Small company who seems to care about the project. Jim is very friendly and helpful. Reasonable pricing on spot treatment. Got the job done fast from quote to job finished. And you get a one year warranty on work done, plus they do their best to be "environmental friendly" read more

James was great, on time to appointment, helpful and honest. We highly recommend this company. We had a very bad experience with another company and called James for a second opinion. Grateful that we did! read more

If I could give 0 I would. He is dishonest and not a good upright business man. My house got broken into when the tent was on, but it had to have been an inside job because it was all locked up except a window was left open exactly where they broke in. The neighbor who lives across from me is a Sheriff and has lived in the neighbor over 11+ years and said there has never been a break in our neighborhood. Will come back and edit and give more details about how I would stay far away from this dishonest, arrogant company and owner. Jim the owner just responded to my review above and he is lying again! Yelp never ever removed my review absolutely not. If they did, why is it still here? And Yelp can't remove reviews because they don't know the facts and it would go against their whole biz model which is to help consumers stay away from bad biz people like Jim. Proof I am telling the truth about this company! So sad. Jim, learn from this and be a better man. He is a piece of work and owes me money for which he will be sued if he does not pay me. read more

This termite company was recommended to us by our exterminator, Oceanfront Pest Control (Lucas). We discovered termite damage in our "new" 1964 home behind the fireplace drywall. Jim (the owner) returned my call in a timely manner and set up an appointment to see the damage on the same day! He was on time and thorough. Not only was he polite and friendly but he was extremely knowledgable. If we are unlucky enough to find more termites we will certainly be calling them again and will absolutely be recommending them to anyone we know. read more

I'm a little pressed for time as I go to write this review, so I'll try to make it as succinct yet informative as possible. I was referred to Environment 1st Exterminating by a close friend who had a very favorable engagement with them. My house showed signs of swarming drywood termites previously and I needed treatment to eradicate the menacing munchers. I contacted E 1st's owner, Jim S. and left a voicemail. He promptly returned my message within a few hours and set an appointment for a convenient time in the near future - 5 stars for follow-up and promptness. On the agreed-upon day, Jim arrived on time and was affable and efficient with his introductions and overview of services. Jim did a walk around to where the infestation sites were located and made an assessment that there was indeed, a drywood termite issue and, based upon the my description of the locations and symptoms, he confirmed that tenting would be the most effective course of treatment. With that, Jim proceeded to describe next steps and had a solid, easy-to-follow process to cover what would be done, the timing of those steps and the team that would perform the work. Specifically, Jim sub-contracts the tenting and exterminating work to a licensed/bonded 3rd party. Jim explained why he does not do tenting work himself, which made perfect sense - the state only licenses so many service providers to ensure there is proper control of the process and the chemicals. E 1st does provide homeowners with recurring spot treatment and remediation services for very competitive prices, but that's not what I needed in this go-round. What was nice about this, was he didn't pitch me on additional services, but rather just stayed focused on what needed to be done to treat this situation. 5 Stars for attacking the task at hand and helping me understand how it would work. He walked through pricing and, because I had a specific referral from another customer, he offered a discount (I cannot recall the percentage or $ amount). We wrapped up the initial appointment in under 20 minutes. Jim informed that he would come back to collect a deposit and to walk through the specifics of the prep we would have to do as the homeowners. 5 Stars for keeping it short, easy to understand and within my budget. When it came to the prep visit, Jim arrived on time and walked me through the prep their team performs to ensure our house was secure and safe during the process. He gave an overview of the timing (~2 days), the bagging process for open items such as food and cosmetics, and provided some tips and printed documents regarding the chemicals used, the way they work (oxygen evacuation), and a few other things that I will exclude for brevity's sake (he'll be thorough). On the scheduled day, there were some unforeseen circumstances with the 3rd party that caused them to be running late, but Jim was all over the communications and was thorough in follow-up and providing status. The tenting process was completed same-day as promised and we went to a hotel for a couple nights of local stay-cation. On ventilation day (they don't remove the tent, but rather use a chemical retrieval process to evacuate the chemicals and ventilate the house). This went exactly as described by Jim during the orientation. The following day, the tent was removed and Jim keep me posted on status and when we would be able to return to the house. Again, everything proceeded as briefed and there were no surprises. Following the procedure, Jim came by for the final review of their warranty, gather feedback, and close out final payment. This was quick, easy and exceeded my expectations for great customer service. I've run out of time (went longer than anticipated on this review), but suffice it to say that I am very satisfied with the experience of working with E 1st and will consider them as my first choice for future remediation or spot treatments, should that become necessary. Two thumbs-up for Environment 1st Exterminating! read more

