I've been buying my ski gear here for years and finally got around to writing a review, inspired largely by the outstanding service provided by bootfitter Savanna. I bought a new pair of boots in March and was struck by Savanna's thoughtful attention to detail, insightful questions, knowledge, professionalism, and excellent work. I had just come through a painful foot injury that my old boots had caused to flare again. After skiing in the boots she fitted for me (with footbeds, customizing the shell, etc..) the pain, incredibly, went from a 9 to a 0, and I could shred the steeps with ease again for the remainder of the season. Fast forward to the end of May, and we were ready to outfit my oldest with new boots for her bday. Savannah provided the same excellent service, care, and attention, and I have every confidence that her boots will serve her well next season... The customer service, gear quality, interesting variety of equipment, and willingness to price match have made Colorado Ski and Golf my ski shop of choice. read more

Annual trip to Colorado ski and sport to outfit kids with new equipment. Ian spent tons of time with us to make sure ski boots were comfortable - which was fantastic for a kid with hard to fit feet. Pete helped us out with returning equipment that just didn't work for us... made it simple. Will continue to come back to get ski equipment as needed. Easiest, friendliest people and place to work with. Thank you! read more

Derek was an awesome help!!!!!! wow - he got us in and out of the Jr Trade In program with a smile (no small feat on a busy Saturday). knowledgeable - informed - helpful. thanks you!! read more

I want to give a shout out to Colin in the snowboard department for exceptional customer service. I originally purchased a new pair of boots at another of their locations and after having some initial problems, as much as they wanted to help, they appeared to lack the knowledge and experience and sent me to the park meadows location. Colin explained to me all the options I had to adjust my boots (which the other store failed to mention...) and was very patient and knowledgeable. He performed the adjustments and called me to let me know they were ready (on time), and gave me plenty of attention to make sure I was happy in the end. He really saved the day, and I won't hesitate at all to go back to him for my future snowboard needs. read more

Been coming here for years, spent thousands of dollars. Had the worst experience today. Brought my daughter in for the Junior Trade in program. Vail, the girl that tried to help us was worthless. Her lack of effort to get my daughter newer, bigger gear was some of the worst service we've ever had. First came the boots, she brought out a pair, according to her the ONLY pair that would fit, which didn't. We asked for a bigger size but she refused and decided to call other stores for a different style boot in the same size. Low and behold another gentlemen went to the back and found us a perfect pair of boots in about 30 seconds. Next came the skis, she held the original set up to my daughter to measure which are 2" below my daughters chin and said they would work fine. We refused so she brought out some taller skis. These were absolute garbage and so beat up Im betting Play it Again Sports wouldn't buy them. Again, she stated it was they had. Low and behold, another gentleman, different from the other came out with not just one pair, but two pairs of nice skis that my daughter could choose from. Great service from the two gentlemen, piss poor from the girl named Vail. read more

Customer service at this store is amazing. Bought some poles from these guys, but realized when I got to the mountain that they were too small. I had no choice but to use them since it was a powder day. I brought them back to see if I could pay a fee to return them, and they exchanged my very banged up poles free of charge. Definitely trust these guys to do the right thing, and more! read more

Very disappointed in the service here. I purchased ski boots last week and asked to have my skis tuned and waxed. I came in to pick the skis and Boots up and not only were my skis not ready, they lost my paperwork! Good thing I had my claim ticket otherwise I wonder if they would have found my skis and boots. Don't go here unless you enjoy long waits for help and lost paperwork read more

Been shopping at Colorado Ski and Golf Aurora for years. My wife raced to this location after the Aurora store closed early to get my son some snowboard boots and winter gear as a favor to me (not her area of expertise) . When she got there 15 minutes before closing, she was not surprisingly the only one there, but instead of anyone helping her, she was left to wander the store and try to figure things out on her own. She said she got the impression they wanted to close and her out of there, which would have been accomplished that much sooner if someone had taken the time to give her some direction. Considering the thousands of dollars I've dumped at this franchise over the years, I found this beyond annoying. Nothing but kudos to the staff at the Aurora store that has always exceeded expectations. Too bad this store hasn't figured out the same formula when it comes to customer service. read more

The entire team here is incredibly helpful each time we are in here. In the ski shop, though, Kevin is amazing! When my wife and I were in to get skis he was as professional and friendly as they come. More than that, it was immediately clear to us both that he genuinely cares about his customers and their skiing experience. There was no sales pitch, no pressure, just a lot of help trying all different options to make sure we made the best decision. Fast forward about a month later to tonight, New Years Eve, my wife needed her boots adjusted and custom footbeds made. Because it was crazily busy and my wife was arriving from work, it was the end of the night and 5 minutes until close by the time we were able to be helped. Instead of scheduling an appointment for next week, both Kevin and Soren stayed almost an hour later than they should have - on New Years Eve - to custom make her footbeds and adjust her boots because they found out we were going skiing the following day and they wanted her to be comfortable. We couldn't have been more shocked and grateful. Thank you to both Kevin and Soren for your excellence in customer service! We will keep coming back again and again. Happy New Year! read more

