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    Extra Space Storage

    4.1 (17 reviews)
    Closed 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    Recommended Reviews - Extra Space Storage

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    9 months ago

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    2 years ago

    Very professional and friendly. I would recommend it to my family and friends. If I had any issues, they were quick resolve it.

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    2 years ago

    I love this Extra Space Storage location! Kareem is fantastic! He is knowledgeable and provides great customer service. Highly recommend!

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    4 years ago

    Excellen, polite, professional and prompt customer service !!!! Couldn't ask for a better experienc!!

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    6 years ago

    Mae was very helpful and addressed all my concerns on the phone. She is a great example of a top notch customer service representative.

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    Emily S.

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    4 years ago

    Great service! Olivia was super helpful with getting us set up with a new unit. Prices were a lot more affordable than we anticipated

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    Emily S.

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    12 years ago

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    6 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    9 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    Review Highlights - Extra Space Storage

    First time using a storage unit in awhile extra storage made it simple to set up even helped out when I made a mistake on initial set up and got me the unit I truest needed.

    Mentioned in 4 reviews

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    You might also consider

    Mini Price Storage

    Mini Price Storage

    (8 reviews)

    I moved in to my storage unit October 2014 and my first impression was WOW. Desmond was fairly new…read morebut did a great job at explaining the process to me. The unit they first rented me was so clean you could have eaten off the floor. I quickly outgrew that unit as I was slowly moving out of my house and the process to move from one unit to the next was very smooth, again... very clean unit. The staff of Brittini, Desmond, Tasha, and Kirsten are wonderful and made you feel like family when you came in the office. The one things I really liked about the rental units is in each unit there is a steal brace wall and every unit has a wire type ceiling in it for security. Having rented before from outside units it was nice to know that in all corners of the unit were pest packages to prevent pugs or rodents and I can say I never saw one bug or mouse in the 2 years I rented there. The staff is constantly walking the property and picking up anything a tenant my have left behind. My favorite part is that the units are temperature controlled and even have music so I belongings don't feel lonely sitting in there. Mini Price Storage... you have a wonderful staff at the 1117 Valley Drive location in Norfolk and they deserve recognition. I was sad to have to say goodbye when I finally was able to move. GREAT JOB Brittini, Desmond, Tasha & Kirsten!!!

    Staff Friendly and Informative Building Clean…read moreReservation on Time Great Experience Would rent again!

    AAAA Self Storage

    AAAA Self Storage

    (11 reviews)

    No standardized process across locations. Employees providing different information, stipulations…read morenot listed anywhere on company website. Return phone calls nonexistent from district office.

    This is one of the worst companies to do business with. From today's experience, I was planning to…read moreclose out my account and remove any items from my storage bin. I drove up to the gate to input my key code and it said "access denied." Thinking maybe my key code was incorrectly dialed in. I tried again and the same thing happened. Ok then, let me go into the office and see what's up. I gave the peoples my name to look up my account, and I forgot the exact date I started with them. Today's the 30th, they told me I was ONE DAY LATE from paying my bill, so they mentioned they put a padlock on my storage unit. Then up to this point, everything is all good. This is the dialogue. "Ma'am, I'm going to close out my account today. I don't think there's anything in the unit but wanted to double check and recover my lock." "Sir, well since you are a day late, we locked up your storage unit. We can PRORATE you a price for a day, so you can grab your items." I'm thinking to myself, are you serious, 'PRORATE You a Price.' They also Had to mentioned that if I left any items in the unit they will charge for cleaning it out. Shaking my head at all this nonsense, for one day. So it's totally my fault not coming beforehand and I get that, but the principle of the One Day is driving me crazy. Just be aware, also the Prorated Price was $5 for one day. I recovered my lock and in the unit was only a folded up moving box. If they wanted $5 they could of just asked me for it instead of this nonsense. Lesson of today, "Don't be ONE Day Late or You'll pay A Prorated Fee.' Guaranteed!!!

    Extra Space Storage - selfstorage - Updated May 2026

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