Rita was amazing . She was very thorough and very detailed in all the products she used on my face . She gave an amazing massage as well . I highly recommend her read more

Thank you for the opportunity to give this review and a facial!!! I was so happy with my experience with the clinic, I remember everyone was so nice and very friendly. Plus, the facial I had was amazing, my aesthetician was so good that I wanted to make sure I leave her a tip, I remember I forgot to bring cash and I was so glad that my aesthetician was Venmo ready Thank you and I'm to be back again read more

Completely misleading advertising. The results shown in their ads and pictures are absolutely unrealistic and false. You will NOT look like the photos they promote. The jaw lift treatment did not work at all, and the entire experience from start to finish was terrible. I specifically called ahead because I had already read reviews mentioning parking and location issues. I was reassured that parking was "easy to find," which was completely untrue. The GPS sends you behind the building toward an entrance marked "Do Not Enter," and I ended up in a paid underground garage with no clear directions. To make matters worse, the address message they send does NOT include a suite number. I called again because I couldn't even find the office and of course No answer. Once I finally found it, I waited over 10 minutes while multiple employees walked past me without offering any help or acknowledgment. Another client even commented to me that their customer service is horrible. Eventually, another customer suggested I go to a different location just to let someone know I had arrived. After doing that, they checked me in and sent me right back to the original location again. The entire process was disorganized, stressful, and extremely unprofessional. The environment was unpleasant, the service was horrible, and the treatment itself was a complete disappointment. I would give negative stars if that were possible. Now I understand why their Instagram ads do NOT allow comments. I'm sure many people have had the same experience. read more

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I paid over 2k for my package and I cannot even get an appointment scheduled. The lack of response is extremely unprofessional. No response at all to my multiple attempts at trying to book an appointment and requesting a refund. I will be disputing the transaction as fraud and take this to small claims court if need be! Will be reporting this to better business bureau. This is unacceptable to be so responsive when you are taking my money but once they get you, you're left on read. *UPDATE 5/25 to your reply to my review stating my review is inaccurate: WOW! Amazing how fast a negative review could get your attention!! The email I sent on the screenshots is listed on your website. How is that not the proper channel for trying to formally get in contact with you regarding a refund? I had booked 2 appointments via text to the staff who did your consultation. As far as I was concerned, that was your business phone number. That was the number I was given to book the appointments. Instead of writing a rebuttal h the at my review is inaccurate, how about reaching out to me via email or the phone number you have for me on record? You have my email address. You could have simply replied to my 1st message or called my phone number which I had left at the bottom of my signature offering to resolve this matter amicably. Nothing I said was inaccurate. Why would I want to go through the hurdles of spending all this time when it could have been resolved with either booking the appointment for me or offering me a refund for the remaining amount of unused package. There is nothing worse than shelling out thousands of dollars of my hard earned money to business like yours who will gladly take your money at consultation, and then completely ignore and forget about you. No excuses that the consultant is now a former employee. You should take accountability and do the right thing and perhaps I will remove this review or update that you did the right thing. Believe me that I will follow through with the necessary steps to get my money back if you do not do the right thing here. Screenshot of your website below showing the email I had contacted is listed on your website, but obviously not being monitored or purposely being ignored since I had asked for a refund. read more

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This is a continuation of my previous review. I would not have felt the need to leave a second review if the company's response to my original review had been accurate. The treatments did not produce the results that were represented, and when I raised my concerns, I was offered a $200 refund and a complimentary lymphatic drainage treatment IN EXCHANGE FOR REMOVING MY REVIEW. What brought me back is that the company publicly stated that I requested a full refund. That is simply not true. I have written messages showing that I specifically stated I was not asking for a full refund because services had already been performed. Customers deserve honest advertising, transparent communication, and accurate representation of the facts. Unfortunately, that was not my experience. Can't believe they had the time to respond to my review to make the business look good. But here is proof! Just go somewhere else at this point! read more

Esthetix MD - Proof that I never asked for a full refund! - Skin Care Near Me - San Diego, California

I loved this place! Everyone is so kind and helpful. The facial was great and i will definitely be coming back!

