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    Enterprise Truck Rental

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

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    Photo of Celiah G.
    159
    33
    5

    4 years ago

    excellent customer service! they went above and beyond for me and I would totally recommend this location 100x over!

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    U-Haul Moving & Storage at Janaf

    U-Haul Moving & Storage at Janaf

    1.6
    (11 reviews)

    Let me say this I never been more mad with a facility that don't care about anything or anyone…read morebelongings tell me why I have been waiting to see my u box since Sunday and they keep telling me you need a 24 hrs notice I'm like okay I been giving them a 24 hrs since Thursday last week they are slow and don't care about any of their customers at all like I'm at my breaking point where I'm just have to get a storage somewhere else to have any access whatsoever. And to whoever the manager do a better job on training your employees

    If I could leave "0" stars I would. I rented an enclosed trailer from Alabama going to Virginia…read moreBeach, VA and it leaked so bad that all moving blankets were soaked. I contacted roadside assistance and they said to take the trailer to this location. The manager said the trailer is not waterproof. Mind you, this is an enclosed trailer. He was very disrespectful did not want to help even though roadside assistance sent me there. I finally asked to speak to the repair manager which he finally notified. The repair guy took the trailer off my vehicle and brought it to the back. He came back 5 minutes later and said he could not find any leaks. I told him and the general manager that I wanted a replacement trailer, and he refused again saying they are not waterproof. i then got into my vehicle and called U-Haul again not leaving until I got an answer. The manager came out approximately 15 minutes later and told me to leave the property because I was blocking "his customers." There were no customers at the time. As far as I am concerned, the manager and service manager need to be fired. This is no way to run a business. Very disrespectful. I have never had a problem with U-Haul before. Go to any other U-haul place in Virginia Beach, but not this one.

    Enterprise Truck Rental - truck_rental - Updated August 2026

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