Cole&#x27;s Interiors

(193 reviews)

This experience was disappointing enough that I felt compelled to share it…read more On a Saturday evening around 6:50 p.m., I stopped by Hobby Lobby with my 4-year-old daughter and my elderly mother-in-law. We were preparing for an upcoming funeral, and I needed help with an expensive gold frame I had purchased from Hobby Lobby. One of the corners had separated, and I wanted to know whether the framing department could repair or reinforce it. Because the frame was large and heavy, I left it in my trunk until I confirmed that someone could help. My mother-in-law waited nearby so she could rest while my daughter accompanied me to the framing counter. I approached the employee working in the framing department and asked if he could assist me. His first response was, "I'm off in six minutes - what do you need?" The tone immediately caught me off guard. As I began explaining that the corner of the frame had broken apart and needed reinforcement, he interrupted me and said, "Stop. Just hurry up and tell me what you need." I was surprised because I was simply trying to explain the issue so he could determine whether it was something the framing department could fix. I told him the frame was needed for a funeral and asked if it could be repaired. Instead of addressing my question, he asked why my husband couldn't fix it. I explained that my husband is currently deployed, so he wasn't available to help, and that while I would try to repair it myself if necessary, I also work full-time. His response was simply, "So do I." At that point, it was clear that helping me was not a priority. What made the interaction even more upsetting was that my 4-year-old daughter asked afterward, "Mommy, why was that man so mean? Why didn't he want to help us?" Hearing that from my child was heartbreaking. I told her that maybe he was having a difficult day because I wanted her to understand that we should still try to show kindness to others. I shared my experience with the manager, who told me that this employee often tells others how important it is to be friendly with customers. Unfortunately, that was not reflected in the interaction we experienced. Thankfully, we went to Ace Hardware afterward, where an employee immediately took the time to help us. He recommended reinforcing the frame with small metal corner brackets, nails, and gold spray paint. His advice worked perfectly, and we were able to save the frame in time for the funeral. This review isn't about expecting perfection. Everyone has stressful days. It's about the importance of treating people with basic courtesy and respect, especially when they may already be going through a difficult time. A little kindness can make all the difference. Unfortunately, that was missing from our experience at Hobby Lobby.

There's an employee named Jonathan, who works the checkout line, he was inappropriately infatuated…read morewith about a 10-year-old little girl today asking her questions nonstop, it was disturbing and very gross. The mother was a creeped out and got out of there as fast as she could.

Calico

(33 reviews)

•$$$

I had an excellent experience with Kathy (aka KC) at the Calico location in Pleasant Hill. Many…read moreyears ago we purchased Hunter Douglas plantation shutters from Home Depot. We love the shutters, but a few pieces had broken off and one plastic rear tilt bar was missing completely. I contacted Hunter Douglas directly, and although they were able to replace the connectors, they were unable to help me find a replacement rear tilt bar. I went to Home Depot only to get the runaround from several people. I then contacted Calico since they are authorized dealers of Hunter Douglas shutters and although Kathy was surprised by my request initially, she took the time to investigate and got back to me as promised to inform me that the rear tilt bar had been ordered. It is so rare to receive the type of customer service I received from Kathy. She was helpful and knowledgeable and did exactly what she told me she was going to do! I'm so impressed & my beautiful Hunter Douglas plantation shutters are like new again! Thanks Kathy!

We went to Calico to purchase some upholstery fabric as we were going to recover some worn out…read moredining room chairs. We had great assistance from Amy, who walked us through options and recommendations. She let us take home some samples to see how things looked next to the furniture and in the room/lighting. Super accommodating and friendly. Even extended us a discount (when it was supposed to have ended the day before).

Michaels

2.8

(187 reviews)

•$

I gave this three stars because it is really hard to find somebody working on the floor, especially…read moreones who look like they wanna work there. Whenever I go, whether it be during the week or even weekend, there's always somebody in framing, and all the other people are usually upfront at the cash registers. I only ever see one person working in the floor, but they are always busy with a line of people trying to talk to them. I do like the selection of art supplies, and they even have fabric, which is cool. Kind of rare to find that at Michaels. I always find what I need, and if I do need help, I'll ask the framers cause they seem to be more knowledgeable and available than anybody else. Great pricing for large amounts of items.

