Andres always does a great job and is very consistent and thorough He never disappoints in his service read more

Kinda made a pact to myself not make recommendations because I feel badly if their experience is a negative one. But.....this company I am in the process of using right now is too much of a blessing to keep to myself. Rat in wall, attic, they are doing the whole 9 yrds. From traps to sterilizing attics, so clean, polite and the price thousands below other quotes I received. Pictures to prove what is being done The company HomeShield, review on Google and Yelp Randy. Heriberto, Rosales, Oscar, Manga. 5 stars to each This is the way to curb all the rip off quotes we get. Did my homework. It paid off. read more

Diurjean (sp?) did a great job - timely, thorough, polite, explained what he was doing. Home Shield has been a valuable service.

We recently had Ethan from HomeShield Pest Control come out to inspect our home, and we were very impressed with his professionalism and thoroughness. He took pictures during the inspection and clearly explained what he found and what services we needed. Ethan was knowledgeable, professional, and took the time to answer all of our questions. After the inspection, we felt confident in his recommendations and decided to go with HomeShield Pest Control for our pest control service. Thank you, Ethan, for making the process so easy and for providing such great customer service. We're looking forward to working with you and the HomeShield team! read more

Initially, this was supposed to be an "In between" our quarterly visits, because we found some ants in our Master bathroom and front door, but we just moved up our quarterly service. This is one of the top reasons why I like Homeshield, the reassurance that if I find ants, they will do an "in between" service call! When William arrived, he explained that it could be the weather and/or neighbors having something to attract the ants (food, etc) Thank you William!! Very efficient and friendly! He offered to do a Follow up phone call in a week. Praying that Ants stay out! read more

While the staff at Homeshield Pest Control have always been pleasant and I appreciate their use of natural treatments, I've been extremely disappointed with their lack of support in resolving our ongoing mice problem. Over the past two years, we've spent a significant amount of money with Homeshield to replace attic insulation and treat our home for rodent mites caused by repeated mouse infestations. Our insulation warranty was supposed to include service to prevent mice from re-entering the attic, yet new openings continue to appear and remain unaddressed. Each time an inspection is done, it takes weeks to schedule a follow-up appointment to actually seal the openings. Recently, after hearing mice again--now with a newborn in our home--we contacted Homeshield immediately. A technician quickly confirmed there were openings near our A/C line that needed to be patched, but for two weeks we were told they couldn't schedule the repair because the technician hadn't submitted the required diagram. When an appointment was finally scheduled, no repair was done--only additional traps were placed in the attic. After escalating the issue, we were told a manager could come re-inspect the home, but not until nearly a month after the initial report. At this point, I'm frustrated by the lack of follow-through and the amount of time I've had to spend chasing updates. We are simply not receiving the service promised under our insulation warranty and monthly maintenance plan, and we will likely be switching vendors soon. Unfortunately, based on our experience, I would not recommend Homeshield Pest Control. read more

Michael B. used to service our property, then he was promoted to management CONGRATULATIONS MICHAEL! After that, someone by the name of Matthew came. All I can say to that is THANK GOD for our new technician, Jose R. Jose is wonderful, just like Michael B. I can only assume he was trained under Michael's leadership. Jose is relatable, knows the products he is working with, and is very respectful. Most importantly, he is a GREAT listener, which makes it easy for me to tell him what areas I want treated with extra care. read more

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I was having some pest problems and homeshield takes care of it all. The workers are always super nice and pay attention to every nook and cranny. And I haven't really been getting bugs since. Worth the money!!! read more

I have been a regular customer for quite a while with home shield, they have been taken care of all my needs, issac the technician came back and treated an area that has extra bad with bugs from my neighbors, the technician Issac went on and above in my eyes when he treated it, my brother said he treated on both of the fence. I didn't tell him to do that. I just said to treat my side of the fence. that's what I'm talking about Thanks read more

I appreciated the good communication by the tech, who texted me well in advance to let me know his arrival window. He also was very thorough in spraying the property and clearing out spider webs. read more

Nice, provided us with free estimate and good information but haven't moved forward with treatment yet.

