Everyone seemed quite friendly at the Alexandria location. I was immediately greeted by Juan and in…read moreless than 5 minutes, I was on my way to the chair. The dental hygienist was very kind and took her time explaining everything that was happening. The xray portion was a bit painful but, the dental hygienist made me as comfortable as she could. During my appointment, I did feel like the hygienist kept trying to sell me on different rinses and various other items. Other than that, every employee took great care of me. I'll definitely return.

Nova Dental Clinic is good. The staff are friendly and helpful. I liked having my dental X-rays…read moredone with a wireless device, so quick and convenient. The waiting area is cozy with hot drinks, and the Halloween decorations were a fun touch. It can get a bit crowded at times, but only for a short while. They have plenty of staff, and everyone works smoothly together. I basically go for dental cleanings, so I can't speak about any other services.

I filled out all of the required paperwork and provided my insurance information before my…read moreappointment, so I assumed everything was confirmed. Unfortunately, when I arrived, I was told the office was out of my insurance network. This should have been addressed prior to scheduling or at least before I came in. It feels like a lack of communication and consideration for patients' time. Because of this experience, I'll be using another practice moving forward. I encourage the office to verify insurance coverage beforehand to avoid putting others in this situation.

Everyone was so sweet! I hadn't been in over six years to a dentist. I was nervous and I know not…read moreeasy during the deep cleaning but my hygienist Kathia (hope I spelled it correctly) was patient and explained everything in detail, so I could understand why they were doing certain cleaning. With my insurance it was decent priced. I have to go back for my first fillings but they ensured I knew what the cost would be up front. So grateful I found them.

Woodbridge Dental Care is a friendly/caring dental office that I actually feel good when "that"…read moretime comes to pay a visit. From Megan to Heather to Dr Creamer I feel appreciated as a patient and secure in knowing that I will get the best dental care. One more attribute - they listen. It's a great feeling to know that you are considered a part of the team as any work proceeds. It's never "do this or"...it's "here are you options...let's discuss". I have recommended WDC to family and friends. Brian S

I moved to Manassas from the DC area so I wanted a closer dentist to my home. I came to Creamer and…read morehe is a total fraud. He tried to charge me over $1,800 for cavities THAT DID NOT EXIST. I went back to my old dentist who is honest and well educated... it has been 12 months since I met Creamer and I still have none of the cavities he said I did. So why does he have a 5-star rating? Very simple he uses an app to filer out bad reviews. It works simply like this: they send you a survey asking what your rating is. IF you select 5-star then it will prompt you to leave a Google review BUT if you select anything less than 5-star it will NOT ask for a review and it will send that info to them privately. This is a money grab and I plan to report him to the state. If you have had cavities filled from the dentist there is a possibility that you may have not had a cavity at all.

I changed my insurance, and unfortunately this office was no longer able to accept me, which I…read moreunderstood. I decided to establish care with a new dentist, and I was very disappointed to find out that I had cavities developing in areas that are difficult to reach with regular brushing, including around old fillings. What was most frustrating was that during my visits here, I was always told, "Great job brushing," and I was never informed of any concerns or areas that needed closer attention. It also felt like the office was more focused on scheduling my 6-month follow-up appointments than on thoroughly addressing my dental health and providing clear communication about my care. I had referred family and friends to this office, and unfortunately, they experienced similar issues. Communication and follow-up are very important when it comes to dental care, and I feel this was lacking. The office staff also did not provide a welcoming experience, and there seemed to be constant staff changes during the time I was a patient. I initially overlooked that, but combined with my overall experience, it contributed to my disappointment. Overall, I am very unhappy with my experience and would not recommend this office based on my concerns with communication, consistency, and the level of care I received.

I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

Unreliable and unhelpful. Canceled my appointment a few days before after getting babysitterread more

Best dental office I have ever been to. Everyone there is always upbeat and so kind and makes you…read morefeel so welcoming. They focus so highly on attending to their clients needs and go the extra mile to make you feel so comfortable. I always hate going to the dentist but they are so thorough with every thing they do and how they always asking if you are okay every step through the way and during the procedure. I am in love with this office and highly recommend them. -K.

