They are cool and know their stuff. No cheap but sell stuff u wont find anywhere else.read more

I want to give no star and in fact want to find a way to sue them. I ordered an expensive TV stand…read moreback in April 2023. They took 1/2 payment and did not order my table. Then upon continuous enquiry, they said they goofed up and will order again. They messaged me few weeks ago saying the table is ready and took the rest of the payment. Now they are not responding and looks like the store is closed. This is fraud. I tried calling them and messaging them in all platforms. Karel is the person who defrauded me. I am trying to pursue legal options.

Disappointing experience…read more Not a good experience Purchased an expensive wool and viscose area rug that was recommended by one of their designers. They neglected to inform me the material the rug is made of cannot be professionally cleaned. If it is cleaned it will never look as good as it did when it was new, and the overall quality will deteriorate much faster compared to a wool or synthetic rug. Evidently the viscose shrinks and the rug can shrivel. I found this out today when I scheduled professional carpet cleaners to come out to clean it. They refused to clean the rug. I have pets and the designer knew this. If I had known this I would have NEVER purchased the rug. I have also experienced issues with communication. I purchased a painting that ended up not working for me and asked if they had recommendations on where I could resell it. I never got a reply.

Thank you, Shannon! She has been a huge help. Over the course of a few months, we bought a new…read moredining set (Saloom brand); a new sofa, swivel chair/ottoman (Robin Bruce/Rowe) and a lovely new bedroom wool rug (Jaipur Living brand). I'd been putting off these purchases for about two years, because the thought of figuring out West Elm, Crate and Barrel, vs. online-only retailers was so daunting, and I wasn't looking forward to spend money on stuff that could be a total dud. Pros: -- Saves a TON of time. I had already spent hours on websites with no idea what I really wanted. I took a few ideas from Instagram, pics of our actual spaces to Shannon, and in a few days, she narrowed it down to 2-3 amazing options that totally fit our requirements and budget. (She was VERY respectful about budget- she was frank about what spending less or more money would get us, and was honest about what budget was realistic or not, and for stuff that was over budget, provided great cheaper options) -- **If you can afford West Elm et al, you can afford Countrywood** and get even more bang for your buck in terms of quality. I'm sitting on COMFY GORGEOUS DOWN-FILLED COUCH CUSHIONS as I write this for the same price as a sofa with a thin piece of latex cushion from Article. -- Great, expert advice so you get colors, materials and construction that actually makes sense for your life, not just whatever is cool on Instagram Cons: This is actually more of an FYI. They work with a lot wholesale-only furniture brands that only sell through decorators/retail, and anything custom will take a few months(!!!) especially because of COVID. Shannon does know which options are easier/faster to get, but if you really fall in love with a certain piece, be prepared to wait. But honestly, I've read online reviews of people ordering West Elm for a chair, and it taking MONTHS with NO actual updates. In my case, I emailed Shannon, she calls the factory, and I got shipping updates by the next business day.

Ken is very knowledgeable about furniture.He can work with any budget…read more I'm a Home Stager he has helped me out when I was in a time crunch I'm a interior designer as well I bring all of my customers to him.

ISD is a company that I would recommend. They are very helpful and professional. Came to my home…read moreon the schedule time. Measured the space where my custom sofa was to be placed. Also samples were provided that would complement my flooring, walls and window coverings. The price was within my price range. The delivery was as expected and delivery personnel were helpful and professional. Took great pride in protecting floors and walls. The sofa looks great and very comfortable. I highly recommend this company.

Nina welcomed me into the new location in Pleasant Hill. The signage caught my curiosity with…read more"floor model sale." I found the recliner to be perfect and affordable. Nina then arranged for the delivery two days later! I work on their regular delivery days. Love my chair! Cozy and perfect for my needs.

