From the moment I walked in, I was greeted and helped! I had such a good experience and really…read moreappreciated their timeliness in the whole process! Love my new floors!!

Very bad customer service. Liz Greenlee the owner refused to refund my money. I ordered 1900 sq…read more ft. of porcelain tile on 10/06/2020 and never received it. I pay around $8000. She promised me I will get the tile in 10 days or less. I waiting 17 days and I do not received my order. She was rude when I asked for my money back and refused to refund the full amount. They also do my vinyl tile for upstairs and was a very bad job. Look the pictures it was a dirty work. She charge in advance without finished my job. They told me they will be finished my vinyl tile in four days. I waiting seven days and they do not finished. They charge in advance without my authorization. You should not do business with this company. There are not trust, not honest people. Be aware! Very disappointment of this company.

We needed new flooring in an old house that we have in Fredericksburg Texas. We first got bids from…read moreat least two local companies. Due to pricing, we then decided to try River City Flooring out of San Antonio. River City Flooring beat the local companies estimates by a lot. And, the product they offered was far superior to anything else we found. Plus, since River City Flooring buys directly from the supplier and stores it in their warehouse, they had the product in stock and were able to complete the project a few days after we first contacted them. Not only was it Quick, their installers did an excellent job. I would recommend this company to anyone who needs flooring and I would use them again. River City Flooring has exceeded my expectations.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

don't waste your time dealing with Atlas Floors. Very poor quality we wasted a lot of our…read moreprecious time picking out carpet picking out tile, getting quotes and dealing with these people and they totally ghosted us when we were ready to purchase.

Atlas followed through with everything promised and more. We could not be happier with the final…read moreproduct. Installers cleaned up as if they were never here. Wife is speechless! Can't wait to begin the guest bath project....atlas has our business!

They do not have a warranty on their floors, we have cleaned a rug that was on top of the wood…read morefloor they installed and all the color came off. They said because we have dogs, they color that came off in the high traffic area was not their problem. They even sent a rep out for the product and he was worthless too I will never buy anything from them and neither should you!!!!! Terrible customer service and don't expect them to stand behind what they sell you.

Our floors are beautiful! Enjoyed working with the team. From start to finish they were very…read moreprofessional and pleasant. Great daily communication from onsite team. Completed the work on-time as planned. Beautiful! Highly recommend!

This business came recommended by a neighbor. The owner was…read morebusiness-like an knowledgeable. We also met one or two of the staff. We discussed replacing all our kitchen counter tops, and materials. With any job there were glitches, but the crew took them in stride, the owner was right on top of everything. The rock crew was smooth and tile crew was efficient and quick. I would hire the contractor again.

This company never followed up on leaks that have continued to cause me problems. They contracted…read moreout the roofing work to unskilled people. I really am beginning to think that a metal strip was not installed where the front porch addition overlapped the original roof. I mentioned it several times to them. Now the ceiling of the front porch is falling down. When some of the roofing blew up with the wind, I called and ask them to check it out. It didn't happen. My son came to my house to fix it as best he could. (8 hour dr.) They did a nice job on my tile work, and some board replacement . I am so disappointed in them. I will never use this firm again.

Quality of fabrics and installation. Larry came out and adjusted the rod because the drapes would…read morenot open up correctly. He half way fixed them and I didn't mention it again. After the hem started coming out of the cheaply made drapes I called and also mentioned that the drapes were still not opening correctly. Teresa who made an appointment called me back to say there would be a $75 trip charge since it had been over a year. Go somewhere else for drapes!!

This is a local company that Inhave enjoyed doing business with. They are very knowledgeable,…read moreprompt, and have excellent installation! *****

Champion was very pleasant to work with. We needed around 1100 square feet of nasty carpet replaced…read morewith a wood look floor. We also installed new carpet in the master that is stain resistant and has memory foam padding. It's nice under-foot :) Our realtor swore by Champion and referred us. It is a family owned small shop. The drive from San Antonio was well worth it... I do feel that the prices are in line with the excellent quality we got. The install was scheduled around 1-2 weeks out and the crew came to install everything in 2 days. They cleaned up everything and even installed matching quarter rounds. We would definitely use them again and get lots of compliments on our flooring.

Everything went perfectly from the first visit to the store all the way through the installation…read more We shopped quite a few places and their price beat all their competitors and from the moment we walked into the store we felt confident in the quality and service we were going to receive. We are preparing to do a few more rooms but no need to shop around... WE WILL BE GOING BACK!!!

DWF did a good job of flooring and refinishing in our home a few years ago so we called them back…read moreto help with a small repair job in our kitchen due to a remodel. They came out and looked at the job but never called back to schedule. I guess they are all about the big jobs and don't care to help out their customers who were their big jobs but need a small amount of work. To me somebody I spend thousands of dollars with should be able to help me again later. Lesson learned!

We had our floors refinished with Designer Wood Flooring and they did a fantastic job!!! Very…read moretimely, professional and great customer service! Our floors turned out beautiful!