Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

Dropped my car off Tuesday night and it was done Wednesday morning. Awesome service & friendly,…read moreprofessional employees!!!

First time customer looking for a new shop for our service and repair needs. Took one of our cars…read morein for oil and lube as well as to have a noise in the steering column checked. Everything was done as requested and the car was delivered early. Communication about the upcoming appointment and information about the work completed was provided via a call from the tech and by email. Cost was pretty standard. An excellent experience all around and we will be using Severna Park Automotive going forward. Thanks folks, well done!

I've been a customer of Severna Park Automotive for more than 20 years and have found them to…read moreprovide excellent service at a fair price. They provide sound diagnostic and competent maintenance services, and are trust worthy in every respect. I use their drop-off service: they take me home after drop-off and pick me up when the vehicle is ready. It's good to have a stellar local company, that also is a strong supporter of our community.

Claude prrformed amazing work ln my VW Superbeetle (50k- 193k; sold it to a girl for college…read morecommute at that point) and my Toyotas. His shop is now closed. I will miss him Pat T.

Excellent place for bmw repairs. Vern was upfront, polite, and oh yeah, a great mechanic. I was…read moretold I had a leak at the rear main seal by another place. Mr Spriggs diagnostic revealed it was just a bad gasket. He replaced the gasket, changed the oil, and cleaned the engine bay. I will be back if needed and I HIGHLY recommend autohaus. He also informed me I needed an alignment and he was not kidding. My car was way out of alignment! Thks Vern!

I've trusted the Coale family with my vehicles and my kids cars for years! Always great service,…read morequality service, I never feel like I am being sold anything unnecessary. They are honest, price is competitive. The Coale team treat me like part of the Coale family.

Great service work completed correctly / promptly with competitive prices. With everyone having a…read morefriendly professional attitude this is great local shop for all your mechanical & inspection work ! Thanks Coale's for all the great service you have provided on my vehicles ! Tony G.

These guys are great. Chris and Jeremy and the team are very thorough and helpful. Great…read morecommunication with me all along the way. I've had them servicing my 3 cars for a couple years and I am super satisfied. Highly recommended. Andy G.

I made an appointment at the Annapolis shop for an oil change, but when I arrived, I was told it…read morewould take 1.5 hours! It takes 15 minutes at Jiffy Lube and other places, even without an appointment. Also, I sent 3 emails and made 3 unanswered phone calls to ask them how much a synthetic oil change costs. No response. Then, after learning that the oil change would take 1.5 hours, they told me the cost would be $96! Jiffy Lube charges $70. That was the last straw. What are those guys thinking? I doubt that they will be open for long.

I brought my car here after the temperature gauge started running higher than normal during my…read morecommute. I initially thought it might just be an aging coolant issue, but I didn't want to keep driving it and risk turning a cooling-system problem into an engine problem. Their technicians inspected the heating and coolant system rather than simply topping off the reservoir and sending me home. They found that the coolant level was low and traced the issue to a leak that needed attention. They also checked the hoses and other components of the cooling system and explained what they found before doing the repair. I appreciated that because I wanted to understand why the temperature had been fluctuating instead of just being handed a repair bill. While they had the vehicle, they also checked the heater operation because I'd noticed that the cabin heat wasn't getting as warm as it normally did. The technician explained how the coolant system affects both engine temperature and the vehicle's heating system, which helped everything make much more sense. After the repair and coolant service, the temperature gauge stayed exactly where it should during both stop-and-go D.C. traffic and longer drives. The heater also returned to normal operation. I love that they didn't immediately recommend replacing expensive parts. They inspected the system, identified the actual problem, explained the repair, and then verified that everything was operating properly afterward. That's exactly the kind of approach I want from an auto repair shop. Plus, everyone was professional throughout the visit, and the technicians clearly knew what they were doing - very reassuring!

