1. Wrench Automotive

    1. Wrench Automotive

    0

    Eugene, OR

    Wrench Automotive

    3.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Response quality

    Excellent

    Response time

    30 minutes

    Services - Wrench Automotive

    Auto defroster tab repair

    Wrench Automotive Photos

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    3.5
    (40 reviews)
    Oil Change Stations
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    Body Shops
    4.5
    (59 reviews)
    Transmission Repair

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    9 months ago

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    Emerald Performance

    Emerald Performance

    4.2
    (5 reviews)

    Truly Exceptional - Treated My Son Like Family…read more My son's car broke down and was towed to Emerald Performance over a holiday weekend with a failed water pump. I live 1,000 miles away, so I couldn't be there -- but this family-run shop went above and beyond. They stayed open late, kept him informed, offered him pizza while he waited, and treated him with honesty and kindness. He's been to other shops before, but never received care like this. The repair was quick, fairly priced, and professionally done. Knowing he was in such good hands meant the world to me as a parent. We're both incredibly grateful. Highly recommend Emerald Performance -- not just for great service, but for genuinely good people!!

    Fraudulent, liars, and scam artists in my opinion. They held my son's car (which I co-own) for…read morenearly 4 months after a clutch job they performed failed. Despite being promised it would be covered under warranty, they completely changed the terms without authorization. ​The first clutch job cost $977. For the warranty repair, they "refunded" $933 for parts but then tacked on over $800 in unauthorized labor charges. They waited 2 months just to diagnose the car as needing a fork replacement--never mentioning a clutch. They waited another month to order the part, then replaced the clutch anyway and billed us. They even wrote a page-long narrative into the invoice to try and cover their tracks, and refused to provide part numbers or let us inspect the replaced parts. ​Communication was non-existent; they called my son exactly twice in 4 months. I am warning consumers about their invoicing practices, missed deadlines, and hostile behavior. ​Facts for the owner: 2008 Tiburon. Brought in March 2nd and not returned until June 28th. Before you reply claiming I am not a customer, I have the credit card statements to prove it. The Oregon Department of Justice Business and Consumer Affairs will be in touch.

    Wrench Automotive - autorepair - Updated July 2026

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