Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

I hired Scott and his team to replace a leaking lead water main, and overall, I'm impressed with…read morethe speed and quality of their work. Scott gave me a quote over the phone and coordinated the timing with alternate side street parking to make sure the street was clear. On the day of the job, a crew of 4 arrived with multiple trucks and took their time to determine that the water line curved to the side. They opened the street, the sidewalk, a hole in my front garden, and the basement. They dug the holes, found the original line underground, replaced it with copper, and had the entire site filled, covered, and swept clean by just after 2:00 PM. It's labor-intensive work and the crew was incredibly fast and clearly knew what they were doing. They didn't need anything from me other than basement access and worked straight through without issue. At the end of the day, one of the guys even helped me replant my lavender, which they had carefully removed in one piece earlier in the day to save it. While the technical work was excellent, the on-site experience was a bit stressful. Scott was not at the job site, though the crew was able to give me the updates I asked about, and one worker in the basement was visibly frustrated with cutting through the stone foundation. If you want the job done quickly and correctly, I highly recommend them. Just be prepared to be proactive about talking with the crew or asking for the supervisor if you need a clear play-by-play of the progress. This team will be my first call if any more work with water lines or sewers comes up.

I had a water leak that NYC DEP is requiring me to fix and was served a 3 day notice. Called Main…read moreMan Water Main & Sewer and talked to Scott who sent David out the very next day to consult and give me an estimate. David was very friendly and explained the whole process. After calling around a few more places to get an estimate I went with Main Man. They showed up and completed the job all in one day. They gave a reasonable price and very professional would highly recommend.

I feel blessed I got a great plumber called within an hour the guy Came on time reasonable and…read moreamazing prices professional work done right call them for experience and professional job done definitely worth it no more headache and stress got an amazing plumber hands of gold

The service I received was great. Very professional job and came quickly to resolve the issue. I…read morerecommend this business to all who have a plumbing & heating issue because their work is of great quality . Reva

After a flood from tropical storm Ida, my water heater stopped working. I took pictures of it and…read moresent them to Adam. He said that it would be too dangerous to try and re-light the pilot light of the 5 year old water heater and that it would be safer for me to hire him to dispose of the old one, pick up and install a new one. He gave me a quote of $2600. Another plumber referred by a friend came and took a look after and safely assessed that the water heater was still working and safe to use and he re-lit the pilot light for me for $75. The other plumber actually laughed out loud when I told him the estimate that Adam gave me. He could not believe that I was given an estimate of $1900 for labor to install a 50 gallon water heater that cost about $750. Always comparison shop, ALWAYS. No really, ***ALWAYS!!!*** Especially women and most especially Women of Color. So tired of a certain men thinking that they can try to scare and take financial advantage of a certain women.

Customers beware. Do not fall prey to scare tactics used by these people. A non-label Van showed Up…read moreand pressured my young tenant to Zelle payment for a job they did not do. If you happen to call them and are reading this review do not believe them when they tell you need to Hydo jet a clooged drain!! Basic plumbing rules call to snake a clogged drain first! We were scammed $3500 for a $500 job an honest plumber did the next day.. .. the low level scam they pulled makes me think the other reviews they have are not real, Look at them close and the dates... BEWARE. IT DOES N0T FEEL GOOD BEING RIPPED OFF

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

Finding a problem can often be a matter of process of elimination…read more It took three visits to fix the problem but eventually it was resolved. The technician that came was friendly, personable and knowledgeable.

After a long haul seven months of plumbing problems with the ailing Porcelain Throne's motor which…read moreeventually failed this week (what a way to ring in the 2010 year, right?). AYIA! It was like the death of all of us... My family and I endured seven long haul months of endless night sleep listening to the toilet run and leaking to rise hot water to stifling hot while one takes a shower. The toilet was immensely wasting water!! In addition, the shower's faucet was also immensely wasting water by dripping like a sick running nose. After two no-shows from this plumbing company of this week and finally a show today, the plumber replaced the toilet's motor, stoppage drain, chain, and toilet's chrome handle with the addition of two new washers of the shower's faucet, and new "hot" and "cold" shower knobs. This company's fees are by the hour for labor, and parts/ materials which totaled an utter gargantuan sum of $275.00. Woodhaven Plumbing & Heating is the area's local plumber as my family have utilize their services in the past. I rate Woodhaven Plumbing & Heating four stars as they have bad attendance of having two no-shows despite of numerous appointments with the added incentive office location within walking distance-- ergo, no excuse! After removing the existing parts of the toilet and shower knobs, the dude announced: "these parts are very bad that I put in all new parts buddy." Duh, really... no kidding Sherlock! That's why you're here to fix it dude! In addition, the work of this plumber is very sloppy as after the dude completed the job he left a gargantuan mess with debris everywhere in our bathroom. Personally, I believe all plumbers leave a mess with debris everywhere to make clients' lives hell as I spent much of the afternoon cleaning the dude's mess.

Michael is an absolute rock star. He helped me out over the phone during the holidays while on his…read morebreak. And then offered to swing by quickly right away if it didn't work... but it did. And not a single other plumber or handyman had suggested his idea to solve TWO frozen showers. He's a legend. Don't hesitate. This is good people.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

Had a Major Main line stoppage in the basement. It was the first time I ever had a main line…read morestoppage since living in the house 33 years . Harold came through and had a difficult time getting the cap off because DEP put the water line directly over it. After much effort he was finally able to get the snake into the line but it drew out roots. To get the line flowing he had to use a Hi Pressure water jet to clean the line. When you have a Brown Water backup in your basement, Call Universal. Harold made sure it was flowing properly before he wrapped it up. He put in extra work but still the price reasonable and the problem was corrected !

We had a cleaning company cleaning my parents house when they noticed that the downstairs tub was…read morefilling up with water. I called 4 companies before Universal and I'm so happy the others didn't pick up their phone. Harold was so responsive and promised to come the same day. He was courteous when he arrived and got right to work. He found the problem right away and removed the clog. Harold and Universal will be our only call in the future