The stylist got the colour that I wanted for the highlight but did not get the kind of highlights I wanted even after showing several pictures. I wanted chunks of hair highlighted and I got strands of highlighted hair intermingled with my natural colour. With the very light colour I wanted, it looked like I started greying. read more

I've definitely found my new salon & stylist after years of searching. The 5 star rating is so well-deserved. I showed my stylist, Jay, photos of the haircut I was looking to get, and she matched it perfectly. Definitely the best haircut I've gotten in a long time, if ever. I went back to get my hair colored for the first time due to the great experience with Jay. I've been wanting to do it for forever but was too nervous with other salons/stylists. Jay really took the time to go through different options & find what would work best for me. I absolutely love my hair. At other salons, I've felt rushed & didn't really feel like the stylists truly cared. Jay really took the time to make sure my hair looked amazing. So happy I found Epic Salon! read more

Best haircut I've ever gotten. My stylist walked me through everything she was doing, as well as giving me some good tips (I have untamable curly hair). The hospitality was stellar and a reasonable price for a quality haircut. read more

Epic Salon in South Windsor is absolutely fantastic! They provide various services from skincare and waxing, to hair and makeup.. all from extremely competent estheticians, hair, and makeup stylists. Although the entire staff is very professional and accommodating, my personal favorite is esthetician, Kelly. She gives an enlightening and gratifying facial, along with full body waxing services, as well! Not only does she do wonderful work, she is a sweetheart with a calming presence at the salon. Not to mention, the front desk staff is extremely inviting and generous! If you need any type of beautifying services at all, make an appointment at Epic! You WONT regret it! read more

Hours after leaving my review the owner of the salon contacted me and offered to have one of the main stylists take care of my hair. I expressed to him my concerns about having my hair undergo a new procedure in such a short period of time, which he totally understood; so he offered to set up an appointment for the near future. I'm giving them five stars because I really appreciate the fact that they took the time to reach out to me, and address my concerns in a timely, and professional manner. read more

Jessica was amazing. Gave me exactly the color and style o was looking for. I searched long and hard for a salon, and so glad I found epic.

I was looking for a new salon and since this is in town, decided to give it a try and boy am I glad I did. Upon arrival I was greeted immediately with smiling faces - great first impression right off the bat. There's nothing worse than walking into a salon and being ignored or greeted by annoyed receptionists. So this was a huge plus already. I met my stylist, Molly, and told her I was at her mercy to do something great with my hair. But what she did wasn't great at all....it was absolutely INCREDIBLE. She took the time to work on my already colored hair to make it into a gorgeous Fall themed creation that I have not stopped getting compliments on. I also had a previous terrible cut from another salon and wouldn't you know it, Molly was able to fix it for me! The salon itself is beautiful inside, decorated very well and appealing to the eye. Awesome artwork on the walls and incredibly clean. You are offered a variety of drinks while you get pampered and even an iPad to use! They use organic products on your hair and everything smells wonderful. If you are looking for a new salon, or just want to go in for a wild transformation, head over to Epic Salon in South Windsor and book yourself an appointment with Molly immediately! You won't be disappointed. I know I certainly wasn't. read more

Love this salon. The girls here are so knowledgeable. They use high quality products and have a great selection to purchase from. I have been trying to go silver for about 6 months now. I finally found this place as my hair was totally destroyed from bleaching. Not only am I finally silver, but they have introduced me to a fabulous product that has saved my hair! I would recommend to everyone! Also, the owner happened to be there as I was checking out and gave a 10% military discount! read more

AMAZING!!!! I will never go to anyone else for my hair!!! Nikki is a sweetheart and she does a breath-taking job with my blonde highlights. I get compliments -everywhere- I go!!! The salon is absolutely GORGEOUS and Nikki is by far the best stylist I've ever had do my hair. I've been going to Nikki for 5 years now and followed her from Glastonbury (OGGI) when she decided to open up a salon of her own. The salon is super modern, you have ipads to read magazines portable hair dryers, email apt. reminders, wine (for evening apts), new product lines(even some organic) etc. Such a relaxing experience- almost feels like a spa! This is a MUST check out salon, do yourself a favor! read more

