This place is so amazing! The staff is wonderful. The dentists are fantastic. I started going here…read moreback in 2021. I'm so glad I found this place. They always take great care of people. I wouldn't go anywhere else.

Still coming here after 5 yrs, great service and a very friendly staff. Doctor Dolson is a very…read morecaring Doctor. Thank you Smile Care Raytown

If you go here they're gonna mess you up. I came here years and years ago and the doctor that saw…read moreme was so mean. Like I went home crying. I tried again a year later and well I got a root canal that seemed a bit rushed. The crown was sitting kind of weird and just overall it was a weird experience. It's been about a year and a half now. Why did my crown fall off, and why did they finish my root canal if there was still decay and infection in it. So this whole year+ a crown has been sitting over a root canal that still has an infection FESTERING inside of my mouth. Which I wouldn't have known if my crown didn't pop off when I was eating....Moral of the story, don't go here. I wouldn't tell my worst enemies to come get treated here.

The office staff was indifferent, disengaged, detached, disorganized, and seemed to be more focused…read moreon their own interpersonal chitchat than anything else. The waiting area was dated and basic, and the carpet seemed like it hadn't been vacuumed in weeks. The TV was set to MTV which was playing (blaring) some awful reality show about sexual relationships and nude selfies. One of the forms they asked me to sign was a Privacy Release stating that I had received a copy of their Privacy Practices and that I had read and understood it. But I didn't sign it, because I Never Received Anything relating to their Privacy Policy--other than said form asking me to agree That I Had Received It--and at no time did any staff member attempt to provide me with a copy of the notice in response to my refusal to sign. I was not called into the clinical area for my treatment until some 40 minutes after the start of my scheduled appointment time. After undergoing a 35 minute surgical extraction, involving a litany of different tools, a whole host of stitches, and what tasted like gallons of blood, I was provided with Virtually Zero aftercare pain management. I was literally told to 'go and buy some Advil'-- which I did--but it has had almost no effect, and the pain I'm experiencing right now is nothing short of excruciating; my head is pounding, my jawline is throbbing, and eating or drinking is impossible; my entire body aches; the pain is so intense that I can barely see, move, or think straight, and it took every ounce of my strength and constitution to write this review.

Dr. Woodhead has a great bedside manner. His staff are very professional. We found the care to be…read moreexcellent.

They canceled my sons appointment while we were sitting in the waiting room. Now had I canceled…read morethey'd charged me $25. Wasted the lil time off from work I have and gas I didn't have. I guess cause they accept Medicaid they think they can treat you however and it shows.

I have chosen to give them a try to make my second set of dentures here and I have received the…read morefinal result of my fitting for the set up for the whole situation and what I have been given are just awful. They are huge they overflow the bottom of my mouth and the surrounding gums after wearing them some for the last not even a full week yet are raw and bleeding and I can't stand to put them in my mouth again and so what do they expect a person to eat when they have been given a poor set of teeth!? I have made myself try to make it work for at least one week and I plan to call tomorrow and see what they say about this. But no matter what they are going to do for me to get this fixed it's putting me in the bad position with the few choices that someone can eat when they don't have any teeth. This set turned out to be worse than what my first set were like that I had them done at a School for Dentistry. And then really this review should be for whatever lab that they use to make them. This office has been great and they have been doing perfect for everything else that I have seen in the past 5 visits with my process that they did for me. Very nice place and professional service. This lab needs to be investigated by them a little more and they might want to see about choosing another one to make sure that they will receive better reviews from people.

Charged 400 dollars with dental insurance for just a bottom retainer when I thought I would be…read morereceiving a set when I called to talk with the receptionist to get a quote for a top retainer as well so that I can retain my orthodontic treatment they said that the new retainer I just paid for was only a bite block and wouldn't retain my smile at all and said I could only get a retainer if I bought a set of four

I have been going to Dr. Goodheart's practice for at least 15 years. The receptionists are always…read morekind and the technicians explain as they go along. Very friendly and comfortable experience. Dr. Goodheart has kept my very bad teeth in good repair and I have never had anyone better put in crowns for me.

