All I can say is WOW! This is not even my dentist office (but I will be switching to them). I had a…read moredental emergency Thursday night (leading into Labor Day weekend) as my front left veneer fell off. I called that night asking for an emergency appointment. They called me at 7 am the next morning and got me in at 11am that day (keep in mind- I am not even a patient of theirs). The dentist was great and re attached my veneer after numbing my mouth. He educated me on future complications/what to avoid/what to watch for. His assistant was wonderful. I have had no problems since (knock on wood). The next day (so Saturday), the same gal who called me at 7am called to check on me. The best customer service I think I have ever had in my life. Again, I will be switching to this office. I cannot recommend them enough.

I've had four experiences total here, the first one was with Dr. Jessup, he fixed a broken tooth,…read morethey got me in quickly and I was happy with how my broken tooth looks. My second appt was a cleaning also with Dr. Jessup, I was happy with that as well, they were nice and informative. And I had zero pain during the cleaning. My third appt was to get some cavities filled by Dr Jessup, I had no issues with pain before the fillings but now am in a lot of pain and it's been 4 months since then. So I was not happy with that. I went in today for a cleaning from Dr Hutchinson, she was super kind and helpful on a plan to get my tooth to no longer hurt, she said that the filling I was given needed to be fixed and that should solve the pain. Overall I would definitely reccomend the office as the desk gals and hygienists are wonderful and so is Dr Hutchinson but I wouldn't reccomend seeing Dr Jessup. Also the location is kind of interesting to get to but once you've gone once it'll be a breeze to get to again. They do have a parking lot which I appreciate, and the office is very cozy and clean inside as well!

This place is so amazing! The staff is wonderful. The dentists are fantastic. I started going here…read moreback in 2021. I'm so glad I found this place. They always take great care of people. I wouldn't go anywhere else.

Still coming here after 5 yrs, great service and a very friendly staff. Doctor Dolson is a very…read morecaring Doctor. Thank you Smile Care Raytown

BE WARY! My wife had to have a root canal and crown installation this month and it left her with…read moreseveral cuts in her mouth. The procedure ran nearly 3 hours and she was still actively bleeding when we left. They close at 1pm on Fridays and we could tell it all felt very rushed. There was next to no post surgery explanation or after care instructions. Just a quick exit and a "we will call you Monday", not even information about an emergency dentist just in case the bleeding did not stop. We were also NOT informed that the crown she received that day was temporary and that she would need to return two weeks later to get the permanent one. Beyond the actual damage done to my wife and their lack of up front communication the. The doctor was defensive when we returned for the follow up crown and took no responsibility. Rather explaining to us how everything was successful and that nothing went wrong. When this was the worst surgical experience either my wife or I have ever encountered.  We still had to pay full price for the horrible experience since all the services were "completed". Sure she did in fact get a crown, but only after a traumatic surgery experience that required numerous staff to be brought in, several days of intense pain and bleeding; and then another unexpected visit just to be gaslit and talked to like we were crazy.  This clinic had EVERY opportunity to make our experience better and they failed to do so. Having to pay full price for a botched job that left my wife in extreme pain doesn't sit well with me and I hope this review is a warning to other folks in the future!

I had an "initial" appointment. During the 1.5 hours before I walked out; I had x-rays. That's…read moreright....x-rays- no dentist, no consultation....just x-rays. The dental hygienist (whom I will not name) was a very professional and friendly person but also clearly inexperienced. The office is clean and nicely decorated. However, the equipment is "vintage". In the day of instant digitized x-rays, 3D scanning, and camera probes; why would you want to go someplace that still places EIGHTEEN films in your mouth and takes photos with a cheapie digital camera and mirrors!!! The office manager called after my visit to inquire why I left before the appointment was over. She was pleasant and reassured me they use "digital xrays". Remember; a 1990 Casio "digital" watch and an Apple watch are both "digital watches"- which would you rather have?? Again, the office staff that I met (never met the dentist) were pleasant and professional- Hence giving 2 stars vs. one. However, when your out-of-pocket expenses are going to be essentially the same wherever you go.....why wouldn't you go to a modern facility?

I do not recommend ‼‼ The worst place to get fills!!!!!!…read moreI went there to get my fills done and it past a whole month and my tooth was still hurting, i went back to get it checked and they did not fix the problem, i still be having pain.

As a visitor from out of town, I was nervous about finding a suitable Dentist. Westport Plaza…read moreDental exceeding my expectations. Everyone was nice, the service was efficient, and I felt like they made my dental health their top priority! If I'm in Kansas City again, I'll schedule another cleaning. Highly recommend!