I called this morning and was helped by a wonderful staff member named Katana (sorry if I spelled…read morethat wrong). I called asking to see if a specific yarn was on clearance, she found it on the sales floor and scanned it to double check for me. While the yarn was unfortunately not on clearance, Katana was super helpful and kind during the entire interaction.

B & D Upholstery

(58 reviews)

This establishment has been around in Concord for a long time. They did a great job…read moreReupholstering our dinning room chairs and some dental chairs. Great service and very good quality. The price is very reasonable. Highly recommend this place.

B&D Upholstery are great! I am impressed by their professional expertise in preserving and…read morerestoring a beloved family piece. I reached out to the company for an estimate on reupholstering my grandfather's armchair. They were accurate on predicting how much material was needed, discussed fabric quality, and completed the work in less than one week. Pick up and drop off was included in the price. Excellent communication with me through text only. (Note that I reached out to a big fabric store in the area and their estimate was not only 3x the price of B&D Upholstery, but they also suggested that I purchase 2x the amount of fabric.) Thank you B&D Upholstery.

Creative Drapery

5.0

(13 reviews)

Nadiya is amazing! I went to her for alterations and she did a phenomenal job! She's kind and…read moreknowledgeable. I'll definitely be a repeat customer.

Creative Drapery did a fabulous job installing custom drapes in our dining room and bedrooms…read more Nadiya is an extremely talented person and the quality showed in every little detail of her work. We highly recommend her if you need custom drapes in your home.

TAP Plastics

4.3

(146 reviews)

I love Tap Plastics! I came in today with measurements of a square of plexiglass I needed to put…read moreabove my window AC. I have a vertical sliding window and every year it's been a pain in the butt trying to cover the excess hole when I put the AC in the window. I don't know what took me so long to get down here for plexiglass! Embarrassingly, I admit I hadn't thought of it before lol. I was helped by a super nice and professional woman. After paying, I had my piece of plexiglass done within a few minutes! It's perfect. Thanks guys!!

1/15/2026 RE: great results…read moreWork with Betsy at the Pleasant Hill store, sent in a template by mail came back that was great. I changed my mind a couple of times sent in the template and it came out perfect./Value is there/J Trumpy/CLAYTON My product: 1/4 inch, clear acrylic, beveled edges, polished, custom cut - out on one corner/can't say enough about the quality and service level. Delivery: super well packaged/product itself was covered with a blue adhesive film to protect acrylic.

Gotcha Covered of Brentwood and Oakley

5.0

(2 reviews)

Highly recommend Gotcha Covered of Brentwood. Nadia was extremely professional and wonderful to…read morework with. She followed up on every detail from start to finish. Between service and options available, Gotcha Covered lived up to the name!

Sample review: It…read morewas a pleasure working with Gotcha Covered to design and install our window treatments. We love our shutters. The designer, Nadia, was creative and professional, sharing ideas that fit our style and aesthetic. They were very attentive and responsive. I'll recommend this company to friends and family for any window treatments needs. Isaac A

Interior Spaces Design

(51 reviews)

Ken is very knowledgeable about furniture.He can work with any budget…read more I'm a Home Stager he has helped me out when I was in a time crunch I'm a interior designer as well I bring all of my customers to him.

ISD is a company that I would recommend. They are very helpful and professional. Came to my home…read moreon the schedule time. Measured the space where my custom sofa was to be placed. Also samples were provided that would complement my flooring, walls and window coverings. The price was within my price range. The delivery was as expected and delivery personnel were helpful and professional. Took great pride in protecting floors and walls. The sofa looks great and very comfortable. I highly recommend this company.

JV Cabinets

4.9

(197 reviews)

Jaime, Paul, and team were great to work. Highly skilled, excellent craftsman's ship, and very…read morecommunicative. Everything went as planned. The outcome was great, and I'm very happy with the results.

JV Cabinets earns my highest recommendation for anyone considering cabinet refacing or new cabinet…read moreinstallation. From the very first visit, Paul set himself apart from other contractors I had met with -- he arrived fully prepared with a variety of material and color samples, thoroughly explained the refacing process, covered warranty details, took measurements, and even designed the layout, all in a single appointment. There was never any pressure to sign, which I genuinely appreciated. When questions came up after his visit, Paul responded quickly with a phone call followed by a detailed email complete with photos and examples. That level of follow-through is hard to find. Once I signed the contract, Jaime came by to confirm measurements and listen to my ideas, translating them into a well-defined project plan. The results speak for themselves -- everything was completed ahead of schedule. The cabinet refacing surpassed my expectations, and the material we selected not only looks stunning but feels great and is effortless to clean. The new coffee bar in the living room has become an absolute showstopper, and the added cabinets in the laundry area are both practical and well-crafted. Miguel, who handled the final installation, was a true professional -- communicative, courteous, and a pleasure to have in our home. The team wrapped up with a thorough walk-through and left everything immaculate. I've already recommended JV Cabinets to friends and family, and I would do so again without hesitation.

