My hubs and I went to Ponce De Leon Music Center today to find an electric guitar for him as a new player. Ryder greeted us, and was super helpful and patient while he looked at pretty much every option. When he wanted to play one he liked, Alexei came over and played a bit so he could get a sense of the sound. They were both fantastic and helpful! We would recommend this music store to anyone who is looking for just about any instrument, and I think they have rentals as well. You should also make time to say hello to the sweet tuxedo kitty "Callie" while you're there too. read more

Ponce De Leon Music Center - My happy hubs with his new toy! - Musical Instruments & Teachers Near Me - Cumming, Georgia

Everyone at the store is very friendly and helpful. Last August I dropped a school loaner tuba for repair. The guys took care of the tuba, the billing to school, and helped me load the tuba into my car. Last month I am looking for a specific music book for my son. I used their web form to ask question and the manager responded to all my questions. He had to special order my book. When the book arrived, I received email & voicemail informing me that the book is ready for pickup. Highly recommend the store for their customer service and knowledge. read more

Great price, maintenance, and very knowledgeable, friendly staff! We rent our children's instruments from here, but they do so much more!

This store has been consistent throughout the years. While their brand selection is very good, the expertise and commitment to getting you the best instrument is even better! The customer service is attentive. while not overbearing. This is very important for 1) novice players not to get bullied into an instrument thats not the best fit, and 2) accomplished players to not be bothered by pesky sales associates. Ponce De Leon Music has been the best choice for lessons and instrument purchases when it comes to PRICE/VALUE, CUSTOMER SERVICE, and having GREAT STAFF. You don't need to have the word "authority" in your name to actually be the best in town like Ponce De Leon Music is! read more

This is a true music store. I love the fact I can strike up a conversation with a cellist, a horn player, then a guitarist from a hair band. They cater to ALL styles and have the inventory to back it up. They are also a full service shop as they offer instrument instruction across the board. I purchased by first bass guitar from one of their old locations in Decatur. This was almost 40yrs ago and they continue to excel. This being said, the main reason for the 5 star rating is because of a recent experience with a bass guitar repair. Electronics needed to be troubleshot and repaired, and done quickly. They bent over backwards to get the repair right, and get it back to me ASAP. Well in time for a weekend gig. These folks know how to portray small, family owned business! And their actions speak louder than anything! Best of the best!!! read more

I had heard many great things but in my 2 times in I was treated very disrespectfully by different people. They quickly change their tone when they figure out you are going to buy something. Better than any music store around here, but because of the way I was treated I'll never go back and would not recommend. read more

Nice store. Great selection and great people to deal with. Much better atmosphere than the big stores. Do yourself a favor and give them a try. You'll be glad you did. read more

This is the perfect music store for the novice, the professional and anyone in between. I wasn't even aware it existed until I had to have my son's saxophone repaired and this was the only place in town that could do it. As I didn't know where this place was, I called them up as I was on my way and spoke to a nice guy who helped me with directions until I arrived at the door. Check one! Upon entering for the first time, I was pleasantly surprised by its size and the amount of equipment on sale there. Check two! I then spoke with the owner who was honest and straightforward when it came to what was wrong with and what was needed for my son's saxophone. She quoted the approximate cost to make the repairs, gave me a loaner in the meantime and two weeks later when I received the instrument, it was in excellent condition and I wasn't charged a penny more than what was stated in the original quote. Check three! I returned yesterday to find a certain book and a nut for my son's guitar and was helped by the owner. Again, she was extremely helpful as she did an internet search to try to find the book for me since they didn't have it in stock and then recommended the right nut for my son's guitar. It's the little things that matter to me and because she was not trying to sale me anything beyond what I came in for, I am most grateful! I highly recommend this place to anyone. read more

I was looking for a guitar as I have not played in quite a while. These folks were great to work with. Very knowledgeable and they have a great selection and take the time to really understand what your level of proficiency is to help you find the right instrument within your budget! They spent about an hour with me and did not look down on me because I was a novice! You are not going to get that at the big music retailers! Not only did I get a very nice guitar I am proud of but they threw in a gig bag case and offered a free lesson! I was completely satisfied with my experience! read more