I am doing this review based on little river healthcare, the facility, as I did not interact with…read moreDr. Hansen himself. I scheduled an appointment for a young person with a fracture to meet with Dr. Hansen. The first available appointment wasn't until a week later, which was concerning because the ER that first identified the fracture recommended he be seen within two days. However, this was the soonest appointment we could acquire, so we set it. The receptionist took my contact information, the patient information, insurance info, etc. I called a few times within that week just to check if any slots had opened up. I also received appointment reminder calls a few days before. Throughout all of these conversations, no concerns were raised. Today, when we arrive for our appointment, we are told that neither Dr. Hansen nor anyone else at that facility accepts our insurance. And I'm stuck with a kid with a fractured arm, who should've been seen days ago, without medical attention. This is all time that could've served his well being and it's been wasted. I am pretty disappointed in the way the clinic handled this unfortunate situation. They didn't offer any corrective measures, suggest other physicians, offer to help us find another appointment; they didn't even take responsibility. The woman at the front desk just continued saying she didn't know why the scheduler allowed me to schedule an appointment with that insurance, that she was a floater...she couldn't even really tell me what the scheduler's role in the office was. She just kept telling me that she's not affiliated with the clinic, that the scheduler was filling in for her, that I wasn't the first one this happened to. Just trying to pass the blame instead of at least saying "this was a temp worker. We did a poor job of training her" or "we made a mistake entrusting her with our scheduling and we should've followed up with patients once we realized she was making mistakes" or something! But no, it "clearly" wasn't their fault since she wasn't a permanent worker there.

As a football Mom, I have had my share of visits to Orthopedists with my son. Dr. Hansen is by far…read morethe best we have ever seen. His office staff is efficient, knowledgable, fast, and friendly. We were seen just hours after our pediatrician put in the referral. Dr. Hansen spent real time with my son, doing a thorough exam, and answered all my questions. He even reviewed the x-rays with my son and me, so we could see exactly what he was explaining. We never felt rushed. We got the x-rays and a cast right away, so the ligament was safe, secure, and could start healing, which gave me so much relief. My son never missed a minute of practice or a game which made him happy too! We had no trouble getting the follow up appointment, and we felt very comfortable and welcome when calling with questions. My son just got his cast off today, as well as another comprehensive exam to ensure the ligament had properly healed and were urged to call or make a follow up appointment if needed. The staff member who removed the cast joked around with my son and really put him at ease as she expertly wielded the saw, which he had been very nervous about. The entire experience was amazing! Dr. Hansen and Precision Medical Group are definitely the GOLD standard in sports medicine. Thank you Dr. Hansen!

Found this gem and am glad I did. Having been adjusted in the past, the services offered here are…read moresecond to none. Initial visit w/consultation cost $50, but Dr. Gates has a $20 coupon online for new clients to use. It was funny, he was so excited when I presented the coupon. He said he is glad that people use what he offers online. Dr. Gates was very professional and took his time documenting and accessing my neck and shoulder pain. Just Google Affordable Chiropractic and pull the coupon off Dexknows.com http://www.dexknows.com/business_profiles/affordable_chiropractic_center-b60197 Note that future visits will cost $30 (military discounts offered too!) The $30 treatment included the following: Mega-machine vibration massage Full-body adjustment Electrotherapy muscle stimulation Rolling muscle massage while receiving electrotherapy muscle stimulation Post adjustment Future $30 visits will include all listed above. Dr. Gates even asked me to return in the afternoon to recheck my progress and adjust again at no additional cost. That is quality customer service and care if you ask me. Please note they take cash or check and most insurances. This place cracks me up and I am better because of it!

staff was really friendly i enjoyed but felt like they could've helped more with pain management.read more

I have been going to Family Practice and Pediatrics at King's Daughters Clinic for over 18 years…read moreand they are absolutely wonderful!! They are very compassionate and really care about their patients. I highly recommend this clinic for medical help.

I have to preface this by saying the medical care I receive at this clinic from physicians and…read morestaff is great. However, since changing to Little River Health Care, the billing department has gone from bad to horrible. If you have an overpayment, they don't send a statement telling you (you have to find out accidentally like they don't want you to know about it) and they refuse to refund it. I've been trying for 9 months to have my overpayment refunded and they keep finding excuses to not return it. Then I am told it will take a minimum of 12 weeks to process the refund after they agree to it. Also, it is now taking months for insurance payments to be credited to your account (I'm still waiting on a December payment to be credited and it's May). Unfortunately, because of the billing frustration, I can't return to this clinic. There are too many other options for medical care to have to deal with this billing department. More... I had a well-woman visit (my last at this clinic) where lab work was done. After a month, I called to find out why I had not received the results (in the past, a copy has come in the mail). I was told they could tell me over the phone if I was in normal ranges but if I wanted a copy, I would have to fill out paperwork and pay $25 to receive my results. So it's my blood, I paid to have it tested and if I want to see the results, have to pay an additional $26. I said it is a ridiculous policy and was told "That's how Little River Healthcare is structured." Another reason to go elsewhere.