I followed Nikki and love going to her even more! Nikki always does up to date and fun styles with my hair! Great salon with top notch extras! There's a warm blanket draped on you while you are getting your hair washed plus mini IPads to check your messages or browse through multiple magazines on them, and online scheduling along with appointment reminders!! It's an overall great experience and enjoyable to go to Epic!! read more

If you are looking for a super sleek salon with amazing talent you can definitely find it here. I have challenging hair to cut and style but Nikki is a genius. My color, cut and keratin treatment is always spot on. The owners, staff and stylists are courteous, knowledgeable and extremely friendly. Its exciting to have such a nice salon so close to home. Check it out!!! read more

I went for a couple reasons to epic A. My girl friend moved to this salon B. I have not found someone or some place that has been able to give advice, know what they are talking about, know what they are doing, and most importantly make me leave loving it. Epic sure did that and my stylist long time friend Jillian was nothing short then amazing to me. I brought in 9 pictures and she and all the rest of the girls gave me the best advice possible. They did test strips! How many salons do u know that do test strips! I absolutely love my color and I am nothing more but so happy with my cut. The decor was amazing also this is for sure my new salon!!!!!! read more

I've gone to Epic twice now. I previously was driving to Glastonbury and could never seem to get an appointment with my stylist unless I booked 3 months out. So when I saw the hours of the new place that sold me! Shana was my stylist and listened to what I like and don't like and gave me some of her options too. Obviously she knows best and I'm glad I took her advice. It was super clean and relaxing in there...they even gave me a glass of wine which made it even more relaxing!! Shana did such an awesome job when I needed my hair retouched I knew who I would call!! And i will be calling again this week to get on before the holidays!!!!! I would highly recommend. read more

3/30/16 update had to give epic 5 stars. No where will you find better customer service. The owner Richard, emailed me right away and asked for another chance to make me happy. Went in to see Nikki today and I'm not disappointed!! She gave me a great wash and massage, a beautiful blow dry and topped it off with great curls! Just how I wanted. To top it off I got to speak with Keri and clearly we had a miscommunication my last visit. I will definitely go back and have my hair done again soon with Keri or Nikki. Thank you so much for restoring my faith in customer service!! Ps- products are also reasonably priced and work amazing on my hair. All organic, not too heavy, not sticky at all and smell great! read more

EPIC Salon - Keri gave me such a great cut! Epic does not disappoint!!!! Totally loving this! Thanks Epic!! And thanks Keri! - Hair Salons Near Me - South Windsor, Connecticut

I had to fix up my highlights from a different salon and Shana knew exactly what to do to help my hair! She was awesome. She gave me accurate pricing for what she would be doing and worked with me to get the price down for a similar look I was going for. The Loma brand products used for my hair left it super smooth and tangle free, and she let me take home a sample of the Loma oil. I really appreciated her patience and willingness to work with my indecisiveness. I'm definitely going to be a regular now! read more

My daughter wanted to get partial highlights and we looked for a good salon close. This came up in Yelp with good reviews so we tried it out. At first we were skeptical if they can match the particular color my daughter wanted but they were amazingly spot on. Management made us feel comfortable and they also have great products available. Pricing is also reasonable. We highly recommend this salon. read more

First time here today. Nikki was my stylist. I have hair halfway down my back and I wanted a change. She was awesome did exactly what I wanted and made sure I was comfortable on taking off the length that I was taking off. Best haircut I have ever got. Nikki will definitely be my new hairstylist. Also The atmosphere from the time I walked in the staff was very welcoming. Also it was suppose to show 5 stars review but only let me do 4 read more

10's all around!! I went in today for a haircut after having my hair done by my old salon in Philly and I have to say that EPIC holds up to it's name! Jillian was incredibly nice and made me feel almost like I was back with my old hairstylist. The way she cut my hair was really nice and while I normally don't go as short as I did in the front, she still made my natural waves come out and I don't think that I would have had the same amazing end result had I gone to other salons in the area. The atmosphere and decor are very modern and cool, and I also love that they use J Beverly Hills and Kevin Murphy products (my old salon used to use Kevin Murphy too), so that was the icing on the cake. Overall I would definitely, wholeheartedly recommend EPIC Salon if you're looking for a good cut or style by friendly professionals that make you feel as epic as their establishment! read more

