Responsive on the weekend, best price out of multiple quotes, Gabe wore a mask in our home on visit during COVID, arrived on time, took less time than estimated and overall just a wonderful experience. The results are gorgeous and we knew the floors were dirty but WOW the floors have been brought back to life. It's always a great feeling when you know you are giving your business to the good guys...that's Epic! Give them a call and get a quote. You won't regret it. read more

Epic Carpet & Tile Care - Before and after - Carpet Cleaning Near Me

Horrible!! Total waste of money. Only giving 1 star because you can't give 0. Told me they did lots of Saltillo tile but could not be true. All they did was use machine to go over tile. You could even seen in corners where machine couldn't get into. We had never had old Saltillo tile so didn't know what it could look like. Called in Bruce from Tomson flooring and he never said anything bad about them but that he could do better. And boy could he!!! We learned it takes a lot of hard work, on your hand and knees scrubbing each tile like Bruce did. Look at the difference in the pictures We calledcomplain but michael answered who was the one cleaned our floors. He said owner was out of town and we left message that we were unhappy and wanted owner to call. No call at least a month later. We wasted 1600 using epic. Bruce was more expensive but well he should be. Do not use this company for Saltillo tile. They have NO idea how to clean, strip and seal it. What's worse, if they do then they are consciously ripping people off. read more

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I had carpet cleaning done for my apartment as part of me moving on out back in October. Mitch wasn't able to find a place for a hose so he used the water from the washer however that works. But when he finished he didn't push it back in and I ended up having to call a family member to drive thirty minutes to do it before I turned in my keys. I had a few little stains from when I had first gotten a puppy nothing major and I will say they did get those removed however the carpet was crispy! It felt like soap that didn't get rinsed out and dried and it was crunchy. I would've been better off just saving the money because I got charged by apartment anyways due to the carpet being crunchy. Extremely annoying. read more

Epic Carpet & Tile Care - Washer left out. - Carpet Cleaning Near Me

It's with mixed emotions that I leave this review, because I'd love to keep them all to myself but of course, that's not fair. So know that Gabe and Epic were fantastic, there was not one miscommunication or surprise, they were on-time, did everything the way they said they would, took the payment I needed, were cheerful, and did the task to perfection. You won't be disappointed! read more

Super friendly and responsive when setting up appointment. The technician was fantastic as well; professional, kind and provided great service. Carpet and tile both cleaning and look great. Thanks! read more

Amazing service. You can see the big difference before and after the cleaning. Gabriel is super nice and friendly. Highly recommended and for sure we will use them again in the future. read more

Epic Carpet & Tile Care - Carpet Cleaning Near Me

They were so responsive and did a great job on my carpet. Will definitely refer them to others!

Came same day! Got all the dirt and mud and hair out of our couch and we are so happy! Highly recommend!

The quality of the job is fine. But there was a strange interaction with the gentleman that was performing the job. I had gotten home to find the technician on the phone outside my home. The Vacuum is still going but he was outside. This continued for about 25 minutes. We had plans and I needed to leave. This was very unprofessional and he was apologetic. He gave me a discount for the inconvenience and I greatly appreciate that. I like to support small business but you must bring your A game if you want me to pass along good recommendations. read more

Epic carpet was amazing! They were fast in communicating, reliable, on time, Gabe was so polite and professional when he arrived, and great priced. My before carpets were disgusting from the previous owners with stains from who knows what and a constant mildew smell. The after carpets, After Epic, were SO CLEAN, no more stains, and sanitizer and deodorizer were added to make it that much more amazing. THANK YOU EPIC!! read more

Gabriel came to our home and completed carpet, upholstery, and tile cleaning for our master walk-in shower. We were very pleased with the results! He called first thing in the morning advising he had time opened up and could make an earlier time. He arrived right on schedule and was highly professional with the walk-through and quote. He was very cautious with not damaging our furniture and walls. And he did a thorough job (about 2 hours for 3 rooms, 2 couches, and tile in master shower). Price was reasonable and we will definitely use their service again! Also a note that Wendy was responsive and great with her communication when I worked with her in getting the appointment set up. We would recommend their service! read more

I looked at several companies to have my tiles cleaned in my house. I needed the foyer, kitchen and bathrooms done. I picked Epic after a lot of research and quotes. They were upfront on their pricing and did a great job. My service technician was Gabriel and he was super friendly too. Will be using them again next time! You should too! read more