Went in the other day looking for ski gear. I am a new skier so I don't know much but WOW they were super helpful. Answered all of my questions and took time to help me find all of the gear I needed. Had a really great experience and will for sure go back for any ski/snowboard gear I need since the customer service was amazing. HIGHLY recommend! read more

They sell skis with a performance guarantee so if you dont like your new skis for any reason then you can bring them back and exchange them one time. I bought my first pair from the Littleton store, the sales kid there assured me that the Volkl Mantra 177 would be perfect for me even tho I was coming from Salomon Storms 162. Well after one day at Abasin trying to kill myself I decided they were too long and so wanted to source the correct size and at least discuss some alternatives. I checked around and this location had the 170 version of Mantra in stock so I stopped by to see about exchanging them. After chatting with the sales guy, Soren suggested the Kendo would not be as hardcore as the Mantra and that they had the right size in stock so I filled out all the paperwork to have my bindings switched out to these new skis and planned on picking up a couple of days later. A few hours later, a buddy was at the Littleton location as he knows a guy there and was telling him what I had done and he suggested straight away that I stop my order and not get the Kendos either! So it was back down to Park Meadows and when I went to the back to try and retrieve my skis, I guess theyve never had anyone drop skis off to be worked on then all of a sudden try and get them back because it was a right mess! A sales associate eventually found my skis and I waited to speak to their 'expert' Kevin. When he walked past I let him know that I was waiting on him as he was helping another customer and he suggested I request Soren because he was going to be a while, I told him Soren was the guy who had initially helped me and straight away he blew me off saying that if I have already worked with him then I need to continue to do so. At that point I took my skis up to the front counter and asked them to reverse the new skis so that I could go back over to the Littleton store. It took a while for them to figure all that out and I got a bit of an attitude off the lady helping me but I just wanted to get the hell outta there. I'd already had some kid steer me wrong with my first purchase ultimately resulting in me wasting my Performance Guarantee right off the bat so I didn't want to screw up again. Luckily before leaving the store I realized that they still had my ski boot so back again to the counter in the back and again it was like pulling teeth, even with my claim ticket. I did have a positive experience the 2nd time around at the Littleton store and that review is pending.... read more

Went today for the Ski Rex sale, and the entire staff was SUPER helpful and knowledgeable. Lisa in the shoe department was awesome, as was James in the snowboard department. My BF and I are going to try out snowboarding this winter, and wanted to take advantage of the sale, so we were thankful to have somewhere to go with such a helpful, informative staff. I highly recommend them! read more

Epic Mountain Gear (Park Meadows/Lone Tree) seriously rocks! They have the best selection and best gear and an awesome sales staff! Was searching for Seirus gloves and when they didn't have the item I needed at their location, the rep took care of us! Incredible! Shop this location for all of your gear needs! You won't be disappointed! read more

We were helped by one of the managers, Geoff who I have to say was phenomenal. I own a business and we pride ourselves on customer service and this guy is simply top notch and made our experience fast, easy and professional. We will be back to spend more money at Epic because of Geoff. He should get a promotion!!! read more

I went to epic to find some gear for winter activities and I needed to get some ski pants and I worked with a woman named judy and she had me try on one pair of pants and they fit right away she also help me around the store find everything that I needed and she was wonderful to work with and it's a great store read more

Went into store on July 29, 2016 to purchase a dozen golf balls. Noticed a rack containing the balls I wanted and a sign stating 40% off. There were two stickers on the package one for $30.00 and another for $19.99. Given that every golf store in the area (Golfsmith, Golf Galaxy and PGA Superstore) all sell these balls for $19.99 per dozen I assumed the discount would apply to this price. At check out I was informed the discount applied to the higher price reducing the cost to $18.00 per dozen. Given that this price was higher than my pro shop charges I only purchased one dozen - I needed some balls desperately. I was actually going to by 4 dozen at the discounted price. I talked to the store manager who said words to the effect "that's the way it is". I informed her I would vote with my feet and not patronize her store again. I don't like bait and switch. read more

Came here to buy new ski boots and Josh helped us with the boot fitting. He was professional, knowledgeable, and patience. He took the necessary time to make sure we had the best fitting pair. Thank you Josh for your time and amazing help! Looking forward to this ski season and planning to come back to Colorado Ski & Sport in the future! read more

