This happened a few years ago. Two brand new dresses,(never worn) ,of mine went mysteriously…read moremissing. LacI did her absolute darnedest to try and figure out where they may have ended up but, to no avail. I was able to replace them thankfully and Laci reimbursed me. I was so touched by all Laci did I am forever grateful for the effort and kindness I was shown by her and her establishment. I am sorry this is posted so late I didn't know I could post a comment until today. So better late than never. Again, many thanks. e. Spencer

Absolutely 5 star service! These guys took on a designer purse cleaning no one else in the area…read morewould and my mom is sooooo pleased with the results! She can't believe they were able to get her (6 year old) bag as clean as they were! Great value too for the amount of work that was needed! I saw folks with regular clothing and comforters being picked up as well when I was in the shop for drop off and pick up so I know the community trusts them with everything. I highly recommend using Leary's after this experience as they're the only dry cleaner I'll be using in Rochester in the future!

I have taken garments there to be dry cleaned and others to be altered (usually hemming, but also…read morerepairs to outer-garments). The quality of the repairs and alterations is very good, prices are fair, and timeliness is good. Be aware that credit cards are not accepted.

The place is called Topnotch bespoke. The person at the counter was extremely rude. He looked very…read moreseedy. He wouldn't fix a zipper on my pants because he said they smelled (they were washed). When I asked about fixing a zipper on my coat, he wanted cash up front and wouldn't commit to a completion. He wouldn't take a charge card or debit card. If you want to get overcharged, pay upfront and be treated like trash he's your guy.

Need to chime in here because this is the only dry cleaner I've used in Rochester for years. Great…read morejob with cleaning. I brought my white full length lulu puffer coat in twice this winter and it came back like new both times. They have also done alterations and each time they were perfect. They are Always very polite and even ask if I need help carrying my stuff to the car. I recommend this business.

If I could give 0 stars I would! Terrible service, extremely rude money hungry people. Workers are…read moresuper lazy and tried to steal fabric from my dress and overcharged me without doing all the work I asked for.

Brought a bridesmaid dress here to have it shortened several inches and taken in slightly in the…read morechest area. They charged me $100 for the work and it was ready for pickup in about 3 weeks. After just having a wedding myself and paying for bridal alterations at another location, I was very pleased with the pricing and turnaround time they offered. My dress fit perfectly when I picked it up and I'm so excited to wear it now! I highly recommend this business based on my experience and would come back for alterations in the future.

I bought a brown jacket off depop, it was way too big on me so i couldn't return. Luckily Golden…read moreneedle fixed it for me and it was perfect and not expensive at all.

Always great service and taking in items for cleaning with care. Like the packaging upon returning.read more

I have never been to a dry cleaner before but wanted to try to get my super dirty white winter coat…read morecleaned. My husband told me of a place next to Wegmans but it's no longer there- sign says they merged with Julian's on Latta road. I knew where this was because I go to the plaza a lot. Staff was super friendly and walked me through everything. The picture doesn't do it justice. It came out beautifully and I'm very happy. Was 20 bucks and worth it. Will definitely go back! The only thing I would change is that I was texted and emailed multiple times about reviewing this place the same day and the next morning.

I've been going tho Gates Cleaners for years. Quick and friendly. Conveniently off I-390 across…read morefrom Wegmans.

I was referred here by my tailor to get my wedding dress pressed to remove wrinkles. I walked in…read moreand told the man who sent me and he proceeded to pull my dress out of the garment bag right in front of my fiance, 3 DAYS BEFORE OUR WEDDING. I got my dress tailored by another man, who is great. The wrinkles in the dress were too much for him to remove so he sent me here and told me it would be taken care of, as he didn't let me know about the issue until I went to pick up my dress after my final fitting. The man at Gates Cleaners told me no one called him and started yelling at me, telling me my request to get this done was ridiculous and as mentioned above, without warning, he pulled MY WEDDING DRESS out of the garment bag without warning right in front of my future husband. If I had any other option, I would have taken my dress and left. I will NEVER return to this place nor will I hold back on sharing my experience.

Excellent and pleasant service Knowledgeable and honest…read more Look forward to becoming a long term customer

I had a light-colored linen suit I needed to wear to a wedding with some small rust-colored stains…read moreon the sleeves. Other cleaners had been unable to get them out. I brought the suit to Dryclean Express in hopes of just getting a quick press, but they said they would take a shot at the stains as well. I was delighted to pick up the suit later the SAME DAY with the STAINS GONE, and the whole suit looking great. Thanks a lot!

The entire experience was like a well-oiled machine…read more I called to see about booking an appointment and they gave me all the info I needed in one sentence-- that it was drop in, they'd complete the visit in 30 mins, make the alterations in one week, just bring the dress and the shoes. I was seen immediately when I walked in despite it being mid-day on a Saturday. The tailor clearly knew what he was doing and was able to suggest solutions to help fix all of the issues I was worried about. I was very impressed by how quickly and expertly he made the necessary pins, marks, and suggestions. When I picked up the dress they had me try it to see whether more modifications were needed. It looked great, however a few dark marks had appeared on the dress since I dropped it off. To fix this, they got it dry cleaned within a few days. Overall it was a great experience!

They've always done great work. I've had to return a couple items due to hems falling out... no…read morebiggie. But their prices have seemed to gone up exponentially. I took in two items for repair and drycleaning, $218.00!. I have gone to them for years, but I will have to find an alternative. Update: Went back in to pick up my items and inquired about the high price tag. One of the owners looked over everything and refunded me $101. He stated the person ringing me up made a mistake. That's one heck of a mistake!!! Anywho, check your receipts. Unfortunately, I won't be going back. December 29, 2025 13:48 hrs Pete Hopkins, BS., EMBA (in progress)