I was looking for some one in my community to get the septic flushed/pumped. Glad I found Dave. It took a total of 1 week from the time I contacted him till the work was done. I had no clue where the pump/inlet was, but Dave figured it out by himself with no help from anyone. He was to the point and professional. I will be using him in the future for sure and will recommend his services for sure. read more

I called every septic pumping place around Sudbury and decided to go with Sewer works. Dave came out within two weeks and pumped the tank at a fair price. Other companies charge and arm and a leg to dig to access the tank, mark up the pumping and also scare you into pumping more than is required. Dave is an honest guy that doesn't try to oversell you. read more

Our septic system was due for emptying so we called the company that did it for us previously, Sewer Works in Westford. While we were happy with the job done 2 years ago, this time was a complete disaster. No one was going to be home on the day of service, but we were told that isn't a problem. I did drive by our street at one point and saw their truck in our driveway so I assumed the job was being done. However, the next morning we were contacted by our next door neighbor who was very angry. Sewer Works went to their house, not ours. He pumped out their system, realizing too late that he was at the wrong house. He apparently pulled out the hose and dragged it out of our neighbor's yard, down their driveway, and onto the street to our house, leaving a long, disgusting trail of waste material. Our neighbor had to hose down everything on his property. One of his dogs even rolled in it before he realized it. We got quite an earful from our neighbor and who can blame him. A phone call to Sewer Works was returned today and the owner gave a very insincere "sorry" and that was it. Absolutely incompetent and unprofessional business. Will never use again. read more

I gave this company a call after another company failed to come fix a problem with my septic system. Sewer Works came the within a few hours of my call with hopes of being able to fix the problem right then! Unfortunately it was a bit more complicated, but they were there in a couple days with a backhoe and took care of everything. Great to deal with and very reasonably priced. read more

Description Of Work: We had a very old septic system that needed to be updated (40+ years old). We called a few companies to get bids and went with Sewer Works because Dave Chandler (owner) provided a good price and was able to have an architect sketch up the layout for the septic on our land. Since Dave installs many septic systems in Westford, MA, he is very familiar with the town regulations and friendly with the town inspectors. Dave was clear from the start that his estimate was based on what was expected to be found underground but would vary if the existing system was different when he started digging. Comments: Dave had a clear plan for excavation and was sensitive to the fact that we are gardeners and wanted to preserve our garden bed material as much as possible. He was also sensitive to the fact that we wanted him to do his best to keep a rock wall that was on the edge of the dig site even though it was not a sturdy wall. He promised to do his best but could not guarantee that it would not fall due to the heavy trucking equipment that would need to be brought in for our system. Upon digging, Dave found that our existing system was a daisy chain of 4 cespools and not a proper septic system. He discussed the situation with us and was clear about what needed to be done. There were additional charges (reasonable) and an additional 2 days for the project (also very reasonable). He was not phased by the change in project scope and we consistently felt that he was fully capable of handling the project and the result would remove the problematic material and leave us with an up-to-date Title V septic system. Dave was a hard worker who called in excellent vendors to supply the septic tank and gravel/fill material. He was prompt to arrive early each morning and worked a full day each day (weather permitting). There were never any doubts in our mind that he would do a superb job. It was apparent that he is skilled in septic installation and was very detail-oriented when making sure that all the pipe levels were correct. We are confident that we will not have any problems in the future with our septic installation and that it will serve us well for the next 20-30 years+. He made good on his promise to save our garden bed material which he had moved aside during the project and then replaced at the end of the project. He was able to keep our unstable rock wall intact despite it being right at the edge of the construction area and the heavy equipment had to pull up right next to it each day. We were very pleased about this. Dave was very careful with digging and directing the trucks so that they would not put undue pressure on the wall. He left our land in excellent condition with high-quality loam on the top layer ready for us to lay grass seed. He could have taken care of the seeding as well, but we preferred to handle it ourselves. The land was well graded and raked. We had to do very little to prepare the area for seeding and the final result was very pleasing. I would highly recommend Dave Chandler and the Sewer Works company septic services. read more