This dignity health location is so great! Every single staff member I've encountered has been…read morewelcoming, helpful and so knowledgeable! They gave me all the details around insurance and services here. I brought my family back around the holidays for their Santa event which was a hit with my baby. This will be my go to choice of hospital when/if needed. Thank you Dignity health!

If I could give this place no star, I would. I went in for UTI, the only test I did was a urine…read moretest and was seen by the doctor for 2 minutes. She was rude and uncaring, I felt I was bothering her to be there. Mind you I was the only patient in the entire ER that morning. The most shocking part came afterward: the bill. The charges were absolutely outrageous for the minimal care provided. Hundreds (or thousands) of dollars for basic tests, a short conversation, and a whole lot of waiting. There was no transparency about costs, no explanation of why anything cost what it did, and zero concern for how unreasonable the final bill was. The front desk said my copay would be $200 which I paid at the time of my viisit. I was not aware the charges were going to be almost $4000 for UTI visit. I emailed the business office and they did not care they stated that the balance of $1000 was patient responsiblity after my insurance paid their portion. This is a Surprise Bill and I should not be billed for terrible services and overbilling for basic ER charges. I will NOT recommend to anyone. Unless you plan on paying over $1000 for your visit. This place needs to do better!

Just had my baby here 1 week ago and overall had a very good experience!…read more The hospital itself is very nice. The nurses, doctors, lactation consultants and more were all very nice and caring. I felt like they genuinely cared. The one complaint I have is that the cafeteria closes at 2pm!! What?! Meanwhile Mountain View hospital cafeteria is open until 2AM!! My poor husband is a hungry guy and had to leave me and our new born at the hospital a few times just to get something to eat. Other than that we truly did have a great experience.

I really need all medical professionals to understand that more than one person can have the same…read moreor similar name. I am aware that someone who is 20+ years my senior has my name. And I am aware that this person has been in and out of jail since 1982 for drug-related crimes. I wasnt even born in 1982. I need you to try very, very hard to understand this. Because making me wait 5+ hours for basic medical care, demanding urine and blood samples for an injury that does not require these items, and the generally snotty/nasty behavior is beyond pathetic and absolutely unnecessary. I really hope that each of you are treated the same way you treated me when you are scared and injured. If it is too difficult for the nurses and doctors to see different medical history, birthdays, and middle names in the chart and reach the conclusion themselves that more than one person can have the same name; I am seriously concerned about what else is missing from their basic common sense, reading comprehension, and logic skills. I do not want treated by anyone who cannot figure this out on their own without prompting.

Working in the medical field, I sometimes take for granted the amount of work, compassion, and…read morededication that goes into caring for patients. Today, my son had a minor medical emergency, and the team at the ER at WCR provided exceptional care. Daphne and April made my son feel calm and comfortable, even while he was in significant pain. Dr. Chen kept us informed every step of the way, which gave us a great deal of reassurance throughout the process. I'm truly grateful we chose this facility. Knowing my son received such compassionate, high-quality care means more than I can express. Thank you to the entire team for everything you do.

Came to ER last Saturday 10pm because my son fell 9:30pm had a noticed fracture on his wrist and…read morewas with pain.... Everything were close so I decided to took him to an ER we arrived 10pm they passed him fast, Nurse check him then the Dr check on him in the first 30minutes... they made an X ray at 11pm. Nurse gave him Tylenol/ibuprofen for the pain while waiting for X ray result. After that no one came back to check my son, I have to go and ask them what's going on? What will be the next step? They just said "we are waiting for x-rays results"... the results came back until 4:30am, with an obvious results of a fracture on wrist. Finally they put a cast and we can go out at 5am.. This ER needs to improve or work with a better X-rays company, 5:30hrs for X-rays results it was way longer.....

Never busy here, but they always act very promptly nonetheless. I always feel like I have their…read moreundivided attention. They're patient with me even when I'm panicking a little. This little ER is one of the best things about our community.

