Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Heater went out on a cold day off hours so i started calling around for a heater repair co. Tried…read morecalling the more recognizable names - nobody picked up. I then decided to try summit which was in Townsend. A man picked up immediately and said he had a few calls ahead of me but he would take a look. I received a call immediately. Great people - great customer service!

From the owner: Our team provides residential and small-scale commercial services for various HVAC systems. Count…read moreon our experience working on boilers, water heaters, air ducts, generators, furnaces and air conditioning units. No matter what your problem is, we'll troubleshoot the issue and offer a dependable resolution. Don't settle for less than you deserve. Choose our local HVAC contractors for the services you need.

Nick is professional, honest, knowledgeable, efficient, and personable. He is Level 1 Tech, and is…read moretrained in all aspects of HVAC. If you call for a major repair, insist on Nick! Nick flushed my tankless water heater, installed a dehumidifier to the furnace, and cleaned the inside of the furnace. For this last job, he had to take out several parts to get to the back of the furnace. It looks much better and the cleaning reduced the energy wastage by 10 degrees. The appointment was scheduled months in advance for Nov 28. In the morning of Nov 28, Andrew, one of their customer "service" reps called and said Nick had a medical emergency, and would come the next day. I had a strong feeling that he is lying. So when Nick arrived the next day, I asked him about his emergency. He said that a job that was supposed to last three days, extended to four days, and now to five days. He said he'd have to go back to it on Nov 30. My suspicion was conformed. Why a company like Aire Serv hires a liar for a service rep beggars belief. Andrew's tone was disturbing. It was arrogant, yet playful. He even repeated the lie. It seemed like he was playing a game of I am lying and you don't even know it. He seemed to enjoy a certain level of "power" in inflicting dishonesty on a total stranger. I don't know if the management of this company cares enough about its reputation to fire this lying individual, but he better not call me ever again.

I am giving this Organization a one star which is for the quality of the central air unit I had…read moreinstalled last year( May 2022). I had to call customer service with a complaint about the unit which was installed. The Sales person that came out was friendly and professional, the techs that installed were efficient. However, the unit which was installed is of very bad quality. I have called at least two or three times regarding this unit. The unit makes such a loud and bad noise EVERYTIME it starts EVERYTIME. The noise sounds so bad I had to go out and check to see what was happening to the unit. I called the office, there was a tech sent out to check things out, they said there was not a problem. No one can tell me why this unit makes such noise. Also, I notice the unit has shifted from the base which it is placed on, due to the pressure from the big boom coming from this unit. I called the office to complain, the installation manager was to come out to fix that issue of the unit shifting on the base and never showed up. I hate that I trust Aireserv to purchase and install this air-condition unit. I vowel not to recommend this organization for nothing. I am so disappointed because of the horrible noise I have to tolerate when I use my air condition unit.

