I was in need of a gym and having a pool was one of the requirements so that limited the options in the area for me that wasn't a 20 minute+ drive way so I decided to check out Equinox first and ended up really liking the vibe. The classes feel like studio classes (like barre or spin, etc.) that you'd be paying almost $200/month for without any amenities or regular gym equipment. I've been to other gyms in the past that had a lot of hm, lets just call it people watching and social hour. [[HIGHLIGHT]]Folks here are definitely here to workout, do their own thing and friendly. Definitely a no judgement zone.[[ENDHIGHLIGHT]] I also had some hesitations based on other reviews about not being able to freeze or cancel membership within the first year especially if you have an injury and what not but decided to go for it anyway despite that, more on that later. Some other other gyms didn't seem to be any better based on those reviews so it probably would've been similar issues elsewhere anyway. When you initial sign up, they give you some comp sessions with a trainer (to obviously sell you personal training) but it's something I wanted to try anyway. I thought, why not, let's give it a go for a few months since I thought it would be good to get an extra boost and back into a routine. Well, a few months had passed and then I had some travel plans so I was away from the gym but then came back from my travels with a severe knee injury where I could barely walk. It sucked but I showed up anyway. Not because I couldn't cancel my membership due to the contract terms but because I needed movement for rehab. I was initially hesitant about returning to training because I felt like I wouldn't be training at 100%. And let's be real, the training sessions aren't cheap. After some discussion with physical therapist for a rehab plan, I decided to return to training with Summer and it was honestly one of the best decisions I've made. Summer programed exercises for me to supplement my PT. She has been really awesome to work with, because my program needed a lot of re-working along the way to adapt to my rehab progress. [[HIGHLIGHT]]She's also open to feedback and really great with listening to my input on things that I want to work on.[[ENDHIGHLIGHT]] While I am still ways away from being 100% recovered from my knee injury, I already feel like it's night and day compared to just a few months ago. So why only 4 stars? Well, only taking one off is quite generous despite some issues with their app, specifically for training and the so-so amenities in the locker room. [[HIGHLIGHT]]The app isn't the best and there were some miscommunications with it that led to a lot of frustration but the training manager Matt was really nice and made it right.[[ENDHIGHLIGHT]] The other reason for taking off the star was the amenities which they finally changed to something that smells way better. The previous products didn't smell good and it seemed like the shampoo, body wash, and face cleanser seemed like it was all the same soap in the shower. Didn't feel like there is anything different between the stuff in the bottles. It wouldn't even upset me that there was just one multipurpose wash but the same soap in the different bottles is just confusing for me. Like what's the point? Anyway, good riddance with the old stuff. I haven't tried the new stuff yet aside from the lotion that smells heavenly. I haven't been to the other locations to compare but this one is sufficient for my needs. read more

Actually life changing. I've waited to review this gym, and I can confidently say that after a year of being a member - it is worth every penny!! With Equinox you truly get what you pay for - cleanliness, supportive and attentive staff, great atmosphere, quality equipment and machines, and incredible amenities. As someone who had a membership at both Planet Fitness and 24 Hour Fitness, there is nothing like Equinox. Regardless of the time of day, or day of the week - their version of "busy" or "peak times" is nothing in comparison to other gyms. I've always been able to find a spot to workout (squat rack, free weights, etc) and have hardly ever had to wait for a machine. In the few times I have had to wait, it was super short or Ive been able to work into a set with another person. It's also incredibly clean with wonderful amenities. My ideal Saturday consists of getting to Equinox - completing a workout, steam room session (15-20 mins), shower and massage. Also, I definitely want to shoutout the trainer I worked with, Jordan! I saw results in 3 months of working with him than I have in over a year of training with someone else. There is also a full spa!! Shoutout to Hailey and Amelia!! I've had them both as massage therapists - and they were both AMAZING!!! Overall, is it pricey? Yes, but all of the benefits are more than worth it!!! So happy to have found this incredible gym!!!! read more