The store manager responded to my Yelp review and asked me to call her which I did. They made good and refunded the store credit to my credit card. YAY. Still - I caution you to watch out when renting through their online service! read more

Bought boots and they were very uncomfortable. Brought them back in and they told me to go somewhere else to fix my problem. Walked in and no one asked if I needed help when it was slow and there were 20+ employees working. read more

Tyler was amazing! I went in to get help with my bindings and consider new boots. He was so helpful, knowledgeable and kind. Not only did he fix my bindings but he walked me through the settings and recommended boots based on asking me great questions. You've got one hell of a great employee - my budget went out the window because he was so thorough and professional that I had zero hesitation making the decision to buy the boots based on his recommendations and attention to detail. Thank you Tyler! Caitlin at checkout was also amazing - you guys make it easy to exclusively shop your store. Please thank your team for what's welcoming me and always so willing to help a customer in need. read more

I went to ski and golf a few weeks ago and had Stephanie take care of me and my children. She helped both of them get fitted for coats and some extra gear for a tubing trip. She was not only very knowledgeable with the gear that we purchased she was so patient and polite with my kids. Thank you for having such great customer service! read more

Had a great experience with the kids ski exchange program thanks to Hannah! She was patient, explained all of our options, and very helpful! I have two happy little skiers now. :). Also, they have a system now that tells you how long the wait will be, and texts you when it's your turn so your not standing around waiting for your name to be called! Huge upgrade! read more

We've had nothing but positive experiences at Colorado Ski & Sport - Park Meadows, and not surprised that we had another great experience with their services. We're a family of 4 and getting ready for the upcoming 2016-2017 season. My 2 boys were ready to trade back in the their snowboards that they purchased used last season thru Colorado Ski & Sport - Park Meadows for some new / used gear for this upcoming season. We came in during Ski Rex when it was a mad house and very hectic, and chaotic. Your store's method of checking in customers into que and then notifying them via text to let them know they're next to be assisted was a great and fair way to keep order and line when there's several customers waiting. When our number was finally called we were greeted and assisted by Manager? Asst. Manager? His name was Doug (short gentlemen w/ eye glasses). He had a feel for what my boys were wanting and he took the time to get them into new / used boards and made a great suggestion on some new Burton Small Bindings. He was very knowledgeable and provided excellent service. Fast forward a week later, we came back into the store, this time to drop off our boards to be waxed and sharpened. Once again we were greeted and assisted by Doug. He was again very patient and took the time to answer my questions and assisted us with the paperwork for the servicing of our boards. Fast forward a week later (9/24/16) my boys and I came to pick up our boards, and once again we were greeted and assisted by Doug. This time we brought in the new Bindings we bought per his recommendation, and the pair of Bindings I bought from another vendor and needed them mounted to our boards. Doug was very accommodating and introduced us to your Snow Board specialists: Dominic and Bradley. Both were very helpful and thorough in obtaining information about our riding styles so they could mount the bindings accordingly. Both took the time to take our measurements and mounted our bindings to our boards. In this day and age we often hear more about the negative feedback and complaints and we hardly hear about the positive feedback. Your staff is great, and always courteous and smiling. Everyone we've dealt with has been just a pleasure to interact with. Thank you again for helping us prepare for another awesome season of snowboarding with new gear. read more

First time visiting. It was time to get my wife a new pair of boots. Brad in the snowboard section helped us out. Took the time to show us the whole line of women's boots. He was very knowledgeable on all the products and helped us find the perfect boot for the upcoming season. He even heat molded them while we waited. Very impressed and the customer service was above our expectations. Can't say enough good things about this young man, we will definitely be back. read more

They have good staff and they have never given me any issues when I need to return something or have my equipment adjusted. I bought my boots here last season and they have been great. I brought them in 3 times to have them refitted and they were always returned in a timely manner. The only thing I don't do here is tune my skis. There is usually a very long wait especially in peak or early season. read more

I went with a pledge to replace my extremely uncomfortable ski boots that I have put up with for 5 years. Steve Young was fantastic, taking an inordinate amount of time to listen to my woes while finding the right boots for me. In the end he fitted me with K2 Pinnacle 110 boots with both a moldable shell and liner to ensure that we got as customizable as possible. The best part is that he got me In to the last remains pair of 2015s which saved me almost $300. I have learned over the years that companies rely on individuals for quality and Colorado Ski and Golf is really fortunate to have this guy. If you are looking for boots you need to seek him out. read more

