TLDR: Super honest. Responsive. Excellent prices. Try him…read more I needed a mechanic to give my UofO student's 2019 Elantra a 60K service. Several folks quoted her $700 through $2K. I called and chatted with Dan who assured me it wouldn't need much based on Hyundai's published $60K service list. In the end, it was about $110. He checked her brakes and said they were in great shape and definitely didn't need his $450 per axle brake replacement service. She had previously been told her brakes were dangerously bad and needed urgent replacement. Dan could easily have told me her brakes needed replacing and made $450-900. He did not because he's an honest car mechanic. How refreshing!

Daniel is so kind and he always takes good care. He's flexible and polite and works hard to give…read moreyou the best service for the best price he can offer. He's given me my 60000 mi service for hundreds less than the dealership quoted me, and even fixed a problem with my headlights recently for free!

So grateful! The folks here are kind and genuine . They helped me with my interlock device which is…read moreincredibly frustrating and confusing but having such kind knowledgeable service helps the process. I'll definitely be back when I need services done again!

We got a call from the owner himself to discuss replacing our clutch. They had great communication…read morethe whole time and the prices were acceptable. Our new go to shop in Eugene.

Sometimes you just get very very lucky... Having just moved…read moreto Eugene and needing car servicing I checked all of the entries on Yelp and read all the reviews very carefully. Based on the reviews we made an appointment at Oakmont to get our truck serviced. The truck has not been serviced in 14 years! Oakmont was terrific, when we picked it up we were very confident that they had gone through it with a fine toothcomb and fixed all the issues. However, they are also practical, if it wasn't needing service, they didn't fix it, so rare in these times when garages try to push a total rebuild on you. Their prices are also very fair, no gouging here! The only problem is that they are so good that it can be difficult to get an appointment, but they always try to get you in if at all possible. Feeling blessed, so great to have a good mechanic you can trust!

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

I'm new to the PNW, so color me surprised when I turned on my outside car's heater and got hit with…read morethe distinct scent of zoo and port-a-potty. Yup. Rats had moved in. This being a time-sensitive matter, as rats could end up chewing through wires the longer they live in your engine compartment, Sun Automotive thankfully made space for my poor car the same day I called. They kept my car for 3 days and were able to work it in around other customers. They found the nest in my heater box and removed it and sanitized everything and changed the air filter where the rats had started another nest. After all of that, they sprayed herbal rat repellent and sent me on my way. They're pretty expensive, the rat repellent they sprayed was about $140, but they do good work, communicate updates well, and they worked me in same-day when other mechanics I called quoted me a whole week out. Overall, I'm very pleased that they were able to get the rats out before any more damage could occur. My car is now safely in a garage, so this will hopefully never happen again. I plan to return to Sun Automotive for regular maintenance.

First of all, I never write reviews but this company's commercials about how fair and honest they…read moreare, are so outrageous and it could not be further from the truth it angers me every time I see one. You might see some positive reviews and that's only because the people that are writing them still don't know they got ripped off. I arrived in Eugene OR five years ago and the engine light went on in my SUV. I happen to be near an auto parts store and knew they had some testing device. They said they I needed some part replaced, I don't remember what it was called now, but it was $200 and easy to install. I didn't buy it then but went to Sun Automotive on Rustic Pl., to get an estimate to fix it. they looked me in the face and said it was gonna cost $900. I told him how the auto parts store said it would only cost $200 for the part and that would be easy to install. but Sun Automotive said the auto parts store didn't know what they were talking about and to replace it would be very difficult to get to. I suspected a rip off and went to a different auto repair company down the road. Not only did they tell me it was easy to replace that part, but when they checked out the car, the only thing that was wrong was that the gas cap was loose. I'm telling you folks and I have nothing to gain for making this up. These are conniving thieves. BUYER BEWARE !

I was lied to about my back brakes being at 1mm and I don't believe they even did an alignment (car…read morestill has a slight pull) When I came in to complain I was condescending to and called a liar. The service manager lied to the owner and said I was yelling at him(I never raised my voice) They take advantage of women! DO NOT BRING YOUR CAR HERE!!

I had went to pape because of a recommendation from a friend, the employees were very sweet but…read morethey had made a mistake on my car. I was disappointed, however after speaking the Jesse, he really went above and beyond to take care of me and my car. The integrity of the shop was really impressive.

I called about a headlight replacement and they let me drive-in within 10 minutes and replaced it…read moreso quickly! The price was amazing and the staff was kind. I'm definitely coming back.

One thing worth knowing for anyone booking here: don't expect your car to be seen at your scheduled…read moretime. Book expecting a wait. I booked this appointment two days in advance for 1:30 pm wheel alignment had & dropped my car off early at 12:36 pm in case they could start sooner without expectations. From 1 pm till 2:47pm car sat in the parking lot untouched. Around 2 pm someone came over to offer coffee n' water & said thanks for your patience, we've had a tough day, but gave me no timeline. Whenn't even started yet, that I finally went to ask how much longer I was told the it alone takes about an hour, so I was looking at another hour on top of the two I'd already waited and hour from the appointment time. When I raised my concern, the front desk staff told me the appointment time isn't when service starts, it's just your drop-off time. That's not stated anywhere on their website or when booking. After more than two hours with no proactive updates I chose to leave & book with another shop. To the shop: this would've been a completely different experience if someone had simply told me up front that you were running behind & given me the choice to wait or reschedule. I would have rescheduled if that option had been offered honestly & early. Please train your team to flag delays proactively & add a note when booking that appointment times are drop-off windows. That one change would fix everything that went wrong here.

Dave and his team are amazing. My dad has lived in eugene for decades and has taken different…read morevehicles in to various mechanics, but as soon as he found Dave he has never taken his cars anywhere else. He's the best in town. Honest, thorough, and reliable. Usually quicker than I expect, too. Nothing bad to say about East Amazon Auto!

So so so rude on the phone don't bother. Genuinely talked to me like I was dumb. Didn't even get an…read moreestimate

well to start off they are friendly I'm office. Iv gone here twice and first time 1 of the guys…read moredoing my oil change used his foot to push my door open I wasn't happy he scuffed it I did say something to the I did say something to the manager, and they were removed it. The second time I went Everything was fine again, but I noticed it was the same guy that got in my car to do oil change so I purposely see if he used his feet to open my door. I did see a tiny foot mark, but I didn't say anything and I just wiped it off, but I did notice that he's messing with my seatbelt for some reason he was twisting it in some sort of weird way to the point where when I tried to put my seatbelt on, it was all mangled up. I don't know what's wrong with this guy, but he needs to leave my stuff alone because next time I'm gonna go in and I'm not gonna be nice. given a four star rating is still good, but it would be five. If this guy that was getting in my car wasn't acting like a child messing with my stuff.. I don't understand how it's hard for someone to get in the pull it in the garage. Do your job get back in my car do not touch anything in my car other than the the steering wheel and get out of my car, the exact same way.

I have been going to JT Auto for about 4 years, they have worked on a number of cars and always…read morehad good repairs and service and no complaints Patrick always explains all the things that were found on the car and what should be taken care of to prevent break down and items that need to be looked at on a later date No strong Arm tactics, just informs you with pictures and cost I would not go anywhere else thanks JT Auto