We had our son's and daughter-in-law's piano tuned for their 8th anniversary this month. It was a…read moregift from her deceased grandmother, who passed away in February. I made the arrangements w/ their office and paid the cost. Our kids are very, VERY happy with the service experience overall; the way this antique 3rd generation instrument sounds, feels, and performs; the professionalism and extremely detailed knowledge Manny exhibited while "on the job." My own piano, a very old upright Kohler Campbell--which ceased production of pianos in the U.S. in 1985--was last tuned 30-35 years ago. My mother studied piano on it from 1940 on, during her growing-up years. It is in tune with itself, but I'll be giving Manny's Tuning by Ear a call very soon so that it "sounds better." This piece is near and dear to my heart and deserves an excellent "tune-up." I can't think of anyone more qualified to restore this heirloom to its original quality of life!

I recently purchased an old piano. I basically acquired for free piano and didn't know what I was…read moregetting into. I knew that it definitely needed to be tuned, along with the possibility of other services. While I didn't know, rest assured that Manny knows!! What an AWESOME experience!From the first phone call to Manny shaking my hand leaving, everything was so smooth. The communication was on point and all was done exactly to the initial phone call. Manny was very informative about what he was going to do. He also gave me a heads up of items that could be malfunctioning and that strings could break. I was able to watch Manny perform the double tuning. What an amazing skill set he possesses. Manny was friendly, knowledgeable, and completed all of my needs for a very fair and reasonable price. Great job!!

My sister and I studied at Piano Works with Miss Wong before she retired between 2013 and 2020ish…read more The location has always been clean, organized, and the brother-owner duo is a delight. We bought our first keyboard/digital piano here in 2014 after over 2 hours of testing different options and speaking with Don and Ben (thank you for your patience as we also didn't know too much English then!). I stopped my piano practice after 5ish years, but I loved coming back for seasonal recitals and looking through their new book selections! A few years later, they helped us decide on a real piano for our home. They worked with our budget and are super knowledgeable. They even did a complementary tuning upon delivery to ensure satisfaction. My younger sister has now moved out of town for college so it has been a year since I last stopped by, but I drove by the other day and felt drawn to leave a review. It has always held a special place in my heart and I hope it continues to bloom. This is a staple Duluth Small business in my book.

Warning that this shop will NOT tune or help diagnose any issues with your piano if you decide to…read morebuy a piano elsewhere after visiting them. Sam called me a couple weeks after my visit to check if I was still interested in some grands I looked at and I told him that I had made a purchase elsewhere. He proceeded to use scare tactics to try to get to buy from him. Once he learned that I had already made the purchase and I asked for him to tune the piano he refused to send his technicians to tune or look at the piano. Not a good business model. You're better off buying a piano elsewhere and if you're forced to work with them, be very wary of their scare tactics. EDIT: After seeing the owner's response to my google review, I have removed an additional star. Anyone reading this review need not read further than the owner's response to see their attitude towards potential customers. Truly a shame as they have a lot of potential.

Very rude customer service and racism too…read more I wish I can rate 0 star I was just trying to get a quote and bargain

Carlos is punctual, professional , gifted, listens attentivel, resourceful and answered my…read morequestions. Carlos did an awesome job tuning our instrument. It was a pleasure having his talents and expertise in our home. Going forward, we would like for Carlos to tune and service our instrument. He makes it sing! Thank you, Carlos & Piano Tech Jerome & Marilynn Bailey

Theodore was so good! He was available on very short notice and took care of our tuning and repair…read morevery quickly! Very good pricing as well, and so friendly - I can't recommend him highly enough!

Great service. Nice guys and pulled off a really hard equipment move for me. Good communication the…read morewhole way.

Jermaine was great. Friendly and hard working. He gave me a good price and even when it turned…read moreout to be a bit harder than he expected, he stuck to the price. Highly recommend.

Junk Giant is a high quality, reliable dumpster rental service. I have gone through tons of…read morecompanies and finally found these guys. I have a steep driveway that didn't give their driver any issues. On time delivery, On time pick up. Very convenient service actually. Just send them a message through Yelp and they will invoice you. Way better than the 878465457348 other options out there. Posting their webiste to our neighborhood communications page do other people use them.

Dropped off and picked up on time they let me know when they were going to be here and when they…read morewould be picking up

Prompt. Courteous and no fluff. I am put off by sales tactics and long wait times. These guys…read moreresponded so fast and came out to my home even faster. They took the time to ensure the job was done well. He could've took corners to get my gutters cleaned faster but it would've resulted in a muddy looking home. So another method was utilized, although a little longer, still effectively got the job done leaving my home clean and I appreciate that truly. Will use again in the future and recommend to others.

Miachel.S responded to my message (via yelp) within an hour and sent his staff with a truck first…read morething in the morning. The guys were very professional, just showed them all the stuff that was supposed to be taken away, and without asking a question, they completed their job in 30min. Will definitely hire them, for any junk/cardboard removal

PLEASE SEE MY ORIGINAL GOOGLE REVIEW BELOW. MY 2pm UPDATE CAME AFTER I RECEIVED A RUDE CALL FROM…read moreTHEIR COMPANY. DO NOT USE THEM (Cumming, GA): Poor communication when it comes to the cost of service. They would NOT provide a quote until all of our "junk" was on their truck. Not a great business model as I was quoted $150 over the phone vs. the $350 that I was charged. I would NOT USE THIS SERVICE. Typical Bait and Switch. UPDATE AS OF 2pm EST: thank you for the phone call and showing your lack of professionalism to the entire Google world with your written response. Yes, I own 3 business, but that has NOTHING to do with my experience as a customer with your company. Let's recap the most recent event: you gave me a call, presumably with the intention to get me to change my review. After I explained my dissatisfaction, offered a suggestion to a new business model, and told you that I WOULD NOT change my review... you response to me was "oh so I see you're THAT kind of guy?!" So what exactly does that mean sir? And is this how you treat ALL of your customers or just select ones who do not agree to give you 5 stars when it is NOT warranted? I hope ANYONE who sees this review will go with an alternate company because you, sir, do NOT take constructive criticism well. Oh, and I've recorded our conversation so if anyone would like to reach out to me for validation of his rude behavior please feel free to contact me. Service: Junk removal Response from the owner: We only provide our $120 minimum cost over the phone. We do not provide estimates over phone. Upon arrival technicians gives Free on site No-obligation price. Once the price is agreed the technicians will begin to load your items. Payment is due before technicians leave. Job is complete. Sorry you didn't understand that process, you would think being an owner of 3 businesses you would understand with ease.... Guess not! Thank you for your difficultly. Have a great day