I have no idea why there are so many negative comments about Schagrin Gas here, but I just did a…read moremajor, $7,000 project with them, and they were FANTASTIC. Schagrin Gas was prompt in returning phone calls and in coming over to my home. They sent Mike Schallcross over, and he was extraordinarily helpful right from the start. Mike took the time to explain to me why a replacement furnace would be better than a conversion. He explained that the part most likely to fail in my 20 year old furnace was the heat exchanger. If I merely converted the furnace to work with natural gas, the heat exchanger would most likely fail in the next few years. When I asked how I would know if the heat exchanger was failing, Mike offered that I would probably wake up one winter morning and find that the furnace was simply not working. At all. The difference between a planned and unplanned furnace replacement, is that an unplanned furnace replacement is a serious emergency, with house temperatures getting dangerously low, pipes freezing and bursting, etc. Rather than take chances with my 20-year-old furnace, it was time to replace it. Mike from Schagrin Gas provided a detailed and thorough project estimate, covering several different options, and he did so within 24 hours of his visit to my home. I liked the way Mike Shallcross explained things. His prices were good. He was responsive to all my phone calls, emails and questions. And my neighbor down the street was impressed too. So I went with Schagrin Gas for the project. Mike also pointed me toward a higher efficiency two stage furnace, which would save me even more money, as it gingerly sipped on the natural gas fuel, instead of guzzling it like some other furnaces do. I signed the contract with Schagrin. We had only one project delay, caused by the county. Schagrin upgraded the pipes in my basement and a few weeks later, came back on a bitter, cold and windy day to do the final installation. Everything went smoothly, and the old furnace and hot water heater came out, as the new appliances went in. I want to give a special shout out to Gianni and Steve, the two men who actually did the installation of my new furnace and hot water heater that day. It's worth mentioning that when Gianni and Steve left my home, the basement where they had done the work was cleaner and better than when they started the project. They did not leave any mess - and were immaculate in their work. There was one other wrinkle worth mentioning. Toward the end of the day, just before the project was done, we learned that Delmarva had made a mistake, and failed to add my home to their list for gas hookups that day. Of course, this meant the house would not have heat at all if this were not resolved. I received a phone call from Adam, one of the project supervisors, he advised me on the situation, but he had a contact at Delmarva in the gas engineering department. Adam assured me that the matter would be promptly resolved, and it was. 20 minutes after his first call to me informing me of the issue, Adam called back to let me know that Delmarva would be to my home in 10 minutes. Sure enough, 10 minutes later, the Delmarva truck rolled up. Their man came downstairs, inspected the tags on the pipes to verify that the county had inspected and approved the work, and then he installed the gas meter and turned on the gas. The new furnace fired to life, and my home had natural gas heat for the first time, and natural gas hot water too. The entire experience with Schagrin Gas was a positive one. Every person involved in the project was courteous and professional, and I would not hesitate to work with Schagrin Gas again in the future. When I am ready to replace my aging A/C system, I will be giving Schagin Gas a call to have them handle that project. VERY HIGHLY RECOMMENDED.

From start to finish....a great experience. Had complete HVAC system installed and the crew were…read moreamazing---install on time and everything cleaned up....would never know anyone worked through a major installation. Pricing better than multiple comparisons with great Energize Delaware rebates and tax credits. Highly recommended!

Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

Exceptional response and service. We called in the evening that our A/C stopped working and at…read more6:30am the next morning, technician, Chris arrived to inspect and assess the issue which was a bad blower motor. Gary and his team had replaced the motor the same day which made our night cool and relaxing. Highly recommend Pierce Total Comfort and Gary's team of knowledgeable technicians and experts.

Price gouging! Took advantage of older retired people…read more Charged us $820.00 to replace a $145.00 Teco recirculating pump on our hot water system. The entire job took less than 1 hour. Looks like $675.00 per hour labor rate to me. First sent over someone who could not fix the problem and then had us wait two more days the send another tech. I knew I was being taken, but just spent more than 3 days without hot water. I have been a customer for more than 3 years and schedule maintenance services every year. Never been happy with their pricing, but this is the final straw. Will never use them again. Left a message for Mr. Pierce asking for an explanation of the charges before I wrote this review, but he did not even give me the courtesy of a return call.

Great service and we're able to get my new system in fast. They also will follow up if anything is…read moreincorrect.

We recently bought a new home, and with it came a Heat Pump which we have never had before. Cody…read morewas able to answer all of our questions about the heat pump, basic maintenance tasks we should be doing, and what needed to happen. He was extremely patient with our questions and was able to explain everything we asked about our system. I'll absolutely have them back next year.

Liam provided a professional service for me and did a great job. The price was fair and the repair…read morewas executed perfectly. A+

On 02/12/25 , A tech came to my home and we talked about the on going issue I was having with the…read moresystem. He noted on the invoice I was not happy with the system and stated he and the service manager would be back out the next week to check the system. As of 02/27/25 I have not been by contacted by anyone from this company. I have made multiple calls about this system and it is still not working correctly. To have this system put in was not cheap , and it is still costing money. I just want the system fixed so I can have proper heat in my home and an electric bill that is not almost $500.

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++