I've been seeing Megan for 3 years now and I'll never trust another person with my hair again!!!…read more I've been getting extensions off and on for the last 10 years. I've had all types of extensions - tape-ins, k-tips, and wefts. I can speak from my own 10 year extension journey when I say it is very important to do your research before getting extensions. When I started seeing Megan, she spent an immense amount of time showing me where my where my previous hair dresser had damaged my hair and showed me how I can take better care of my hair. I had literal bald spots. She focused on getting my REAL hair healthy before we even entered into extension territory. Im happy to report that after a year of extensions with Megan, my hair is actually HEALTHIER and (shockingly) LONGER!!!!! than it was before getting extensions. Megan is the only stylist I've seen that has been able to keep my hair as healthy as it was pre-extensions. She truly cares about your hair health at the end of the day. Plus, every time I tell someone I have extensions they're SHOCKED because of how well Megan can blend them into your real hair. On top of that, any time I come to Megan with an issue she always has a solution. I went through a phase where my hair was getting greasy extremely fast no matter how often or not I would wash it. Megan recommended hair care products that helped my scalp balance back out within a week. And the cherry on top is a glass of wine while she pampers you

I normally do not leave one-star reviews, but I feel other women should fully understand what they…read moremay be signing up for before committing to extensions with Roots and Rows. My experience with Megan was extremely disappointing and ultimately left my hair damaged and my confidence shaken. From early on, the install felt painful and overly tight. The sectioning appeared uneven and what appeared to be improper, causing constant pulling, discomfort, itching, and visible stress on my scalp. I even noticed thinning and bald spots developing not long after the installation. Appointments were often rough and uncomfortable. During services, my hair was pulled aggressively, my neck and ears were burned while blow drying, and after color services I experienced significant breakage and shedding. Instead of feeling cared for as a client, I felt dismissed whenever I tried communicating concerns. Conversations often became defensive, with blame redirected back onto me rather than addressing the issues I was experiencing. By my last appointment, I truly did not even want to go back, but I knew the extensions needed to come out. To avoid conflict, I scheduled another future appointment knowing I would not return. What added to my disappointment was that we had previously agreed on a trade arrangement that should have made that final appointment free, but that agreement was not honored. Instead, I was charged $85 for roughly 35 minutes of removing the extensions and trimming my hair. I had specifically asked for only a slight trim with the front pieces remaining around collarbone length, but over two inches were cut from the front. After everything my hair had already gone through, this was upsetting and felt careless. The biggest relief came when I finally removed the extensions. The constant pain and itching immediately subsided. Since then, I've spoken with multiple hairstylists who encouraged me to stop the extension process and focus on restoring the health of my hair. What hurts most is feeling like I trusted someone with my hair who did not prioritize its health. I have lost a significant amount of hair throughout this process, and it has deeply affected my confidence. Considering the high prices charged, I expected professionalism, care, and healthy installation practices -- and unfortunately that was not my experience. I also felt Megan did not demonstrate the level of expertise I expected for the prices being charged. After knowing Megan for over 15 years, this entire experience has been incredibly disappointing. The before-and-after condition of my hair speaks for itself. I strongly encourage anyone considering extensions here to thoroughly research extension methods, installation techniques, and long-term hair health before committing.

I came here last year for a facial. I swear I did a review back then!…read moreIt was a wonderful experience! The lady who did my facial was very helpful and professional! She explained everything she was doing and gave me recommendations on keeping my face clean and healthy. The location was really nice! I loved the cozy feel and being offered a cup of coffee while I waited.

My first time ever doing a facial and my experience was amazing! I had Leslie take care of me and…read moreshe was very knowledgeable and helpful when I had asked her about skincare throughout the session. She throughly explains what each product she uses does for your skin based on skintype. The vibes at the time was relaxing and at first you may feel a bit awkward but after a while you feel right and home and snug. Definitely will be booking again soon!

Trendy, hip salon in Orlando. My daughter went here to get a hair cut. She hadn't had her hair cut…read morein over a year and wanted someone who could do a great job on long hair. Our stylist, Tin, was really good about listening to what my daughter wanted. They also have a conditioner menu, with various types of conditioning treatments/masks you can get in addition to your service. If you check in with Yelp, you get a FREE treatment (they range from $25-35). So we also enjoyed a free treatment with the hair cut, blow dry and style. They have several stylists to choose from based on your needs and they have a wide range of pricing. Our stylist, for a long hair cut, blow dry, style and curling was $150 before tip. She did a really good job.

I've been going there for years and have always had a wonderful experience! Parking is easy, the…read moresalon is nice and clean, and my stylist Yoey is the absolute best! Every other stylist that I've been around in the salon has always been so friendly too; they always make sure you're comfy and ready for the cut and color you want. I recommend all my friends to go!

Outstanding service, knowledgeable staff (thanks, Carter!). Hailey is a magician and made my hair…read morelook healthy, shiny and fabulous. I highly recommend this wonderful small local business.

Replied quickly. Fit me in. Was very pleasant. Fixed a botched bleach job I did to myself and it…read morecame out nice.

