With every conceivable amenity, residents never need leave the building…read more So as long as you continue to pay rent, you can live there forever.

From the moment we moved in we felt welcomed and an immediate sense of Home. The concierge, porters…read moreand runners are all exceptional. They are always ready to say Hello no matter what mood I'm in. The Amazon Hub is unbelievable. Every morning we wake up and feel grateful.

We loved our stay at Greystone and upper west side! The folks in the building and the cleanliness…read moreof the building made a big difference for our first home in NYC. Our first reaction from reading the old reviews scared us and I made sure to check for bed bugs before moving in. The constructions have been completed and we didn't encounter any surprises during our stay.

Great building and great apartments! Everything clean and perfect! The stuff are kind and polite…read moreand helpful, recommend this place very much!

moved in a few months ago and I must say the building is very well kept and really super clean…read more Management responds very quickly to emails and laundry machines work great. Neighborhood /block we are on is very quiet and clean. Cons.. there seems to be an overall problem with tenants playing music way too loud my neighbor included yesterday when i came home there was two neighbors fighting on the first floor because one of them plays his music too loud for the other I am having the same problem oddly enough...I would recommend management send a general letter to all reminding of quiet hours and noise levels..i bet that would help avoid fights like that. Besides that the place is really a great place to live and very well maintained. Oh, and the porters are really nice.

Fordham Terrace gets a big thumbs up from me. The apartment I visited was cozy and had a lovely…read moreatmosphere, with a clean building, spacious living room, and plenty of storage space in the closets. The quiet neighborhood adds to the appeal of this pleasant place to live.

Just wanna say that the parking lot is a nightmare with all the snow.They need to have the snow…read moreremoved somewhere not into parking spaces when parking is hard enough

Went in for a tour with Lorin, from the beginning it wasn't the most welcoming environment…read more Overall, the model space was pleasing to the eye. It's unfortunate that they don't show the actual apartment you will be renting. Despite that I went forward with application because I needed something quickly and didn't seem too bad. Plus I really liked that it had a pool, gym and BBQ area. I applied was approved and signed a contract. Few days later I was told the listed date cannot be my move in date anymore because they cannot sign on a day they were closed. Which I understood, mistakes happen. I was then sent a new lease with a higher pricing........ why am I being charged extra because the office made a mistake is beyond me. (They could've at least mentioned that, lucky I read everything) I reached out to Lorin and she did change it to a sooner date that matches the price I agreed too. I don't know whats going on in that leasing office but by the end of the week I had 4 different leases sent to me all inaccurate to what was agreed upon. Due to the inconsistency, I decided to stop by and make sure we're all on the same page before my move in date. Lorin comes out to assist me. I try to explain why I was there as she cuts me off and says if you don't want to live here I can just refund your deposit... my response, was good to know that is now an option and she says I need to tell her now. Obviously, I wasn't going to make an irrational decision so I let her know I would not be moving in that same day by 5pm. It's hard finding a suitable place in our area sometimes but im glad i got out when I did! Ended up hearing similar stories from other tours. Negative energy really turned me off, cant even imagine how it would go if i moved in and needed help! Sounds like a nightmare lol Ended up finding a place and being approved that same day! So all in all, i guess I should thank you Lorin. Btw - I did receive my deposit and application fee back!

I recently moved from New Jersey to the Bronx so finding a place that made me feel at home was…read moreimportant. I'm very happy to have found an apartment that is not only affordable but spacious. We recently upgraded to a two bedroom because we needed a nursery room and both rooms are big with lots of natural lighting. The building is well maintained and the team is excellent at addressing any maintenance issues and other requests. The super Adriano and his staff are friendly and very nice people. The area is very quiet and there is always parking! You also have BCC, an elementary school and the fire department on the same block. The 4 train and Metro North are close but it is a bit of a walk. Otherwise I've had a positive experience living here and would recommend living in this building.

I've been living at this building for a year now and I can honestly say that I am highly impressed…read moreby how the company operates. From the initial contact to present day, management has been very attentive to its tenants and the property itself. The apartments are spacious with plenty of natural lighting due to its location, apartments are well equipped and gut-renovated! the building is well maintained and more so now that they have upgraded the entrance with a beautiful garden and pathway that looks great during day and very bright at night. The area is very quiet all year round, and it's been a pleasant and positive experience; the super and his staff greet me every morning as I leave to work ... it's just great and I would highly recommend this property!

When a piece of the dishwasher fell off, they tried to put it back on but couldn't - they then…read morenever fixed it for the last 6 months of our lease even after asking multiple times. The key to the courtyard was so flimsy it broke when someone shouldered it, it took over a month for a new one because "this brand is from Europe" The intercom stopped working for nearly two months. They decided to just stop following their own guidelines and send package and food deliveries straight up during COVID. There's basically no attempt from management to ask people to stop their dogs from barking.

