not very professional they cancelled my appointment without contacting me by phone or email do to a…read moredentist schedule change. This is after waiting three days with a broken tooth to be seen. I showed up on time and was turned away.

I was seen by Dr. Bryan Shewanick last week on Christmas Eve for an emergency appointment for a…read morebroken tooth that lost a post and crown. He was very kind and gentle. He listened to my concerns and was able to help me with a RX of antibiotics to relieve the infection and pain until I was able and willing to get my tooth pulled. He was able to do it that day but I shared with him my extreme nervousness with the procedure. He scheduled me on Monday with his colleague, Dr. Alborno, as the office was closed the rest of the holiday week. He gave me a RX to take the evening before and morning of the procedure to aid me with my nerves and extreme fear. He told me his colleague, Dr. Meshal Alborno is great at this procedure and also enjoys helping people through this procedure. I was still very nervous about the extraction as I was also getting a bone graft to aid in the future implant. His kindness and chair-side manner was very appreciated. Sunday evening I took the RX I was given to help calm my nerves to allow me a bit of rest. Monday morning I took the other dose of the RX to help me calm my nerves. I meet with Dr. Alborno as soon as I was taken back by the Dental Assistant Adam. Adam was a very calming person and explained everything he was doing to prepare for the procedure, he even offered me a blanket. I told him I was very nerves and scared and he informed the Doctor. Doctor Alborno was in the room very soon after I was taken back which was awesome because I was thinking of reasons I could back out. He introduced himself and told me that he was informed I was very nervous. He told me about his training as well as his passion for removal of teeth and patient care. He went over what was going to happen as well as what to do if I was to feel any pain. He made conversation to ensure I was comfortable, I believe asking me what my favorite food was. I asked him to be very gentle and cautious because I have a crown on one side and a dental implant on the other side of the planned extraction site. Once it was time for the injection of anesthetic, he was gentle and Adam tapped my shoulder explaining it helps keep the pain under control or trick the brain. They both were so very kind and understanding of my fear and nerves. I was about to cry but their care comforted me and helped with my fears. After ensuring the anesthetic was working the doctor went to work. It was very fast and almost painless. The injections were the only painful part and they both did it well. The best I have ever had to be honest. The extraction was quick. I was impressed it was out before I knew it. There was no excessive pressure or jarring motions. They placed the bone graft, the biological dressing and began stitching my gums up. After they took an few X rays to ensure it all was good. I am so very thankful for the care and kindness they both showed me throughout the procedure, especially because I stated I hate the dentist almost first thing when I sat in the chair. Dr. Alborno was the best doctor that I have ever had extract my teeth. I have had 6 other implants so at least 6 other teeth extracted and he was the best and again so gentle and caring. Adam was just as kind and caring. After the procedure was done they both gave me great and practical post op instructions. I couldn't be more grateful for the way I was treated in your office each time I have come. Today was the best I could ask for. Thank you again for the help

All of the staff is very personal and professional. I would recommend this office to anyone.read more

Thanks to summit my teeth look wonderful! Unfortunately I think they look so perfect that I scarred…read morea kid for life. So I was at a hobby lobby waiting to buy some yarn so I can finally finish my husband's codpiece for a costume we're working on. I looked over to see a cute little boy grabbing for some candy-while his mom kept saying no! Although I lost my teeth due to an autoimmune disorder-I let the child know that he did not need the candy or he would lose his teeth. He gave me a disgruntled look and went about his business while Mom thanked me. He would occasionally look over at me just to *make sure* I knew that I ruined his candy grab. This is when I took the opportunity to adjust my denture, although I never really need to adjust it because it's a perfect fit, but I needed to drive my point home had the kid been able to tell that my teeth were fake- this would have never worked out! And truthfully, every day of my life is better because I have teeth that look real and feel natural- today was just a funny situation that I wanted to share. I meet a lot of people that can really use the services at Summit, although it makes for very awkward conversation if they don't know about my situation- but you're obviously reading the reviews for a reason so I'll tell you what sealed the deal for me. I am certainly no stranger to dentists and all things dental related. My patience had been at the end of the line before I met Dr Calloway. He listened carefully, he understood my very complicated situation, and presented me with a plan. At the time I was working with several other dentists who just weren't hitting the mark for me. I was quick to throw Calloway at the top of my list just based on our very straightforward initial consultations. It was shortly after this thought when Dr Calloway leaned back into his counter with his arms crossed and a massive grin and told me something like "I can't wait to give you the perfect set of teeth" Although we're still working towards a full denture, my interim piece is pretty amazing. Of course there's always an adjustment period-but it didn't take very long for me to get back to a normal routine. I honestly can't say enough good things about Dr Calloway, but at the end of the day- I can smile without freaking people tf out. Thanks Doc!

Negative 20. 'Dr.' Matt should not be practicing. He just put my daughter through hell for 2.5…read morehours and didn't know what he was doing. She was told she had 2 very small 'almost' cavities one day and the next day it took 2.5 hours and she was told they were deep, and after 2.5 hours, he STILL didn't complete the job. He literally didn't complete even two of them. Her bite is off. She walked in with perfectly good teeth, and now I'm very worried he messed up her teeth. He didn't know how to use the tools even. She also had somewhere between 8-12 shots. He had zero confidence. Someone should have been shadowing him. This is unacceptable. I prepaid the bill or I wouldn't have paid at all. The nurse and staff even felt terrible and kept apologizing for him. My daughter who has never had a cavity before is now terrified of the dentist. I don't know how they're going to right this, but I'm going to make sure I leave a review everywhere possible because now I have to take her to someone who knows what the hell they're doing. I should have been told my daughter was seeing a new, inexperienced dentist with no supervision rather than a trusted name on the door. My daughter is tough cookie but came out crying, and I feel like I just fed her to the wolves. Run far from this place.

