Go at your own risk because the owner keep an attitude and don't expect them to care if you are…read morehaving any issues with hair breakage, or any other hair issues.

The only reason I didn't give 5 stars is sometimes you have to wait for service but the quality of…read morework is excellent. This place is always clean bathrooms clean friendly yes no issues just wish it was closer to where I live. To tell the truth I never give 5 stars, maybe if they had 4 1/2 stars that's what they should receive.

Great salon with an upscale vibe and nice and professional staff…read more Recently I received what was one of my best haircuts ever. It's a bit pricey ($50 for a man's haircut - OUCH) but they do a terrific job and are attentive to detail.

Melissa Smith does my hair and does a tremendous job. Everyone is very friendly and professionalread more

I love the salon. So inviting. Marie is the bomb and everyone else is so friendly. Great hair…read morecut...great service.

I have to tell you, this was my first time at this salon and I was a little hesitant. I'm not…read moreusually a person who "fears change" per se; it's just that when it comes to my hair, well...I want it to look good. That's not strange, is it? Don't we all expect to look nice after getting our hair cut? Like, that's the basic point, right? At a minimum, when you leave your hair salon, you expect to look good with your freshly cut hair. ASIDE: At this point I should probably confess something. I recently had to change hair stylists (grimace). The woman (Coletta) who has been cutting my hair for over twenty years (just let that sink in for a second) opened her own salon. Much to my chagrin, Coletta decided to open it in Augusta, AR. While I was sad for the months leading up to the final cut (every seven weeks to the day), I was nonetheless happy for her and her family. You see, she's been traveling back and forth from Augusta to Memphis for the past 5+ years and honestly, I wouldn't wish that commute on my worst friend. So back to BGS: I pull into the parking lot and honestly, the building is a little...underwhelming. I told my wife when I got home that it "reminds me of a house" to which she responded, "It SHOULD remind you of a house because it USED to be someone's residence" (her perceptiveness is truly one of the reasons I married her). I guess I expected it to be located in a commercial building or something. So I walk inside and not to be dramatic, but it was somewhat of a transformation. Upon entering I was immediately taken in by the warm atmosphere of hardwood floors, comfortable living room seating, cool overhead music, and great aromas. Sure, there was the occasional hair product smell that would waft through, but it didn't remind me of the typical commercial salon (tile flooring EVERYWHERE, rows of chairs and hair dryers, that awful chemical smell, and thousands of mirrors). It was much more friendly and quaint than I imagined - not what you would expect from a hair salon. So when the time comes, Pam calls me over, I sit down in the chair, and we talk. In her friendly "lifelong neighbor" way she begins to talk to me about my hair. She asks me how I like it cut; she asks me what I'm "used to;" whether I have a particular style I like; whether I like it longer or shorter here or there; she asks me if I like it cut straight across in the back or whether I like a fade cut. And it's at this time that I say to myself, "Everything's going to be ok. Pam's gonna to take care of it." From that moment on it was smooth sailing. We talked about kids and work and school and music and how we met our spouses (hers used to be an Elvis impersonator - how cool is that!!!). I felt so relaxed I even told her name of the song I sang when I proposed to my wife. Jana (the other owner) was also there. Jana was next to us doing a color for this really cool cat who rolled in carrying a newspaper wearing flip flops, shorts, and (maybe) a Grateful Dead t-shirt. When I pulled out my iPhone 6 with the Memphis Tigers logo Otterbox Defender case and played "Hey Nineteen" by Steely Dan, this cat gets up and starts doing a jig right there in the salon! We were howling, man. What a cool place. Pam wrapped up, made another appointment for me (seven weeks later), and ran my credit card on some techno gadget attached to her iPhone. I gave her my John Hancock, held up two fingers, and said, "peace out." BTW...my hair looks great.

I had a less than stellar experience about two years ago here. But it's a nice clean place and I…read moreheard things had gotten better so I thought I would try it again. I called to make an appointment and their schedule was completely open. I chose the time that worked well for my schedule. I showed up a few minutes before my scheduled time and they said it would be 30 minutes. Why make an appointment if you are not going to be able to have your appointment?! I was unable to stay. I also was not able to get in anywhere else. Would not recommend this business.

The massage (Krishauna) and the facial (Ashlee) were a trip to heaven for me…read more I actually had both done on same day! Totally recommend to do them both as it will give you the true "spa" experience. Krishauna gives a great relaxation or deep tissue massage. Ashlee provide so much information during a facial. I probably asked her one too many questions but she never made me feel like I should not ask them. I will be coming back regularly to see both!

