I recently woke up to no heat during weather that was well below freezing. I called John and he…read morefit me in within 24 hours, coming to my place quite early so we wouldn't have to freeze. He was timely, communicative, fair priced and honest. These qualities can be hard to find for home owners these days in need of serious repairs. I rarely write reviews but this service was exceptional and deserves a shout out!

Adam Naroznowski is THE BEST. Returned my call immediately. Came out the same day and fixed the…read moreproblem. Also saved me from a $2800.00 repair service that a contractor insisted was my issue.

Excellent service from Tim! We needed an overhaul of the plumbing infrastructure in our hall…read morebathroom. Tim got right on it and was done right at the time he promised. Clean workmanship, kept me updated throughout the job, and was very friendly. Fair price point for everything we asked Tim to complete. Would hire again and ask for Tim!

Yes, more expensive than others, but it was spot on, assessed the problem, knew what to do, found…read morean alternative solution for a change of course and solved without major disruption.

I am so happy that I have found Platinum Plumbing and Heating! I have used them for emergency and…read morenon emergency issues and their service is prompt, professional and very fairly priced too! I also recommended them to a family member for an Air conditioning quote and they saved thousands! While I hope to not need them soon, I really appreciate the peace of mind that I know I can call Platinum and I will get great service! Thank you Platinum!

The young installers (Ethan and Nick) were very courteous and professional. They removed an old…read morepiece of plastic piping that the previous installer left in to save him some time and replaced it with new copper piping. They did a nice, neat and clean job. See photo In addition, the Manager, Kevin is quick to answer any questions you may have and strives to make sure the customer is happy and satisfied.

Good Plumbing was responsive to our situation and came out quickly to repair the broken cast-iron…read morepipe beneath our slab. The men who came fixed it were courteous and tried to be as inobtrusive as possible. The work was done quickly and to our satisfaction.

They installed a new HVAC system/Heat pump in January 2024. It has failed multiple times. Each…read moretime they try to bill me for service that should be covered under warranty. They never show up same day and they always have to make multiple trips. DO NOT USE GOOD. They aren't

Hertler was amazing to work with. I knew my 23 year old heater was on its last legs when it broke…read moreon a frigid winter weekend. I remembered the plumber I used in the past also did HVAC so I called and Landis came out within 2 hours on a Sunday. Before he came out he gave me things to try over the phone to try to get it working and avoid an emergency service charge which I appreciated! He did have to come out anyway and he was able to fix it but I asked for a price to replace the heater and AC. I had them do the work and I'm so happy I found them. They always answer the phone and let you know when they are coming. Will absolutely use again!

These guys are great! Josh was just here and installed the toilet of my dreams! Polite, hard…read moreworking; dealing with Hertler has been a total pleasure. I'd give them 10 stars if I could. ​​

Project number 215302515 on invoice…read more Robert came to check on the AC units. Told me about the maintenance plan. I didn't know about it but after he told me I thought it was a great idea to have it so I said yes Very professional service. He explained to me what was wrong with my AC units and tried to break it down in layman's term because it's very technical stuff I'm not sure if people can specifically ask for Robert to do the services but I highly recommend him

Ended up needing a new heat pump after it working so hard during the past smowstorm. These guys…read morewere amazing, from diagnosing, to ordering a new heat pump and beginning installation - 1 hour. Few hours later - new heat pump installed (and it was raining most of the time for Nam working outside). Professional, knowledgeable, courteous and a reasonable price. Glad I called!

Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

I had two recent dealings with Penn Wynne Plumbing that both went quite well. Each occasion…read moreinvolved multiple leaks. I ended up having to fix a vertical stack, needing to replace a total of four cast iron pipes with PVC, and to unclog a dishwasher. I was quite fortunate to have Evan (the boss) and his assistant, Dylan, handle both jobs. They arrived on time for both estimates and for both repair jobs. The work was completed efficiently and at a great value. Evan and Dylan were professional and cordial.

I had a blocked sewer line about a month ago and called Penn Wynne plumbing and heating because…read morethey were highly recommended. Fast forward about four weeks and I noticed that the sewer line was backing up again. I left a message and Evan returned my call immediately. He came to my home the same day and solved the problem without any additional charge This company is prompt, friendly and very competent. I would highly recommend them to family and friends.