I have heavy use because I have alot of kids and all girls. The showers are always real long and…read morethere is alot of laundry going on here. I had a new cesspool put in 15 years ago. I was told that I wouldn't have to pump it , or at the earliest in 20 years. I started having full cesspools about 6 years ago. I had several different companies come for service initially butI don't think the pool was being emptied enough. I didn't look in the cesspool during the pumping, but that's what I think. I contacted John from Local Cesspool on the recommendation of a friend who is a plumber. He came on Christmas Eve and had a lot of work to do here. Price was fair and better than I would have expected. I recently changed the cap and new access, as suggested by John Jr. I was expecting to be on a 6 to 8 month pumping routine, which is what it was becoming with other companies. I haven't had any problems over 2 years now.

We've been using JOHN for years very reliable great price…read moreAnytime friends or family have a problem John is the first person that we're going to call if you need cesspool pumped cesspool aerated or even installed he is the guy to go to I would definitely recommend his company

These guys were great they showed up on time and were very helpful and knowledgeable about what…read morethey were doing. They did a camera inspection of the sewer line which turned out was partially blocked so then they quickly ran a snake through a couple of tomes and then did a second inspection after the line was cleared. My only complaint was they were not very forthcoming about telling me the additional cost to snake the sewer line which ended up being double what I had originally planned for the camera inspection. To be fair I should've asked but still if you're expecting something to be $395 and then you get an invoice for $885 that's not cool - see attached In case you need to do some price comparison's

We called because our sewer was squirting water in the access pit. They were at our house in half…read morean hour. The sewer was snaked and the problem was solved in less an hour. We paid by credit card and they were gone. It wasn't cheep, but for the speed of service, we couldn't fault it. It was worth the money, especially on a cold winter's day.

The guy arrived here super quickly and even on a Holiday!!! He was great and finished the job super…read morefast! Definetly recommended if you need a plumber in the city!

I had a problem in the middle of the night. while im still on the phone explaining my issue i…read morealready had the technician calling me and helping me out over the phone and guiding me what to do till he got here, great response. I had my issue taken care of within 45 mins from start to finish. ps JOE .I.E

Great service, the team response was super professional. They help me with my dep violation…read more They do Backflow testing but also Backflow installation and Backflow repair. Thank you for your help guys!

My backflow device was awful, so I hired another plumber before ashokan. They messed up so I asked…read moremy friends and co-workers who is the best for backflow testing in new york city or brooklyn you know. 1 friend of mine Ethel said try ashokan. So I did and am very happy with my backflow test.

This was an incredibly frustrating experience with A1 Tank Masters…read more A subcontractor ignored my clear instruction not to drive over inground pool piping and did so anyway. When I raised the concern, it was brushed off with the claim that frozen ground made it "okay," which is simply not true. What followed was even worse: complete silence and zero accountability. The owner never called me. The office repeatedly said the issue was "being investigated" for over two weeks, yet I received no explanation, no solution, and no follow-through of any kind. Being dismissed and left hanging after raising a legitimate concern about potential property damage is unacceptable. I would strongly caution anyone considering this company.

Our #2 oil, 1,500 gallon tank needed a good cleaning. They came in and got right to business…read more Cleaned well and managed to save a lot of the good oil and return it back into our tank. Nice gentlemen came too and they weren't rough around the edges like many of the NY service men. LOL. I do recommend A1. Now, get that tank cleaned!

A few weeks ago I decided to look for a plumber to fix the broken and leaking faucet in my…read morebathroom. I looked around the internet and found the pump guys. I saw they had good reviews and relatively good rates so I decided to call them in order to schedule an evaluation/repair. The man, named Eric, answered quickly in what sounded like his motorcycle or loud car. I ignored his ill and informal manner of speaking and explained my situation. He said he'd arrive in a couple of hours. I waited. He hadn't arrived. After giving him what felt like hours after our scheduled meeting time, I decided to call him to see where he was. It's honestly sick I had to do this because they're supposed to be a business, not just one poor time-management-having man. So I called him and explained to him how late he was and how I was extremely unimpressed by his irresponsibility. He replied "Alright. I'll be there. I forgot." I replied "Ok arrive by 6 I have to be at a meeting at 7." He then replied "Oh and by the way, I am going to have to charge you extra for being late". I WAS FURIOUS. How could he charge me extra for tardiness when it was by his own incentive that he was going to be late?! I overlooked this and waited for him to come and fix the faucet, as the faucet was driving me insane. When he arrived, he knocked on my door like an animal and shouted "PLUMBER!". I was in shock. There was no explanation that was running through my mind for his blatant insolence. I opened the door, showed him where the faucet was, he took his tools out and fixed it, and we said our goodbyes. When I walked into the bathroom after he left (and locked the front door) I was assaulted with the gnarly visual of an entire feces excrement in my toilet. He didn't even have the dignity to flush. Being at the end of my patience, I was relieved that the whole situation had come to an end until a couple days later, the faucet started leaking again. Despite my own tremendous anger & repulsion, I dialed this man's number with the intention of having him come over to fix the faucet (right this time), until I realized that he had BLOCKED MY NUMBER. I am never, EVER going to be calling this sorry excuse for a plumber nor will I ever recommend him to someone I even mildly admire. I suggest everyone who's read this review to do the same. Unacceptable.

Wanted to thank company for resolving our problem We called…read moreafter hours for a plumber when they arrive they told us we needed a company to service hour sewer ejector pump We found the Pump guys on Yelp we schedule service and they were our house within the hour The mechanic troubleshoot the issue which a switch failure thankfully they had part on the truck They resolved issue quickly and charge a fair price for after hours we highly recommend this company