Environment 1st Exterminating - Tent is the story here, not the car.... - Pest Control Near Me

* An excerpt from my letter to the owner, Jim. This was after my house had already been tented and needed further service. On April 10 I texted you, asking for a quote. You responded and asked me for my email address, which I provided you. On April 17 I texted you again, asking for a quote. You assured me you would get back to me tomorrow. You did not get back to me the next day. On April 20 I texted you and asked you for a quote for a fourth time and you responded On April 24 I texted you that the plumber completed the mapping. I spent money to have that service completed based on the assurance you would uphold your end of the agreement. I also asked you how your calendar looked and you responded you would get back to me in the morning. Again, you didn't get back to me in the morning. On April 27 I texted you, asking for an update. You responded that you had a bunch of big projects but you would let me know. I responded asking when I should check back with you. You responded you would let me know by tomorrow morning. You did not get back to me. On May 2 I texted you, asking for an update to schedule service. You did not respond. On May 8 I texted you, asking for an update to schedule service. You did not respond. On May 10 I texted you, asking for an update to schedule service. You did not respond. On May 12 I called you from my cell phone to your cell phone. You did not answer. I then called from a number I knew you would not recognize and you answered. You apologized, said you were in Mexico and assured me you were going to get out to the property quickly. You mentioned to me that I have been "very patient". On May 24, a full 12 days later, I texted you for another update. You responded "maybe this time next week". That would have been around May 31. I never heard back from you. On May 30 I texted you for an update. You did not respond. On June 2 I called you from my cell phone to your cell phone and business line. You did not answer. I then called from a number I knew you would not recognize (again). You answered. You assured me you would be at the property on Wednesday, June 7 @ 8:00am. After our conversation I texted you a confirmation of the same, and wished you a great weekend. * Jim never showed up. read more

Absolute pleasure to do business with! I've called them twice now and both times they've been 100% honest and on point. First time they recommended I replace my patio cover with vinyl which only benefited me an not them. No charge for that visit. And the second time they did a nice, thorough, and on-time inspection for me with no bs recommendations. Very professional, clean, and trustworthy. I highly recommend them. read more

Jim was wonderful with my termite inspection. He was able to come on the same day and very punctual. His prices are very good. I will continue to refer clients to him for their extermination and inspection needs. read more

Jim was available when I called, he was on time for our appointment and was completely transparent in the process of tinting our house. Prior to our tinting date Jim met with me to go over the correct way to bag our food and other items. Very simple... The whole process was made a lot easier with Jim's help and professionalism! I have another property that needs tinting and Jim will do that also! read more

As was true for others reviews, Jim and Environment 1st were recommended to me by my contractor. That alone is a positive. Contractors don't recommend people they themselves don't trust. Our job was complicated by the fact that our homes are so close to each other, the only way to get a seal to the ground for the gas was to tent my house and my neighbor's together. Jim oversaw all the arrangements to make this happen. The price was right the work excellent. You probably know, along with used car dealers, pest control has a lot of bad actors. Jim and those who work with and for him are not among them. read more

Excellent service and honest and keeps appointments. Now we are on an annual inspection. Jim found termites in my wood fence. We will be putting up a new fence before the end if the year. Thank you... read more

Super thankful we contacted Environment 1st Extermination! Jim responded quickly to my call, and set up a time for the next day! We completely appreciated his professionalism, timeliness and he was able to provide our termite report super quick! We will no doubt reach out to Jim for our future termite needs! Will be happy to recommend this business! read more

Jim from Environment One was recommend by a neighbor, and when he stopped by he impressed me to the extent that I wrote him a check for one half of the cost of the job because he couldn't afford to buy the materials. (This worried me.) He said he would send me the contract that I could sign and send back to him. To make a long story short, I never signed the contract, and have had his promise on five different occasions to get the money to me. This guy is a disaster! One way or another I'll get my money back, but I warn you to stay as far away from this guy as possible. M F Orange read more

