Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Never responded to voice mail or text messages requesting an inspection and estimate for plumbing…read morework.

Borzell & Norbury is the best! We had a water leak in the evening and Scott (owner) sent John…read moreright out to diagnose and control the leak. John returned first thing the next morning to repair the burst pipes quickly, skillfully and efficiently, explaining everything to our complete satisfaction. We then hired Borzell to complete other "challenging" plumbing projects that a master plumber couldn't figure out how to do. John knows how think outside the box and solve problems. Fair prices. Couldn't be happier!

We recently had Borzell and Norbury install a new toilet in our main bathroom. John arrived and did…read morethe job to perfection, performing a very difficult task, and discussing the details with me as he worked. John also sports a friendly and enjoyable personality. Fantastic work!!! This company has installed a gas line, unclogged a toilet, and now replaced our toilet with a high-quality product. Borzell and Norbury is the only company we will trust in the future for all our plumbing needs and will recommend them to our friends and family without hesitation.

Excellent service from Tim! We needed an overhaul of the plumbing infrastructure in our hall…read morebathroom. Tim got right on it and was done right at the time he promised. Clean workmanship, kept me updated throughout the job, and was very friendly. Fair price point for everything we asked Tim to complete. Would hire again and ask for Tim!

Yes, more expensive than others, but it was spot on, assessed the problem, knew what to do, found…read morean alternative solution for a change of course and solved without major disruption.

Had a leaking shower faucet and 5 to 6 plumbers that we contacted just read our message and no…read morereply at all. John and the team response even during Saturday, and come earlier than they mentioned on the call. With a reasonable price. Great in communication. Highly recommended.

Good work appreciate the quick service and visit from the pink truck! Happy to make future calls.read more

Brandon helped with a water heater flush. He was prompt and professional. Would work with him again!read more

A few weeks ago I called for a quote. I spoke with a professional over text and he guided me…read morethrough serval questions and helped me with everything I needed to know. I did not end up needing a plumber to come to my home and because they took care of my concerns over text. The person even offered for me to text them if I ran into any issues while handling my plumbing concern myself. Because of the kind and helpful service I will always call A1 first! They're the best I've ever worked with! 100/10!

I needed plumbing work at my condo; there were two significant issues and one minor one. I…read moreselected Burnside based on a comparison of various contractors' web sites and on on-line ratings. After a call to Burnside, we scheduled the work. Not only was the job done efficiently and successfully, but it was also done with pro-active communication, and respect of the property and of my time. Justice was the plumber. I was completely satisfied with all aspects of the job.

Burnside charges $100+ just to show up - no matter how small the job. Chris never disclosed this…read morefee prior to his visit to install the faucet that I bought for my sink. Chris did not give me a quote over the phone, but told me the cost would be "reasonable," and I trusted this because a friend referred him to me. Chris spent just over 30 minutes to install and charged me $225 for drive time/labor! Burnside is located 8 minutes from my home. I should have installed it myself. Checking with friends and online for avg. labor rate, tops was $125. Never using Burnside Plumbing again. Had to to put one star up to post.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

A pipe burst at my sisters home. After a few hours a tech came and fixed the problem. I am very…read moresatisfied.

Warren at Boss Plumbing & Heating offered an unparalleled customer service experience. I had an…read moreissue with the kitchen sink and he was able to diagnose, articulate the issue, and fix the problem in a kind/professional manner. He responded swiftly to texts and was at my home within the hour after the initial inquiry. Quality work and valuable advice for how to maintain the plumbing in the home. I'll be choosing Boss for all my Plumbing and Heating needs moving forward.

John responded promptly to my emergency request to replace a broken water filter and pvc pipe in…read moreorder to restore water to my home. He came out within an hour, completely the work quickly and cleanly and was kind, communicative and professional throughout. I won't hesitate to call him again!

JL Ricciutti just left, Excellent service. Most attentive to details. Bled the radiators and stayed…read morewith them to be sure they were heating. Solved a number of the confusing issues in this house with a plumbing and heating history half as old as the house itself.

I hired them to do an annual sewer line cleaning and evaluation. Communication was very fast and…read moreclear. We discussed in detail the situation and my concerns and they outlined exactly what the service plan and cost would be. We scheduled for only a few days later and they arrived on-time and ready to go. The work was completed quickly and I was given detailed information and advice for how to best ensure my system continues to function properly. I not only recommend them but will definitely be hiring them again.

If I could give more stars, I seriously would! A family member had an emergency. Tuan reached out…read moreto me then offered to reach out to my family member. He then booked an appointment. He came on time, explained the problem and fixed it at an affordable rate! Tuan had great communication, and was so pleasant! He even sent me an updated text to let me know my family members job was complete! How great is that?! Drains R Us/Tuan is now OUR preferred plumber! I cannot say enough about the professionalism and kindness that was given! Thanks again, Tuan :)