This is a horrible store. The ladies in there are nice and very friendly. But the store owner does…read morenot care about customer service. I bought an expensive vape box and batteries. The vape box does not charge. I brought the device back and explained. The nice lady got the store owner on the phone and explained the I was sold a defective device and his words were "that's just the way it is." That is completely acceptable!!

Their new location is great and all the staff is always so kind, helpful and knowledgeable!read more

I went in on June 22nd at 6:55pm to purchase caliburn a3s pods. I always buy them here about 2x a…read moremonth. The guy tried to tell me they only had half a box (2 pods) in stock. I know from a previous experience here that they actually have a large amount of these in stock up on the top shelf. I explained this to the guy and he said those are not it when I pointed them out. I could see he was becoming agitated which I found odd. He did pull one box that I pointed out down and sure enough I was right. He set the box of pods down I picked it up to be sure it was correct. He snatched it out of my hand so I asked him "did you not see I was trying to look at that when you snatched it out of my hand" he replied aggressively that he couldn't believe I would "reach across the counter" and he then raised his voice and asked me if I would do tgat at a bank over and over. He was breathing heavy and shaking. I then asked if I could just pay for my pods. He rang me up and I asked him if he was okay he said I'm fine I just can't believe you thought you could reach over the counter. I paid and apologized for upsetting him he then raised his voice again and tried to start an argument about it. I did not argue I left. I will argue here, I was not at a bank. I was purchasing an item at a store and I wanted to be sure the ohms were correct so I picked it up to read it. You snatching it from me constitutes assault. You sir are lucky I didn't go that route. By grace I will let this one slide. I think you were having problems today before I ever came in the store. I'll chalk your behavior and demeanor up as I caught you at a bad time. However you should not be allowed to treat customers that way ever, regardless of what your going through. You never know what someone else has been or is going through. I'll remember you and this encounter. I should also note the blonde woman sat present helping another customer and they both witnessed the entire encounter. Neither said a word. I emailed the owners at 2 different email addresses, I reached out to them on Facebook and have been ignored.

Dude was an ass-hole to me and my wife. Said he would not be getting anything off of the top shelf…read moreout of nowhere. He said he had hernia surgery. I get it you don't feel great. Not knowledgeable on any of the vape kits very rude customer experience all around.

Bought a vape there the other day, purchased it for $20, went to my car hit it and it was already…read moredead. I took it inside and asked for a new one since it's not hitting right or even a refund, couldn't do it because the manager wasn't there. I wouldn't recommend going somewhere that sells bad vapes and doesn't want to give you a new one or refund when they the ones who messed up.

The staff here is knowledgeable enough, but the prices are a little high. That being said, their…read morereward program is pretty sweet. I usually go for a huge selection, I've found some really good juice here. The only con that I can say is that it feels a little intimidating walking in, it feels more like a boy's club than a shop. There's usually a bunch of customers posted up around the bar, and there's been a few times I've been stared at when I first come in. That isn't the shop's fault though, I recommend this place if you're out this way.

There staff is always friendly and helpful. I have went I in and they have helped me with issues…read morewith tanks and mods. They have a great selection.

Went here the other day! Super nice shop and cigar lounge. The lounge seats about 11 people. Lights…read moreare nice and dim so you get a relaxing feeling! I definitely will be back!

Wael (I hope I'm spelling it right!) was the associate that helped me and he was incredibly kind…read moreand brought some light and laughter to my day which was greatly appreciated! Per my understanding, the business is under new management and as a very new resident to Indiana I was so excited to see such a massive selection of vapes, glass pieces, etc. I'm used to paying over $45 for 2 vapes but this business gave me 2 of the newest vapes for $35 together. My newest and favorite vape shop around already!

From the owner: Knowledgeable Staff, Excellent Customer Serviceread more

I love this vape shop! I always get the help I need and they explain how they fix the issue. The…read moreshop also keeps in stock whatever I need. When I want to purchase a new mod or tank they have a great selection.

Both associates were very helpful. My mod was leaking and they took time to help me setting it up…read more Will definitely come back here!