Walked in prepared to buy two boards with boots and bindings. Couldn't get the sales guy who was having a social conversation to acknowledge my presence. Left again. Guess selling stuff isn't very important. read more

This review is a little late, but I would just like to take a minute to thank Doug at this store. I had broken my snow board a burton and needed some last minute new binding plates for my bindings going from the burton 3D to a 2x4 on my new board. Doug dug through their old stock till he found me a new pair. Outstanding service If I'm around Denver and need anything I will defiantly keep these guys in mind. Thank you again. read more

I shop at this store every time I am in town and always find that the service and selection of outdoor and ski equipment is the best in the city! I'm always greeted promptly when I walk in (this is a big deal for me) and everyone there is very knowledgeable and eager to help me. I recently went in to purchase a ski jacket and walked out of the store with pants, gloves etc etc. You can go in for fun or functional items and everything in between. Leslie (I think she is the manager) even suggested a great women's ski brand and I'll be purchasing that on my next visit! Thanks for an awesome experience :) read more

Ian provided the best customer service we have ever had during the ski boot fitting. He helped us for probably 45 minutes, and was extremely informative and patient. Blown away by his service. read more

I just had the best experience today with working with Sloan. She was amazing! I haven't bought ski goggles before and she helped me get the perfect ones. She was so personable and friendly. Any time I need anything I'm going back to see Sloan. She just made my day. read more

Epic Mountain Gear - There were so many choices. Sloan will help you get what you are looking for! - Ski & Snowboard Shops Near Me - Lone Tree, Colorado

One of the best experiences I have had getting ski gear. They gave me all the time I needed to fit my boots up to my "special needs" ankle and have been the best at finding some specialty items with a smile. Great team. Thanks!! read more

Bowen rocks! Super helpful, knowledgeable and friendly! So glad we came to this location. Highly recommend!

Had the best boot fitting (and entire ski equipment) experience with Ian. He is very knowledgeable, funny, and patient! Whenever we need ski equipment, this is the only place we go; we have never had a bad experience. Keep it up. read more

Brought in two snowboards for a Pro Tune on a Tuesday. Was told they'd be available by Thursday, but to be safe they said Friday. Paid $70. On Thursday I got a call to say it would be at least Saturday before they were available. I was leaving for the mountains first thing Sat, so that wouldn't work. On the phone they said for the inconvenience they attach two free tune coupons to the snowboards. When I went to pick up the snowboards on Thursday the guy was pretty rude thinking I was trying to pick up my boards a day early. Eventually he finally got it (I think) that is was their pathetic customer service that was making me pick up my boards with no service being performed. I asked about the coupons and he said ask at the front desk. So I asked at the front desk for the coupons and they said check with the service dept. I'd wasted enough time in this shop, so just walked out as I doubt the free coupons would be worth the paper they were printed on. Will take my business elsewhere going forward read more

I went in Sunday afternoon to pick up a new snowboard, boots, and bindings. I recommend working with Jared. He knows his products and was able to get me a setup that fit my budget and skill level. My only complaint was that the store was really busy and he was the only one available to help. While the service was worth the wait, it would have been nice to get out in under an hour. The prices were competitive and by that I mean slightly higher than some online retailers but still worth it to get Jared's expertise and try things out in-person before buying. I'd happily return here for all my snowboarding needs. read more

I think this place wins the all time record for eye rolls and ignoring people. Needed bindings for my kids snow board so, as nobody was there to greet us, we wandered over to the snowboard area where two stoned teenagers instructed us that "we were in the wrong place and needed a different kind of binding sold in the youth area". They looked down and away so we wandered off to what looked like the youth section. Waited and waited. Asked for help, got the eye roll. They didn't have the bindings the guys up front said they did. Took us to the front of the store where they called another store who did have them. They would reserve them for us. Went to the store in Littleton where they hadn't called but luckily they had them. They were nice but this place is HORRIBLE. The definition of bad service. read more

Incredibly rude and unknowledgeable staff. Not only that, their gear is 10-20% more expensive than the competition. Avoid...

Probably the worst on-floor customer service ai have ever encountered in a store that sells mid to high end gear. 5-7 associates, 3-4 customers, however the associates are more interested in hanging out and chatting than helping out. The owner should pay attention to this lack of service. Although they have an decent selection I will never be back. read more

Store has potential to be great, has good products. Not enough staff. Even on a monday afternoon at 11am when school is in service this place is a joke. You cant get out of this store in under an hour or two no matter what your doing there is a line or wait. So disappointed in this store, used to be my number one go to. Now i shop prices and go home and buy them online. I have had this issue 3 times this year with this store. If only my childs rental equipment wasn't through this company. read more