I went into the shop in 2023 to have A/C and leak fixed for summer. They were fair and the price…read morewas good. I recommend fixes and tell the service person ALL of your concerns.

I was a customer of Absolute Automotive for many years, which is why writing this review is a bit…read moredifficult. My previous experiences with this shop had been satisfactory including reasonable prices, which is why I returned for service this last time. I had my Mitsubishi Montero Sport, with approximately 95,000 miles, towed to the shop after it had been in storage for several months. Before storage, I had driven it and I had not experienced any misfires. My vehicle was towed because an oil leak had contaminated the alternator, preventing it from keeping the battery charged. I wanted the leaks repaired, the alternator replaced, and my SUV inspected before I began driving it again, so it would be dependable. The shop performed repairs including oil leak repairs, a tune-up, an oil change, a new alternator, a new air filter, and a new 5-year battery. My bill was just under $2,000. When I picked up my SUV, I was told it had developed a misfire likely related to Sta-Bil fuel stabilizer I used during storage. I was instructed to drive my vehicle and run several tanks of premium fuel through it, and I was told the issue should resolve itself. During that time I experienced surging and reduced engine power. I followed those instructions, but the issue continued. I returned to the shop, where the code was cleared, but the problem persisted. I was again advised to continue driving my SUV and to continue using premium fuel. At that time, I was not advised that additional diagnosis was needed to determine the cause of the misfire. After several months, while driving on the freeway, the engine suddenly shut off and I had to coast to the shoulder. Approximately an hour later, I was told my vehicle had suffered catastrophic engine failure and was not repairable. I was also directed to a local wrecking yard (B & R Auto Wrecking) that might offer around $200 for my SUV. Even though it no longer works, I decided to keep my vehicle. I reported the drivability issues multiple times and followed the advice I was given by the same person at Absolute Automotive. Despite this, my vehicle ultimately suffered catastrophic engine failure. Also during this time, that same employee sent me unsolicited and very explicit photos of himself by text message (receipt). He later apologized via text. I responded that his behavior was not okay and that I did not want to discuss it further. I do not believe the owner(s) of the shop would condone this behavior. I have been unable to speak with an owner because the same employee who sent the nude photos answers the phone whenever I call. I also submitted a written request by email for copies of my last three repair invoices several weeks ago so I could better understand the work that had been performed on my vehicle. I have not received a response. As a long-time loyal customer, I did not expect this type of experience. As a woman in her 60's I no longer have a working vehicle because it would cost thousands of dollars to rebuild the engine, so now I have to walk everywhere. To say the least, losing reliable transportation has had a significant impact on my daily life.

If you want peace of mind, Jerome is your guy. He is knowledgeable, kind, honest and fair. He is…read morevery clear with repairs and prices. I recommend Jerome over anyone else around.

Jerome is honest, fair, and knowledgeable. Doesn't skimp on quality but also helps to triage…read morerepairs to what you can afford!

Quality service! Quick, smart and affordable! I have delt with Mike several times and he's alwways…read morea real treat! ;) No doubt 5 star service but like -1 Star toilet paper! Single ply sand paper butt for your ass! My cheeks have been chapped for weeks! I mean I absolutely recommend them for workin on your rig, but if you have been within 200 yards of a Taco Bell within 8 hours you better plan on walkin over to the blue room otherwise you might as well be smearing peanut butter out of shag carpet!

We were here three weeks ago. It is not closed! The service here is outstanding! We have spent a…read moreyear trying to fix an issue on our diesel motorhome. Cummings tried but they charged us an outrageous fee and we still had the problem. We took it to several diesel mechanics in our town. Still no luck. We were refered to TriSand by former in-laws and they found the problem in minutes and had it fixed in less than two hours! Devon was our mechanic and he is fantastic. As long as Devon is there and we need service, we will go back to TriSand!

Had an emergency hydraulic repair trying to get to my aunts funeral. They slipped me in and the…read morerepair took only about 4 minutes. They knew exactly what to check and how to fix it. Very knowledgeable and helpful people. Highly recommended.

Amazing. They are experienced, professional, courteous, helpful, and reasonably priced. They…read morespecialize in Country Coach but know about all motorcoaches. They have six bays to work on coaches and I don't know how many staff. They are very busy. They let you stay in their parking lot before and after the work for free. They have 50 and 30 amp and wifi, but no water or sewer hook up. They have a water and dump station. We spent 3 nights there but only had 30 minutes of work done! It is a little out of the way since it is closer to the airport than to I-5 but it is an easy drive on major roads.

We had a couple hiccups but Donovan worked it out for me like a pro. I can see why people call…read morethese guys the Toyota whisperers.

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!

Kyle will only work on your car if you owe him money. If everything is paid in advance you will…read morebecome a very low priority as he will take on more jobs for the deposits. Sitting on a vehicle hes started A YEAR AGO waiting for all of his excuses to actually finish it. DO NOT PAY IN FULL IN ADVANCE. You will thank me later.

From the owner: Pancake Motors is a full service mechanic shop working on all makes and models…read more + Auto Repair + Engine Rebuilds + Transmission Rebuilds + Forklifts + Diesels

My father used this mechanic and, at first, it went well. But this guy Mike and his partner…read more"Nettie" (not sure if that's the correct nam) are unresponsive after weeks of poor communication. my father hired them to a carrier bearing and look at his u joints on his pickup, which is his main means of earning an income, and they took his drive lines and never returned them. He has asked for them back with text and calls MANY times over the course of the last couple weeks, and they do not even answer calls or reply to texts with anything other than false promises that he will return the call later. At this point my father has been forced to spend thousands of dollars on new drive lines, and lost over a month of income from doing business as a contractor. I want to warn anyone considering us this company, please find someone ethical. If Mike calls my father and makes restitution (return the drive lines, and pay for some of his loss of time) I will update this review. This should be criminal, but unfortunately it seems it is a civil matter. We are very reasonable people and my father was personally and financially hurt by this company. The stress from this situation has caused us all to lose sleep at night.

If I could give 0 stars I would stay away from this guy. We agreed to do a job on a truck we gave…read morehim the money for the parts and after that no communication for a couple days so I called and got no answer for 24 hours then I decided to use a different number and he answered and had a whole story about this and that and why he hadn't gotten back to me so I immediately knew this was not the guy I wanted to deal with, it's been almost a week and he still hasn't gotten back to me or given my mom her money back. Don't use this company and it's a shame he's allowed to operate in Eugene very shady and obviously a thief

Pat and his team have been a blessing since we moved to Eugene. They take the time to look over our…read morevehicles and have given us quality service at VERY affordable prices and we give our endorsement eagerly for a business with values that aren't readily found these days.

I now have a mechanic! Very trustworthy. Superior work for the price. Finished before time…read morepromised. Do yourself a favor and come here before going anywhere else. I found a mechanic, but gained a friend.