They did an excellent job both on the tile and the area rug. The bathroom tile looks amazing

Carpets looked good and at a reasonable price. A scheduling error occurred so instead of arriving between 1-3 they arrived at 6. The scheduler was pleasant and gave a 10% discount for the error otherwise I have no complaints. read more

There's only one way you have 104 reviews and 104 of them are five stars. And that is you say what you do, you do what you say, and you follow up if you mess up. This was literally the perfect service. The price was perfect, the crew was on time, they were courteous, thorough, and quick. Mike took my credit card by phone, then the invoice was emailed to me immediately and they were on their way after giving me some tips on how to manage the furniture and drying times. I now have a carpet cleaning service for life! read more

They did a great job cleaning the grout! We had our whole house cleaned after about 6 years of "life" on the grout. While it doesn't come back looking like new, it is a huge improvement! Our house was about a half day of time commitment from start to finish. I've included before and after photos as well read more

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Second time having epic out to the house to do both carpet and tile. The results were phenomenal both times. Has us second guessing carpet replacement. Tile looks brand new including the grout lines. Definitely recommend this company. read more

Mike was great and professional. They came right away with less than 24 hour notice and their prices are affordable. Mike did a awesome job on the carpet. I had him do two rooms. Like new. read more

Responded right away. Was able to clean my floor same day as they had a cancellation. Great price. The technician was early but called first to see if I was available. I was home so happy to have him early. He did an amazing job on my old tile and grout. read more

-Reasonable, Professional, and Friendly! -Flexible appt schedule. -Carpets and tile were cleaned with great care and looked great! -BONUS: The two-guys were good-looking too - I would call Epic/Brett again. ;) read more

I was planning on replacing carpet in my rental property, but Epic came and saved it. It looks amazing and they are VERY reasonable on price. read more

Excellent work,and on-time too! Gabe was very conscientious and respectful of our home.

I found Epic through Yelp. Once again Yelpers led me to the right guy. Brent and his guys treated us wonderfully and did a fantastic job. I have to note that they were very honest with me. The gave an estimate over the phone, but when they go to the house, measured carefully each room, saw the state of the tiles, they revised their estimate and even had me skip the grout sealing. They could have easily added it in and I would have not been much the wiser. They dealt more than fairly with me, were very polite and attentive and I will use them again. In my eyes, this is what American small business entrepreneurs should be about. A honest, friendly, hard working service. read more

Incredible. Fast service and incredible results. Check out the before and afters. Saved us a bunch of money not having to replace the carpets! read more

Epic Carpet & Tile Care - Before - Carpet Cleaning Near Me

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It's all true - they are that good. In what ways? 1. The technician was courteous and helpful, moving furniture we said he didn't have to move. 2. The work was careful and thorough. 3. He said the carpet would be ready to walk on in 6 to 8 hours, and it actually was. 4. The results were perfect, even on a couple of areas we had given up on. 5. The price was only about 10% more expensive than the cheapie ("three rooms and a dog loft for $99") quotes. Nope - I am not a friend or relative and they didn't ask me to leave a review. read more

Gabriel came out to our home to clean the grout, and he did a fantastic job. He did it quickly and totally professionally. Our tile now looks better than when it was new. If you want really clean tile and grout, ask for Gabriel. You won't be disappointed. read more

Just got a letter from the Epic owner, Brent, which was very nice, and rather surprising. How often do you hear from owners of companies?? Brent addressed my concerns (viewable below) AND even sent us a $16 check to make up for our lack of a discount. It's very impressive that a company pays attention to its reviews (Yelp or otherwise) and tries to address those concerns. As I mentioned in my first review below, I would have definitely used Epic in the future, but after Brent's thoughtful and polite letter to us, I plan on using Epic sooner than I planned, and I have gone out of my way to mention this company to co-workers and friends. In fact, people haven't believed me that an OWNER of a company actually apologized, so I have to show them the letter. Excellent customer service! And just to confirm: I honestly did not even have a problem with Epic cleaners when it came to the actual CLEANING. They did an absolutely fantastic job, with no up-sell, and they got the icky pet smell out of our carpet like pros. Epic is the antithesis of a shady company-- Brent truly cares about his customers and, even as a cynical city girl, I really appreciate Brent's dedication to his business and customers. There is absolutely no reason not to use Epic Carpet & Tile Care, and now that you know the owner truly cares about his customers, this should be the ONLY Carpet and Tile Care place you use! read more