I have fine, thinning hair and was desperately seeking a stylist that could update my look; one of my friends recommended Epic Salon - I am so happy she did! The salon is beautiful, modern and very clean. The staff is friendly, welcoming and very knowledgable about their products (which are organic.) Nikki was my stylist - she is amazing! At the start we spent time talking about cut and color (what I like and don't) - then she got to work. Her eye for color is spot on - my new color is perfect with my complexion, it does not wash me out. She was meticulous when she cut my hair and...I HAVE VOLUME! I left the salon very excited and was hopeful that my hair would look as good when I did it myself - and it did!! My husband and friends love the new me! If you are looking for an updated look, a little pick me up or simply some pampering - I absolutely recommend Epic salon! You will love the staff and the products too. A fabulous experience all around! read more

My third time coming here to have my hair done. I am pretty particular with how I want my hair, and I can honestly say that this salon is one of the only I've ever been to that nails it every single time. I have tried multiple other salons in the area since I moved here from Ohio and I leave unhappy every single time. But Epic Salon is IT. I would recommend this salon to literally anyone. I have had Vanessa do my hair twice, and Jess once, but I must say Vanessa is my girl. The salon is nice, well lit, the product they use is always clean, organized, and looks professional on the shelves. Good music, nice decor. I am not one to force small talk with my stylist, I just let her do her thing and it feels nice knowing that you don't have to have fake conversations the entire time. The prices are so reasonable for the quality of work and you can get an appointment relatively quick! 10/10 salon, if you're thinking about coming here, this is your sign! read more

I went to this salon having heard great reviews and being unable to make an appointment with my normal hair dresser elsewhere. I was very disappointed with my experience here for several reasons, but the biggest being that my hair didn't come out how I had asked or wanted at all and dropped $200 on this. I asked for a blonde balayage from one of the Master stylists there and ended up with a regular full foil highlight that didn't even go all the way to my roots! So ultimately instead of having a balayage finish that looks like the blonde is melting down my hair, I left the salon with a harsh line that made my hair look like my highlights already grew out half an inch. Not to mention that the highlights made me look like 1/2 Kelly Clarkson from the 2000s and 1/2 Khloe Kardashian. The salon is clean and chic but I also would've liked to see and experience a little more personality from the staff. They were nice, yes, but not a staff I would reschedule my day around to go back to. I will not be going back here. read more

I am in love with my hair again, all thanks to Shanna. I got base color ombre highlights and a cut that made it all perfect. She also got those irritating whites gone, you know the ones that never disappear. I already scheduled my next appointment. Thanks girls you are Awesome! read more

Epic Salon was recommended to me by a friend, and seeing as though it's close to home and new, I thought I'd give it a try. The salon was a pleasant surprise. Great atmosphere, awesome decor and my stylist Molly was amazing and very personable. I'm looking forward to another trip there. Great new place, highly recommend it! read more

I feel that your hair sets the tone of your day. When my hair looks good, then I feel I'm at my best. I'm not gonna tell ya about my LAST stylist, what I'm gonna tell ya is Keri is my NEW stylist. She's amazing, and most of all a good listener. I explained my vision of what I want now and what I want to achieve when my hair grows a bit longer. Next will be highlights and I'll be writing another review, because I know I'll love it. Choosing a stylist takes research and I did mine. The place looks fabulous, so modern and up to date look. I love the hot pink chairs, wicked chic. I hope you choose Epic Salon. read more

Most everything was great. I chose this salon for their 4 star rating on yelp. I was able to get an appointment easily. My stylist, Jenna did a nice job hiding my gray roots and adding highlights. I was just surprised it cost me $170.00 plus a $20.00 tip. My apt lasted under 2hrs. I live in NY and this just seemed excessive. read more