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I've been an Equinox member for over five years in Southern California and visit the San Ramon area once or twice a year. This was, by far, the worst experience I've ever had at any Equinox location. [[HIGHLIGHT]]After what I believed was a successful check-in, a staff member interrupted my workout by tapping me on the shoulder and asking me to stop by the front desk after I finished. About five minutes later, I was interrupted again--this time by two employees, including the manager, Lawrence Sanderson, who approached me in the middle of my workout and asked for my name.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The issue wasn't whether there was a problem with my access. If I needed a day pass or didn't have access to this club under my membership, that could have been explained professionally and respectfully. Instead, I was treated as though I wasn't even an Equinox member. The interaction felt unnecessarily confrontational, abrupt, and unwelcoming.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Had the situation been handled courteously, I would have happily paid for a day pass or resolved whatever issue existed. Instead, the manager's rude and abrasive approach left such a poor impression that I decided to leave.[[ENDHIGHLIGHT]] To make matters worse, the club was extremely crowded, with long waits for equipment and very few machines available. Between the overcrowding and the way I was treated, the experience was far below what I've come to expect from Equinox. [[HIGHLIGHT]]After five years as a loyal member, I'm genuinely disappointed. I've always associated Equinox with exceptional customer service and hospitality, but this location delivered the exact opposite.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I hope management takes this feedback seriously because no member should be made to feel unwelcome or embarrassed in the middle of a workout.[[ENDHIGHLIGHT]] read more

San Ramon has the best facility in the Bay Area. There are plenty of high-quality massage guns, a rooftop deck with lounge chairs and a pool. I can't swim, but it's nice to have. [[HIGHLIGHT]]Staff is friendly, trainers and class instructors are warm[[ENDHIGHLIGHT]] -- treadmills and rowing machines are a little outdated but that's fine. This gym is also only steps away from a bunch of quality restaurants, coffee shops, a farmers market on Saturday, a William Sonoma for cookware lovers, Target, and Whole Foods across the street. You can practically live here. Also, great environment for remote/hybrid work. (All 3 floors have dedicated work spaces) I would give this place 6 stars, but equinox in general needs to switch back to Kielhls, the new brand is awful and irritates my skin. Overall, this place is amazing for gym/work/lounge. read more

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[[HIGHLIGHT]]Really disappointing experience at the Equinox spa today.[[ENDHIGHLIGHT]] I drove 45 minutes to come here with my friend, who is a member. Her massage therapist was late and nobody could tell us if they were even coming in. I finished my massage and then sat waiting before finally being told my facial provider wasn't coming in today. No communication, very disorganized, and they still charged my card for the canceled facial service. [[HIGHLIGHT]]Definitely not the premium experience they advertise.[[ENDHIGHLIGHT]] read more

Was in the area and decided to tour the location. [[HIGHLIGHT]]Was shown around by Desiree. She was pleasant but seemed new.[[ENDHIGHLIGHT]] The location is interesting inside of this big mall like area. Parking can be annoying as there's many competing business around. The weight area is small and seems cramped for prime time. There was some small group training going on and navigating through them while being shown around was awkward, I could only imagine this place when it's after work. I was shown around the place at 2-3PM on a weekday. Aside from the small 7ish group training whatever it was going on there was no other active classes going on. Other reviews express concerns with classes being cancelled or the lack of them existing yet the site promotes their app with "lots of classes." So that would be concerning if you're a class attendee. I'm personally more into weight training and their equipment is outdated and the space is again.. very cramped. The saunas are nice, cool to have a heated rooftop pool but others have expressed issues with its heating. Locker rooms are nice. The main drawback is their membership. Desiree touted at them being the best location but the membership requirements of committing to a year are laughable. If you're the best, what would stop you from allowing members a month to month to make sure you're delivering on the promises and experience? This membership practice seems snaky to me. Get someone to sign up, they are forced into 3k~/year for an experience that doesn't justify its price tag. [[HIGHLIGHT]]I emailed her back letting her know and that I'd be happy to try them out on a month to month in case I just can't work though some of my concerns and it got forwarded to management and then crickets.[[ENDHIGHLIGHT]] Similar concerns here with membership, management and classes exist on this page. Sign up at your own risk - but I'd recommend steering clear of this one. Seems like more of a vanity membership than anything else. read more

