Ruby with the maintenance team at Rollingwood is phenomenal. We had multiple issues on our property…read morewe rent that needed to be addressed. He reached out in advance to set a time for the work and was flexible. During the work he was super helpful when explaining what caused the issues and how he was going to address them. Ruby also did all of the work super quickly and even addressed other issues we were not aware of. Highly recommend Ruby Cortez's work!

Use Rollingwood as an owner and although we haven't used other services, we've used Rolllingwood…read morefor over 10 years and are happy. They truly seem to care for and speak for the renters and do bring to my attention immediate fixes that are over a certain dollar amount for approval. Under that dollar amount they have pre-approval to fix immediately what is needed. Had a few managers. Some better than others, but in general they wanted to do a good job and had a good attitude. Run like a professional company and has good accounting and service providers.

THE WORST. THEEE WORST!!…read more I have to agree with Allison F., I really thought I had bad experiences with management before..... but KVA managed to top all of the bad experiences and come out as the worst I have ever had to work with. Poor communication, condescending emails/responses and negligence is what you will get from Brittany Grant. It wasn't until the threat to bring in legal intervention was brought to her attention that she was able to help us with some of the problems we had been dealing with for months ("I was busy"). The properties are also poorly managed. If I was the owner I would be sorely displeased that none of the ongoing issues were being brought to my attention and tenants were left to live in a sub-par living environment. Foundation shifts, rats, roaches, electrical issues, and general maintenance issues are all things that take time to develop and if properly planned for, can be avoided or remedied. We reported all of the above and more and KVA acted as though they had nooooo idea. They didn't bother to inspect the house or clean the house between tenants either. When we finally did get some of our maintenance requests fulfilled, the maintenance guy was really nice and managed to help us out which was nice. But thank goodness I never have to work with KVA again.

We rented a home through the team at KVA, Inc. Brittany Grant and her team were always great to…read morework with! When ever we had a problem or a question Brittany was there to assist and find the answer. She is easily accessable by phone or e-mail and the question or issue was addressed quickly! We would gladly recommend KVA and Brittany's team ----

Do Better, PS Property Management. Our Community Deserves It…read more As a longtime homeowner in Highpointe, I can say firsthand that PS Property Management, and specifically our community manager Chris Hashisaki, have failed to meet even the basic expectations of professionalism, transparency, and responsiveness. Requests for records that should be easy to share digitally are stonewalled behind outdated certified mail requirements -- even though state law allows for "electronic or reasonably available formats." When questioned about lack of enforcement of clearly documented nuisance issues (like persistent dog barking), Chris's response was essentially "go talk to your neighbor." Meanwhile, any issue you bring up seems to immediately trigger a complaint back at you, whether or not it's relevant or legitimate. It's retaliatory, dismissive, and completely unprofessional. Residents are treated like a nuisance instead of valued stakeholders in the community we fund and care about. There is no accountability, no effort to listen, and certainly no transparency. Even requests to view the HOA's management agreement -- a basic right under Texas Property Code -- are denied unless you jump through hoops and pay per page for what is almost certainly a digital document. This is not how a community should be managed. Chris H is not the right fit for Highpointe, and PS Management's poor policies and practices are enabling this dysfunction. Homeowners, take note: we deserve better. And we have every right to demand it.

Not good service. Since they took over falcon pointe in Pflugerville they've messed up my monthly…read moredues. Now after agreeing to wait until things straightened out they are charging me a $20 late fee!!! I've been in falcon pointe for 20 years and until ps property took over I've never had a billing issue. And they refuse to take care of the fee. Shame on them

I had a poor experience with this title company. They were difficult to reach, they would not reach…read moreout to coordinate and were two hours late for the closing. This proved problematic since we were on a tight time line for our move. I will not use them again.