Zoe is fantastic. She is very knowledgeable and really cares about being the best at her…read moreprofession. After a compliment to her she replied that she "really geeks out about this stuff" in reference to knowing the physical ailments and exercises to help patients. All the therapists here are friendly, kind, empathetic, and help to push within your limits. Shout out to Trinity as well.

The entire staff is so friendly and supportive. They genuinely want to see you get better and feel…read morebetter than you have before. They listened to all of my concerns and needs while also giving me the care that my body needs to get better. I came in with numerous injuries and they took their time to evaluate and treat me accordingly. I truly appreciate them and all the work they do.

Was a patient of this medical facility for almost 2 years due to a traumatic work injury initially…read morewhen I became a patient the group was known as Federal comp and wellness and I was extremely satisfied with the amount of care and knowledge that my assigned doctor gave me. I worked one on one with the same doctor over a course of almost 2 years before this medical group was bought out and became CENTEX. AFTER THE CLINIC BECAME CENTEX the service and attention that I was used to receiving completely disappeared I showed up to a follow-up appointment to learn that the doctor that I had been working with closely for two years had retired and I received no notification not through my patient portal through email through postal mail or through personal email not even a phone call not to mention during their migration to this new owner ship they changed the software 50 used to manage their scheduling and patient portal access. They scheduled follow-up visits for me using their old software and when I arrived on the date and time of my appointment there was no record of it I was literally turned away because of one of their software programming errors. I guess everybody was too excited to have their new ownership their new titles their new schedules their new office their new incomes to make sure that the patients were still being taken care of. A complete stranger to my case was assigned as my attending physician and after having one office visit with him it was blatantly clear that he had zero knowledge or understanding of what my history was the plan that myself and my recently retired attentive doctor had so closely worked on for 2 years together. It was obvious that there was zero communication between the people riding up handling administrative duties and the faces in the clinic talking to the patients for example my case administrator had written of a medical narrative to supply to the Department of Labor detailing this seriousness and the status of my work injury and that I was at that point in time partially temporarily disabled. 2 Days later I am surprised with my new doctor who has no idea what's going on with me I doubt he even knew what part of my body was injured and he made an official report deeming me ready to return to work whole time after I was told More physical therapy was ordered for another three more months and that the administrative individuals employed by his own office painted a very different picture just 2 days before. Talk about embarrassing and incompetent and infuriating. I expressed my dissatisfaction to this doctor and at my next visit I was assigned yet another doctor who was a spunky rude little girl. I never went back and she screwed up my paperwork too they ended up compromising my compensation in which I ended up having to appeal which took months and a lot of time and effort on my own while still suffering from my work injury.

This could not be a worse managed facility. The scheduler/receptionist has zero care I for the…read morecustomer/patient. She scheduled me an appointment when the doctor was not even in office. So if you are person that has to work or has any commitments at all, stay away from this place.

I had a great experience with Girling home health care system. I was in need of service for a…read moreconsultation at the time for a home health aid. I didn't have a honest health aid and they were able to provide me services I desperately needed for my Father.

I had used Girling up until last week, when my insurance switched from one to another. I had the…read moresame healthcare worker waiting for the switch. 1st - they never informed me of the switch and 2nd as a person legal blind, they told the girl, but didn't tell me. 2. On Monday, I found out that I no longer had an aid. Since I have cancer, this was a problem. 3. I finally found who to contact on my insurance, and they called Girling on Friday, to switch me over. Girling told them, they no longer had any workers available. Mind you. Their worker was volunteering her time to help me get the insurance company to fax Girling. They lied. They lied to the insurance worker, they lied to me, they lied to their employee. The woman's name is Angie who lied to me. I wouldn't recommend them. Any company that lies to their customer, their workers, and the insurance company, is not really out to do good business.

I knew Dr. Colon when he was in the US Army. He was discharged at the end of the first golf war,…read moreand on his way home. He took all his case work with him so that he could leave his medical council with the army medical people to where it wouldn't be a burden on them to deal with the patients that he was treating. He is a man of high standards, and empathy. His quality of care of the highest standard.

Dr. Colon is my Neurologist. He is absolutely amazing. He takes the time to listen to your…read moresymptoms, he asks questions, and he answers all your questions and concerns. I was sick for 4 years with no diagnosis till Dr. Colon and he was the first dr to take my symptoms seriously and to get me a diagnosis. Then he started treating me and actually cares about my health and wellness during treatment to make sure the medication doesnt harm my body. Absolutely amazing Dr. Highly recommend him!!!

Dr.Clark has been amazing for my family for the past four years. He has always been there when any…read moreissues pop up and is very flexible with doing virtual or in person appointments. They are the best!

Wow staff at Pathfinders -poor patient care. For a Mental health facility the clerk managing my…read morephone call was rude. I made a request for an appointment online, received a call back promptly. When I called for an appointment I was told no appointments available. Okay no worries. Then ten days later I get another call asking to call for an appointment. Called and told that I would have to be placed on a waiting list. The previous clerk told me incorrectly. Waiting list specifics, no end in sight. No idea if it could take years to see a therapist . Her attitude was so sad too bad for you. No wonder our mental health system is in a sad state.