Dismal! Visited today, March 10, 2026. I used to love this shop, but haven't been here in years. As…read moresoon as I opened the door I smelled urine odors coming from the small animals area. There were 5 large rabbits each in tiny cages, and one of the Holland lop rabbits for sale had an eye infection. The tanks were dirty, and the entire shop looked shabby and depressing. Almost all of the aquarium lights were off, and there were signs of illness in the fish. A tortoise was in a plastic stock tank with a bowl of filthy water, and no enrichment. Heartbreaking, I hope the care improves.

Very knowledgeable and friendly staff. Great selection of tropical fish for our new tank set up!read more

First they have no AC, the trimming station was closed. Fine. I understand…read more Then, next week, she all booked. Following week, she is too busy to talk. Too busy to TALK???? Absolutely no option to reserve a time for appointment. What if other people have a habit to plan ahead. Not on a fly-by, how day going to be in the morning, or how the groomer is feeling in the morning. This is business. Please have a business approach to the customers. Why priority is given to the favorite customers? Not a reliable establishment.

Great selection, helpful staff. The dog food variety really is amazing. I like the treats…read moreselection, and the fact that they have some offering beyond Milk Bones, etc. Prices are high but they do have a rewards program.

I have a Newfie and it takes hours to groom her. They do a great job and are always very caring.read more

Knowledgeable and friendly staff ! Always available and helpful with their store products.read more

If you don't have a dog or cat this place DOES not care about you, your pet, OR ur money.. went to…read morethese locations for years for all my supplies.. food, bedding, treats, furniture, cages, etc.. new management and suddenly my section got smaller n smaller and now it's an end cap with nothing else.. manager seems unphased by complaints and questions while employees seem stressed and understanding. Management says she noticed the stuff doesn't sell.. when you never made an attempt to keep it stocked that will happen.. Fish nook and somehow even pet smart and local grocery stores have more.. if u SOMEHOW manage to find something u want.. I hope it lasts forever cuz they will never restock.. 74 thumbs down

Ari is amazing! She goes above and beyond to make sure that you purchase the right products for…read moreyour pet. Her personality is like a ray of sunshine! I always look forward to shopping here when she is working. Her knowledge, compassion and dedication to her work is phenomenal I highly recommend loyal companion in west concord

As other reviewers have stated, this location has moved to West Concord. I was hesitant to give…read morethis place a try due to all the negative reviews, but I've been bringing my rescue Beagle, Walter, to Boston Dog for four months now and it's been nothing but a great experience. Jeremy and his team take wonderful care of him, and went the extra mile to welcome Walter to the pack since he's a bit of a shy guy. Both Walter's separation anxiety and confidence have improved since coming to Boston Dog, as he continues to gain trust in the world and the people in it. The other pups seem very sweet and I'm so happy that he has some new doggie pals to hang with. I find their rates reasonable and I also like that I don't have to make a reservation in advance. The only minor drawback is that they don't accept credit cards, it's either cash or check, but that's not a big deal.

The location has moved to West Concord. The staff has stayed consistent and my dog continues to be…read moreexcited to come here. At the moment they are still settling into the new space and it's coming along. My comments below still stand re: boarding reservations, but we've worked out a method (see my original review) and it's never been an issue.

If you need a place for you feel like a piece of mind letting someone take care of your fur babies…read moreI highly recommend Posh Pup. The owner Scott and his team make you feel like family and send you a report card on how your pet is doing. They do boarding, daycare and grooming (Bolton location only). They have Acton and Bolton and both are pup-proof and gives you a piece of mind while having the babies play. I personally have three dogs that go one - two days a week and they love it. They come home exhausted after having a fun day and they even get a special treat before they come home. I'm truly thankful for Scott and his team always making us feel welcome and making sure our boys are taken care of.

I just have to leave a review after my super stupendous treatment at the posh pup!!!! The new…read morefacility is beyond dreamy for my 2 pooches Lola and Falana!!! The courteous friendly service by the staff and superior attention are unsurpassed by any measure. My puppies are so happy and so am I! As if that wasn't enough the owner called me to say what a delight my fur babies are!!! BRAVO!!!

Wag and WASH - has no wash facilities in concord. Website shows wash basin, etc…read more we showed up with our pup to find out it has no dog wash facilities. False Advertised. disappointed!

You can find just about everything you need at West Concord's Wag N' Wash. The staff are super…read morefriendly and helpful, making each visit a pleasure. Products are of high quality, leaving little need to go anywhere else for our pet supplies. I hope W-N-W stays in West Concord for a very long time :)

Got a quote and a scheduled date for lawn mowing. Person didn't come out, said trucks and lawn…read moremowers broke down and wanted to use a weed whacker only for $60.00. I said no. Went on thumbtack looking for more quotes and they reached out again, told them they never came out, got rude messages back. Unprofessional.

They have a great selection of items and they are very knowledgeable and helpful,Prices are also…read morevery reasonable.

Overall a great experience a little out of the way but always worth it.Stopped by today to top off…read moreour tank and make sure our parameter's are were they should be.Mike was beyond helpful when we walked in.Testing our water while the owner got us the proper mixture for our tank.Through picking out corals and just talking about salt water tanks my interaction with Mike has definitely earned my loyalty as any time I go in it's always the same interactions.While giving us honest recommendation,Overall 10/10 Love The Reef is the best go to for your salt water needs or questions

Great store with some really amazing corals, these people really know how to maintain a saltwater…read morereef and help you improve your own.