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    EPass Service Center

    2.5 (28 reviews)

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    Typical government bureaucracy, but what can you do? If you need to be here, you have to be here.

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    Social Security - 748am on a Friday

    Social Security

    2.9(72 reviews)
    3.3 mi

    Well, I was expecting the worst, but I was pleasantly surprised by what an easy experience it was!…read moreHowever, a few caveats: Definitely make a reservation beforehand, because they ask you before you even enter the building if you have one. Also, arrive 30 minutes early- for 2 reasons: parking- while there are places around the building to park on the street, good luck finding a space. I ended up simply parking in the garage- which, by the way, costs $20 for 2 hours. Also, you can leave the garage through 2 doors, but those same doors are locked from the outside, so you have to walk all the way around when you leave to get to your car. Upon entering the building, you will be asked if you have a reservation, and you will have to show it to the security guard. Once in, be prepared for airport security- removing all metal, going through a metal detector, and being wanded. For me, anyway, after that, everything was a breeze. Upon entering the 3rd floor, I was again asked if I had a reservation and had to show it to the security guard, who in turn directed me to the kiosk where I signed in and was given a paper ticket. I was given a number that corresponded to a screen. I sat down in a very uncrowded room, and a few minutes later, my number came up; they also sent me a text. I had a very pleasant agent who helped me do a name change on my social security card, and I was done in less than 10 minutes! I headed back down and got in my car, paid for parking on the way out, and was on my way!

    Getting through to the national or local office is stressful to say the least. After getting…read morethrough the automated operator, I was on hold for 20 minutes (calling first thing at 8:00 am EST), I explained that I need to change my name on my card, we were disconnected. When I called again, the representative transferred me to the 'technical representative when I do Not have a 'user' or 'password' issue. I CANNOT get through their screening website even to get an appointment. When I called the published number for the local office, I was really speaking to the National office. The system is so inept that after confirming my appointment, I asked her if it was the location I am familiar with, she explained it was not. She explained that according to my Zip Code, that is the office the system generates and became 'snippy' with me. The irony is that the office closest to home has my same Zip Code yet the system does not allow them to make an appointment with that office. From our experience and that of friends, people get there at 6:00 am in order to get an appointment to be seen that day. UNBELIEVABLE!!!! to say the least!!!

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    Social Security - Be aware.... just be aware in general if you decide to go to this place.

    Be aware.... just be aware in general if you decide to go to this place.

    Social Security
    Social Security

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    United States Post Office - Typical Post Office lobby. 5/19/17

    United States Post Office

    2.5(25 reviews)
    1.5 mi

    I am new to Florida and was using this location to send a next day. The girl behind the counter…read morewore a tattered face mask and was so indignant to the elderly folks that were before me, I hestitated to work with her. When I approached she spoke as if her mouth was full making it impossible to hear much less understand. When I asked the difference in cost between overnight and priority she tossed an address sticker on the counter for me to fill out. I then repeated the question she turned her back to me saying nothing and pointed to the ceiling. Does everyone just look up at the ceiling for information? I then told her I'll take the overnight. She gave me an envelope and pointed to the area to fill out. What a rude obnoxious person the American tax payers are funding her life. I needed to walk away, so I did her the favor and tossed it back at her and I went to the lobby to fill out the envelope. Luckily when I came back I had a young man who was very nice, very helpful. However, she kept telling every customer who would listen how "some people" are disrespectful. Each customer until I walked out had to listen to her mouth. I walked out with a man and he said "She needs a lesson in humanity". I feel bad that anyone has to work with that thing but thanked the young man for his help. It is no wonder this location has a overall very low rating. Florida has a fire-at-will clause, DO IT.

    I stopped by on Sunday, 12-17-23, after buying a few things at Goodwill. Had hoped I'd be able to…read moremail the items purchased. There were plenty of priority mail boxes; unfortunately, there was no machine that would let me pay for postage. An employee, a guy, just happened to be walking out while I was debating on what to do. I asked him about a postage machine or if he knew of a post office nearby where postage could be bought. He said he hadn't seen one of those machines in a long time & he didn't know where I could find one. I was flying home without a lot of extra space. Please get a postage machine.

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    United States Post Office

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    Orange County Library System-Chickasaw Branch - Entrance to the Chickasaw branch of the Orange County Library System

    Orange County Library System-Chickasaw Branch

    4.3(16 reviews)
    1.5 mi

    I enjoyed going to this library branch when I was younger…read more When I registered to vote, this was the location we would go to after the Herndon branch closed. I didn't really go to this location to borrow books or anything, but it was nice to visit!

    I'm a huge library nerd. Always have been since elementary school when my dad first took me to the…read moremassive South Beach library on 14th street (It's no longer there anymore :( ) and that day, I checked out the book limit which was 20 books. Did I read all the books? No, but as a 7-year-old who hardly went out anywhere, that place was paradise. That's why the public library system is such a valuable asset; especially where children are involved. It keeps them out of trouble and in a place where they can actually learn something. Fast forward to many years later and my heart still skips a beat whenever I enter a Library. This Library in particular is small when compared to other libraries in central Florida, but it's also one of the newer ones so it's clean, well kept, and has a Lab room, but also a Technology room should you sign up for one of their courses. Which by the way is completely free. I try to take advantage of that when I can, just the other day I took a: "How to make a book charm class", and it was a delightful experience. I've seen that you can even learn how to program video games if you wish to go down that avenue, or if you wanted to, you could sign up to become familiar with various computer programs, even how to build a web-site, all free, why would you not take advantage of that? Other than books, you are able to check out DVD's and movies here as well. The staff is super friendly here, definitely will be back.

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    Orange County Library System-Chickasaw Branch
    Orange County Library System-Chickasaw Branch - End of summer celebration

    End of summer celebration

    Orange County Library System-Chickasaw Branch - Book charms made in one of the classes they offer

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    Book charms made in one of the classes they offer

    EPass Service Center - publicservicesgovt - Updated June 2026

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