Cleanliness issue.... staff use floor mop to clean locker, then use the same mop to clean the floor read more

Equinox San Ramon - Why this staff use floor mop to clean locker??? - Gyms Near Me - San Ramon, California

[[HIGHLIGHT]]If you're thinking about joining Equinox San Ramon, you really need to talk to Maryam. I can't recommend her highly enough.[[ENDHIGHLIGHT]] I've been a member at multiple Equinox locations (Woodland Hills, Encino, Beverly Hills, Westwood, Club SF, Pine Street, San Mateo) and even had an Orangetheory membership, and I can say with total confidence that Maryam is a gem. [[HIGHLIGHT]]She's the most caring, attentive rep I've ever had.[[ENDHIGHLIGHT]] Let me share a personal moment that shows just how much she stands out. [[HIGHLIGHT]]I once left my engagement and wedding rings in the gym shower. Initially, they couldn't be found, and I was panicking. I went straight to Maryam, and she immediately calmed me down, got me water, and assured me we'd figure it out. Another team member, Hailey, had seen my ring, and together they made sure it was found and returned to me. That personal care turned a very emotional moment into a positive one.[[ENDHIGHLIGHT]] Maryam also went out of her way to stack every discount when I re-signed after maternity leave (Amex Platinum perks, referral bonuses, holiday promos), and she resolved an old leave issue, never missing a single message from me. [[HIGHLIGHT]]She always checks in whenever I'm in the club, asks how I'm doing, and invites me to stop by her office just to say hello.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The entire staff is fantastic. Kyle, the general manager, is incredibly kind--he's a first-time dad, and when I signed up, he played with my son and had him giggling the whole time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone, including Hailey and Kyle, is wonderful. Maryam, in particular, has been extraordinary, and the whole team makes this club a special place.[[ENDHIGHLIGHT]] read more

I was interested in a gym membership for my wife and myself. So I called them to see if they have some kind of show-around type of an appointment etc. [[HIGHLIGHT]]A girl picked up. She gave out an overwhelmingly "why the F are you calling me" vibe. Deeply uninterested in any of my questions. Gave rapid, rude and curt one syllable responses and kept putting herself on mute between responses.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Look Equinox, I don't know what's going on there, but given the pretty high fees you charge, you can certainly train your reception staff to sound kind and interested in potential customers.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This is kinda bare minimum in a high end health and hospitality business.[[ENDHIGHLIGHT]] I called at 12:17pm on Jan 17 2026. Please locate the girl who was manning the number and do send her for customer service training. read more

Sales rep (Jered) told me the contract was 3 months. When I tried cancel after a month, he said I needed to wait for three billable months. After three billable months I tried to cancel and he was no longer employed there. [[HIGHLIGHT]]I called the support number and they told me (in a very condescending tone) that I had a 12 month contract.[[ENDHIGHLIGHT]] Shame on me for not reading the fine-print, but these guys are not ethical. The gym is also crowded and messy. Find a more reputable gym that respects your time and money. read more