We were charged close to Double our Co-Pay amount. I had to file a formal complaint with Aetna and…read moreeven then they will not refund my $2000 they over charged me. I already paid off the credit card they put the charges on those funds should have been offered to me for current dental care at their office or in a check! The credit card they claim to have refunded has no records of this transaction! Be VERY CAUTIOUS always get pre authorization before they do any services!

I met Dr. Morch when I needed a second opinion on a dental procedure. Even though I was not his…read morepatient, he reviewed the diagnosis and discussed the procedure with me. He gave me excellent advice. Dr. Morch is a very nice person and and enjoys a fine reputation.

My husband and I have been patients of Dr. Morch for over 20 years. He is, hands down, the best…read moredentist I have ever used. He makes his patients feel comfortable from the moment they enter the office. He is caring, compassionate and a warm human being. I can't recommend him highly enough and have sent both friends and family to him.

I have been self conscious about my smile for as long as I can remember due to serious grinding…read more Dr. Toyer and Arissa took their time from start to finish. From the paperwork all the way to the night guard at the end. They replaced both of my front teeth with crowns and used some new fangled high tech scanner computer to take 3-D scans of my teeth for the process. But it's not just this procedure that stands out. I mean, they came out better than I expected by far. But. I have been seeing Dr. Toyer and Dr. Toyer and their team for five years now. I can't remember a single doctors office ever that I've felt more at home. Everyone knows you by name. The pride Dr. Toyer takes in his work is evident from the start to the finish. And he's real hip too. Completely up to tomorrow on the newest tech to make your procedure a breeze. Oh and they do amazing with pediatrics. My toddlers love going to see them! My daughter had a major procedure done here today and Evie, Aritza and two other ladies (I don't recall their names) made it so amazingly smooth. She's only 5 and I inadvertently had frightened her the night before but they handled it all. Even my nerves! Thanks again crew! Keep being number 1!

After being a patient of this practice for more than 10 years, I've finally decided it's time to…read morefind a new dentist. For the past six years, I have continued driving approximately 45 minutes each way because I valued the care I had received here. Unfortunately, their growth seems to have far outpaced their ability to adequately accommodate their existing patients. Last fall, I had to reschedule a routine cleaning because I was the primary caregiver for my mother, who was battling cancer. I completely understood that rescheduling was my responsibility--but the next available cleaning appointment they could offer me was SIX MONTHS later. When life circumstances surrounding my mother's cancer forced me to reschedule again, I was once again told the next available appointment was another six months away. That means a routine dental cleaning was pushed out an entire year--not because I was unwilling to schedule one, but because this practice apparently does not have enough availability to accommodate an established patient of more than a decade when life happens. What makes this especially frustrating is that the practice continues to grow and accept patients despite existing patients having to wait six months for a cleaning appointment. If you're considering becoming a patient here, I would seriously reconsider. Unless you can book your cleanings six months in advance and guarantee that absolutely nothing will interfere with that appointment, you may find yourself waiting another six months if you need to reschedule. After more than 10 years as a patient--and six years of making a 90-minute round trip to remain one--I expected considerably better access and consideration for established patients. Unfortunately, loyalty does not seem to mean much when the practice has grown beyond its ability to accommodate the patients it already has.

Dr. Haston and his office staff are great!!…read more Everyone is friendly so it definitely makes coming to the dentist easier. The office is great for family dentistry needs. The office is always clean.. I do like that there proactively make your follow appointments for cleanings as well as sending out reminder postcards. For the techies, they also email and text appointment reminders in advance of your scheduled appointment.

I have been using Dr. Haston for over three decades. If he was anything less than excellent, I'd be…read moreusing someone else.

I showed up early for a 1:00 PM appointment, only to be greeted by a sign on the door saying they…read morewouldn't be back until 1:30. No call. No text. No email. Nothing. Just a complete slap in the face to anyone who had the decency to show up on time. This is the kind of blatant disrespect and incompetence you can expect from Aspen Dental. They clearly have zero regard for their patients' time, and apparently think it's perfectly acceptable to leave people waiting around with no notice like their schedules don't matter. If this is how they manage something as simple as an appointment, I wouldn't trust them with anything involving actual dental care. This isn't just unprofessional--it's outright careless. Avoid this place unless you enjoy being ignored, disrespected, and treated like your time is worthless.

Horrible experience, my teeth fills are falling apart and the dentist chopped one of my tooth by…read moreaccident.