Staff is always helpful. They just redid the space it looks nice but there's no clear indication of…read morewhere to start forming the line. I usually just go here to make returns. But they do offer lots of different services like fingerprinting, printing, mailing and faxing.

I really like this store and not because it's the nearest to my house…read more They have late hours, staff is always helpful and they never seem to be busy when I stop in (hoping this review doesn't affect my luck so far!) They offer many other services, but my main use is to ship back my Amazon packages. I like that all UPS' now have a kiosk for faster service. Also, there's a Starbucks in the same lot! Double Whammy!!

The older gentleman that's works there is rude and very unprofessional. He acts like he is doing…read moreyou a favor by doing his job. I've used this location twice and he ruined both experiences. The place is dirty and it stinks.

I dropped off a box containing a phone that I was sending to Apple, but when Apple received the…read morepackage, the phone was missing, and the box was empty. This is extremely frustrating and unacceptable. I entrusted this business with my shipment, and I cannot believe that such a thing occurred. I hope the business contacts me about this. Apple and FedEx are opening an investigation

I like the downtown post office better than the other ones there's a bit of nostalgia that goes…read morewith it being the building is historic looking and everything the staff there is always friendly and takes care of business in a timely manner when the line becomes a little long This post office is a little further than what I would like but it is the best location to go to when I want to post office to go outside of my regular on Pegasus Road.

DO NOT COME TO THIS POST OFFICE IF YOU WANT TO SUCCESSFULLY SEND MAIL OR PICKUP A PARCEL! There is…read morea gentleman working there who is usually fairly reliable and a young lady who is anything but so you essentially have a 50% chance of actually completing your business. If I get the young lady, I know I'm not accomplishing whatever it was that I came in to do. Most recently, I came in at about 4:25 PM to pick up a package that they had already failed to deliver, waited in line for about a half hour only to get the young lady. She told me I would need ID in the last five minutes before closing and locked me out of the building when I went to get it. Not exactly accommodating, and bizarre because it makes the job harder on the business's end, not mine, they're the ones who will have to make another attempt because she could not be bothered to do her job. I wouldn't want to keep someone like that on my payroll, as it is a net negative profit and reputation-wise. Imagine if I had been picking up something medical or legal in nature, it's just a liability to keep someone like her on your staff. I shudder to think of the real world consequences that this disinterested employee's lack of professionalism could result in.

This is probably my favorite UPS STORE. First of all the staff are quick, professional and…read morefriendly. The store is roomy and never crowded, love that! Great parking!

I have only had great experiences here! The staff are always really nice and helpful answering any…read morequestions! I drop off boxes here at least a couple times a week and I've been really thankful they take USPS as well since the post offices are inconvenient to get to. They also do Amazon returns and there are kiosks for speedy returns if there is a line.

Terrible service. Even though my label said they would pack it, they tried to charge me $14…read more I found a box for $1.75 but they still over charged my and made me pay $2.50

When I arrived I waited in line to ask for assistance to email some documents since I need it help…read more So when the Zaeme called me I ask for assistance on using the printer to send a document. He told me you need it to do it yourself. Some other lady also ask for assistance and she was ignored. They don't value customer and have no customer service quality . Worst experience ever..

It was way too expensive to mail a letter for overnight delivery--over $90! Won't be going here for…read morethat again

Came in & was out within 5 minutes, I love that I can bring items I need returned without having to…read moreworry about packing them & printing labels myself, just bring in your items in & they handle the rest. All you need to provide is the QR code for whatever items you need returned.

I had to drop off a package on a Tuesday after Memorial Day. I was coming back from the Arvin area…read moreand I realized it was getting late. Not wanting to drive to central Bakersfield, Pegasus, or even by CSUB I quickly searched for nearby US Post Offices. There was one right off the 58! It was an easy find off the freeway and parking was plentiful. I looked for a drive-thru drop off and none was available. There was one located right by the entrance. But not knowing the safety and security of the area I opted to get it scanned inside. There was only one other person in front of me and three total workers behind the desks. I only waited about 2 minutes and the gentleman that helped me was quite pleasant. He even noticed I wasn't from around the area and we made small talk. It was nice to have such a pleasant interaction! In less than 5 minutes I was back in my car and on the road home. Overall, my experience was five stars. Knocking one based on the curb appeal. The overgrown dead grass in the front really makes it look run down and vacant. I'll definitely remember this easily accessible spot for the future.

Went today to send off three packages, only ended sending one as the shipping label thing I had was…read moreacting up. But the worker was very rude, I apologized for that as I know it's probably annoying to waste your time with one person and they don't even end up sending it off. What I got was a nasty stare and no reply. Then she put the shipping label on the wrong package despite me clearly stating which one to put it on. And instead of apologizing she tried blaming it on me saying that I made the mistake. Even though the person beside me also heard me say which package very clearly. Then when we asked if they would replace the packaging she ruined by putting the shipping label on it and ripping off part of it she said no and to buy another if it bothers me so much. Very bad customer service and experience and hope to not see her again. I ask or hope that she can be fired or at least corrected for her behavior.

The service was good, speaking english and spanish very good, diversity fair, professionals too. I…read morewas making conversation with the young worker and he is not supposed to have conversation but still very professional. I like the service.

Clean, no wait. Customer service by Alfonso was great. Had never been there before and he explained…read moredays and times they are open. Vintage feel like you're stepping back in time!

They do they're best to get your mail to you daily. In Hot,…read morerainy or Stormy weather they try. Recommend the post office.

La señora súper grosera, le hablé en español y me dijo WHAAAT?…read moreEntonces le hablé en inglés y yo andaba con una señora y me ignoró y se puso a hablar español con la señora que yo andaba. Honestly, I don't recommend this place at all; save yourself the trouble and don't let this woman ruin your day. She speaks Spanish and English perfectly. The lady has a horrible personality, she ought to treat everyone the same. If someone doesn't like their job, they should get another one; if they're having a bad day, that's not everyone else's problem--being kind is free. Please, can you replace her with someone else?