- I have experienced now multiple times within the last 6 months the kids club being closed and i am informed uppn arroval with my two kids. I never write comments like this hut I am very frustrated and would like this escalated to corporate. **Date/Time of Incident:** April 19, 2026 at 10:15 AM - **Location:** Equinox San Ramon - **Reservation:** I had a paid Kids Club reservation. - **Issue at Check-In:** - I was informed by Assistant Manager (Xavier) that the Kids Club would be closing at 11:00 AM, just 45 minutes after I arrived. - [[HIGHLIGHT]]I did not receive any prior notification, despite having a reservation.[[ENDHIGHLIGHT]] - **Communication Concern:** - [[HIGHLIGHT]]I asked why I wasn't contacted in advance; Xavier explained it was due to a staff member being out sick.[[ENDHIGHLIGHT]] - I expressed that while I understand staffing issues, I expect proactive communication. - I rely on these reservations and spend time preparing my children and traveling, so last-minute notice at check-in is not acceptable. - **Customer Service Experience:** - [[HIGHLIGHT]]I felt my concerns were not being heard or acknowledged.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]Xavier repeated the same explanation without addressing the inconvenience caused.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]No apology was offered.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]No alternative solutions or accommodations were provided.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]When I expressed disappointment, I was told "that is your prerogative."[[ENDHIGHLIGHT]] - When I stated that i dont feel heard nor do i feel like that customer service is a priority based upon facts not perogative xavier repeated again that was my prerogative. When i stated are u derstanding what the meaning of prerogative was, [[HIGHLIGHT]]Xavier made a dismissive comment referencing he has a 4 education[[ENDHIGHLIGHT]] . At no point has Xavier in any of my interactions with him ever provided or contributed to an idea towards a solution that could work for both the gym and member. He simply repeats what happened robotically without empathy for the member's side of the situation. - **Escalation Attempt:** - [[HIGHLIGHT]]I asked to speak with a manager and was told by Xavier none were available.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]I was informed the manager would return the next day.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]I asked for a corporate contact number and was told by Xavier that was not available.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]No alternative way to file a complaint or follow up was offered.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]xavier also turned his name badge around so i couldnt see his name.[[ENDHIGHLIGHT]] - **Pattern of Ongoing Issues:** - This has happened to me at least three times within the last 6 months arriving for a Kids Club reservation only to find it closed due to staffing shortages. - Each time, Xavier has been involved. - [[HIGHLIGHT]]Each time, the response has focused on staffing limitations without acknowledging the member experience or offering solutions.[[ENDHIGHLIGHT]] - **Core Concern:** - [[HIGHLIGHT]]I understand staffing shortages are sometimes unavoidable. - What I do not accept is the lack of communication and accountability[[ENDHIGHLIGHT]]. - [[HIGHLIGHT]]I believe it is a reasonable expectation that members with reservations are notified in advance via phone, text or email if the Kids Club will be closed.[[ENDHIGHLIGHT]] - **Impact on My Experience:** - I am wasting time preparing my children and traveling to the facility unnecessarily. - This creates a significant inconvenience as a parent. - [[HIGHLIGHT]]The experience does not feel customer-service oriented nor family-friendly.[[ENDHIGHLIGHT]] - **Reputation Impact:** - Based on these repeated experiences, I would not recommend this location to other parents. - I have already begun recommending alternative gyms, such as Lifetime, to other families. - **Positive Note:** - [[HIGHLIGHT]]I have found all other staff members to be pleasant and professional.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]My concern is specifically with the leadership, communication, and customer service approach demonstrated by Xavier.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I think this gym is great! Out of all the locations (just moved back from New York) this is the best one I've been to.[[ENDHIGHLIGHT]] Super clean, new and spacious. Classes are great and plenty of variety. Showers are super prestige. Sure it's pricey and parking is at an outdoor shopping thing, those are the only downfalls of any. They just have to work on their ads haha. read more

[[HIGHLIGHT]]Kyle is fantastic! He provided me with all the information regarding joining, classes and the new sauna that is coming soon at this LOT location.[[ENDHIGHLIGHT]] Very professional and knowledgeable. Definitely will be signing up. read more

I love Equinox. I used to be a member in San Francisco. This San Ramon location is so much better. It is super clean, all the staff is friendly, and the rooftop pool is so warm and beautiful. I only workout here with my sister(s)-in-law because they make working out fun and we get to reconnect in a fun way. One of my sister-in-laws is a total gym-bunny and works out at Equinox almost daily. We love the workout classes and ampl equipmentfor all of your needs. We also really love the showers with the healthy body washes. read more

My review is for the spa ONLY! 4 stars because it's not a spa experience per say.... I go to a lot of spa's and it's just not as seamless because at the end of the day it's a gym.... But..... Jackson ( who just started this week ) gave me the best massage I've ever had. Equinox specializes in sports massages ( makes sense ) & maybe I'm late to the party but this is the type of massage I've been needing. So so so good. read more