There was a mixed up with my schedule, but the friendly staff here is just so amazing that makes…read morepeople so comfortable!!!!! Fabiola is sooooo awesome!!

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Son had wisdom teeth extraction. They did not supply a quote until 2 days prior to procedure, even…read morethough I requested one twice, several weeks in advance. Any time I needed to call them, had to call multiple times due to no one answering phone. On day of procedure before starting, discussed an impacted tooth and that they could expose and move said tooth since they were already in his mouth. They never said it would have an additional charge until after the procedure was done then said they would advise of amount after sending to insurance. 1.5 weeks later I get a bill for nearly $1,300.00 which was more than I paid for the 4 wisdom teeth to be removed. They refused to discount the additional charges, which were not covered by insurance. They only supplied a little gauze for after care. Other surgeon offices provide enough gauze for full aftercare as well as ice packs. I was treated as if this place only wants your money, they do not care about the patient or treating people like human beings. They also switched the location from where I made the appointment, but no one told me this until the day before when they called to go over what to do before coming in.

I first went to Perfect smiles in 2018. They don't judge you that's a plus. They did good cleanings…read moreand work. However, reception and billing is horrible! And now I remember why I left. After a hiatus from Dr.Bridenstein, I called and made two appointments, I did not know about Dr.Boldry until they put myself and daughter into cancellation appointments so we got in sooner. But they FAILED TO MENTION, NOT IN NETWORK. My insurance covers cleanings and X-rays twice a year. Why would I request someone I would have to be OUT OF POCKET FOR? Nope, sure wouldn't Couple of months later I get the $92.55 bill. Beware, they are SCANDALOUS! Now, they have lost three clients. Way to go Debbie!

My family chose Perfect Smiles Dental Care several years ago for their excellence in family…read moredentistry, patient care, and customer service. The RDHs are always friendly and go out of their way to make our visits comfortable, whether offering pillows, blankets, specific flavors of tooth polish or a movie to help take our minds off dental matters. The ladies at the desk up front who deal with the business side always make our insurance coverage easy to understand even when I've forgotten some of the details I should know in advance. They make every effort to check on prices of services when I ask, and they can help set up payment plans if needed. They are kind and considerate when I need to reschedule an appointment, and they always welcome my family when we enter the office. Likewise, Dr. Bridenstine makes every effort to be sure dental services are stellar. We have always had a positive experience with his sedation dentistry, and he provides a thorough explanation of options when available. We have only experienced excellence in his work, and we have appreciated how he goes above and beyond to create a positive outcome for his patients. A couple of years ago, I returned to his office two extra times at no charge just so he could alleviate some discomfort I had after a filling needed to be filed a little more delicately. While I was numb, I hadn't noticed. Yet, he made it right a second time even after I wasn't sure about it the first time I returned. Now, that's patience for your patient! All the staff members work diligently to make dental visits pleasant. I have always appreciated their use of soft, professional voices via individual headsets to prioritize communication and timeliness while maintaining privacy. The entire practice operates in a well-orchestrated manner while each employee treats one another with respect and kindness. They have created a culture of team effort that works for the good of the patient, and I highly recommend their dentistry practice.

Recently moved to the area and needed to find a new dentist. I called around to a few places and…read moredidn't get the questions I had answered. This place was quick to answer my questions and respond, schedule me, and get me seen. The staff are kind, competent, and the overall experience was very pleasant for having to go and see a dentist. Would recommend to anyone searching for a new dentist office!

Please see the LENGTHY review I posted on Google…read more I wish I could copy and paste it, because I detail the exhorbitante billing practices employed by this "care giver". Changing her prescribed dental procedure, and announcing "We're going to do partial, rather than a crown!" indicated she does not have a clear vision of "best practices". At one point, while preparing a tooth for a crown, I experienced a tangible SHOCK emitting from my tooth and down into my leg. OBVIOUSLY striking a nerve in the tooth, she proclaimed that the tooth was absent a nerve - she proclaimed that the tooth had undergone a root canal. After POKING THE NERVE AGAIN, and my visceral reaction, she wisely (???) determined I needed to see an endodontist. I am GRATEFUL to have found a more compassionate and competent dentist than Dr. Nikki Christian. They ARE OUT THERE! #btw her practice encourages patients to post POSITIVE reviews on Google and rewards patients monetarily. Not very ethical in my estimation.

After an accident at home I called a dentist's office near to me and was told that I could get in 2…read moreweeks later. A family member recommended that I call Dr. Dervin's office so I did. Julie got on the phone with me and asked me if I was in pain, (the first place didn't). Then she scheduled me for the following day. Dr. Dervin is friendly, professional and painless! Couldn't ask for better.

Always pleased with the dental care at Dr. Dervin's office. Compassionate, and very professional.read more

Dr King is a very nice guy and did a fantastic job on my surgery he listened to all my concerns and…read moreanswered every question his assistant does a great job also and I appreciate her.

I had a wisdom tooth removed by Dr.King at the Olathe office on the morning of October 29th and it…read morewas not an extremely pleasant experience. I had filled out the online forms noting I had anxieties and needed anesthesia. I was asked twice by both an assistant and the Dr. if I had anything to eat or drink prior to arrival both times the answer was no. The photo below shows that Dr. King had attempted to administer an IV for the anesthesia however was informed the vein moved???? Instead without approval they being the team decided to put a Nitrous oxide mask over my nose however, I was not getting relaxed one bit nor was my anxiety dissipating. This was all happening while the Dr. was extracting my tooth. Again without my approval and no way to communicate, they used two rubber straps and strapped my arms down to the armrests of the chair