Jose was amazing! Very professional, transparent and went above and beyond. Would absolutely recommend.

Technician texted the nite before to tell approximate time in am so we could open our gate. Appreciate his good service

I know I've said this a hundred times, but Edward is the best! He is always so friendly, helpful and polite. I feel confident when he comes to do a spray that my ant situation is going to be in control. I was so confident in HSPC that I recently recommended them/Edward to my friend who was having a BIG ant issue due to an infestation. She signed up and requested Edward. She's very happy and feels so much more protected and best thing, she doesn't have anymore ants! YAYYYY It was definitely a good investment for both of us! read more

We are long term customers of Home Shield. We recently obtained quotes for termite treatment/prevention. In addition to the home fumigation, we also selected the Bora Care for preventative measures. Daniel was the technician for the Bora Care administration and he was very professional, competent and thorough. He clearly pays attention to detail and it was very much appreciated. Left the work space clean. Explained the process and follow up. Very happy with the service. read more

While the technician was very nice (I don't feel a need to call him out by name since I'm sure he's just following the company's instructions), here's why HomeShield earned 2 stars....let me walk you through everything.... I did receive a phone call when the technician was on his way, as promised. The inspection was thorough- it took close to an hour so he definitely didn't rush through it. So, why two stars? At the end of the inspection, the technician showed me the areas, images, etc. I knew what was going on as this was my second inspection in two days. You see, I always get a few quotes for home repairs/maintenance- who doesn't?! Once the technician got through all the monthly/quarterly/yearly upsells HomeShield has, I would've had to taken out a second mortgage on my house! I was simply looking for termite inspection and treatment. After I told the inspector I had another quote and it was much lower, he tried to price match it, but he started pressing for the company name, what treatment they were offering, and then the technician started naming other companies to see if it was them. I wouldn't answer. It felt very pushy. Since then, they've followed up two or three times via email over the course of a week. It's a bit much for my personal liking. #sadface read more

They do an excellent job and are very thorough. They also call to let me know when they'll be here so I can make sure my dog is secured. He's very friendly, but I don't want him to get sprayed. They will not service the property if pets are outdoors, which I appreciate. read more

I am posting an updated review because Bryana called me trying to make things right again! She was very helpful and was able to cancel my membership! Yay! I really appreciate the attention and caring service she provided. Thanks again! read more

Brandon was incredible!!!! he went above and beyond!!! Brandon was super detailed and very patient explaining the process!! since this was our first time using pest control, we were a little bit scared, but Brandon made the process very comfortable and easy!!! Brandon is super respectful, friendly, and efficient and knowledgeable!!! I feel my house is protected. Thank you for coming so quick in an emergency. We look forward to seeing you soon. Brandon is the best!!!! He helped us feel confident and was no pressure. read more

I called on Tuesday and they sent a tech out Thursday. The tech (Isaac C) came out and was prompt, polite and so helpful. He took care of the ant problem and gave me some helpful tips. I highly recommend them. read more

Bradon was very thorough and a very pleasant guy to work with. I recommend him and the service.

I had a great experience with this company. Isaac came to service our home and he did a great job explaining the plan to treat our spider, ant and mosquito issue. He was also very thorough cleaning the multiple spider webs around the perimeter of our home. He was professional, respectful and had great communication. I highly recommend this company for your pest control. read more

I called for our buddy he had a ant's & tiny creatures and I called Home Shield Pest Control And they answered right away + already they were able to come out the next day+ and the Oliver was great at helping me since there has been construction with our buddies home And everything on flooring was done. It was raining and I don't want our buddy to leave his home. They came out and did gel all round his home and flooring & cabinets Bathrooms so for no evidences It will a process Leonard is happy it's being taking care of read more

Tech came out right away and solved the ant problem. He suggested a gel that could be taken back to the queen. It seems to have worked.

