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    Environmental Systems & Services

    5.0 (1 review)
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    1 year ago

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    Kenneth H.

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    U.S. Plumbing

    U.S. Plumbing

    3.9
    (12 reviews)

    My water heater quit !!! Which isn't fun…read more I couldn't find anybody..... Anywhere ! I called us plumbing after I don't know how many plumbers & finally found someone. He gave me an estimate of time when he was going to be at the house and he was there. ( pretty sure he was on another job) He looked at my heater.gave me an estimate which I found to be fare. Before then end of the afternoon I had hot water!! Reliable, on time & fare priced.

    Never ever would I use this company again. Eight years ago, I gave them a five star review. Not…read moresure whether that review will still be here after this review, but if so it is old news and please disregard. They were just starting in the area then and it was a whole different experience from when I had them replace my water heater again last month. It was 100% my fault for not feeling well enough to do some checking around for other plumbers. I was quoted only a total price for the water heater and the labor to install. I felt that I had been taken advantage of when the install was complete, but today, having had a reputable plumber come out for another problem and seeing what the reasonable hourly labor charge was, I am certain. Legacy Plumpmg was upfront about how they charged for hourly labor and it was a breath of fresh air. It was my fault for accepting U.S. Plumbing's bid, but I thought that they would be fair since I was a repeat customer. I was wrong and I don't want anyone else to be overcharged. I do not know if it played into the situation or not, but my husband and I are elderly and I doubt these people would want their parents to be charged what we were charged. Before dealing with this company demand to know the breakdown between cost of goods and labor of the proposed service and get some other bids. U.S. Plumbing seemingly bills based on what they can get away with rather actual cost.

    Environmental Systems & Services - septicservices - Updated August 2026

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