This happened a few years ago. Two brand new dresses,(never worn) ,of mine went mysteriously…read moremissing. LacI did her absolute darnedest to try and figure out where they may have ended up but, to no avail. I was able to replace them thankfully and Laci reimbursed me. I was so touched by all Laci did I am forever grateful for the effort and kindness I was shown by her and her establishment. I am sorry this is posted so late I didn't know I could post a comment until today. So better late than never. Again, many thanks. e. Spencer

Absolutely 5 star service! These guys took on a designer purse cleaning no one else in the area…read morewould and my mom is sooooo pleased with the results! She can't believe they were able to get her (6 year old) bag as clean as they were! Great value too for the amount of work that was needed! I saw folks with regular clothing and comforters being picked up as well when I was in the shop for drop off and pick up so I know the community trusts them with everything. I highly recommend using Leary's after this experience as they're the only dry cleaner I'll be using in Rochester in the future!

My son and future daughter-in-law came into town yesterday and needed their clothes dry cleaned for…read morea wedding. And it had to be done quickly! We took the clothes to Julian's and they were able to get the job done by the next day. The staff was very pleasant, and we used a new customer discount to get a very reasonable price. I will be using their services again, especailly if I need something dry cleaned on short notice.

Why is it every fall/winter when I bring my sweaters in for dry cleaning they come back hanging on…read morea hanger like a shirt, when it should be folded and hung over the hanger. This is the third time you have stretched out my sweaters. I am no longer going to use your service I am done with your company.

Need to chime in here because this is the only dry cleaner I've used in Rochester for years. Great…read morejob with cleaning. I brought my white full length lulu puffer coat in twice this winter and it came back like new both times. They have also done alterations and each time they were perfect. They are Always very polite and even ask if I need help carrying my stuff to the car. I recommend this business.

If I could give 0 stars I would! Terrible service, extremely rude money hungry people. Workers are…read moresuper lazy and tried to steal fabric from my dress and overcharged me without doing all the work I asked for.

I have taken garments there to be dry cleaned and others to be altered (usually hemming, but also…read morerepairs to outer-garments). The quality of the repairs and alterations is very good, prices are fair, and timeliness is good. Be aware that credit cards are not accepted.

The place is called Topnotch bespoke. The person at the counter was extremely rude. He looked very…read moreseedy. He wouldn't fix a zipper on my pants because he said they smelled (they were washed). When I asked about fixing a zipper on my coat, he wanted cash up front and wouldn't commit to a completion. He wouldn't take a charge card or debit card. If you want to get overcharged, pay upfront and be treated like trash he's your guy.

The entire experience was like a well-oiled machine…read more I called to see about booking an appointment and they gave me all the info I needed in one sentence-- that it was drop in, they'd complete the visit in 30 mins, make the alterations in one week, just bring the dress and the shoes. I was seen immediately when I walked in despite it being mid-day on a Saturday. The tailor clearly knew what he was doing and was able to suggest solutions to help fix all of the issues I was worried about. I was very impressed by how quickly and expertly he made the necessary pins, marks, and suggestions. When I picked up the dress they had me try it to see whether more modifications were needed. It looked great, however a few dark marks had appeared on the dress since I dropped it off. To fix this, they got it dry cleaned within a few days. Overall it was a great experience!

They've always done great work. I've had to return a couple items due to hems falling out... no…read morebiggie. But their prices have seemed to gone up exponentially. I took in two items for repair and drycleaning, $218.00!. I have gone to them for years, but I will have to find an alternative. Update: Went back in to pick up my items and inquired about the high price tag. One of the owners looked over everything and refunded me $101. He stated the person ringing me up made a mistake. That's one heck of a mistake!!! Anywho, check your receipts. Unfortunately, I won't be going back. December 29, 2025 13:48 hrs Pete Hopkins, BS., EMBA (in progress)

Over the past several years, my husband and I have brought in a variety of garments to be altered:…read morejackets, pants, dresses. My husband also had one gorgeous bespoke suit made. Ali Gültekin has been a tailor for decades, and his expertise has been perfect in all the work he has done for us. In addition to standard alterations, he has come up with solutions to some specific problems with pieces we brought in, for example fixing some small areas on a camel-hair coat where rough handling had removed the nap. You would never guess it to see the jacket after his repair. I believe he understands all there is to know about clothing, fabric, findings/accessories, and tailoring. His prices are quite reasonable, and he is agreeable to work with.

I have used East Ave Custom Tailor for several years. I have consistently had a positive…read moreexperience. Services I used range from hemming pants to sewing patches on uniforms and bags.

I was visiting Rochester for a lengthy period of time, staying at a nearby hotel, and needed to…read moreclean my clothes. Thankfully, I found this laundromat. I had the best experience here of any laundromat I have used! Thanks!

This MUST be the nicest laundromat I have ever been to. The place is spotless. The staff was…read moreextremely friendly, nice, and helpful. The customers are very polite too in my experience. The staff wasn't just sitting down behind a counter, she was wiping down machines, sweeping floors and assisting customers non stop. They offer like 3 sizes of washers and dryers. Also, you use your payment (cash,card) to load a "laundry card". Each machine accepts only this kind of card. The process is simple and makes the old "counting quarters" obsolete.

I'd like to give this place 3.5 stars, but I'm going to stick with a solid 3 instead of a 4 due to…read moremy history with this place. I've been a customer for a couple years solely due to the convenience of this place being near the Tops market and my place of residence of the time. After I moved a little further away, I remained a customer primarily out of habit. In the past, I've had some push-back for utilizing coupons, and at one point told to go to Tops to acquire one off the receipt. I complied and dropped off my order, then returned to find the door closed and mouthed through the window that they were closed for the day. Bad timing for me, or good timing for them? Not sure. But that experience always stuck with me. A few months back, I was going to write a 1 star review and move on to a new dry cleaners... until I met the manager of this location and the surrounding areas. She was very accommodating to my schedule, and empathetic to me being a student, and acknowledged that I was a long time customer and was put on the VIP list for a discount (No more coupons, awesome!). Now that I've mostly done business with her, my experiences there are very pleasant and courteous. She mitigates any dry cleaning concerns and catches stains I may have overlooked. I wish I could give this place a better review solely on my recent visits, but I can't ignore how things were before. I'll revisit this review sometime in the future if things stay this way!

At first when they lost my sweater ... my valuable **vintage** sweater ... the one that will be…read more*impossible* to replace ... I thought to myself "everyone makes mistakes." Then when they were extremely hard to get a hold of and painfully slow at returning calls so that we could negotiate how they were going to reimburse me, I thought to myself "I'm losing confidence in them but I'll give them another chance." Then when I gave them another chance and 2 pairs of pants came back SHRUNKEN, I thought "Take it to Yelp! Warn the others!" So I say to you all: "Find a different dry cleaner -- do not go here with a stitch of clothes you care about!"