Equinox San Ramon - Gyms Near Me - San Ramon, California

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First time to this location. I upgraded my monthly pass so I can go to different locations in the Bay Area when I'm visiting my different retail stores. Layout is kind of wonky, and hard to find locker rooms if you don't know where it's at. Overall pretty nice gym. It also has a lock with your locker so you don't have to bring your own. The San Mateo one is weird, because it requires paid AND for you to bring your OWN locks. read more

[[HIGHLIGHT]]Overall I really like the equinox at San Ramon.[[ENDHIGHLIGHT]] I was initially working out at 24hrs but it just got too messy over there that the wife and I decided to upgrade. The gym overall is very clean and most things are very well kept. Although they don't have all the machines you expect at a commercial gym, they have plenty and everything you need. I think the main issue with the him is that it closes a little too early and I with they extend it one more hour per day. [[HIGHLIGHT]]Otherwise I'm happy with this gym and will continue working out here.[[ENDHIGHLIGHT]] read more

Oh Equinox, how I like you so. It's the nicest gym in the area, and chicest, too. And, for it's charm and good looks, the priciest. Most gyms are a sweaty mess. Not here. People take care of themself, and generally, clean up after using the machines and equipment. This I like. This location has a small weight and nautilus area, and a few smallish rooms for yoga, cycling, pilates, etc. The pool on the 3rd floor is very nice and clean, but also small and no jacuzzi. The price was one thing, but closing at 6pm on Saturday and Sunday sucks. If I'm not working out before dinner, I might opt to swing by for a sauna or swim. Deal breaker! Rates (as of 6/2/23) ================= San Ramon: Initiation: $300 Monthly: $212 All Access: Initiation: $500 Monthly: $300 read more

Happy New Year 2023!!! First of all I'm so happy they opened Equinox here to continue my SF EQ (it's what my friends call it lol) experience. Most of all absolutely the team here is impeccable, kind, welcoming, fun, and chill. TLDR: This is my zen place, love it, especially that pool deck for sunrise and sunset colors. Eucalyptus towels and love yoga. The EQ team is awesome here Love the staff/team here from GMs, Memberships/sales, Front desk, Personal Trainers, to the mindful Yoga instructors bringing those good vibes. Shout out to the whole team. Everyone is super helpful and diligent Now, how about the gym itself? I looooove it, especially wandering to the pool deck rooftop catching that pretty sunrise if I wake up early enough for yoga and sunset when I'm settling down with yoga, lol, it works from AM to PM. The pool itself is heated so rain or shine you can feel comfortable swimming. The architects were smart since they also put the yoga and pilates classes upstairs which gives it that low key relaxed vibe. Ok let's head to the main floor where you'll find your typical gym with a weights room and as you walk back to the room you'll find your cardio (treadmills, ellipticals) machines, a gym class for kickboxing, weight cardio combo, dancing, barre class, and cycling. What differentiates this place is the great cleanliness and floor staff checking all the machines and equipment. Then let's head down to the juice store where you can get your green smoothies and the like. You can also do some work on the main floor or next to the juice area. I should also mention that they have these amazing cooling eucalyptus towels!!! Exactly what you need after an intense or even chill workout. It gets better, let's say you're super hungry after a workout, well all you have to do is step outside walk a minute or two and grab something to eat. I will also check out some other classes more like cycling just to get out of my comfort zone. Check it out! Love love!! Cheers read more

I've been a member for about a year now and it has been the best decision I've made and best money I've spent! I have convinced 5 of my friends since to also get a membership and we are loving it. The staff is great and the gym is always clean! I love not having to walk into a stinky sweaty workout room and see teenagers in their pj's lol I can list about 100 reasons why this Equinox is amazing but I'll just name a few 1. Adults only 2. ALWAYS clean 3. Good amenities (steam room, rooftop pool, spa) 4. Location!!!! 5. Workout classes!!!!!!!!!!!!!!! (Whitney's pilates rise class may very well change your life!?) 6. Staff! Everyone is SO NICE!!!! 7. Equipment all operable Literally the best place ever and got me to actually go to the gym! Hahaha I love you Equinox please make more locations in the Bay and Nor Cal cause if I have to move out of East Bay (which I may be soon) saying good bye to this perfect gym would be the biggest heartbreak If you're looking to get a membership, ask for Christian! He helped me and all my friends get set up and he's super responsive with any questions. read more

