So weird I can't find my previous review of Sunrise. But if I recall, what I said was...THEY ARE…read moreTHE BEST. They are very attentive. You feel like you are dealing with a small family company. Adriana is so helpful and personable. They always get you what you need, and when you're dealing with oxygen, you need it fast. I've been so happy with them. Keck USC got a new respiratory therapist and he suggested we switch to Apria. Don't do it. You'll be sorry. No sense of urgency AND YOU'RE DEALING WITH THE LIFE AND DEATH AIR THAT WE BREATHE. Sunrise understands this. I'm switching back to them. And I'm going to breathe so much easier :)

Very helpful staff. I come here to talk to Bob and order parts for my mom's scooter Best prices…read moreand they have everything.

I needed a mobility scooter and did days of research on the net. I found the scooter I thought…read morewould be the best for me. I found it at On The Mend Medical Supplies in Hyntington Beach, just a few blocks away. When I entered the store I was greeted by Steve and Becky. Steve spent quite a bit of time listening to my concerns of finding a mobile scooter suitable for me. He explaind the different features of different scooters and we settled on the one I had in mind. I rode it around inside the store and also outside and into the parking lot, all the time Steve ran interferance for me. It was delivered a few days later by Rob and James who made sure the threshold ramp fit in front of my patio door, and that it fit the width of my door easily. I highly reommend On The Mend on Adams Ave in Huntington Beach Ca. Steve and Becky are extremely helpful and easy to talk to so I bought the best scooter to suit my needs. Thank you Steve and Beky Pat S.

I needed a knee scooter for my Mom as she had broken her ankle. I emailed On the Mend and they…read moreimmediately emailed me back. They let me know what scooters they had, as well as sharing with me that they had plenty on sight, so to just come in at my convenience. I went in a few days later and I rented a scooter in less than 5 minutes. They were so helpful and most importantly genuinely kind and compassionate! When I returned the scooter they asked how my Mom was doing..... and truly cared. I was very grateful for their service. Thank you ON THE MEND!

Since moving to the new location, the store is cleaner and more organized, making it easier to…read moreshop. The prices are reasonable and there are frequent sales. I can order online, and they accept phone calls, emails, Kakao talk, and walk-ins, so it's always convenient.

I bought a set of cups from AcuDepot a while back; they are poorly-constructed pieces of plastic…read moregarbage. They crack easily, fall off even with oil to help them stick, certain cups need 10 pumps to achieve full suction, and often the mechanism that connects the cup to the pump either doesn't work or just falls apart (I just posted a picture of that under "photos," but I don't know if AcuDepot has the power to remove that or not). Nevertheless, I already had the pump to fit their product, so I placed yet another order for replacement cups, and encountered some of the most shockingly egregious and underhanded customer service I've ever seen, which is mostly what led me to write this review. Confusingly, AcuDepot labels cups on their website by number (1-5) instead of by actual size. But a chart is available to convert from number to measurement. So I placed an order for multiple replacement plastic cups in #1, #4 and #5 sizes. When they arrived, however, it turned out I had ordered the *wrong* #1, #4, and #5 plastic cupping cups. Apparently there are two different types, even though I could not tell from the website which replacement was correct, that there was even a wrong one at all, and that the wrong one would not fit AcuDepot's pump for the other type. I contacted customer service, expecting that they would acknowledge the confusion on their website and send me the correct product, and charge or refund the difference accordingly. But instead of checking the order themselves to see why the cups I ordered weren't working, they instead insisted that I open one of the bags and take a picture. They would later charge me for that bag being opened, because it "was not resalable condition." In other words, they tricked me out of my full refund for the product. But I get ahead of myself. They told me that I would have to ship the cups back for a refund. That's fine, it's standard operating procedure. But when I asked them to pay for return shipping, they refused, insisting that this was my responsibility. Because the customer is always wrong. It was very expensive to ship the items back, but I figured it would still be worth it since the refund I'd get for the cups and initial shipping fees would exceed that amount. Only they didn't refund the initial shipping fees, either (never once mentioning that as we haggled over return-shipping fees by email). And as mentioned, they charged me for opening the bag that they forced me to open. So at the end of the day, I spent twice as much on shipping alone than I got in my entire refund. Meanwhile they got back many unopened bags of cups that they now get to sell again to some other poor consumer. Congratulations, AcuDepot - you pulled off a very impressive con. Your actions were extraordinarily greedy and unethical (to anyone, let alone a return customer). I will be taking my business elsewhere in the future, and I hope this review prevents you from doing this to anyone else.