I live in South Windsor, grew up in Windsorville, & quite familiar with the area. I honestly had never noticed a salon in the location where Epic now resides until they took. The logo and building design caught my eye as I was leaving the Stop & Shop plaza. My former stylist was booked on the weekends leading up to Valentine's Day and I immediately thought of Epic. They contacted me right away and scheduled me with Nikki (owner) in during their soft opening. My first appointment was nothing less than wonderful. I went in for a color, blow-out, trim/style, and decided to add some highlights following an extremely professional consultation. In addition, I immediately felt at ease as Nikki has experience with ethnic hair (I am biracial), which has been somewhat of a challenge for me in the past when working stylists. The overall experience was equal to, if not surpassing, high-end salons I had been to in the past. Surprisingly - in a great way - the overall cost of my appointment was significantly less than that of the aforementioned high-end salons. I booked my second appointment for a color touch up, which was yesterday. I received the same excellent service and followed Nikki's advice to lighten a little more, but not too much as the risk for damaging my hair would be too great. the results were fabulous! I booked a third appointment with Nikki for a Keratin treatment and look forward to going back. I need to mention their products - the entire staff is quite knowledgable about the clean, cruelty free products they use, and have never been aggressive about pushing me to purchase. read more

Got a terribly-looking cut from Christina. Very disappointed. She did not seem to care much, and just rushed to get the job done. I paid three times more but the experience was really not much different from what you got from Supercuts. read more

My first experience at EPIC Salon was epic indeed! I am absolutely in love with this salon. It's quaint, cozy, relaxing, clean, and it smells good! ( I even told the gentleman behind the front desk how good it smelled) I had Jessica as my stylist and she is AMAZING! I hadn't been taking care of my hair for a really long time and it definitely needed some work. I went in with a few ideas and she took everything I wanted to the next level. She knew exactly what my hair needed. We spent some time before going to the washing station (which by the way, is the most comfortable hair washing station I have ever experienced, you can put your feet up!) going over my wants, needs and goals for my hair. I have fine and thin hair and she gave me the perfect cut that will be simple to style and recreate. She is truly an expert! I LOVE my hair and I haven't said that in a really long time (mainly because I've been neglecting it but I also wasn't thrilled with my last stylist at a different salon). She walked me through everything she was doing, told me which products she was using, and why she was using them. She spent a lot of time perfecting everything and I could not be happier. Jessica and the entire EPIC Salon team are fantastic. They are all very warm and welcoming and they make you feel right at home. I left with some fantastic products as well that Jessica recommended were good for my hair type. I am so excited that I have found this salon, and I will can't wait to go back. Thank you, EPIC Salon! read more

I was the "cut your hair once a year" type, so I didn't have a salon I went to consistently. Now I do! Jessica gave me such a great experience, cut, and style! The entire staff is SUPER friendly, talented, and professional. read more

Vanessa deserves a medal for what she accomplished with my hair -- both due to the time it took and the results achieved. I had spent the past 3 years box dying my naturally dark brown hair pure black, and was ready to grow it out. I was struggling to do this smoothly, and decided to try to balayage it out myself. Long story short, being a very DIY type person, I ended up with orange hair, tried glazing, still orange, and just box-dyed it dark brown again. At this point I ran with my tail between my legs to Epic Salon and Vanessa was nothing but honest and straightforward about not being certain what would come of my results given what I'd done previously. I expected as much. I have a lot of thick, long hair, so we waited a few weeks to find a time slot which would give an appropriate amount of time. Even still, it was an endeavor, and it took more than 5 hr to bleach/glaze/cut. But Vanessa was very meticulous about her balayage, and took very subtle pieces to bleach out the bands in my hair. I have been getting stopped left and right ever since with people telling me how beautiful my hair is. I've never had so many compliments before. It looks great curled, straight, or up in a messy bun, which is exactly what I needed. Can't rave enough! read more

Nikki is hands down, AMAZING!! She listens to what you are looking for and I have never had more compliments on my hair!