Updating my review. After being a member for so long, I realize how lucky I am to have this place! The gym is truly stunning. I took a power vinyasa class today that I cannot stop thinking about. [[HIGHLIGHT]]Shout out to Cecily!!! She is amazing.[[ENDHIGHLIGHT]] Also have missed having a pool and lounge chairs on the roof. [[HIGHLIGHT]]Christian was so quick to transfer over my membership from Equinox La Costa back to the San Ramon location.[[ENDHIGHLIGHT]] Super happy to be back :) read more

Today counts exactly one month of me visiting this amazing gym. First and foremost I would like to mention the wonderful staff and the general manager. I literally saw him making sure everything is clean in men's restroom, that was impressive and showed the level of professionalism. Also the sales guy Jared, he is helpful and will make sure you are understanding what you are paying for. Amenities is the reason why this place deserves the chance, multiple class choices, clean facility and not too crowded. Deserved 5 stars !!! read more

Very nice and clean area. Though the area /room is not so big but neat and clean. Ian is a great trainer! All the staff are very sincere. Overall, great experience!! read more

Well, nothings changed since I last reviewed this location. I do like the Equinox brand but this location is so badly ran. Another example is the patch up wall I've been staring at the past month that's not even been painted. I mean this is an hour job for anyone who cares what their gym looks...it's just management doesn't care. As I've left the gym for good on Friday for Lifetime fitness in WC, this patch area hasn't been taken care of. On top of the countless times the pool has been off, on, off, on and power frequently goes off...I mean come on, management!! Pay attention. read more

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AVOID THIS COMPANY AT ALL COSTS. I canceled my membership months ago, and they continue to charge my card-pure fraud. Equinox has been notified numerous times, and they still attempt to put through charges. [[HIGHLIGHT]]I have spent hours on the phone trying to rectify it.[[ENDHIGHLIGHT]] Filing a criminal complaint with the Contra Costa District Attorney's office today. read more

I simply love this place. It's quiet enough where you never have to wait for a machine. Staff is always friendly and available to help with whatever you need. Parking is never a problem, since it's in a mall Area. Rooftop lap pool, amazing locker rooms, great group fitness classes. The atmosphere is clean and sanitized. read more

Equinox San Ramon - Gyms Near Me - San Ramon, California

To be honest... at first, I wasn't a big fan of Equinox ONLY because we were bombarded with text messages and emails about signing up, after visiting the San Ramon facility to "check it out". Part of me felt like there was so much pressure to sign up "right away! Because the 'special price' would expire in a few days" (SMH) And then, once we were signed up..... "crickets". I sent a few emails with questions and never received a response back. Eh, oh well. No big deal. So fast forward to 6 months later and I FINALLY went to Equinox to take a Barre class (taught by Jennifer Chung).... and holy tucks and lifts, man! I'm hooked! I'll admit, I had low expectations at my first Barre class here. Reason being, I've taken Barre classes (and more) at other gyms and it's not the same as taking a Barre class from a specialized studio (ie: Purre Barre). I always walked out of the class disappointed. BUT NOT AT EQUINOX! I have now taken several Barre classes (Jennifer Chung & Sallie Kinser) and let me tell you... not one single class was the same. Each class kicked your b@tt and worked out your ENTIRE body. Both Jennifer and Sallie are incredibly positive and motivating. In addition to Barre, I've had the opportunity to try Ropes & Rowers and Vinyasa Yoga. If you want a CrossFit style of a workout, then sign up for Ropes & Rowers with Katie Kinser. You'll work out every muscle in your body... even ones you never knew you had, LOL. At the time of this review, Equinox requires all members (and staff) to wear a mask. Staff also checked our vaccination status. Equinox is a beautiful facility. It's immaculate. The staff is super friendly and helpful. Instructors are upbeat and positive. I can't wait for their Spa and juice bar to open back up, too. Note: finding a parking spot can be kind of a nightmare on Friday evenings and Saturdays mid-morning. So, if you plan on taking a workout class, please give yourself plenty of time :) All in all....I'm a fan. A big fan of Equinox and will return, over and over and over again. read more