I called for service due to ongoing bugs and spiderwebs after their service and they sent someone to service my house while I was out. After I came back I noticed spiderwebs around my kids windows were not cleaned. So yet again, I went and did it myself. A week later the person who serviced our house called to follow up. When I told them we still had spiderwebs they lost their cool and professionalism. The technician interrupted me multiple times during the call. At the end of the day, I am still having issues with spiders, and rather than trying to work with me to understand the problem and improve the service, I was lectured about what the company "can't do." I am paying for a service that is supposed to include the removal of spider webs, yet the webs are still not being fully removed. I offered to share photos showing exactly where the issues are, but instead of listening and trying to address the concern, the technician became rude, dismissive, and argumentative. That kind of attitude is unacceptable from someone speaking with a paying customer. I sincerely hope the call was recorded and that someone at the company reviews it. This is exactly how businesses lose customers -- and unfortunately, you have lost mine. read more

Amir is a sweetheart. And we so appreciate his attention to detail and his help education us about out rodent issue. Thank you!

Bradon was a very helpful. Answered all questions. Very friendly to us and our dog. quality and value were great. Service requested was excellent. read more

The technicians always text or call when they are on their way. They are sensitive to using animal safe products. They knock down spider webs on the house and check mosquito bait. Always great service! read more

Elijah contacted me upon arrival and we talked about the problem with ants. He sprayed and then added some product in the back bathroom to stop the ants which come in daily. He was very thorough! read more

Ethan was truly wonderful: down to earth, friendly, professional, very clear, and answered all of my questions. He was thorough, patient, and made the process easy and enjoyable! We are very happy! read more

This was our first treatment for rats in our backyard. The phone consult was very helpful, and Michael, the technician, was knowledgeable. This is our first experience with the problem, and we are hopeful that this will work. read more

Highly recommend requesting Trinidad! He is so friendly and professional! Appreciate the options between organic and eco friendly, but they say all products are safe for humans and pets! read more

They take your credit card and charge monthly but will never return. When we call customer service they put us on hold and never come back. Total fraud read more

I'm very disappointed with my experience using this pest control company for wood repair and prevention work. What was originally supposed to be completed in about a week has now dragged on for nearly a month with no clear end in sight. The quality of the work done so far has been subpar -- the wood was not properly painted or sealed to prevent dry rot, the paint coverage is inconsistent and patchy, joints were left unfilled, and some of the wood is chipped. To make matters worse, because the project remains unfinished, they left additional wood materials outside in the rain. This raises serious concerns about future issues with the integrity of the wood once it's finally installed. Our point of contact, Nik, has done his part to help up as much as possible and been great to work with but unfortunately the issues we experienced are because of the company and not something he has control over. Fumigation went smoothly but that was outsourced to another company. Overall, the lack of timeliness, poor workmanship, and disregard for proper material care have made this a very frustrating experience. I would not recommend this company based on my experience so far. read more

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Home Shield has been on time, professional and effective. I would recommend this company for any of your pest issues.

Jordan went above and beyond an exceeded my expectations. He was very communicative about hhis arrival time and also called to let me know he was running late but that I was still on his route for today and he assured me my home would be serviced. I really appreciate how communicative and polite he was. When he arrived, he already knew what issues I was experiencing and asked if there was anything else of concern. He did a very thorough job. I would love to have him as the technician for all future visits. Definitely a star employee for your company. read more

These folks are highly professional and skilled.... I had a big job as the home i bought had an untreated rats nest of many years... Everything from the sales call, to first appointment, to full on treatment and the bi-monthly follow up calls... I could not be happier and think it's a great value service Thank you Dario read more

Braydon is the best!!!!! Thanks for all your help!!! He always takes care of any issues and is a pleasure to talk to.

Fernando and Dario are the best. Dario is a great fast and thorough worker bee. He went beyond fixing a couple of roof holes. read more

They always respond quickly to my calls and messages, and everyone is friendly and professional. If I ever need a follow-up visit or more bait, they come back without any hassle and make sure everything is taken care of. It's nice to work with a company that really cares about its customers. Highly recommend read more