In the decade I've lived in New York City -- in 'luxury' buildings similar to Atelier, including…read morethose in Gramercy and the Upper West Side -- this has by far been my worst experience. I'll mention that I have avoided writing this review. I had no interest in engaging with Atelier after our sour encounters this year. My intention is transparency. A lease is not a short-term commitment. A negative experience for any tenant is always the responsibility of the landlord, and I don't believe the current stellar ratings on this building are earned (or real -- notice that, on Google, the last one was uploaded a year ago). I moved in on November 2019. My second-floor studio is directly across the hall from the loud 'community room' and gym. My south-facing windows offer this: raucous, bright construction with construction workers that stare, shout, and spit. I pay $3150 for this tiny studio on the second floor, though for this price I can currently have, in this SAME building: A 1-bedroom penthouse with dining alcove A 1-bedroom with "loft-like" ceilings on a higher floor An apartment like mine is projected to go down to $2595 (if not less) when I move out. I was initially happy with the experience. The doormen are delightful (Mostafa, Lubna). The handymen are quick to respond and friendly (Jose, Robin). I'm certain these people are paid way less than what they are worth, but they were the only positives that continued to work hard during COVID. The community room was problematic since the start. Residents would host enormous parties that went late. They'd speak in booming voices right outside our doors. As is the style for these cut-and-paste McMansions, the doors are made of cardboard. We could hear every word, every shrill laugh, every profanity. The music would make my entire apartment vibrate. I complained about this twice to the community manager, Christian Schilhab, who continued to promise solutions that never manifested. I tried going out myself and imploring the people to be mindful that we are sleeping. They'd go away and then return. The construction zone across the street kept their lights on all night; they seared into my apartment despite the blinds. I would wake up on my only day off to the sound of jackhammers, shouting, beeping. By December 2019, I wanted to move. To break the lease, I'd need to pay around $9,000. I decided to endure. I work as a dentist and educator. Like millions of Americans, I was laid off in March. I am also a recent graduate with astronomical student debt; much of the "extra" money I made before COVID went towards that expense. **Despite this, I continued to pay my rent from my savings until July, when it just became infeasible.** Prices around here had begun to drop significantly. The 'luxury' items that they kept insisting were a source for high fees were gone: the gym had been closed for months; the roof was off limits or obscenely crowded; the community room and its adjacent terrace were closed. Even the elevators were shut down because of electric issues. The rent did not change. Because of my surgical background, I volunteered during COVID. The governor had issued a call for health professionals to lift the load. This amounted to two months -- none of it paid. I relayed this to Schilhab honestly. I was transparent that $3150 was not feasible and told him that my unemployment and current volunteering meant *all* expenses were being drained from savings. I all but begged him to end my lease. (They still requested $9,000, even though an empty apartment is written off as a loss in buildings like this). His tone over email was unsentimental; he sent me template after template until I asked him to elaborate personally. Our emails became terse and hostile. Around this time, Atelier had extended a deal for "new" renters -- if you signed a new lease, you could cancel at any time within the first 3 months. I asked why this could not apply to me; I'd already paid nearly $30,000 in rent to the building, and I was being treated like a prisoner. Anytime I mentioned ending the lease, I was met with the threat of damaging my credit score. This was doubly insulting because 1) new renters who had contributed absolutely nothing were given special treatment and 2) if a new renter was found to take over my lease, then I'd still be"responsible" for the difference in rent after. Even when I asked to move to another unit, I was met with high fees and a sense that, genuinely, no one on the team cared. I decided to leave. This review can go on for pages, but Yelp (and Google) have a word limit. My grievances with Atelier are endless. But I've learned to give back directly to local Brooklynites. I found the apartment of my dreams with new amenities and a huge balcony for LESS than what I'm paying now. Companies like Atelier are Brooklyn's gentrification stain. All that's luxury is the French etymology of the name. The company does NOT care about you. You are a lease.

Worst place ive ever lived in. Heat and water always stop running or working 3/4 times ever two…read moreweeks. For a new luxury apartment.. really embarrassing. Management is the worst and does anything for a quick buck. Dont waste your time

2026. No hot water, no heat, water goes out weekly, and packages get stolen from package room…read more Management does little communicate or help. There are better buildings in the area.

Lightning this apartment, when you haven't rented it before, has always told you that it is a very…read morequiet apartment. When I moved in, I realized it was a complete lie. I live on the east side near the parking lot side, near the highway and train tracks, and the sound of traffic and honking horns is simply unavoidable. And the warehouse that faces it is also very noisy with the sound of unloading every weekday. These sounds might be acceptable with earplugs, but the most unacceptable thing I can't take is having an unbelievable neighbor. The family that lived above me walked around the house barefoot from morning to night and even in the early hours of the morning every day, and the sound of that floorboard vibrating would cause the doors of my cabinets to vibrate very loudly. This vibration is a sound that cannot be blocked out with earplugs, and it has caused me to have a mental breakdown for a long time. I tried to communicate with the management office, but only the first time I got a response, and obviously nothing changed. Sent a second or third time and no one replied. I also tried to go upstairs and knock on the door to communicate and they didn't even apologize and said they were just walking normally. They also always drag furniture around at night. I can hear the kids upstairs wrestling and I can even hear them arguing. In short, don't choose this place!

My husband and I have lived here for one year…read more I first want to add that a major reason for moving is the actual town of Harrison, as opposed to the building itself. Now here is 221 Bergen review: The Good: -Apartment are super spacious and with a lot of natural light -Gym was a decent size (although could use more equipment) -Maintenance gets done pretty fast -Management is really nice and responsive -If you are willing to pay more, you can have an indoor private garage The so-so: -Terrace furniture is not really cleaned/maintained (was super dusty). -Confusing entrance. The building has an East and West entrance as the main entrance. If you put the address on the GPS, it will lead you to the main entrance however tenants do not live here. So when you order take-out or order Fresh Direct, you have to specify East Entrance. Since the GPSS leaves them in the main entrance you have to tell them to walk to the East Entrance and for some reason, a lot of people don't know where to go. Also food delivery do not go upstairs so you always have to come down to pick up food. The Bad: -I left my yoga mat in the terrace and someone stole it (come on, what kind of yogi steals someone's else mat). - Our apartment was in front of the elevator so we heard the elevator sound all day and could hear everyone's business (so make sure your apartment is not front of the elevator). Final Verdict: If this building was somewhere like Jersey City, we would have probably stayed.