I just moved into a new apartment...starting over. I needed a cozy, yet elegant sofa for…read moreentertaining friends as well as my 4 year old. I stopped into Furniture Today and was astonished at the array of quality, California- made furniture, where all other places and online, there was a 7-8 month wait for non-custom sofas. And I don't even want to go into the astronomical prices expected from other outlets for such furniture, especially when unlike Furniture Today, you hardly know what you're getting as far as quality. My second visit I just had to have one, for under 2k, I was able to pick out the exact style, size, fabric and feel! I even got to pick custom pillows! Nina is amazing, and made it easy. I'm proud to have this as a part of my family now, and can't wait for movie nights....and friendly cocktail parties, alike! Thank you also to the delivery crew....everyone made the process anxiety-free.

f I could rate this place a -100000 I would. I genuinely regret spending a single dollar at Clayton…read moreFurniture. This was easily one of the most frustrating and disappointing experiences I've had with any business.I went in looking for a sturdy bed frame and made it VERY clear to Tony that I did not want something flimsy or cheap because I've had one break before. I specifically asked about the return policy twice and both times he confidently told me there was a 30 day return policy. Based on that, I trusted him and spent $400 on a king-size bed frame. Big mistake. I picked it up, it was built the SAME DAY, and the second I got onto the bed, it literally broke. Not after weeks or even days. Immediately. That is beyond unacceptable. A $400 bed frame should not collapse instantly. I could have bought something cheaper online that would've lasted longer than a few seconds. When I called the next day to figure out a solution, I was met with attitude right away. Instead of helping, the person on the phone acted like I was the problem. Then I'm suddenly told there is NO 30-day return policy?? I was told to come in and speak with the owner, so I did go in and Tony was there, and the moment I mentioned the bed breaking, his entire attitude changed. He became defensive, rude, and completely unprofessional. Instead of taking accountability, he tried to blame me and say I "built it wrong," which is ridiculous. I wasn't the one who built it, my father was and he even told me that the bed frame looks really flimsy and low quality. The frame was assembled correctly it's just extremely cheap and poorly made. What's even worse is that the "30-day return policy" he sold me on magically turned into a "30-day warranty for parts." That was NEVER explained upfront. That's misleading at best. His solution? For me to email them the broken part so they could replace it. Meaning I'm stuck fixing a brand new, already broken bed myself. Not only that but even if they do get me the same part I'm still going to have to buy better, sturdier, and stronger parts which is going to make the price for this horrible bed frame go up even more. I should not have to put more money into a bed frame I paid $400 for. I sent the email as requested, and it has now been 12 days with absolutely no follow-up, no resolution, nothing. I would not recommend this place to anyone. The products are cheaply made, the customer service is terrible, and the way they handle issues is unacceptable. Save your money and go somewhere that actually values honesty and quality.

Bought a bed, ottoman, and couch. Good experience and lowest prices I saw. until the ottoman never…read moreshowed. And the location handled it poorly always putting me off until the owner got in, and he was never in. Called 4 times and showed up in person. Yet I'm Still ottoman-less and refund-less

Rude, rude, rude! Just walked in planning to furnish my entire living room. Lady behind counter…read moregave a half smirk to me when I said hello! Walked towards the back of the store. Fell in love with a beautiful leather chair, ~$4,000 and the ottoman, ~$2,000. Lady at desk didn't even acknowledge me! I waited. She never looked up! I left! I will never step foot in that store again! Their loss!

Ordered 2 pieces...got it delivered. Customer service and delivery was outstanding. Great unique…read morepieces that aren't from the big box furniture stores.

LOVE our new sofa & ottoman we purchased Jan '26. Replacing the sofa purchased from Sofa4Less years…read moreago. Proprietor provides honest & excellent no pressure service and advice, thank you Elder! We wanted extra deep sofa for lounging and were able to order extra cushions for the most comfortable upright seating. Also saved sales taxbuying sofa on holiday weekend

We love our sofa! My husband and I stopped in on a whim having had no luck finding something…read morereasonably priced in the right size for our narrow room. We purchased a custom sectional that same day. The sofa came in 3 weeks exactly as he said and delivery was super fast. Helder is so knowledgeable, gives you an opinion you can trust, and made the shopping experience very easy. The price was better than anything we considered at Ashley or Living Spaces and came in a quarter of the time they quoted. I have already referred family to Helder and will continue to do so.

I was in the neighborhood so decided to check out a furniture store close by stumbled across plaza…read morehome furniture. Was doing a little window shopping they didn't have what I was looking for which was a very specific thing but they had some nice furniture but not too many options to choose from and feel in person. Customer service was nice and helpful but unfortunately they just didn't have a decent selection of quality furniture for me to see in person which was unfortunate. Very small furniture store in my opinion.

Great service and products. Well run family business. I would highly recommend this store. Also…read moregreat deals on used appliances.