I cannot say anything negative about the staff and/or facility as the moment I walked into the door…read morewith what I believed to be Kidney stones.... I was taken to a room immediately by Mary Beth and Amber, IV started and labs drawn. Then Dr Moore came in within 3 minutes, ordered pain meds for me so I can get the scans necessary. This was probably the fastest I have ever been taken care of in a Emergency room. Thank you and Kudos to the staff Mary Beth, Amber and Dr Moore

They are the best. I have been Dr Damaje patient for years and he is the best in Vegas by far. He's…read morekind, he listens and cares. He doesnt do any of the back.and forth just to get extra co pays like 90% of doctors do here. He's thorough. The staff all ate amazing kind and know what they are doing.

I have been seeing Dr Damaj for several years now. I can give him high marks as my doctor. For me,…read morehe is great! All positive comments for him. As for his office it can be a challenge. I believe I've had to stay on top of my records far too much w/any question or follow ups w/my visits. Probably more than necessary compared to other offices. I understand the negative input from other experiences, but for myself I've learned to expect & endure the challenges. Seeing Dr Damaj & his Nurse Practitioners do justice when it comes to my health & well being! A Very Professional, courteous & caring person on every visit. It's kind of tough to go somewhere else . I also go to the VA which they are grew at , but sometimes seeing Dr Damaj I get in quicker. Today 10/25/24, Alexis assisted me & took my vitals. A Very sweet & professional individual. Thank you for all you folks do.

Currently at Mountainview hospital as I'm writing this, but checked in here at 3am and had nothing…read morebut a pleasant experience from all staff members that saw me. Each one also showed me kindness, which I really appreciated and definitely helped considering how much pain I was in. I was first seen by Zaric and Flores and was later seen by another attending nurse who had short and curly blonde hair and she was also amazing. I also had Jared and another woman look at me to do my scans and they both made me feel comfortable and told me what to expect step by step, getting rid of the anxiety I had. Jared even gave me a nice warm blanket and stopped by to give my mother one as well. As I was leaving to be admitted to the hospital, each staff member had wished me well. I don't regret coming here, it definitely was urgent and they quickly got me what I needed:

My husband went to this ER today, and although he was not feeling well, it was a wonderful…read moreexperience. The young lady at the front desk greeted us warmly and led us to Kirby who was very kind and caring. Kirby checked him in quickly, and then he saw the doctor. I do not remember the doctor's name, but she was patient and professional, and she explained everything well. The technicians were also courteous. The facility was clean and the atmosphere was calm. There is another ER nearby, but ER at Aliante is my first choice. Kudos to the staff!

