Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Customer service was great! The staff communicated consistently throughout the process and did a…read moregreat job with flushing my electric water heater. Will definitely be using them again!

I've now used this plumbing company twice. From the moment I reached out, they were quick to…read morerespond and showed up promptly to take care of the issue. Not only were they professional, but they were also super personable and easy to work with. You can tell they truly know what they're doing, their confidence and expertise made the whole process stress-free. I highly recommend them to anyone looking for a trustworthy, knowledgeable, and efficient plumbing company!

well just after they came, did nothing etc, N ow my irrigation line is broken and every time I run…read morethe sprinklers I have a horrible underground leak and I am freaking out!!!! If they broke my pipe under the side walk I am going to have to sue their asses off!

Great response time. Great pricing…read more Honest Quality work Satisfied customer Returning customer

Derek came out the same day to check out our furnace for a recommended upgrade requested by a home…read moreinspector as we were selling our house. He assured us it was not necessary and would involve a lot of needless expense. He wrote a report and refused to accept payment for the service call. How refreshing to find an honest, kind local professional looking to truly help his customers. I would certainly trust him to be reliable and fair in all his business dealings. 5 stars!

A+++ I highly recommend using J & M Air Conditioning & Heating company, they provided timely…read moreprofessional service. I can't say enough about the integrity of this company, they went above and beyond to take care of the special circumstances of my elderly disabled parents. The J & M team are AMAZING...BIG shout out to Heather for being so incredibly professional, kind and compassionate while handling my customer service request :)

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it…read morerains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements.

My husband called the technician and Carlos, showed up within the hour and was very professional…read moreand knowledgeable He let my husband know the breakdown of what's happening and he even took the time to show him the issue and came up w several solutions for the fix We definitely recommend this company! Thank you Carlos from Top Notch Rooter & Plumbing!

Carlos was wonderful, he was informative, polite , reasonable price . I would recommend him to…read moreeveryone!

Ernesto responded quickly with cost and availability. He arrived on time and diagnosed the problem…read moreimmediately (bad cartridges). He proceeded to procure the necessary parts and then installed them without any problems. Total time spent was 1 hour and 45 minutes (including time spent looking for the parts). He fixed the problem efficiently in a professional manner. The cost was not cheap but considering a job well done on the same day it was worth it.

he charges 450 to send a camera down weather it works or not and I said No he said "Sounds good to…read moreme" he cant even spell "Whether" . I could understand if a customer was screaming, which I wasnt, (You should still remain professional and take the high road) the way he spoke to me was very unfriendly like he didn't care and because I gave him a bad review my phone blew up.. seems like a narc excuse to rage on someone.. Check the pics.. do you want to be spoken to like this? I love how in his response he makes assumptions that I cant afford anything.. that should tell you what a jerk he is and NO I don't give All bad reviews. I am not going to allow disrespect either. Go look at the reviews that are not currently rec. There, you'll find the truth. The bottom line is.. if you havent done anything wrong you don't have a reason to defend yourself. BTW I wasn't having a bad day.. your assuming childish crap about that too. Call me some more names... go ahead.. no one will hire your sorry butt now. Stupid lol God forbid you hire this guy and he makes a mistake.. don't count on an apology if he is this defensive! I had a couple other guys come they were very sweet and helpful.

We cannot say enough great things about Francisco! He completely transformed our space. We started…read morewith an empty wall and awkward layout, and he built us a custom closet that is not only beautiful but incredibly functional--just look at the before and after photos! On top of that, he repaired our grill structure, built a solid step for our garage, and fixed our leaking sprinklers--all with the same level of care and attention to detail. Francisco is reliable, professional, and truly takes pride in his work. He shows up on time, communicates clearly, and makes sure everything is done right. It's hard to find someone this skilled and trustworthy. We will absolutely be using him again and highly recommend him to anyone looking for quality work!

He provides excellent service, and is professional and knowledgeable. I would recommend.read more