AMAZING! My tile and grout are very light, but I have 3 dogs and live in an area where there is a lot of construction so there is a lot of dust. No matter what I did, I could not get the grout back to it's original shade. Epic exceeded my expectations and I couldn't be happier! read more

The carpets in my house have been in dire need of cleaning. After seeing Deb's review of Epic I figured they must be good. My husband gave them a call and they were able to work with our schedule. I loved how prompt they were to return a call and make an appointment. I was amazed how clean the carpet was after the cleaning. You never would have known how dirty they were before. Epic does an awesome job at an affordable price. They are prompt and friendly. I will definitley use them again. read more

Mike with Epic was great to deal with. Carpets in a rental are so hard to make look and smell good, but he did an amazing job.

The reason I gave it 2 stars is that I sent pictures and was told one price. When he arrived he said it would be twice as much.

Just wow. Prompt. Professional. Thorough and affordable. I can't say enough about how great these guys are. They got me in quick and cleaned up what an inferior carpet cleaning company couldn't do. Gabriel is just the greatest. You can tell he actually likes what he does and it shows in this work. As a result, we have given them more business in our new home. Gabriel came out to clean our tile floors in our new home and once again, did a spectacular job. This is THE go to company - and they're reasonably priced! read more

I have been using Epic for many years and they do a great job with excellent follow up service for any problems. They always take great care of the furniture and walls. I highly recommend. read more

I have now used Epic Carpet and Tile several times to clean my floors in my home. Each experience has been amazing. I've used several other companies over the years but none have ever gone out of their way to make sure everything was done to my satisfaction like Epic does. First they have always shown up when they scheduled. Each time they have quoted me what the cost would be and never tried to up sell me to do anything additionally once here at my place. Most of the others I've used would tell me a different price once in my home but not Epic. Each time they have come out, they move all the furniture I want them to but leave the items I don't want moved. They protect the corners of my walls with the coolest things so that the hoses don't damage or ruin my base boards or the paint. However, the tile cleaning is the best! You might not realize but if you have kids and dogs like me, they need to be cleaned! Then they went and sealed my grout once they were clean. When you go to have your time and carpets cleaned these guys are the only ones to hire! read more

I highly recommend this company for tile cleaning services. They were quick to respond, courteous and provided an excellent, effective service. My tile and grout had darkened with buildup from my floor cleaner. Now it's bright and gleaming and looks fully restored like new. read more

Epic Carpet & Tile Care - Before and after - Carpet Cleaning Near Me

We had been given a major deadline by our realtor to get our carpets cleaned within 3 days so our house could be shown. I called Epic and Brett got me in within 24 hours. Philip was courteous, Brett kept me updated as to when they would arrive, and overall was a fantastic experience. The quote that I received over the phone was the price I paid - I wasn't pressured to add any additional services and there were no hidden charges. He moved furniture, got out some pesky stains and was a very nice guy in general. The price was pretty good too as far as I'm concerned. I would highly recommend using Epic and I know we most certainly will in the future! read more

First time hiring professionals to clean our carpet. I usually just use the rental at Home Depot but the dogs dinner didn't agree with them one night and let our carpet have it so I decided to bite the bullet and call in the big guns. They were able to get us in the day after I called and were super friendly and helpful once they arrived. Once finished and the carpet dried, it looked brand new, very soft and fluffy. I'd say it was well worth the extra cost. To keep the price from getting too high I did move most of the furniture the night before. I believe he cleaned about 800 sq ft of carpet in a little over an hour. Even helped my wife round up our dogs when they bolted out the door. Will definitely be using these guys again. read more

Great to come home to clean carpets! Thanks to Epic. read more

Epic Carpet & Tile Care - Clean carpet makes me happy - Carpet Cleaning Near Me

I'm not impressed by the carpet and tile cleaning I had done today--especially for the price. I was still vacuuming up fur and dust when the carpet was dried and it didn't feel any different under my feet either. There is no difference from when I clean using my Hoover Steamvac to the job that was done today, although I feel there should have been with the industrial equipment they used. There is still dirt in my grout lines too which were sealed afterward. read more

It's simple.... We're right on time..... Did an awesome job...... Very professional..... Price Right!! Thank you Mike & Gabriel! read more