Before I get into this review just be aware that there are TWO locations for this franchise &…read morethey're 10 minutes away from each other! (I made this mistake and went to the wrong one first then the correct location for my hair appointment lol!) This hair salon has a parking lot right next to the business which I like. When you walk in, you feel right at home with the receptionist greeting you & offering you some type of beverage such as water, soda, coffee, tea or wine! Not only do they do that, but they also have sweets at the front! At your appointment time you are greeted with your hairstylist at the front. Moved to Orlando about a year ago and I still haven't found a hair salon that I truly trusted until I came here! I called a few weeks in advance to book an appointment for a blowout & the process was easy since I didn't have a specific person. I had a guy (I can't remember his name) but he was great! He was very friendly and did exactly what I asked of him! For the price honestly I was shocked. It was not bad at all and not what I was used to because I have THICK hair & they charged me for a blowout around $45 which was VERY reasonable! I am very happy I found my hair salon and will definitely be back here!

I recently booked an appointment for a 30-minute Mini Signature Facial and, on the day of the…read moreappointment, I drove over so excitedly that I actually landed at the wrong (Ivanhoe) location. I was mortified, but the staff there were super nice -- they provided me the correct address, assured me everything would be fine as their Milk District locations as only about 10 minutes away, and they even called the staff at age Milk District locale to let them know I would be a bit let due to my having accidentally driven to the wrong place. When I arrived at the correct location, literally 10 minutes later, the staff there was great -- they let know that I would still receive the full service and brought me over a sparkling water while the esthetician, Marissa, came over to get me. She took me to the back, where she performs the spa services. Marissa was absolutely delightful, taking the time to explain her process while also listening to my skin needs/concerns. I was happily surprised to learn she uses Eminence Organics, which I didn't even realize when I made the appointment. Eminence is my all-time favorite skincare line, so this was a major plus! Anywho, she provided a wonderful facial experience , and I walked out of there feeling smooth and refreshed! 5 stars, 2 thumb up, 10/10 recommend!

I've been seeing Kim for years now. I don't know what I'd do without her! She is so great at…read moreletting the hair organically guide the cut. I've never left unhappy, ever! Also she's just so sweet and easy to chat with, which is important for some of us who may have social anxiety etc. I've had my color done there as well with a few different people and again, it's always a 10/10 experience. They have a really sweet waiting room that features small businesses and will always offer you tea, coffee, la croix (!) and probably more.

I went in for the first time and although my hairstylist was nice and listening to what I wanted,…read moremy haircut was uneven. I'm a bit disappointed I paid over $100 for this haircut. I probably won't go back. All these salons charge so much money for a simple haircut and the results don't follow through.

My first appointment at Salon Dulay for a color balance and cut exceeded my expectations. The salon…read moreitself is very upscale and resembled more of a spa which added to the ambiance. While waiting for my service (and even during it) I was able to help myself to a quick snack (or two). However, the highlight for me was definitely their hair washing station as the sinks have a very comfortable neck rest and for added comfort they provided me with a rolled up towel to place under my neck and even a step stool for my feet. Additionally, as a first-time client I was able to get a $25 discount, a thank-you note from the owner, a curated bag of Aveda travel products and coupons for my next visit. If you are looking for a professional, luxury salon experience with excellent results, I highly recommend them.

Allie is a kind and beautiful soul and an excellent stylist. I love my cut and the great scalp and…read morehand massages .

I loved this place. Jessica took great care of me. I have been nervous about making a big hair…read morechange for a while and she was awesome at accommodating my requests and making me feel good about the process. I'd definitely recommend Educe.

My stylist was late. Didn't mind to much about that. She cut my hair nicely but honestly i think it…read morecould have been styled more better. I was expecting more curly hair and it lacked in that aspect. Not the best but not the worst service i have had.

A rave review goes out to Ryan for my first haircut with him at Dolce Vita in Winter Park. I…read moreappreciate the generous time he gave me for my consultation. He really listened to the type of haircut I was looking for. He analyzed photos of what I liked and didn't like about my previous haircuts. He thoroughly explained in detail, the way he was going to cut my hair and the result I could expect. While he was doing my hair, I recognized the cutting methods that my former stylist in New York City used, to achieve similar results. I appreciate that Ryan suggested giving me a moisturizing treatment (due to bleaching damage from the past), as well as recommending products to use on my hair at home, in order to regain my hair health. (With no pressure to buy) I enjoyed Ryan's friendly, personality.Ryan is a stellar professional and a talented artist! My hair turned out exactly the way I wanted! (The way I always had living in NYC....the way I haven't been able to get with haircuts in other Florida salons, since moving here a year and a half ago!) THANK YOU RYAN! I have already booked my next appointment with him.

Was with a friend getting her color done and asked if they could fit me in for a bang trim. Abby at…read morethe front desk was super kind and helpful, and got me in with Lauren who did a fabulous job and was so kind and gorgeous. Great experience, thanks ladies!

My daughter and I have been multiple times. Always fantastic…read moreservice and results! We've had hair cuts, coloring, manicure, pedicure, eyebrow waxing. They always offer beverages as well. Last time we were in, they were remodeling and it was looking fantastic!

What a great staff! Everyone is friendly but they are also experts in cut & color! I'm in town for…read morework for a few months. I've been twice and already setting my next appointment!