EDIT: [[HIGHLIGHT]]I tried to cancel my membership and they asked me to submit proof of relocation or a doctors note.[[ENDHIGHLIGHT]] I cannot just cancel. Total invasion of privacy. [[HIGHLIGHT]]I specifically asked the rep who signed me up first day how easy it would be to cancel and they said "oh it's very easy".[[ENDHIGHLIGHT]] Do yourself a favor and avoid this scam. read more

Equinox San Ramon - Locker room is a mess sometimes - Gyms Near Me - San Ramon, California

Came to take a tour of Equinox. After giving the front desk my name, address, email and phone number, they insisted on taking a picture of my drivers license! For a guided tour?! They insisted and were very rude about it. I even offered to show them my drivers license, but since I've had issues with identity theft, I didn't want a picture of it in their system unnecessarily. That wasn't good enough. I turned around to leave and they finally relented. But, by then I was so mad, I wasn't interested in joining anymore. Their weight room/cardio room is pretty small (about 1/4 the size of 24 hour fitness). I went at 4:30 pm on a weekday and it was really busy. I was hoping for less crowds considering the hefty price tag of $212/mo per person. Pilates classes are an extra fee. Initiation fee is $300, but sometimes they wave that. read more

Equinox San Ramon - May 2023 rates - Gyms Near Me - San Ramon, California

I've been a member of equinox the past few years and have worked out at different locations- Hudson Yards, W92nd, Columbus Circle, among others in New York. This location in San Ramon is my favorite! The lobby is spacious, great machines, and there's a beautiful rooftop pool to lounge on. The best thing about this place though, has to be the staff. Everyone I've encountered is so sweet. Huge shoutout to Kyle (one of the managers) who goes above and beyond to make members feel welcome, Jared (membership advisor) who is always quick to respond to questions and help out whenever possible, and Ian who was my trainer. Even now when I come work out he always makes an effort to check in on me. Other trainers I've spoken to are always eager to help and say hi. Seriously the best Equinox team here and it makes the workout experience so enjoyable. Highly recommend this club to anyone in the area. read more

Equinox San Ramon - Rooftop pool - Gyms Near Me - San Ramon, California

This is still the best gym I have been a member at. Their classes are amazing, everyone takes their fitness seriously. After moving to a diff gym, life changes type, I still think about returning to this gym read more

The gym is nice. But not for the price or lack of hours. They close at 9pm and even earlier on weekends so not sure where they justify charging 200+ a month to customers. The juice bar is never open. The gym is also very small. read more

Update on the group classes/group trainers. Trainers are a vibe!! I haven't met a trainer I wasn't a fan of yet & I've done a variety of classes! I appreciate their enthusiasm, their playlists lol, & that they walk around to check forms. They also ask if there's any prior injuries & give you alternate forms based on your strength levels. Can't wait until the daycare opens so I can spend more time here read more

Equinox San Ramon - Gyms Near Me - San Ramon, California

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Equinox is a great gym with awesome classes and instructors. They offer many different types of classes from yoga/barre/Pilates to strength and cardio. There's a pool & indie/outdoor yoga studio & they both have great views. Equinox is clean, the equipment is nice, and all of the amenities are available in the locker rooms. Bonus, they have cold eucalyptus towels for after your workout and eucalyptus steam rooms. The staff is overall very friendly and accommodations, and the manager, Marco, is great. I think the negative reviews were probably from people who reviewed in the first few weeks after opening. It was a mad house and really challenging to get classes. They've ironed that out, and it's much more accessible now. The free weights and machines are pretty much always available, and there's a great stretching/rolling area. It would be nice if there were more restrooms. There is only one downstairs in the main gym (that I have seen) and the rest are wayyyy upstairs in the locker room. Also, a little nervous about parking when the holidays roll around, but I'll cross that bridge when I get to it. I'm totally happy there. I wasn't sure at first, but I'm digging it now. read more