UPDATE: I've just been contacted by their district manager who wrote among other things: "In exchange for removing the review, we would be more than happy to accommodate you with a complimentary treatment as a gesture of goodwill and appreciation for your understanding." I should've listened to the reviews...I saw an ad on Instagram for the Triple Lift & Glow treatment and booked an appt for Friday (May 15). I received a reminder text on Friday (May 8) with a statement that a 'verbal confirmation is required' but also 'reply C to confirm'. Along with this text were a few photos that looked like stock photos of 'before and after' models with 'expected results' texted underneath the images. I then immediately received another text asking if I'd be able to come in Sunday (May 10) instead. I asked what times were available and I received a text with several time slots. I replied that I could do the 12pm time to which the reply was 'Great! We will confirm your appt right away' then another text asking 'could it be for 12:30pm instead?' I agreed and then received another text confirming the appt. Then, yesterday (May 9) I received an EMAIL with an appt reminder and instruction to 'double confirm' the appt and 'appts that are not double confirmed the day before are not guaranteed, you MUST confirm blah blah blah'. DOUBLE CONFIRM? So, I called and left a message AND responded to the previously sent text to 'double confirm'. I received another text stating that the appt had been confirmed. THEN, this morning (May 10-the day of the appt), I received yet ANOTHER automated courtesy reminder text and to 'reply C to confirm' again accompanied by stock 'before and after' images and a reminder that 'Any no shows/same day cancellations WILL LOSE THE PROMOTION AND BE BANNED FROM BOOKING ANY FUTURE PROMO' (the capital letters are theirs not added by me) THEN, at 9:12am today (day of the appt), I get a text asking if I could come in at 12 instead of 12:30. Because I could not make it at an earlier time, I responded with 'unfortunately no'. Then at 10:02am, I get a text that read, 'Regrettably, the appointment for TODAY -12:30pm is no longer available due to unforeseen circumstances as our esthetician is unwell. We won't be able to open unfortunately. blah blah blah' I responded with, 'This is interesting. If your esthetician is unwell, why did you ask me if I could come in at 12pm today?' Over three hours later I received a text 'We thought we can still manage to receive a client, but unfortunately we can't. Apologies for the inconvenience. Would you like to come in tomorrow instead? (with a list of time slots)'. I should've listened to the reviews...the multiple requests to confirm, the photos that don't appear to represent actual clients, the poor customer service. I'm attaching a photo of the series of emails I received from them canceling/rescheduling for different times. None of which was initiated by me. AVOID THEM! read more

Esthetix MD - All the emails I received this morning. - Skin Care Near Me - San Diego, California

I had such a great experience at EsthetixMD! My friend Jahnavi, who works there, recommended that I come in for a complimentary facial and consultation, and I'm so glad I did. Everyone was super friendly and welcoming from the moment I walked in. The facial was so relaxing, and my skin honestly felt amazing afterward. It was super fresh, glowy, and really hydrated. During the consultation, they took the time to talk through my skincare goals and answer all my questions. The whole office had such a positive vibe and looking forward to going back soon. read more

Great facial and prompt scheduling ! Huge plus that office is open on Sunday. Recommend to get an appointment. read more

I had the sculpt and rejuvenate treatment on both my face and arms and had an amazing result! I absolutely noticed a difference in the firmness and texture of my skin, and my face was glowing after the treatment. The spa is beautiful and everyone who works there is so amazing and friendly, very knowledgeable, talking me through not only the procedure I was having done, but guiding me through a treatment plan based on my desired result. Highly recommend. read more

Great experience! They were professional and appropriately double confirmed my appointment. Great communication and beautiful location. I was very pleased with this service. read more

The offers that they give out are good! They consider you for all of your needs. They were nice

Highly recommended! Offers great services and friendly staff!!! They offer free complimentary facial also. Location is convenient and easy to schedule a treatment:-) read more

Checking at the front desk, I was offered water, coffee or tea. The ladies were very friendly and approachable. Taylor was assigned to me for my facial. Taylor was great, patient with my questions and very through in explaining everything she was doing to my face. The products smelled really nice as well. read more

I get my facials there with my girlfriend and have been coming back. It's very relaxing and they cater to my skin type. I recommend coming here and getting the facial packages read more

