Randall, was very professional, respectful and knowledgeable. He was good in letting us know the…read moretime he would arrive and the approximate time he would be done. Also, informed us of the current services rendered and the future services under the warranty. I am hoping this will take care of our problem and we believe it will. Thank you

Just started with this service because of their amazing Yelp reviews. So far everyone has been…read moresuper helpful, knowledgeable and professional. Setting up the appointment Amanda explained the procedure and prices up front. When Randall did his inspection he explained a lot to me that other companies never did. He worked with my budget the best we could and I am grateful for that! Need 30 days to tackle the job so will update with the results later too.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Great job and good advice on rat prevention. Quickly got the job done. Came exactly on time.read more

They were great! They came out on time, 15 minutes early and called prior to their arrival. They…read moredid the service in half the time and for less than the company I had to fire. They were able to come out the very next day and they called to follow up with me about my services. We will definitely be using them in the future and highly recommend their professional and timely service!

Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

From my initial service, it's a yes from me. We recently purchased a house, and if you're anywhere…read morein Houston at the moment you already know why we needed extermination services. This time of year, it's common to come across ants, roaches, and spiders, all of which we wanted...well, outside of the home by the time we moved in. I went with TruForce for two reasons. 1. The competitive pricing, and 2. The responsiveness and professionalism of the team. Request-a-quote on Yelp is thus far 3/3 for me. As others mentioned, these folks are responsive, polite, prompt, and professional. I needed assistance within a few days, and they were on it. From request a quote, to a quick phone convo, booking online, a courtesy call before arrival, and a quick educational termite prevention and extermination servicing, this team has a way of making extermination quick and painless. Jaden handled our termite prevention installation and Steven handled our extermination services. I'd recommend both. Fast forward 6 months, would still recommend!

Great service. Great Value. Was able to quickly schedule an initial appointment. Their technician…read morewas very knowledgeable about what we would encounter. We just moved to Houston from Denver and the bugs here are big!

Great service! They were professional and great at communicating with me. They were recommended by…read morea friend who has used them before. I highly recommend this. Company!

From the owner: Guaranteed Pest Services provides reliable, eco-friendly pest control for homes and businesses…read moreacross Hitchcock, Santa Fe, League City, Dickinson, and Galveston. Our team offers complete protection from pests- including ants, roaches, mosquitoes, termites, and rodents- using safe, effective treatments you can trust. We also provide free inspections and guaranteed results on all recurring services. At Guaranteed Pest Services, honesty, quality, and community come first. Call today for a free inspection and discover why your neighbors choose Guaranteed Pest Services for year-round pest protection.

Did a one time service for indoor and outdoor. Overall it was a good experience. Tech was quite…read moreprompt to arrive near the beginning of the window, Gave me a rundown of the process, and was able to answer my questions, and supply me with the information I was looking for. May even consider starting a routine service contract. Price is fair. Felt it was good bang for my bucks.

We contacted them first and never follow up with us, not even to schedule. I guess they weren't…read moreinterested in our business.