Jim is absolutely extraordinary! Jim has an incredibly​ expressive personality that is mixed with being results oriented. Jim sticks to the facts​ and is so likable. Environment 1st did the tenting when we bought a house in 2010, and Jim has been personally coming out once per year for the annual checkup​. Jim is very transparent and honest, and you just want​ to recommend him to everyone. No need to shop around, just call Jim! read more

Honest local termite contractor that inspected around the outside of my house and attic for termites and provided tips for things that I can do to prevent them. Will definitely use Jim in the future for termite inspections. read more

Jim is an expert and is very reasonable as well. Not pushy or salesy. Highly recommend him for honest work and estimates!

This company took a $9k deposit from our HOA (which is illegal; in CA $1000 is the greatest value legal to request for trades work). Then they rarely showed up, damaged an electrical box, damaged our new landscaping, and left several of the buildings without finished wood or weather protection. We became concerned and started calling and emailing asking for completion dates and proof of Workers Comp since they were doing things that were extremely unsafe on our property. We then received a letter saying they were terminating the contract and would reimburse us $1000.00 of the $9k we paid. We found this ridicules since two guys showed up a few days and caused more damage then repair. Barely a 1/4 of wood repairs were preformed, only one chimney was painted and they lied and said they sprayed for termites when they clearly had yet sprayed. We requested more of a refund, contacted a lawyer and months later have yet to receive a refund. We will be filing complaints with Contractors State Lic Board for illegally operations, and the Structural Pest Control Board. read more

I guess I should have written a review long ago but didn't think about it. We have had this company come out once a year ( we have a contract with them) to check our home out. They have taken care of different problems we have had and I have never felt more comfortable with a company as I do with them. They are the best. We have had their service for way over 16 years. We are moving shortly and will absolutely continue having them service our needs. read more

Jim came out to do a free inspection since I am not happy with the quality of the inspection Terminix has been giving me. He was on time, honest and helpful. I would highly recommend him for his honesty and the thoroughness of his inspections. read more

Don't even think of using these people. I was a regular client for years and now they never, ever even answer their phone. No one is ever in the office. When I finally reached the owner, Jim, he said he was away on vacation for a week. Then we talked and I sent him to the property. He went and never got back in touch with a report. It took another 2 weeks to reach him--he never returned my calls. He said he was on vacation again for a week. I asked for the report and he never sent it. I continued calling all this week and never reached anyone until today. I even have his cell phone, which he NEVER answers. Today I told him I was unhappy with his lack of customer service and he hung up on me. All I can say is GO ELSEWHERE. read more

Jim was very helpful, he did a few extra steps for me. I thought the price was appropriate. He answered my questions. I have been with his company for many years, before the tenting they did annual maintenance. I like Environment First! read more

We did not have a good experience with this company. We planned the tenting 6 months in advance so it would coincide with a trip we were taking. My husband called Jim while we were out of town to confirm things were moving forward as planned. He was told that due to high winds the job would be delayed one day. He did not initiate this communication, we had to call to find this out. We kept calling on a daily basis from our vacation, often without response, finally to discover that the tenting was going to be so delayed that we were not going to have a place to stay when we returned from our trip. Jim assured us that due to the inconvenience, he would pay for a hotel room in Huntington Beach. When we arrived at the hotel after a long flight, we were told that the credit card used to reserve the room was now being declined, so we had to pay for it. We called Jim several times without response. Because we could not get into our house, I had to go to work from the hotel in vacation clothing that was not clean. We eventually were able to get back into our house and we have not seen a termite since. However, my husband discovered that he left our house key under the door mat for weeks without notifying us. My husband also had to harass him on 4-5 occasions to obtain the refund for our hotel room. Although the ultimate outcome is acceptable, our experience was stressful. read more

As a realtor, getting an accurate termite inspection for my clients is vital. I have recommended Jim with Environmental 1st Exterminating to numerous clients and everyone has been treated with prompt accurate service and reports. All work is completed in a professional, timely manner and on budget, which is rare in that industry. I will continue to recommend Jim to each and everyone of my clients . read more