I had a very frustrating experience with this business before even receiving any services. After clicking their link once, I was immediately contacted and repeatedly messaged multiple times a day--even after asking them to stop because I was in class. They advertised a $49 special for treatments, but later it became clear that the pricing was not straightforward and didn't actually apply as initially presented. That raised concerns for me about transparency. On top of that, their communication was extremely disorganized. My appointment time was changed multiple times (12:00, then 1:30, then back to 12:00), and I even received confirmation messages for times I never booked, from different phone numbers. Despite canceling, I continued receiving messages. This experience felt unprofessional and overwhelming. I would strongly recommend being cautious and doing thorough research before booking. read more

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Nice clean office kind of hard to find a total pain to get to.The esthetician was great very sweet. The service was a little odd, not exactly what I was expecting there is a ringing you hear in your ears the whole time the are using the fat melting sonar treatment.. Very expensive for slow results. They are definitely trying to sell you a package. Wasn't for me. I ended up buying my own red light to use at home. read more

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Sarah was amazing!!!! I can't believe the results. I came in for a tummy promotion but I walked out getting the facial peel. I've had issue with one dark spot on my upper lip for a year. I tried several dermatology and no one can help me. Sarah did!!!! read more

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They provide great service! The office takes care of you the moment you walk in with some coffee, tea or water. Does amazing facials.

I recently came in for the Double Chin Rescue facial and I have to start by saying Emma was amazing. She was so sweet, professional, and made me feel completely comfortable from the moment I walked in. Her technique was incredibly relaxing -- the facial itself felt wonderful, and you can tell she truly cares about her clients. I honestly can't say enough good things about her! The only thing I want to note is that the results for the "double chin" part didn't match what I expected based on the dramatic before-and-after photos promoted online While the experience was relaxing and my skin felt great afterward, I didn't really see a visible difference in the chin/jawline area. Still, Emma made my visit such a calming, pleasant experience, and she deserves all the recognition. I will absolutely come back to see her again for other treatments -- she's a gem! read more

Esthetix MD - Facial Room - Skin Care Near Me - San Diego, California

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Something very off about this place. This is my first time ever experiencing a business run this way without even stepping in their door. Numerous texts and calls about confirming appointment sent right after I replied with confirmations. No one at the office to answer phone calls/all done remotely overseas. Threats of being "banned from booking future promos" sent by several texts. Before/After photos that look very misleading and unrealistic without surgery being performed. Last message "Please reply C to confirm you are ASSISTING" What???? Assisting for what? read more

Scheduled an appointment earlier today I received a text to confirm the appointment and they included some before and after photos of their "double chin rescue" . At first I was impressed, but something kept telling me something was off. I noticed they have no tags from people on their instagram . There is no comments from people on Facebook. I google image searched the photos they sent me, AND THE PHOTOS DONT BELONG TO THEM. That's it - I'm out read more

Esthetix MD - Skin Care Near Me - San Diego, California

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They make appointments and then cancel you an hour before explaining they double booked even though you have had the appointment booked several days. They confirmed several times by text and by phone and then an hour before the appointment they tell me they have to cancel me because they are fully booked and double scheduled appointments. I had child care arrangements for my twins that isn't cheap and I have to pay regardless of their cancellation because they waited till the last hour as I'm getting in my car. What a very unorganized establishment . I would strongly discourage you trust your care to incompetent people who have lack of respect for your time. read more

Customer service was so helpful, and amazing! It was super easy to make an appointment. The spa is so zen, and all the staff is super helpful and informative! read more

Angelina was amazing and thorough. She took her time to address my issues. They offer many state of the art procedures including High Intensity Focused Ultrasound. I'll be returning. read more

Cey was my Esthetician and did awesome job. Products and treatments were amazing. I'll be back for sure!'