I am re-posting this review because i can see it if i am logged in but anyone else can not see it. I am not sure if the business removed it or if Yelp hid it. I just had my hair done at EPIC salon in South Windsor. I had a consult last week, where I waited an hour to speak to someone (even though I had an appointment). I spoke with a stylist that from multiple photos told me that blonde highlights would not be an issue. I then scheduled an appointment for today at 5, and they called and said I had to move it back to 12pm. I did this and also took the day off to get this done. I got to the appointment today and showed them the photo again- they said it would not be a problem and it would be pretty. For a full highlight and cut, we began with the foil highlights. The process was going fine until my stylist started taking out the foils. I knew something was wrong when my stylist brought over another stylist and they had a 15 minute conversation at the coloring station and they both kept looking at me. When my stylist came back she said I would have a toner put on. I laid at the hair washing station for 45 minutes while my foils were randomly removed and then a toner was applied and I sat there. I kept asking her if the color was ok or what was wrong. She said it was fine. Even with sopping wet hair I knew something went wrong. I said- I thought this would be blonde like the picture. She said "I promise it will be more blonde when it's dry" She then cut in bangs way to short and thinned out my hair without my consent. Huge chunks of hair were flying off. I just kept telling her that this was not what I expected and I even asked her to stop cutting and thinning out. I called and they said I could come back in for a consult again with another stylist... but I don't have any more hair to cut off really. What can they do for me that isn't already ruined?!?!? Horrible horrible experience. Especially with a pre-consult and repeated assurances that it would be fine and it would look like the image. Please save yourself and don't go here. It will take me years to grow this out. I am adding to my review because Yelp won't let me respond to the message below- The critical piece of the review and what the comment below does not mention was that the stylist told me it would take more than one sitting AFTER the cut and color was done. BEFORE I got this disaster I was told that it would be done in one sitting. And the stylist looked and my prestyle and said that my bangs because the hair already swept to the side would go that way. If I was told that my hair would be short and orange I would not have done this. Also the big change I was looking for was not SHORT AND ORANGE but the blonde color which I was clear about. The communication was horrible as is the cut. One should leave a professional salon feeling good about themselves and how they look, not wondering how they are going to cover for the botched color and cut for the next set of weeks until someone can safely without damage correct it. I don't get my hair colored often and had not done so since Last December, so my hair was not so full of chemicals that this should have happened. I repeatedly communicated before and through this process and was assured that I would have a hairstyle like the image that was presented. The most painful part of this was (beyond the experience) the false promise, and then the cover-up that is following it. read more

This may seriously be the best haircut I've ever gotten. Samantha was my stylist and she was fantastic. The head stylist Nikki was very warm and made me feel welcome. Not to mention that the salon itself was by far one of the nicest salons I've ever been in. Overall...pretty EPIC experience - THANK YOU! read more

My son was getting married in South Windsor. I live in northern Massachusetts and wanted to find a stylist in the South Windsor area to style my hair on the morning of the wedding. I found Epic Salon via the yelp reviews and contacted them via email and explained my situation. We corresponded several times and they set up my appointment with Nikki. They were so accommodating and courteous through the entire process. When I got there the morning of the wedding, it was pouring rain. Nikki spent a lot of time with me, curling every strand of hair. She also made sure that the rain was not going to effect the staying power of the curls. I got so many compliments on my style from the wedding guests. If I lived in the area, Nikki and Epic Salon would be my new hairdresser. Thank you Nikki! read more

best decision i ever made! i needed an updated style at a chic salon and epic salon is it! jay was wonderful and clearly knows what she's doing regarding hair style and product. every person in the salon was friendly and not pushy in any way. the salon is easy to get to with plenty of parking and modern decor. great prices as well. i highly recommend this salon and i haven't changed my salon for years!!! this is my new favorite!!!!! read more

I have been going to Nikki since last year and she has always done an amazing job on my wavy hair both for style and color. I am truly happy with my hair after I started seeing her. Her new salon also turned out great with the decor and the ipads. I recommend to everyone without hesitation! read more

Nikki is the best stylist I ever went to!! After dealing with a hair salon that ruined my hair I went to Nikki and she fixed my hair! Love her! She's super sweet and always does an amazing job!! read more

I recently went to EPIC and had the most amazing experience. The staff is so kind and courteous, greeting me immediately upon arrival and offering me tea, water, or coffee. I had a wash, cut, and blow dry/style by Keri and so happy with the outcome!!! My hair feels so healthy and beautiful!!!!! The owner Rich even came over to introduce himself and ask how everything was going, this is truly a great salon and establishment that really cares about customer service and takes pride in their work. I would highly recommend EPIC to anyone looking for a new salon! read more

Been here twice, Not impressed. Too pricey and have had to had my haircut fixed at another place after coming here. I reside in Cromwell, so it took me a little while to get here, unprofessional service, very sorry to say I wont be coming back here anytime soon. read more