If could give 0 stars I would. On june of 2021 i was in a car accident two days after the accident…read moreI went in due to severe paid in my neck and shoulders with some abdominal pain. I went in with a doo-rag, sweats and a hoodie. Was looked at suspiciously but thought nothing of it. After waiting and being sent into an examination room I explained the car crash, what happened and the areas affected. The nurse taking down my history asked me the basics. Me having ER nurses throughout my family (aunts, granny, mother) i know doctor, lawyers are not who you lie to. So i made sure to let them know that I didn't do drugs and rarely drank, i dont even like to use Tylenol and Ibuprofen, but was a heavy cannabis user (in terms of dealing with pain) [I have been in the cannabis industry for a long time consultin/managing working with cancer patients to manage pain and nausea during the medical only years] - I saw the nurses eyes roll as she wrote this down. i was already getting side eyed but that must have been the thing that set them off because i was treated as if all of my pain was fake. Everyone became extremely dismissive, they reluctantly and with attitude told me they would give me a CT scan. As i went through that process the tech doing my CT asked if i had any other paid i described areas around my eyes and head and how it felt kind of dull. He looked at me and without a seconds thought said "this sounds like a sinus infection, we cant give you anything for that but we can suggest some medications" i looked at him like he was dense. And kept to myself. I get the scan wait for the results and the physician looking over the results comes in and checks me out. Touching my neck, my abdominal. I gave her detailed account of the car crash, how it happened, how i was positioned and what i was feeling. She tells me off the cuff "well we cant give you anything for it, just ibuprofen" I am shocked. She doesn't talk about or try problem solving just telling me that she is waiting for my scans. 10 mins later Gets my scans, and tells me there is swelling but nothing serious. Pain should go down and to put ice on it. I know and feel something is wrong so I call my friend a former cop, she gets me in with a chiropractor that very next day. In the mean time I call my aunt (now retired) and she agrees, she was so pissed she almost called herself but I told her not to worry because we had other family matters going on at the time. I go to the chiropractor he doesn't want to touch me before knowing whats happening. He orders an MRI and a CT scan- days later after getting the results 3 of my vertebrae are rubbing against each other cuz i had blown out disc. My lower abdominal pain was because two disc were pressing against my sciatica!!! Over time i started to have partial paralysis in my left and right arm. Very poor grip strength. All the of the medicine professionals i saw from then on were kind, patient and understanding never dismissing me very worried about solving the problem. Ultimately i had to get a ACDF surgery on 3 vertebrae in my neck and cortisol shots in my lower back!!! If i had just listened to them i would have been in a horrible place. Luckily through love and care from professionals who actually LISTENED AND CARED; I am back on my feet. I am powerlifting and close to where I was prior to the car crash. Still have a lot left to do an go but I am a firm believer in CROSSFIT and what it has done for me. I have NEVER been treated the way i was treated there. AVOID THIS PLACE LIKE THE PLAGUE. Listen to your instincts and make sure to write down names of every one who helps you. Make sure you get a 2nd and 3rd opinion! I know this is years removed; but have u ever had such a bad experience you just wanted to leave it all behind? I was in such a bad place trying to pick my body up to be as functional as possible I didn't want added stress, from something i couldn't control. i just wanted to leave that experience behind but now I am absolutely making sure ppl avoid these types of places and go to real hospitals that care. Hope this helps anyone looking; SUMMERLIN hospital, Valley Hospital, Sunrise - those are people WHO CARE

If I could give -1,000,000 stars, I would. This place is absolutely horrible and completely…read moredisgusting in how they treat people. I went to the ER after a car wreck. I handed them my insurance information right when I got there. All they did was take my vitals, ask where I was in pain, refer me for pain management, and I left. That's it. No surgery. No procedures. No real treatment. Just a basic walk-in ER visit. I assumed they billed my insurance like any normal, honest facility would. My insurance would have paid the allowed amount and that would've been the end of it. Instead, they decided to put a lien on my insurance settlement check for $15,000. $15,000 for vitals and a brief ER walk-in. They didn't even have the decency to tell me they were doing this. There's apparently no law requiring them to bill insurance first, so instead of accepting what insurance would have paid, they chose to come after my settlement so they could try to get more money. Almost a year later, while I'm finally getting my payout, my lawyer informs me they placed a lien on any money I receive. For what? For walking into the ER. They are not here to help people. If they think you might receive money from an accident, they will absolutely try to grab a piece of it. It feels predatory and greedy. They care more about squeezing every dollar they can out of you than actually helping patients. Do not go here. They are worthless, dishonest, and completely out of line. If you value transparency and basic decency, stay far away.

Do people expect more from an er than to be patched up and sent home alive and healing?…read more Personally? I'll take that every time. This er is here to help, whether it's hydrate/stabilize/discharge or transfer for treatment. Efficient and kind.