Wanted to sign up and pay for four memberships today, the management and kids at the front desk wouldn't even let me enter the building and tour the facility. I was about to spend thousands of dollars.... Terrible customer service especially for San Ramon. I'm going to keep my bay club membership instead. read more

This review is solely for personal training - I can get into my elevated taste in bougie gyms in another review... I have been a member of Equniox pre-pandemic and beyond - but took a huge break and rejoined in December of 2022, actively started going in February. One of the perks of when you sign up -- you are offered a complimentary Personal Training session and the PT manager will intro you to a PT for an assessment. Unfortunately, the orignial trainer I was paired with went on personal leave, was looking forward to training with her... sorry Mark haha BUT I did end up doing an assessment with Mark Perry - and now have completed about 5 weeks of personal training. Working with Mark has been a great experience - also this has been the longest I have worked with a trainer (and homegirl has worked with A LOT of trainers). As someone who is very involved in chaotic group fitness environments (Barry's, SoulCycle etc) my form is horrrribllee and is probably why I had so many injuries. Mark has taken the time to do lots of form checks, tailored a program to meet my fitness goals, as well as left me with knowledge on how to confidently weight train on my own, and a BONUS he's taken the time to answer my random questions about lifting that I see on TikTok (hahaha). Thanks, Mark! 110% recommend training with Mark. Each session has been super enjoyable. I leave feeling strong and have been feeling, and seeing great results. Also, any trainer that can last 5+ sessions with my chaotic, slightly whiny, self def deserves a raise haha TLDR: If you're looking for a PT, recommend Mark - not pushy with signing up, will tailor a great program for you, super knowledgeable about everything (except counting, but no one in the fitness industry can), cares about his clients and will hold you accountable (but not in like a scary way) so you can achieve your fitness goals! read more

As a recent college grad who moved back home, I was struggling to find a gym that checked all my boxes. My mom and I joined Equinox this past May, and we are never looking back. We used to workout at The Studio in Danville years ago before it closed in 2019. A lot of familiar faces teach and workout at this location, which has made it feel more like home. I love the variety of class options, free weight floor, and the locker room. [[HIGHLIGHT]]The space is always so clean, and the staff are welcoming.[[ENDHIGHLIGHT]] In addition, I started working with the best personal trainer named Anne who has gotten me in the best shape of my life. I highly recommend this gym as well as their personal trainers (especially Anne) to anyone! read more

Canceled subscription, but was never refunded April paid for but not used. Now this month they've deducted from my bank acct. May's dues and I haven't been a member in over a month. !Manager spoke with me, gave me his card and said he would be back in touch with me by the end of the day which never happened and now it's going on a month and here I have another charge. I'm so angry. I'm not made of money so this was earmarked for bills. This is the worst I've ever been treated by business. Too bad I can't leave a zero review. read more

Long overdue review for Equinox, and especially for Jared who has helped me tremendously with all my membership q's. I used to be a member, then left, and Jared helped me out with coming back. [[HIGHLIGHT]]He made the process seamless, he is kind, responsive, and knowledgeable.[[ENDHIGHLIGHT]] Hands down Equinox is my favorite gym, and worth every dollar. I absolutely love the group fitness classes, and the gym is always clean, and following my workouts the sauna is my happy place. [[HIGHLIGHT]]Staff is always nice no matter which location I go to.[[ENDHIGHLIGHT]] Happy Holidays to everyone Thank you Equinox read more

I'm a new member here with all access membership. Always had a gym membership all my life. I enjoy the group classes and easy to book my spot via mobile app. The gym equipments are new and clean. The weighs are always racked and sorted. Even during peak hours, it doesn't seem crowded. read more

Equinox San Ramon - The locker room is very clean and never crowded. - Gyms Near Me - San Ramon, California

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