They were very helpful and accommodating. Delivery was affordable and the products were good.read more

Everything is considered special order and will charge you 25% fee if you returned. I was…read moredisappointed when Lon told me that . I am not buying anything from him and Harry's co. anymore. They are very rude people Tony , John and specially Lon. They have attitudes

I ordered Keyes for my new car. It took 3 weeks to be delivered and was not called that the Keyes…read morearrived. So when I went to check on my order status I was told needs to make an appointment for the cut the Keyes to match the car. The guy there was talking to me as if I am stupid and told me Shame on me for telling him don't talk to me as stupid. So he canceled my order and refunded me with the money not caring it took 3 weeks for the Keyes to arrive. After I wax refunded I went home and called locksmith who did an excellent job. I will never use crafty beaver again Locksmith showed up in 45 minutes to make the car Keyes where I don't have to wait 3 weeks then make appointment at crafty Beaver

09/25/25 - Holy Shite I've driven by this location for decades & never even knew it was here. I…read morestopped by @ Pueblo Nuevo which is about 1/2 block north of Crafty Beavers is @ 4306 N Central for a long overdue visit & meal w/my friend Lulu, only to find that I was too early & they weren't open yet. As I walked I noticed this large lot and went to check it out. Much to my surprise it was a Crafty Beaver Home Center. I knew about the locations on Montrose, Oakton & 1522 Lawerence Ave. Anywho I walked in to check it out

Great educational material on their website and very knowledgeable staff. Edgar is very helpful and…read morealways a positive presence. They have good prices and have everything you need for any masonry project.

Ok, I am simply an owner of suburban brick colonial home in need of matching grout for tuckpointing…read moreof our 90 year-old home. Today my first visit to Henry Frerk & sons, was one of the best examples of genuinely friendly, extremely competent and efficient customer service that I had EVER experienced....from ANY type of supplier. Hands down, if you are looking for a great materials yard, particularly for all types of masonry or plaster work, do yourself a favor and make your masonry or plaster restoration project a WHOLE lot easier and better by going to see Elizabeth, Matt or one of the other great staff people there. Not only did Elizabeth seek out and carefully mix an extremely close match to my rare 90 year old grout, her knowledge of the "science" of mortar materials can be the difference between your masonry project last several years or multiple decades. Beyond the scientific expertise in coloration, application and adherence, Elizabeth provided detailed mixing and application instructions for my older lime-based mortar with additional and essential tips to achieve the best possible color and quality project. These instructions were invaluable to my tuckpointer who learned new tips as well from Elizabeth. She also requested the home address so they could keep a record of the grout color should a future owner need to match mortar in the future. What other supplier have you dealt with that would provide this kind of all-around, amazing service? In the world of big-box hardware stores where you can't find a salesperson, much less a knowledgeable expert, it's no surprise that this family-owned business have been in business since 1888. Yeah, that's not a typo. On top of all this, based upon other reviews apparently their prices are very competitive as well. Usually achieving two of the three pillars of a great business transaction (quality, price and service) is typically the best achievable outcome. It is extremely rare to get all three as you do here. Enuf said. Just go there and experience true customer service and value that is SO rare in today's hurried retail climate.

I had to replace my wooden joist on a balcony with a height of 6 1/4.. I went to Home Depot,…read moreMenards an no one had that wood size or even cut the joist to width I needed.. stopped in and brought one of my joist with me.. I was helped immediately and was satisfied with the customer service..

We ordered four Marvin windows from Evanston lumber. The windows had multiple flaws from the…read morefactory and the installation went poorly. The windows were badly damaged and did not function properly. After 8 months of delayed responses and multiple visits to our home to remedy we are still left with badly damaged windows. A $300 check was offered to make up for everything which is laughable but I will accept it. This was three weeks ago and to my surprise the check has yet to arrive. Hard to image a worse experience. Will never use this company again.

I needed an odd part and Joe found exactly what I needed. Friendly and knowledgeable staff. They…read moreare always willing to help solve your hardware needs.

Terrific owner (Joe) & team (Mike & George - there may be other names I have not met). Very…read moreknowledgeable & EXTREMELY helpful. I have gone in for help with many projects & they were able to solve every one of them. I go out of my way to spend my hard-earned money at Joe's store. I think H & B True Value is a REAL local treasure. I believe it's important to support local independent merchants whenever possible, and Joe's store is a perfect place to do that. Thanks Joe, Mike & George!

Neighborhood store on Lawrence in Chicago. Good people work there like good neighbors. Good…read moreselection and prices.

This is the ONLY place that sells Weiman Cooktop Cleaner Paste for half the price what Lowe's and…read moreAmazon charges. Every hardware store sells the liquid but the paste is what hardcore Polish cleaning ladies use--and you don't argue with Polish cleaning ladies. This is a bit of a hike for me to get to but well worth it for nostalgia because we all love an old school hardware store.

We've used them on a residential job. On-time, on-budget and quality product!read more

From the owner: We Got The Product For Your Project!…read more A&L's Construction and Redi-Mix is a trusted ready-mix supplier committed to serving our customers and ensuring every project is completed on time and meets industry standards. We have been supplying and delivering ready-mix concrete and bulk building materials throughout the Chicagoland area and Northeast Illinois to residential and commercial projects for over 30 years.

Owner is very knowledgeable about residential concrete foundation cracks. With his help I was able…read moreto fix all the cracks in my basement foundation at a fraction of the cost that Pirma seal wanted to charge me.