I heard about this place through a friend of mine. She talked about how they were so kind, reliable…read moreand did such a great job on her car that she fully trusts them now as her go to mechanic's. I went right away, my brakes and rotors were completely messed up to where I was having a grinding sound when driving. Thankfully, when I got there, I was reassured that it would be within my budget to fix the front brakes. They also were super kind and understanding and allowed me to use their loaner car since my car had to be worked on and I didn't have the funds to pay within the same day. I'm very appreciate of this company and they have gained a forever customer with the service I received.

I have used North Eugene Automotive for many years. The crew there have been outstanding fixing my…read morecar. They even have a loaner car so customers are not without a car while their car is being fixed. If you want a good mechanic go see Brian and gang at North Eugene Automotive.

The woman at the front desk is FABULOUS. They did change my oil and that seemed to go well, other…read morethan interacting with a mechanic there. I have a vehicle that is old, and I simply want to do what I gotta do to keep it running. The mechanic I spoke with who pointed out some things that need done, just interacting with him made me uncomfortable. He wasn't friendly, I felt underlying passive aggressiveness + judgement for not jumping at the chance to book services (it is a financial issue!). Also I came here a year ago and it was the same feeling from him, he said it was almost past due to get new brake pads. I still haven't done new brake pads. Today I took my car elsewhere and my brake pads are at 6mm, so they have more mileage than he gave the impression of. I won't come back, my gut told me don't go there again. Had he been warm/friendly, there's a very strong chance I would have booked with them.

I am from out of town. Radiator blew while towing fifth wheel. Needed a quick turnaround due to…read morecampsite reservation expiring. A mechanic worked late on a Friday so we could meet our deadline, which we did. Thank you! You delivered, Integrity!

The staff is great they try to get you in and out in a reasonable time frame. The service is out…read morestanding. I would highly recommend them for any car repairs you may encounter.

Great shop. The only one I trust to keep me rolling safely. they always prioritize me as a…read morecustomer, take the value of my time into consideration, as well as the amount of of services charged in these difficult times. I highly recommend Outback Auto for value and as a company that cares about your happiness as a customer.

I had a cam sensor and motor mount replaced in 2017. Very helpful, polite, fast, kept me updated…read more The tech did a multi- point inspection, warranty on parts family - owned.

C & L is looking to scam you. My engine was overheating, so out of desperation I went to them,…read morebecause they were closest to my job. They charged me $80 for a diagnosis. Turned out it was my radiator fan not working and they quoted me $1,100 to source the part and replace it. I reached out to a family friend mechanic back home in CO and he told me that quote was ridiculous. I found the part for $80 off Amazon, found a local mechanic off Highway 99 who then replaced the radiator fan in 20 minutes and only charged me $100. That was 3 years ago. Haven't had an overheating issue since.

Sometimes you just get very very lucky... Having just moved…read moreto Eugene and needing car servicing I checked all of the entries on Yelp and read all the reviews very carefully. Based on the reviews we made an appointment at Oakmont to get our truck serviced. The truck has not been serviced in 14 years! Oakmont was terrific, when we picked it up we were very confident that they had gone through it with a fine toothcomb and fixed all the issues. However, they are also practical, if it wasn't needing service, they didn't fix it, so rare in these times when garages try to push a total rebuild on you. Their prices are also very fair, no gouging here! The only problem is that they are so good that it can be difficult to get an appointment, but they always try to get you in if at all possible. Feeling blessed, so great to have a good mechanic you can trust!

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

We had a couple hiccups but Donovan worked it out for me like a pro. I can see why people call…read morethese guys the Toyota whisperers.

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!

well to start off they are friendly I'm office. Iv gone here twice and first time 1 of the guys…read moredoing my oil change used his foot to push my door open I wasn't happy he scuffed it I did say something to the I did say something to the manager, and they were removed it. The second time I went Everything was fine again, but I noticed it was the same guy that got in my car to do oil change so I purposely see if he used his feet to open my door. I did see a tiny foot mark, but I didn't say anything and I just wiped it off, but I did notice that he's messing with my seatbelt for some reason he was twisting it in some sort of weird way to the point where when I tried to put my seatbelt on, it was all mangled up. I don't know what's wrong with this guy, but he needs to leave my stuff alone because next time I'm gonna go in and I'm not gonna be nice. given a four star rating is still good, but it would be five. If this guy that was getting in my car wasn't acting like a child messing with my stuff.. I don't understand how it's hard for someone to get in the pull it in the garage. Do your job get back in my car do not touch anything in my car other than the the steering wheel and get out of my car, the exact same way.

I have been going to JT Auto for about 4 years, they have worked on a number of cars and always…read morehad good repairs and service and no complaints Patrick always explains all the things that were found on the car and what should be taken care of to prevent break down and items that need to be looked at on a later date No strong Arm tactics, just informs you with pictures and cost I would not go anywhere else thanks JT Auto

So grateful! The folks here are kind and genuine . They helped me with my interlock device which is…read moreincredibly frustrating and confusing but having such kind knowledgeable service helps the process. I'll definitely be back when I need services done again!

We got a call from the owner himself to discuss replacing our clutch. They had great communication…read morethe whole time and the prices were acceptable. Our new go to shop in Eugene.