If you are a patient of Tim Goodheart DDS, or know someone who is, PAY CLOSE ATTENTION TO HOW YOU…read moreARE BEING BILLED! After 6 years of using this office, we found out from an invoice from our insurance company that they are billing us for the full price of the services, demanding payment before we leave, and THEN billing our insurance company, after we have already paid. When I contacted the office and asked for an explanation, the cheats told me that any overpayment was then applied to future costs... meaning that this is what they do to EVERYONE! EVERYONE OVERPAYS SO THEY CAN HAVE A MONEY CUSHION FOR WORK THEY HAVEN'T DONE, AND MIGHT NEVER DO. By the time that the insurance company pays them, they have collected 170% of what they are actually owed. (100% from the patient, and another 70% from the insurance company)... They claim to apply any "CREDITS" to future work, but what is actually happening is that you have paid for something that hasn't yet happened, and all this is done without your knowledge or consent. Our family deserved better, and THIS COMMUNITY DESERVES BETTER! They have been reported to the Better Business Bureau. They have been reported to the Dental Licensing Board in Jefferson City. They are now under investigation by Met Life for their billing practices. Be aware.

Best DDS in Kansas City area!!! My daughter was terrified of Dentists because of a couple really…read morebad experiences with "pediatric" dentists. Dr. Molly put my kiddos at ease...we've been seeing Dr. Molly as a family for 8 years, now..absolutely LOVE her. ..and her newest addition Dr. Andrea, super sweet..the perfect addition to this already amazing team at Lighthouse Dental!!!

Best dentist I've ever had. As nice a person as she is at her craft. I hope to have her as my…read moredentist from now on. Her staff is also just as friendly and capable.

BEWARE! Proposed Estimate was fine BUT final bill was 20% HIGHER?!?! When I asked them what was…read moreup they said "Nothing They Could Do??" Bait & Switch - BEWARE!

Buyer be ware. Eric had bought this practice from my old dentist. That is how I got here. I had a…read morechipped tooth that has been that way for 10 yrs. Never bothered me or had any pain and each year I would go to the dentist and they wanted to fix it. Finally I had I was going to let them Eric do it. He said if he thought it needed a root canal he would do that at that time. I didn't think it would since I had never had any pain but went with it. Of course it needed to be done and that is when the problem started. In the middle of it I have intense pain. No matter how many shots it still hurt. Between him and his assistants body language something went wrong. They started taking x rays with the dental picks stuck in the hole. Lots of x rays. In a panic they sent be home even though the tooth was being made in the laser printer at that time. When I left there was a fluid running out of my nose but all I wanted to do was get out. They also had me start on antibiotics and come back in a week. I come back in a week and they filled the tooth with calcium hydroxide and fitted me with the crown. As soon as it was set he tells me I will have to have it pulled. He gave me the name of a oral surgeon but I though it would be best to see someone else. Turns out he had bored into my sinuses and filled one with the calcium hydroxide. Yes the tooth had to be pulled. The first surgery was when the ENT went inside my nose and cut though the wall to get what he could from the front of the sinus. The second was when the oral surgeon took out the tooth and drilled through my upper jaw to clean out the back of the sinus. I now don't have enough bone for a implant and need a bridge. Due to nerve damage from the surgery I am numb on that side and won't get that back. End of the story is if Eric had just said "Oh crap I just screwed up" rather then trying to cover his mistake but going on with the crown I wouldn't have had all of these problems, and between me and my insurance company we would have saved over $40,000. Sorry Eric, I have received nothing in compensation and this had to be told.

All I can say is WOW! This is not even my dentist office (but I will be switching to them). I had a…read moredental emergency Thursday night (leading into Labor Day weekend) as my front left veneer fell off. I called that night asking for an emergency appointment. They called me at 7 am the next morning and got me in at 11am that day (keep in mind- I am not even a patient of theirs). The dentist was great and re attached my veneer after numbing my mouth. He educated me on future complications/what to avoid/what to watch for. His assistant was wonderful. I have had no problems since (knock on wood). The next day (so Saturday), the same gal who called me at 7am called to check on me. The best customer service I think I have ever had in my life. Again, I will be switching to this office. I cannot recommend them enough.

I've had four experiences total here, the first one was with Dr. Jessup, he fixed a broken tooth,…read morethey got me in quickly and I was happy with how my broken tooth looks. My second appt was a cleaning also with Dr. Jessup, I was happy with that as well, they were nice and informative. And I had zero pain during the cleaning. My third appt was to get some cavities filled by Dr Jessup, I had no issues with pain before the fillings but now am in a lot of pain and it's been 4 months since then. So I was not happy with that. I went in today for a cleaning from Dr Hutchinson, she was super kind and helpful on a plan to get my tooth to no longer hurt, she said that the filling I was given needed to be fixed and that should solve the pain. Overall I would definitely reccomend the office as the desk gals and hygienists are wonderful and so is Dr Hutchinson but I wouldn't reccomend seeing Dr Jessup. Also the location is kind of interesting to get to but once you've gone once it'll be a breeze to get to again. They do have a parking lot which I appreciate, and the office is very cozy and clean inside as well!