I was seen today by Dr. Golightly. I was seen last week elsewhere and was told I had a bulging puss…read morepocket in my ear on the verge of a rupture and given antibiotics. Even though I had been on antibiotics for almost a week, I still experienced a rupture. The office of Dr. Golightly got me in next day when I called. I too was given a hearing test even though I had just experienced a rupture and I was having a loss of hearing from it. The hearing test was determining where in my ear I was experiencing the loss of hearing. And after the test it was determined that my loss was in my middle ear. Meaning that it was from fluid built up in my middle ear and not from something potentially more permanent. I was grateful that this office took the time to find answers for me today. And not just prescribed medicine and sent me on my way!

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I was seen today by Dr. Golightly. I was seen last week elsewhere and was told I had a bulging puss…read morepocket in my ear on the verge of a rupture and given antibiotics. Even though I had been on antibiotics for almost a week, I still experienced a rupture. The office of Dr. Golightly got me in next day when I called. I too was given a hearing test even though I had just experienced a rupture and I was having a loss of hearing from it. The hearing test was determining where in my ear I was experiencing the loss of hearing. And after the test it was determined that my loss was in my middle ear. Meaning that it was from fluid built up in my middle ear and not from something potentially more permanent. I was grateful that this office took the time to find answers for me today. And not just prescribed medicine and sent me on my way!

This was such an unfortunate experience. On my second visit to his office I was administered a…read morehearing test while still experiencing an ear infection. The technician was placing a headset without protective covers on the earpieces. I removed the headset and explained my infection could be worsened by the unsanitary look of the device and I could infect another user. He returned with two single sheet paper towels which he folded and placed against my skin and the earpieces. This along with the fluid in my ears had to affect the results of the test. I then saw the doctor who after examining my ears, gave the cover he removed from the scope to his assistant who placed it in the sink which clearly indicated that it was not being disposed of and would be reused. I was unaware he re-prescribed ear drops that he had instructed me not to use because of the sensitivity and itching they had caused. After picking up the prescription and realizing it was the same medication I was previously prescribed at an urgent care facility, I called to express my concerns. In a return call from his office manager Denise, not the doctor as requested, I explained my issues to her. She informed me I could not speak to the doctor and was defensive and rude. She claimed that ear covers should have been used (the paper towels provided would seem to make that assertion false). She further explained that the scope covers were washed in a betadine solution before being reused. She was insistent the pharmacy gave me the wrong medication which was not the case as I later called the pharmacy to confirm they had filled the prescription as written with a generic version of the medication. After much back and forth Denise tersely told me to not return to Dr. Golightly, and that my records would be forwarded upon request. In all fairness, Dr. Golightly did place a call after my conversation with Denise however, I was on the phone with the pharmacy and unable to take his call. Given a heightened awareness of the importance of sanitary protocols these are unacceptable medical practices and they could improve their level of cleanliness, professionalism and standard of care. Go Elsewhere!

Horrible, only one visit sent me for CT and was done. He said that I had sinus surgery, and I have…read morenot. He seemed & said like he was going to help me figure out what is going on. Then had nurse tell me to go to a different specialist. Big waist of time.

This GENTLEMAN is a 5 star doctor to say the very least. Dr. Vick takes his time with you and truly…read morelistens. He cares about his patients. He is a valued member of my healthcare team. If I could give him 10 Stars I would. I have even had tubed put in by him in the office and it was literally PAINLESS. Thank you Dr. Vick.

Fantastic explanation, takes his time at each visit to go through details of treatment and…read moremedication. The best!

Dr. Carmichael performed my sinuplasty and turbinate reduction, as well as removed my nasal polyps…read more The surgery went very well. He was thorough, informative, and provided all the information I needed. An excellent surgeon--highly recommended!

Good experience with staff, nurses, PA, and the doctor! It was easy to get a pretty quick…read moreappointment! Electronic checkin keeps you from having to fill out a million documents. The doctor took time to understand my difficulties, answered my questions patiently, and educated me about what I might experience in the future. He explained to me at what point my symptoms indicated that I needed to be seen in the office. While my condition may not go away, I felt more educated, and supported when I left. Education and understanding are very important when you are the patient! They are not part of Piedmont Physicians! +++++++++!

I went to ENT on 8/15; the visit was what I expected found out I had some hearing loss and need…read morehearing aids. Set up an appointment for 9/8 to go to Atlanta to get hearing aids. 9/6 I get a phone call from ENT saying they won't be able to keep the appointment and wanted to reschedule, I wouldn't be able to get in for about a month, so I decided to cancel the appointment. Today I tried to schedule an appointment with ENT and found out they aren't taking any appointments and don't know when they'll start taking appointments. If you need hearing aids don't use this ENT, I spent nearly an hour trying to get someone on the phone and they have only two locations for hearing aids and both are booked up for months.