An Honest Review.. I was referred to Jessica Lewis by the owner. Once I arrived on 4/13/ 2024…read more@8:00am the owner greeted me, the salon was beautiful and it was a pleasant atmosphere until I was seated in Jessica Lewis's chair. Jessica's attitude from the start was horrible!! Her tone, her face expressions to say the least the night before I sent her pics of a couple of blonde highlights. I was undecided between the two pictures so I said let me get the pics she said with a strong tone You Don't Have To Take Out The Pics I Got It! I said it's not for you it's for me once I looked at the pictures I said whatever color is fine with me. With the same strong tone Jessica said What Do You Want? I tried to overlook her, maybe it was too early for her to put her best foot forward to make some helpful suggestions. Jessica said let me do a strain test on you I said okay and she rubbed her hands through my hair then she said let me go ahead and shampoo you because you have product in your hair and I said I only have leave in conditioner as we were walking to the shampoo bowl she turned and looked at me and said WHY?? With a Stronger tone as if she was talking to a little child who went outside without their parents permission. I said That's what I do when I shampoo my hair I put a leave-in. My tone got a little stronger at that point. I didn't do it for you, you did not tell me to come shampooed no product I'm at a salon so I don't know what you do here. At that point Jessica and the owner went to the back to mix up the color I assume. I sat there for 3 minutes as time went on I was replaying how she was handling me from the start. I asked myself... Do you want to spend close to $200 today for highlights a cut and flexi rods to be talked to like that. Jessica was so unprofessional she treated me as if she was doing me a favor for free and I didn't appreciate it. As I got up to leave I told the receptionist to let Jessica know that her Attitude Need to Improve before I let her work on my hair! Over 2 hours after I left the salon I received a voicemail from The Owner apologizing saying she don't know why we clashed ( Really)?? I was so surprised the owner was apologizing instead of Jessica. That just goes to show Jessica's character she thought she did nothing wrong and she wasn't going to put her pride to the side just to apologize for any wrongdoing or to see if I was okay. I definitely made the right choice to leave. This doesn't take away from the owner or the other employees because the receptionist was really polite and another stylist in the back was very polite just beware of Jessica.The owner said this was the first time this has happened maybe at her shop ( Not convinced) Jessica was too comfortable in her skin (So Very Rude) to have not done this to other people at this salon and others salons. Through it allI was Blessed today I left Bartlett and went back to Cordova to an Awesome Salon with Amazing Beauticians. I got a haircut with a silk press it turned out Beautiful even though I didn't get the color I'm still satisfied! Would love to post the salon but I'm afraid Jessica will come find me! (Facts) Closing Remarks-Jessica Lewis Do Better!!!!

They always do a fabulous job. The styling chairs have been upgraded for a more comfortable…read moreexperience. The dryer seats need to be more comfortable now. The salon is clean and staff is talented as far as hair styles.

Not only is Lucy excellent at her job. She is an exceptionally kind person who helped my family…read moreout in an urgent situation. Highly reccomend.

Wonderful atmosphere of kind and dear staff. Get your hair done here!…read moreYou will think you went on a little vacation.

I love my hair stylist!!! Whatever hair type you have she is kind and all for consulting before…read morejust doing what you want. Her name is Renae!!! Book her!!! The environment is laid back and very personal. Each hairstylist has a room to themselves. LOVE IT!!!! They have a common location as well but I love the personal areas!!! Beverages available for clients. Awesome results. Pictures coming soon

I visited Youriehairsalon today and I must say I was very pleased with the service I received. My…read moreappointment was at 10:00 this morning and my stylist who's name was Stephanie greeted me as I came in and told me to have a seat, it was just a few minutes and she told me that I would be next. I was at the shampoo bowl within 10 min. Everyone seemed nice and the talent they have in this salon is awesome. You can't go wrong with any of the stylist in there. The greatest part of all was that I was out of there within 2 1/2 hrs. I was so pleased I made a appointment for next week. #wherehaveyoubeenallmylife...

service is immaculate ! love my short hair cut & every visit I feel myself ! thank youuuuuuread more

I'm not one to give a bad review but I got to let it be known. I've had my hair styled about 5…read moretimes. Once I got a relaxer (perm) and she burned my entire neck. So I stop letting her perm my hair and would just go for a wash and style because she does do good enough work, could be better but it's ok work. She over charges for her work and have a very nasty attitude. I called to cancel an appointment about 8 hours before time and she was mad and trying to force me to come by telling me she had no openings for the following day I was trying to reschedule. Now mind you I've never canceled an appointment before. So then we come to an agreement an she goes to tell me that I need to cash app her a deposit, something I've never had to do before. I'm old school I don't do cash app. I told her I would meet her to pay her and she was too busy to meet me. Then had the audacity to tell me that if I didn't make the appointment she could no longer do my hair. Overall her work is ok but attitude and professionalism is very poor and needs a lot of working on. I wouldn't dare recommend her to anyone I know or didn't know. I hope this helps someone out because if your looking for a nice attitude along with professionalism this is not the place to go.