My car completely dead and died on me in a grocery store parking lot last week. I was losing my…read moremind thinking it was a blown alternator and bracing myselft for a massive towing and repair bill.l I managed to get it here, and the team figured out the issue almost immediately. Turns out it was just a dead battery mixed with a tricky little wiring short. They didn't try to upsell me or hit me with fake diagnostics fees just fixed the wire, swapped the battery, and had me back on the road the same afternoon. Super honest guys, quick turnaround, and they saved me a massive headache.

Noticed tire had low air, pulled into lot - they found nail, plugged tire and transaction complete…read more/ headed in to work in under 20 minutes. Have used them several times over the years for issues like this - consistently happy with service!

I have to say this is the best auto service center I have ever used for my Chrysler 300. Cory there…read moreis the best as well as the office manager, Lisa. Cory is always honest with me. Years ago I took my 2005 Chrysler 300 to 2 different repair shops for a clunking noise in the front end. I paid $1800 each time to these guys and after a few weeks the noise returned. When I took it to Cory he found the problem and it has been great ever since then. I recently had a rattling noise in the front end. I took it in for an oil change and asked if Cory would check that noise. He called me and said it was the heat shield that came loose and that he would fix it for no cost. He services my husband's 2006 Mercedes,too. We will never go to any other shop.

So far professional and efficient. Had a coupon stopped in. I prefer small businesses. I would…read morerecommend for standard service oil change, filters, batteries etc. i didn't say certain things specifically and they checked it and was correct. Please consider small business next time u need an oil change

Grease Monkey on Ritchie Highway is unlike any automotive repair shop I have encountered in the…read moreBaltimore-Glen Burnie area. What separates this location from the typical garage is their combination of speed, mechanical capability, immediate service, and determination to finish the job correctly. I brought my vehicle in for substantial rear-brake work involving new brake drums, wheel bearings, brake components, hardware, and the related parts needed to properly complete the repair. Instead of telling me to leave the vehicle for several days before a technician could even begin, they started working on it immediately. That is the remarkable part of their business model. They provide the urgency people expect from a quick-service operation, but they are capable of performing serious and complex mechanical repairs. When additional parts were needed, they were able to obtain them from nearby suppliers extremely quickly. In one instance, the replacement drums arrived in roughly 15 minutes, and the technicians continued the repair without unnecessary delay. I also observed other customers arriving with automotive problems and saw the same sense of urgency: diagnose the problem, obtain what is needed, and get to work. There was no attitude of, "Leave it here and maybe we will get to it in a few days." The young leadership and technicians work with tremendous tenacity. If a repair requires another component, another adjustment, or another step, they keep moving forward until the vehicle is properly repaired. I did not have to stand over anyone or repeatedly ask whether the related components were being addressed. They handled the repair comprehensively. Many dealerships and traditional repair shops can keep a vehicle for several days simply because it is waiting in line before anyone begins working on it. Grease Monkey has created something different: bring the vehicle in, get the repair started, obtain the necessary parts quickly, complete the mechanical work, and get the customer back on the road. Their building says, "Done Fast. Done Right." After experiencing their service firsthand, I can say that is more than advertising. It describes how this location operates. For drivers, families, commuters, and businesses with fleet vehicles throughout the Baltimore and Glen Burnie area, this is a shop worth knowing about. Five stars. Grease Monkey is not simply another repair garage. They are demonstrating what modern automotive service should look like.

they are extraordinary! They are polite, timely, and truly stand by their work. It's wonderful to…read morehave a repair place that you can trust. I certainly will not go anywhere else.

This place is legit! They're a friendly, professional, and super responsive team. Took my car in…read morefor an oil change. I waited about an hour and they did a thorough inspection too. Also, the oil change was on the house which was super generous and unexpected! I trust that they won't try to upsell or prescribe unnecessary services down the line. Recommend!

Great service- have used them on 2 occasions and all work was done on time and tired out great…read more Would definitely be my first choice for any flooring g projects.