Dr. Lemieux's office team consists of all-stars. This is truly a top-tier establishment from dental…read morecare to cutting-edge equipment to patient interaction. The quality of care is exceptionally high, and the best I've received in any city in the US. I have had positive experiences with many other dentists, but this office stands out because each step of the process is clearly explained to the patient, and even the most standard of cleanings receives full attention. There is always a thorough analysis of potential problem areas, and the staff specializes in preventive care with fillings and custom night guards to prevent dulled teeth from grinding without ever pressuring the patient to make decisions in haste. These types of recommendations focus on long-term care and not just quick fixes. It also shows a focus on addressing dental health early to prevent larger, more costly--both in terms of health and spending--down the road. To attest to how phenomenal the quality of care and service is, I no longer live in Kansas City, but fly in twice per year just to keep Dr. Lemieux as my trusted dentist. I have tried many other dentists in Chicago, but the quality of care doesn't compare. Even at luxury dental offices, there is a lack of explanation and often there is pressure to schedule procedures that seem excessive. For that reason alone, I went back to Dr. Lemieux to get his opinion which I have absolutely trusted for over six years. Dr. Lemieux is a wonderful provider who empowers patients to make their own health decisions after he provides a thorough analysis of the check-up. The staff goes above and beyond to make patients feel welcome and comfortable. Most importantly, they are the best at what they do.

I went to Dr. Lemieux's office because I knew I had a cavity. Dr. Lemieux wasn't available to see…read moreme so I saw Dr. Suter instead. Dr. Suter solved my cavity issue in less than an hour. The support staff is exceptional and the customer service more then met my expectations. I had to go back because my bite was off a tad bit and I was able to see Dr. Lemieux. He adjusted my bite and provided excellent follow-up instructions. I look forward to my next visit. Now, how many people can say that about going to the dentist?

Great experience! Dr. Samuel was well educated and took the time to explain what he had to do…read morebefore doing it!

I had such a great experience at this dental office! Alysa and Dr. Samuel were both incredibly…read morepersonable and made me feel comfortable from the moment I sat down. They took their time, explained everything clearly, and did excellent work. Everyone else in the office was also so welcoming and kind, which made the entire visit even better. You can tell the whole team genuinely cares about their patients. I'm really glad I chose this office, highly recommend!

I would recommend Dr. Thomas to anyone. She has been my dentist for a few years. She was able to…read morefix a number of things that a previous dentist did poorly. She is extremely knowledgeable, professional and all round wonderful! Her staff is great to work with also. Everyone is kind, helpful and efficient. They all go above and beyond. I was having difficulty navigating to a second appointment one day and before I left the office my GPS had been fixed and they made sure I got on my way safely. I was very grateful for the extra help.

Been going here for many years. Dr Thomas and her staff are nice and super customer focused. Even…read morebetter, they are great dentists and super easy on your mouth and teeth. Excellent cleaners of teeth as well. I have used them for veneers, crowns and cleaning. Even used them for laser on a cold sore. Awesome!!! Highly recommend them. You won't regret it.

Dr. Woodhead has a great bedside manner. His staff are very professional. We found the care to be…read moreexcellent.

They canceled my sons appointment while we were sitting in the waiting room. Now had I canceled…read morethey'd charged me $25. Wasted the lil time off from work I have and gas I didn't have. I guess cause they accept Medicaid they think they can treat you however and it shows.

I was recommended by a coworker and was able to get a new patient appointment within a few weeks…read morejust based on personal availability. I had a 7a appointment but was not able to go upstairs until 7 due to the building. They sent paperwork to fill out prior to the appointment, unfortunately there was a typo so I had to fill it out when I arrived. After I was left in the waiting room until about 7:35 which was slightly frustrating since I had a 7a appt time. Aside from the those things. I was very impressed with the friendly staff and Dr. Jackson was awesome! Friendly, gentle and kind! I ended up needing an additional appointment which they were able to fit me in the next day! Overall, pleased!

I did not know what to expect when I entered this office! Well guess what?? 100% kudos to the staff…read moreand to Dr. Johnson! If you walk in with a frown, you're definitely leaving with a smile! The staff is so, super nice, caring , and super efficient!! I recommend this place 100%! Y'all ROCK!!

I have chosen to give them a try to make my second set of dentures here and I have received the…read morefinal result of my fitting for the set up for the whole situation and what I have been given are just awful. They are huge they overflow the bottom of my mouth and the surrounding gums after wearing them some for the last not even a full week yet are raw and bleeding and I can't stand to put them in my mouth again and so what do they expect a person to eat when they have been given a poor set of teeth!? I have made myself try to make it work for at least one week and I plan to call tomorrow and see what they say about this. But no matter what they are going to do for me to get this fixed it's putting me in the bad position with the few choices that someone can eat when they don't have any teeth. This set turned out to be worse than what my first set were like that I had them done at a School for Dentistry. And then really this review should be for whatever lab that they use to make them. This office has been great and they have been doing perfect for everything else that I have seen in the past 5 visits with my process that they did for me. Very nice place and professional service. This lab needs to be investigated by them a little more and they might want to see about choosing another one to make sure that they will receive better reviews from people.

Charged 400 dollars with dental insurance for just a bottom retainer when I thought I would be…read morereceiving a set when I called to talk with the receptionist to get a quote for a top retainer as well so that I can retain my orthodontic treatment they said that the new retainer I just paid for was only a bite block and wouldn't retain my smile at all and said I could only get a retainer if I bought a set of four