Let's face it, the only reason you end up here is due to an unfortunate circumstance. Ours was…read morebeing the victims of a hit and run that left our vehicle with some nasty damage. We chose this place based on good reviews plus the fact that they are a preferred provider with our our insurance company. Throughout the entire process they were very transparent. They kept us updated on the status of the repair with phone calls and texts including photos, which definitely gave us confidence in their work. Furthermore, the repair was completed exactly when they said it would be when we first dropped off the car. And, the finished product looks as good as new. Trying to navigate the murky waters of finding a trustworthy repair place can be stressful to say the least. After all, it's easier to be taken advantage of when you're distressed and desperate. Thankfully, Caliber Collision is fair and expeditious in their practices. I hope we never find ourselves in this situation again, but if we did, I wouldn't hesitate to use them again.

Superb customer service! I was in an accident and Caliber made the insurance claim repair process…read moresimple. The team works very efficiently and quickly to get you in and out on your way. I was most impressed by the text updates I would receive from my service advisor Scott. I was able to reach out via email, text or phone call whichever was most convenient and would always receive a response. If you are renting from Enterprise they have a shuttle that comes and picks you up to drive over to their store in Grapevine as well. Most importantly, my car looked good as new when they were done with the repair and was spotless. I am completely satisfied with this experience and would highly recommend!

I've brought my other vehicle's here before; this time it was my other 04 Dakota. They did great…read morework, great communication, there were a couple of hiccups but nothing we couldn't figure out. I've said it before about this place it is one of the few shops that actually make me feel good after spending $1k+ lol. While talking to them I had them give me a quote for doing a heater/evap core on the same vehicle anybody who knows how labor intensive that is knows it is no small job. They quoted me a little over $2k and I know they will do a great job on that as well whenever I bring it back in and they will get another great review. Thanks again to Chris (my service advisor) and Scott (the mechanic).

These guys are the best. Thank you Chris for taking care of our dead batter 911. Really appreciate…read moreyou all and our next auto need -- we'll come back to you first.

Had a coupon for this place and made a reservation on a Saturday. Man, they were packed. I had wait…read moremore than an hour for the oil change. Not bad work, didn't feel pressured to get any extra service. Fair priced.

Do not waste your time taking your vehicle here. I sent my son who is a student at UNT to get his…read moretruck engine light checked. Just to get a diagnostic was 180$. They told him he needed all kinds of work including a new transmission ( 8k worth of work) Luckily, I'm in Fort Worth and had him bring the truck home to our mechanic. 150$ and a new coil pack and he's good to go. Ohh and the transmission is fine- no need for a new one. Do better guys!!!! I will never send him back and I hope so many folks read this and know you guys are full of shit and trying to take folks $$. Please get a second opinion if you go here!

Fast , courteous & fix it right the first time. Have used…read morethem several times & have never had a problem with the repairs .

Took my Horse Trailer and Truck in to see if I needed new tires. I was going to be hauling my…read morehorses to Oklahoma in a week. A young man came out and checked my tires and said they were good. I did not need new ones on either my truck or my trailer. On my way to Oklahoma City my truck was vibrating at 63 mph or above. The tires were totally shot. Bulges all over them and cracking. What were they thinking.

Honest shop. Clear, friendly and professional communication, reasonable rates for good work and…read morethey don't recommend anything unnecessary. Highly recommend this business!

Single mom maintaining 3 vehicles and Gierisch Bros. takes care of me every time! They get my cars…read morein and out quickly as well.

Doyle is the best. I walked in to look around cause I was getting ready to buy one at some point…read more He walked up we chatted for abit. Then went on a drive with the one I was interested in. Then the rest was history. He walked me through the deals happening and what I qualify for. He made the experience so much better. He was very knowledgeable about the trucks and vehicles he was selling If you ever visit talk to Doyle

I honestly can't say enough great things about my experience at Huffines Dodge Chrysler Jeep Ram in…read moreLewisville. This was the best vehicle-buying experience I've ever had. I hadn't purchased a vehicle in five years because I dreaded the typical dealership experience--long waits, constant back-and-forth negotiations, pressure from salespeople, and the overall stress that usually comes with buying a vehicle. Coron and his manager, Surya, completely changed that perception. From start to finish, they were professional, transparent, respectful, and genuinely focused on helping us find the right deal instead of playing games. The entire process was smooth, efficient, and completely hassle-free. They listened to what was important to us, worked with us every step of the way, and exceeded our expectations by helping us reach a deal that made everyone happy. What made this experience even more meaningful is that my wife is 38 weeks pregnant, and we're expecting our baby girl at any moment. They understood our situation, respected our time, and made the entire process incredibly seamless, allowing us to focus on what matters most--our growing family. If you're looking for a dealership that values honesty, professionalism, and exceptional customer service, I wholeheartedly recommend Huffines Lewisville. Be sure to ask for Coron--you'll be in great hands. Thank you to Coron and Suyra for restoring my confidence in the car-buying process. You've earned a customer for life, and I'll gladly recommend you to my family and friends.

STAY AWAY AT ALL COSTS!…read more I tried to call and get some information to help out a friend. Who was charged nearly $800, and then had to take it back because the issue wasn't corrected. They then charged him to diagnose the same issue again (in service departments, this is generally considered a "comeback" and the customer is not charged). Even after the second diagnostic, they still did not have a solid solution. Call #1: Called this morning, I was told "they would not speak to me about an issue with another customer's vehicle". Then she hung up on me (These are not medical records, it's common in our industry to have some else call to get a better understanding of the situation). After repeating calling back, she finally actually answers the phone, and again is extremely rude and unprofessional. Then hangs up on me again. Keep in mind at no point was I ever rude with her, used profanity, or raised my voice. I even asked her if we could speak about this situation in hypotheticals. Nope still refuses to speak with me, all the while yelling at me. As a service manager in dealerships myself for nearly a decade. If this were one of my employee's they would be fired on the spot. If you are the owner of this business, I would actually love to receive a call from you. If not, I guess you're okay with allowing a horrible employee to run your business into the ground.

I usually only write reviews for extremely good or bad experiences. As you can see from my 5-star…read morerating, they did an outstanding job. The experienced mechanic quickly diagnosed and fixed my leaking power steering issue. It turned out to be a crushed washer and a loose nut, and they resolved it promptly at a fair price. Honesty in the automotive repair industry can sometimes be hard to find, so I wanted to highlight it here. They could have easily told me more work was needed, but they didn't. They fixed only what was necessary, earning my trust and future business. Thank you, Integrity.

This location just open in the past 4 weeks. They were super helpful and I got my breaks, break…read morelines flushed, and rotors done for $366 before the $50 off coupon. I called ahead and made appt for 3pm and they took my car back at 3:15 pm which isn't bad considering how busy it were. I also received a lifetime warranty on the break pads. I will be back!

Huge thanks to General Manager Frey and his incredible team! They squeezed me in on a packed…read moreSaturday and treated me like a top priority. Not only did they work with my budget, but they delivered a superior brake job without cutting corners. Friendly service, fair pricing, and expert work -- what more could you ask for? I'll definitely be coming back and recommending them to everyone I know!