Terrible. Wished I had checked the rating before coming in, they've earned it. They use a full ward…read moreas an excuse for "I'll get to you when I get to you." I heard them complain about other patients about pain meds. I came in for a different reason, and for the duration I have been here, I've listened and accepted what they've given me (which have had produced negative outcomes). When they've forgotten something, they then tried to tie me in to the blame since I also didn't remember it. Excuse me? I'm literally a patient. If someone checks in because they can no longer self manage their health, and it then becomes that person's responsibility to reach out for help, how are people like myself supposed trust I'm in good hands and for what reason am I asking for help, just to get backhanded with a finger pointing game? I can't get treated here anymore. They're being paid so much they can't relate to their patients, anyone outside of it. Very elitist behavior. It's dysfunctional. They're so detached. They don't have the right to pretend they made no mistakes. It's permeated the Healthcare field, the stoicism and bias seen here. I'm absolutely disappointed, can't even expect the basic levels of cooperation. For further context, I almost passed out. I experienced this feeling before, and wanted to address it. So I came in, and they look at everything else unrelated. The nurses don't seem to care about actually addressing the issues. Some of the equipment is outdated and broken, the lowest quality. There's no diversity in how patients like me would be perceived because of the culture here. I'm in the position of having to try and prove why I need to be treated. That's messed up.

My journey started 4.8.26. I came in for an "explore fusion L4 - S1, Removal of hardware with TLIF…read moreL2 - S1 surgery, performed by Dr. Jason Garber and Dr. Steven Kiss. BOTH DOCTORS ARE HEAVEN SENT!!! When I walked into the hospital that morning, on a walker and did NOT stand up straight!!! Not to mention had a few falls. When I woke up from surgery, I immediately noticed no leg or back pain!!! SURGERY WAS A SUCCESS! After surgery, my recovery began in 4 NORTH. WHAT A WONDERFUL DEPARTMENT! I was there for 4 days before being transferred to MountainView's Rehab. I was so excited, I can't wait to get up and move around. Uh oh - here comes these headaches. So on 4.22.26 Dr. Garber & Dr. Kiss performed "a durotomy repair." Again, another successful surgery! Back to 4 North I go through the motions, onto the road to recovery. A few days pass and I'm headed back to rehab, for a 2nd time on 4.28.26. All seems to be well but it isn't On 5.4.26 "a repair of dehiscene" was done. Back to the best department at MountainView Hospital!!! Now I like to thank a few from this department ... The nurses - Jenny, Brianna, Carlo, Susie, Jessica, Taylor, Hannah, Erick, Zaldy, Kimberly & Korin thank you so much for taking GREAT care during my stay. Thank you for those shoulders, the ears and the patience with me!! This was the hardest thing I've ever dealt with in my life. And I can't forget about my loves, my PCTs - Dulce, Mae, Patty, Kim, Vernita, Zeinab, Malaysia, Soon, Loida, Dwayne and Timena - that extra care you all provide like your ears, wiping my tears away (and those warm red packaged wipes those felt so good!) Thank you Jake from P.T. for helping me withmy tummy trouble on 5.9.26. DR. STEVEN KISS - thank you for coming EVERYDAY checking on me, laughing at my suttle and sometimes maybe weird jokes. You really put a smile on my face and I soo appreciate your care!! (I gotchu BTW) I CAN NOT FIND THE WORDS TO EXPRESS MY GRATITUDE BUT I HOPE THIS HELPS. GREAT JOB 4 NORTH I WILL NEVER EVER FORGET THE CARE I RECEIVED. You all played your part in my recovery, thank you, thank you, thank you

Friday April 17th 2025 Went to emergency about 830a, no…read morewait,was directed straight to the back.everyone very tentative and informative.. I ended up needing to get a blood transfusion,,they kept me, the best experience I could have had, everyone that assisted me on the 3rd floor,thank you,I was scared, they checked on me every 30mins to an hour. I'm so thankful to everyone that worked Friday, Saturday morning it was a shift change and a difference in service,still good but not like the nurses on Friday,,thank you guys for making me feel safe... Now that bill I'm sure gonna kick my butt Thankful the residents on board was caring cause I was terrified