If you are an EDS patient -- or anyone with a complex, slow-healing injury -- stop scrolling and…read morebook with Dr. Kindra McDougall. I am a patient with hypermobile Ehlers-Danlos Syndrome and came to her with a left quad tendon tear (where the tendon had actually pulled away from the muscle), bilateral elbow tendinopathy, and a right shoulder supraspinatus incomplete tear. I had already been through prolotherapy and PRP injections -- the supposed gold standard for EDS -- and was still not healing. Dr. McDougall didn't give up on me or accept the plateau as the answer. She researched paired regenerative therapy and brought a peer-reviewed study to our appointment showing statistically significant success rates for shockwave combined with PRP in EDS patients. We built a treatment plan together, and she administered five of my six shockwave sessions herself. The results were confirmed by ultrasound: the tendon reattached to the muscle at two separate points. My PRP specialist was dumbfounded. By the end of my treatment, I had full quad function, meaningfully reduced elbow pain, and I returned to barre classes -- pain-free -- for the first time since my injuries. What makes Dr. McDougall exceptional isn't just her clinical skill. It's that she treats you like a whole person, stays current on research, and refuses to let a stalled treatment plan be the end of the story. She works across multiple locations, and I can say with certainty: wherever she is, she is worth the drive.

Not fitting my situation or needs. Also rushed and superficial. I will not return! Truth in…read moreadvertising would be appreciated

I've had great care, treatment and results after four surgeries over the past decade or so. Two…read morehand surgeries, with the OT team led by Christa Huddleston - great results and such attention and care given to patients. More recently, I've had bilateral hip replacements and have had wonderful therapy results after both. Again, with such care and attention to recovery and beyond. My husband is now going to be receiving care from South Sound - Lacey. Due to his physician's scheduling and re-scheduling of the surgery, Carrie and Dani have very kindly and creatively rearranged appts twice in order to get my husband in. They definitely went well above and beyond in taking care of our needs. Such a great team!

Review is for S. Sound Industrial & Hand Therapy - Olympia (Same company with different name)…read more First visit was very good with Zach drilling down to all my issues that brought me to PT. Initial exam was very through and complete with an action plan to get better. Given printed instruction of the home exercises and you have a website portal develop specifically for you with your exercises and means to chat / email with your assigned therapists. Will revisit the rating as PT continues.

I received Excellent care for my post op knee! A…read morecomfortable environment and a staff that works very well together in a professional environment. I highly recommended this Business. They also have up to date equipment and well laid out exercise areas.

Went in for a knee injury the physical therapy part went well but when I started receiving bills I…read moreinformed them that they were supposed to be sending them to my tribe insurance the Lady I talked to named Sherry was rude and started saying we were never told them that and I said my wife was with me when we told you then she said look I don't even know who to talk to so I told I had my insurance examiner phone number and she rudely said I need a claim number too ! and I said I have a claim number and she said look I'm not a detective that's when I had enough of her rudeness and hung up the phone . Their customer service is lacking and Sherry should be shown the door they can find someone better that

I highly recommend Katie Williams as an outstanding physical therapist. I followed all of her…read morerecommendations and was able to get the comfort and function of my shoulder back. I came to her with a lot of pain and loss of shoulder function. Each time I saw her she zeroed in on my specific concerns and adeptly treated me. She customized her treatments to resolve all issues successfully. I am an occupational therapist and as far as I'm concerned she is outstanding in her field. Thank you Katie and I also need to thank Michael, her assistant for his superb service with his oversight of my execution of the prescribed treatment plan. What a team!!

Everyone is friendly, kind and sincerely cares about my well-being and physical health. I worked…read morewith Katie pre and post hip replacement and she is absolutely stellar. Highly recommend!