I am a caregiver for my father and use Med Care Pharmacy as his primary pharmacy for all of his…read moremedications. Med Care has the best customer service of any pharmacy I have ever used. My parents are both in their 90s and they deliver all of their medications directly to their home. I've called their pharmacists on many occasions to get information about particular medications, or to find out when their next delivery will be scheduled and they have always been extra professional and friendly. Their medications are very competitively priced and you can't beat their service compared to big chain pharmacies.

I love this pharmacy! Best customer service and most reasonable prices around! Much better than any…read moreof the large pharmacies!!

I highly recommend using Orange Coast Respitory!! I took a vacation from Washington State to…read moreAnaheim and needed to rent an oxygen machine. From the moment we called, Tammy and her team were super helpful and willing to work with us. They were hesitant in working with the property we stayed at, but still did it anyways. Thank you from the bottom of my heart, your company is awesome!!!

Orange Coast Respiratory Care Services, LLC, provides compassionate and outstanding service to…read moretheir customers in OC and neighboring areas. This local business promotes comfort in caring about the needs of their consumer. Having COVID-19 strike close to home, I found myself in desperate need of home oxygen on short notice to care for my elderly father. Unfortunately, after making many phone calls and site visits to other oxygen and home care vendors, I found home oxygen services were not only in high demand but difficult for the average consumer to acquire without advanced planning. Regrettably, I also found that many other companies who compete with Orange Coast Respiratory Care Services had stopped renting equipment to consumers. Instead, they were marking up prices to increase their profit margin selling rather than renting the same equipment (in some cases at 3x the retail price) as they tried to benefit from public resource limitations posed by COVID-19. This is not the practice of Orange Coast Respiratory Care Services, which instead is a company seemingly re-inventing itself to best support the industry and public sector during this health crisis. In my family's time of need, Ashlee with Orange Coast Respiratory Care Services not only answered our desperate call for service after hours, but she arranged for their delivery driver to meet me with supplies and oxygen well after they had closed. Ashlee and the entire family at Orange Coast Respiratory Care Services have been attentive to our needs from start to finish. We have had to fill multiple tanks over recent weeks for interim use while providing at-home care to my father. My feedback about this company and the services they provide is 100% positive. With an emphasis on compassion, I truly felt like I had the entire family at Orange Coast Respiratory Care Sevices was supporting mine in a time of crisis. COVID-19 has created unforeseen challenges, and consumers are faced with needs and obstacles previously not considered. As an emergency room nurse and emergency department nursing director of 22 years, I have been engaged in many professional relationships with medical product and medical device vendors. I have truly been impressed at both the personal and professional level of service provided by Orange Coast Respiratory Care Services, where it seems service, quality, and compassion are one-in-the-same. Thank you so much, Ashlee and the Orange Coast Respiratory Care Services family. You and your company provided comfort through service in our time of need and should all be recognized for your contribution to my father's successful recovery from the COVID-19 virus. The entire S. family along with myself are grateful for your services and the role you play in improving the health of those you serve. Mike S. RN, MSN, DNP(S)

Thank You to the staff at Elixair. You came and repaired my husband hospital bed. Your tech was…read morefriendly and knowledgeable. Your HR department has ALWAYS been helpful making the phone calls to get the services we need. Thanks for all your help.

Very down-to-earth and helpful people. They have been our company and provided excellent service…read morefor 10 years. Hats off especially to Sam, Nick, and Alberto!

I have rented wheelchairs from them. They are friendly and helpful, Reasonable price. Thank youread more

Last minute search to rent a wheelchair for my dad. Found this place nearby. The transaction was…read morevery easy and convenient. The wheelchair is modern and in excellent condition. They showed us how to use it and the necessity is using the break feature. They even helped me understand how to store the wheelchair into my car. Much appreciated. The shop owner is very friendly and diligent. While I was in there, took a look around and they have a lot of items from diabetic shoes, back support, etc. Look forward visiting again.

My family had gone here since the business opened, changing from a chain pharmacy, and it's the…read morebest choice I ever made. My son is on quite a few medications and a couple are not common and yet they always have them for us or make sure they get them before he needs them. I recently was hospitalized and needed new medications on a Saturday just before they were closing and they made sure I had them!!! Yera has assembled a great staff and will go above and beyond to be sure all her customers are taken care of. Nice to not be a number at the chain pharmacies and be treated like a valued customer here

Yera, Ramses, Paolo and the rest of the fine New Vista staff are kind and helpful! They go out of…read moretheir way to help you! They are serious about getting you your medication fast and if needed, they call the doctors office till your medication is right. They know you by name, care about you and you are not just a number. It's hard not to develop a friendship with them. I just love this pharmacy!! When my mom was going through cancer, Yera made sure her meds were on time!! When you call, you can actually speak to someone and get help!! The pharmacy is in a busy strip mall with lots of parking. They also deliver.