If you dream of listing your beloved home with a real estate agent who will massively overstate his…read morecompetency, verbally promise you everything you want to hear, and then continually extensively fail to follow-through, then Kevin of Kevin and Kaz is the man for you!
But on a serious note everyone... just learn from my experience and do not hire this man.
Our experience with Kevin, prior to a MUCH-needed cancellation of contract, was one of the most horrific professional relationships of my life. Our association was riddled with cases of Kevin assuring us that he had notified and organized open houses and brokers opens with the cooperation of our tenants, only to find out that this was unequivocally false. We were promised both an open house that had to be cancelled, and a brokers open that had never been organized in the first place. Kevin then gleefully blamed our (lovely) tenants for his gross incompetence, and appeared genuinely shocked when we wouldn't jump on the "you have problem tenants" train with him. If these had been the only issues, we could have chalked it up to miscommunications (Kevin resists putting anything in writing until forced - I assume to avoid being caught in his falsehoods), however - this was only the tip of the iceberg of our issues with the "spouses selling houses."
Prior to our house being listed on MLS, Kevin had recommended his starting list price. My husband and I incorrectly assumed that Kevin's recommendation would be appropriate and based off of current comparable listings. The night before our house was to be listed, we started looking in depth at the price - it felt off to us. Calling Kevin, we had to request that he take a closer look at the list price. We ended up having to decrease the price by $100k, as his original estimate was so off-base. The client should not be more adept at determining that the original recommendation was hugely inflated than their "expert" realtor.
We had to chase Kevin to actually get the house listed. Everything, from photos to the actual listing took much longer than Kevin's original promised timeline - again, he never put the promised timeline in writing, so that he could tell us we were "mistaken". We were promised that we were a "top priority" of Kevin, but we were shown that this was false repeatedly through actions.
Kevin was asked repeatedly on a Thursday night (when we learned that our initial open house needed to be cancelled), to reach directly out to our tenants to confirm an ongoing schedule. This schedule was to include a brokers open the following Tuesday (the one we later discovered had never been organized), times during the week where the house could be shown privately, and an open house the following Sunday. On Friday we were verbally told that he had reached out, and that our tenants were being very cooperative. On Saturday I had another phone call with Kevin - the same message was reiterated. Kevin assured me that he had reached out with his proposed schedule, and that he foresaw no issues. On Monday, I discovered that not only had Kevin not reached out to our tenants at all since Thursday, but that he had outright lied to me about doing so. However - our property was now listed, we felt trapped.
We received a sight unseen offer the day that I write this review. Kevin called us to inform us of the offer, and emailed it to us. Before we opened it, we asked Kevin if he had reached out (as we had repeatedly asked him to do), to a frequent buyer in our area. He indicated that he had reached out (although my confidence in this assurance is very low), but that he had not heard a word back from them. Imagine our surprise when we opened the offer and, lo and behold, it is from the buyer we inquired about. When we asked Kevin about this, he tried to gaslight us by telling us that "of course he'd said that, we just didn't understand" and "the buyer is represented by {competing real estate company} so he didn't misrepresent anything."
When we informed Kevin that we required a cancellation of contract, he completely stopped answering us. While evening, it was MUCH earlier in the day than Kevin frequently contacted us. I once answered a call from Kevin at 10:30pm my time - and he did not have enough common courtesy to answer an 8pm call, even though he'll assure you that "he's always reachable" until you have an issue with him. Do not misunderstand - this was out of pure pettiness of Kevin and Kaz's part.
Learn from our mistakes - scroll right on by in your search for a realtor.