If you are looking for outstanding physical therapy care in the Lacey/Olympia area, I would…read morestrongly recommend Inspire Physical & Hand Therapy. Clinical Director, Physical Therapist, and Owner Kristina Pittman is exceptionally knowledgeable and professional in both her initial evaluations and her ability to design detailed, comprehensive rehabilitation programs tailored specifically to each client's needs. Rather than using a "one-size-fits-all" approach, she carefully develops individualized treatment and exercise plans based on the specific injury or condition being treated, while also taking into account the client's age, fitness level, mobility, and overall rehabilitation goals. I can personally attest to the quality of care provided at Inspire Physical & Hand Therapy, as I have received treatment there over the past several years, including during 2026, for multiple areas of the body ranging from my neck to my knees. Throughout that time, I have consistently been impressed by the professionalism, expertise, and individualized attention provided by the staff. Each rehabilitation program was carefully tailored to address my specific physical therapy needs and adjusted appropriately as progress was made. Equally impressive is the supportive and welcoming environment created by the entire staff. From head scheduler Cassie, who helps keep appointments and scheduling running smoothly, to physical therapy technicians Darion and Allie, the team consistently demonstrates professionalism, encouragement, and genuine care for the clients. Darion and Allie do an outstanding job assisting patients as they work through the exercise programs designed by Kristina Pittman, helping ensure exercises are performed correctly, safely, and effectively. What truly stands out about Inspire Physical & Hand Therapy is the combination of clinical expertise, individualized attention, and a positive atmosphere that motivates clients throughout the rehabilitation process. The staff genuinely appears invested in helping people improve their mobility, strength, recovery, and overall quality of life. If you live anywhere near this facility and need physical therapy or rehabilitation services, I would highly recommend considering Inspire Physical & Hand Therapy for your care.

After four interactions, I can verify that Cassie (not sure of spelling) in the front office has…read moreexceptionally poor customer service. During this last phone call where I tried to reschedule my dad's appointment, she informed me that she would have to remove him from the schedule for multiple reschedulings. I informed her I could not do anything about the upcoming appointment, so he would have to miss it, and she said "OK!" and hung up on me. While it has been tough for me to get my dad to his appointments as scheduled, due to work or illness, I always call ahead and give as much notice as I can. I'll now have to look for another PT clinic, preferably one with better customer service. No issues with the actual physical therapists, or anyone else for that matter... just this one lady.

I can't speak for the therapist as I never got to see her because they messed up my appointment. I…read moreguess it is perfectly fine for people taking time out of their day to drive halfway across town and then have to hear that they forgot to put my name in the calendar. One of the receptionists was apologetic about it and tried to get me in but the other one, Sherry, gave a snippy "so we make a mistakes, so....". How about her losing sick hours to take time of her work for nothing. The inconsideration of some people is just astounding. But having something about "god" tattooed on her arm. Yes, very "Christian" behavior indeed! I requested a sheet of exercises to do at home instead. Not going back there.

Super nice people! It was my first time encountering physical therapy so I went in with an open…read moremind. Steve really gets in there and whips you into shape! Highly recommend him. The only concern I ever had was when the young guy working there set me up incorrectly on one of my exercises, but I had no idea it was incorrect, until I felt like one of the therapist was shaking a finger at me for taking the lazy route. Um, I was just doing what they guy told me to do! Otherwise, they will bend over backwards to help ya out! Welcoming atmosphere. I don't have anything to compare it too, but I have no problem recommending them.

Shanna thoroughly explained the treatment and was attentive to my concerns. I will be scheduling…read more more treatments in the near future when my schedule allows.

My technicIan was wonderful, she was very personable and knowledgeable. She was able to get me…read morestarted on a program that is exactly what I was looking for.

I started coming to this clinic in 2008 based on an employee referral. I've seen many chiropractors…read morein my life for varuous reasons and 10 years later I am still with Dr Soran. I appreciate his modern approach and genuine care I receive each time I am there. When I was in an auto accident and required massage in addition to adjustments. I was apprehensive and insecure but needed to recover so I began to see Patty. I received kind, comfortable and effective care. She has a true healers hands and is a very pleasant individual. I will continue to be a loyal client as they have earned it 10 fold. A+

My boyfriend bought me a massage gift certificate for Christmas and I finally used it today. Mimi…read morewas my massage therapist and she worked on tensed muscles I didn't know were tense. I had a relaxing experience and feel a lot more loose and limber. The staff are very friendly and I'll be back for future massages and as a new patient. They do manual manipulation which I prefer. Looking forward to a long relationship with you! Thank you!!