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    Pet World

    3.4 (93 reviews)
    Open 10:00 am - 6:00 pm

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    I don't think this is a bad store, they seem to take really good care of their animals except for the bettas. Their most expensive betta seemed to have a broken back or something and all the betta cups had a lot of old food at the bottom. They had a very small selection of aquatic supplies and the betta set ups they were marketing are terrible for them. If you want to get wet pets and learn to care for them properly, go somewhere else. Edit: I went back because I felt guilty leaving him. I asked the cashier if he was discounted because he was sick. The cashier seemed to sympathize but another lady piped up and rudely said he came like that. I don't know if she was the manager or the owner. She gave me $10 off which I appreciate but still overpriced for a fish that is sick, I paid $24 for him. I tested his cup water when I got home and the ammonia was at 1 ppm, nitrites were past 5 on the chart, and the nitrates were around 10. Clearly the bettas are neglected and management doesn't care. The cashier was very nice though.

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    1 year ago

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    15 years ago

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    6 years ago

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    3 years ago

    great place for the most part but like anywhere there's always one. I brought my cat in to have her claws trimmed, the man snarled at me

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    8 years ago

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    6 years ago

    Fantastic pet shop, arguably the best in metro west. Super clean, animals well cared for, knowledgeable and friendly staff.

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    6 years ago

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    14 years ago

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    Page 1 of 3

    Ask the Community - Pet World

    Review Highlights - Pet World

    I adopted my two cats from them (well, from SPIN who run Kitty City) and they wonderful, chill cats.

    Mentioned in 5 reviews

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    PetSmart

    PetSmart

    (75 reviews)

    My dog Max is a rescue puppy we got last August 2022. Max can be a hesitant dog to strangers and…read moreeven our family/friends. Max has been going to doggie day camp for over a years now. They treat him so well, he loves them! Everyday when I bring him in his tail starts to wag as I check him in and he see's the manager. I swear he loves them as much as he loves us. They do fun photos monthly and even celebrate his birthday. We've even started to use their dog hotel when we go on vacation. He always comes home tired from all the playing he gets done there. I would suggest this doggie daycare/hotel to anyone in the area. That's how we started going by coworker who had a great experience as well and suggested I take Max. We also did two courses of dog training with an associate named Julia. She ran really great classes and had so much patience with all owners and puppies.

    Apologies in advance for kvetching but sometimes Gen Z employees make me want to scream. I am well…read moreaware that if I ask for a help in PetSmart, I will pretty much always either get help from a knowledgeable, customer service oriented, animal loving employee OR I will get nothing from an employee who is working hard at doing the minimum required to not get fired. By now you have likely guessed that today I got the latter. After closely searching the aisles for the item I needed, I rolled the dice and asked a cashier for help. Me : " where can I find a poop bag holder that..." Gen Z employee: *cuts me off mid sentence* " in the toy aisle." Me: " which toy aisle? there are more than one." Gen Z " the one over there" *gestures vaguely* Me: " I looked, so where exactly in the aisle is it?" Gen Z: *frustrated look* " OK I'll just show you." I follow Gen Z to location and she gestures to an area with I have searched already since there are similar items there. I ask her where exactly and she points to everything and says "all of these," clearly having zero clue what I was looking for since she stopped listening before hearing what I needed. I say I looked already and it's not here. Gen Z : "Then we don't have it" and walks away in a snit. She stole my snit! She wasted my time, gave me attitude and may as well have flipped me the bird to top it off. So I was irked. So, dear Yelpers, I came here to have my snit. Many thanks for indulging me. Now I'm over it. Have a lovely day.

    Pet World - petstore - Updated May 2026

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