I recently sold a property in Cedar Park using Independence Title. Michelle and Neely were superb!…read moreBoth women were responsive, efficient, and courteous throughout the process. I was impressed by their quick turn around times and attention to detail. Closing was simple and fast. I was particularly impressed with the kids area they had in the closing room. We had our two small children with us at closing and instead of being annoyed or bothered by them, they happily accomodated us. The kids were busy coloring in the corner of the room, while we were signing papers. I will definitely be using Michelle and her team at Independence Title again in the future should the need arise.

About a year ago I was looking to buy a house for the first time in my life. I was trying to get a…read moreloan everywhere and it wasn't working. I was really nervous and confused about the whole process to begin with and I was self employed so no bank would touch me even though I had great credit and a down payment ready. I have no idea how I found BBMC, but they were quick, sharp, and took time to answer every question I had. They found me a great loan and a good rate when banks, rocket mortgage, and all those other loan places you see advertised everywhere couldn't do a thing for me. They move fast, but answer every question you have, and for me they found a loan when nobody else could. It's been a year and I'm chilling in my house writing this. Thanks Brad and BBMC!!

Overall, getting a mortgage or refinancing sucks. You have to shop around like you're buying a car…read more In my experience, mortgage lenders are basically used car salesmen disguised as bankers. My wife and I were looking to refinance our mortgage to get rid of PMI. Our realtor recommended HomeVantage. Colin Gregg was our loan agent. Initially they gave us a good rate and it was competitive with one other offer we got from another lender. The fees were higher than other offers, they charged us a full 1% point. However Colin claimed that we could forgo two mortgage payments with HomeVantage - by not paying our mortgage until we closed on the loan with them. Since they claimed they could get it closed before we'd owe another payment. This was a draw for us....until I called our current lender and they claimed we would be charged late fees if we did that. So I ended up paying for that month and we only got one month with no mortgage payment. This ended up being a pretty big point of contention with them. They also attempted to charge us a fee for a lock extension and did not contact me to explain why this was happening until I refused to sign any more documents. At which time they relented and ate the fee they were charging us for the lock extension, which was not our problem or fault. Pretty sleazy to leave us in the dark while just randomly sending us a form adding money to the loan for not my problem. Communication was poor throughout the process. Multiple times I asked for claims that Colin made in writing via email, and this was never provided because he claimed to be "slammed". We got a decent interest rate but overall I would not recommend HomeVantage. You can do better. We got our original loan from UFCU and I would recommend them.

I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

Great communication and availability from the team . Great people to work with if you are looking…read morefor property management.

Shirley and her team made our transition to Texas and purchase of a new property painless. She…read morehelped with our decision to go with a VA versus Texas Land Board loan and ensured all our documents were in order quickly. Because I was in the process of retiring I had some extra work to do related to post retirement income and documentation. Shirley and team helped me with that to ensure I was qualified for our mortgage. I would recommend Shirley to anyone.

As a veteran who has gone through the VA loan process in the past, I know the added complexity and…read morelength of time that these loans can take. This time around my goal was to find a loan officer who was extremely knowledgeable in both VA and Texas Vet loans who could make this process as smooth as possible. Shirley at PrimeLending exceeded my expectations and then some. She was extremely responsive answering all of my questions and laid out all of my options without pushing me towards one product or another. In the end she helped me pick the right product for my situation at a very reasonable cost. Shirley was honest and up front from the beginning and I have recommended her to my friends and family.

Had the best experience working with Leahy Lending! I had a extremely complicated situation with my…read morebuyers and Ryan and James saved the deal and were wonderful to deal with. I highly recommend these guys! Trusted and true!

I had shopped multiple lenders looking for the best rate and someone that would advise me on the…read morebest path. It wasn't even a competition between the lenders, Leahy lending was by far the best. I worked with James on a refinance and he advised me as if it was his own home. The other lenders were obviously just trying to rush through the process and just get it closed, but James at Leahy Lending took the time to actually tell me the pros and cons of different paths and advise me on the best way to meet the goals that I wanted out of the refinance. I would highly recommend Leahy Lending to help with a new home or refinance. They can make a very confusing and process approachable and easy to understand.