My HIFU treatment was done this afternoon and already I see amazing results. I highly recommend this procedure to everyone especially for women 50 and above. I am excited to come back for my monthly facial. read more

Esthetix MD - Skin Care Near Me - San Diego, California

I should have proceeded with caution as I read through several poor reviews that referred to appointment issues like texting client phone incessantly to confirm and no answer when you call (box is full ) etc. Well, drove there today for my 1st appointment and after several minutes it was clear that I was going to be told they did not see my appointment- which was the case. I had saved one of their text confirmations but was still told that the appointment had been cancelled. PS - I also tried to call prior to going but their message box was full. I left disappointed but it confirmed my belief in "reviews" that are posted, especially when so many refer to the same concerning issues. Very unprofessional... read more

Such an incredible facial. My skin feels so clean and dewy. Thank you for the amazing service.

do not enter your phone or email into to this company! not only do they spam you but if you i have an appointment they messaged and called me about 20 times and i keep confirming and they keep calling back to confirm over and over again. its sunday! leave me alone already! i am confirmed do you get it now???????? read more

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Natasha did an amazing job! Skin feels amazing and looks noticeably better, smoother, diminished age spots. Would absolutely recommend and will go back! read more

Thank you Cey for the great treatment. your services are very calming and professional

Horrible way to handle business. Confirmed twice via Tex regarding my appointment, after first confirmation I received a second text confirming date, which I also confirmed, text mentioned I needed to confirm that second one to fully confirm. Received multiple emails confirming appointment, even the day off.. which all emails stated to only call if we need to reschedule or cancel. Now I come for my appointment, and their sour faces just flat out tell me because I didn't answer a call confirming my appointment and not only that an esthetician was not available, they needed to rescheduled. HOW MANY TIMES DO WE NEED TO CONFIRM..! 1. Don't come with the story that I didn't confirm, I did it twice. 2. Not my fault that this place was understaffed. Should've had personnel for your appointments. 3. As a no longer potential client, this place needs to really work on their confirmation system. Never have dealt with a place that sends 10+ confirmations haha ... 2 should be enough. Reading now previous reviews, seems this is an ongoing issue. Based on first impressions would never recommend this place. Also, smiling a little more couldn't hurt anyone, no one likes stuck up faces. Update: received a text 4 hours later after I left basically saying that that they would be Upgrading my service for free in exchange of me removing or changing my review. My review is based on my first impression, I understand the intent behind the text. If I hadn't written my experience, you guys would've not reached out just because you want the review to be changed. As you two in the front were very outspoken, not caring what you said in front of me, as I'm leaving none of you stopped me to give me solutions or showed any kind of care. read more

They advertise a facial that tighten the skin and glass look. For cheaper price to get u to sign up for more stuff. The facial was good but it doesn't give glass look or tighten the skin as they advertised. I wont go there again. The drive was horrible, no parking for a facial I could gave got it near my home for same price without the need to try to sell me more product or session at insanely high price. read more

this facial spot has great customer service! the 60 minute facial was amazing! they are easy to contact and they reply to you fast.

Do NOT enter your phone number into this company ad on instagram!! They will spam you and make fake appointments for you that you can't cancel. The Customer service and receptionist are horrible and needs to be better. read more

I answered one of their IG ads for a facial. I received several texts wanting me to confirm. I confirmed multiple times. The texts were coming from two numbers and had two different times. So I texted to clarify time and received an answer that, yes it was 2:30pm not 2:00pm. When I arrived, a few minutes before 2:30pm, they told me I missed my 2:00pm appt. I showed them the texts and confirmation for 2:30pm. They then have you sit down with a "consultant" who does a timeshare like sales pitch to you before your treatment. The facial I received from Rita was excellent. Then when checking out I received another high pressure sales interaction. If they toned down their high pressure sales approach I might consider going back, but after that experience, I'll never go to them again. read more

Do NOT book with them. There are many bad reviews saying any appointments made through IG are not valid. I received confirmation and phone call from them of my appointment. I called in to double check, they had no records of my appointment and refused to help correct their error even after i showed screenshots of their confirmation. read more

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Savannah was great. Did a triple lifting glow. Highly recommend her! Would love to have this done every 4 to 6 weeks.

My entire experience from the time I checked in to checking out was A plus plus!! Sarah was my aesthetician and she is amazing!! She greeted me with a warm smile and immediately addressed any and all concerns with my skin!! I got the "triple lift and glow treatment"!! I highly recommend this treatment! Not only did it feel great, I could actually feel the products working on my skin. Sarah was very informative when I asked her questions about each step as she was applying products and or using a machine!!! I will definitely return!! The office is also decorated beautifully and is very clean and professional!!$ read more