Cabinet Masters

5.0

(5 reviews)

The results are amazing. My almost 50 year old bathroom cabinets look brand new…read more The process was easy, and the workers were neat and tidy.

Phenomenal, is all we can say about Dan at Cabinet Masters. His attention to detail as well as his…read moreexpert knowledge is far superior than any other company we contacted and are grateful we chose Dan. We had all our Kitchen cabinets repainted and Dan came right in after and rehung all the cabinet doors and drawers with all new parts. Do yourself a favor when needing cabinet work of any kind call Dan only. Gary Gillard

Henley's Custom Cabinets

4.8

(31 reviews)

Joe and his people installed our custom kitchen and bathroom cabinets almost 3 years ago and not…read moreonly was it a stunning job to start with, it has worked flawlessly since. We messed up one of the doors and Joe himself came out and made it right at no charge. This is a terrific family business with outstanding quality and integrity!

We loved working with Henley's they were wonderfully detailed and their craftsmanship was just…read morebeautiful. We loved our kitchen cabinets so much that we hired them to do our master bath and laundry room as well. So happy with the results. Just look for yourself. When there were items that needed editing in our design plans or because construction changes demanded it, Henley's was so quick to turn around solutions and change whatever we requested. They were very responsive and pleasant to work with, and were especially wonderful with our young kids when needing to meet with them at their office. We appreciate the family-forward, and detail oriented approach. Great experience overall.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Christine S.

15 years ago

It's been more than five years since we upgraded our 800 square foot family room. We thought we could do it ourselves, but thank goodness a friend told us about Jim Cole at Cole's Interiors. He handled everything: structural improvements, flooring, area rugs, paint colors, lighting, furniture, and art work. We were absolutely thrilled with everything! The compliments have been pouring in ever since. Recently we added some additional furniture that blends with the original selections perfectly. Every one of Jim's staff is efficient and courteous. And, to our delight, we received our order faster than expected. Great prices, too! read more

Phyllis J.

12 years ago

Thanks to Jim Cole - Our bathroom and bedroom remodel project is finally complete. I LOVE it!! Everything ties in so beautifully. Bedroom is much roomier now and the bathroom is all brand new. The paint colors are perfect --- soothing and just the right amount of contrast with the trim. In the beginning I had my reservations.....sure glad I listened to you because you were 100% right! I truly appreciate you guiding me through this project (and putting up with my indecisive nature). I'm so very thankful for all your creative ideas and your vision of the end product. I could never have done it without you. You are the BEST! read more

Interiors U.

5 years ago

As a Interior Design professional I was just knocked out with Cole's Interiors. They have a stunning and huge showroom beautifully displayed and arranged. The choices are huge, almost overwhelming. Nancy Fenske, worked with me and my clients to show various options for furniture, lighting, occasional chairs and much, much more. She was fantastic with her amazing knowledge of the products and offered so many great suggestions to aid with the design progress for me and my clients, such an incredible professional. read more

Tao n.

4 years ago

THESE GUYS SUCK! I swear most of these reviews must be bought or friends and family. I'm shocked how they are even in business. They sell crap that's cheap quality. They price it high so you think it's good quality and it's the exact opposite. When it's breaks or falls apart they are no where to be found. Also their management sucks too. They don't deserve to earn your business. Give your money to someone who wants your business and doesn't want to rip you off. read more

Linda J.

16 years ago

We've been a loyal Cole's customer for over 20 years. Four years ago we moved about 2 hours away from Cole's, yet Jim still serviced our needs which included helping us pick out every one of our upgrades in our new home. I have used Jim Cole in 3 houses for everything from window coverings, paint color selection, furniture, accessories, carpeting and more. read more

Cat A.

4 years ago

Very on trend. They take the time YOU need to find your perfect solution. Staff is great.

Quach G.

11 years ago

awesome detailed work great service

Cole's Interiors - interiordesign - Updated August 2026

People who viewed Cole's Interiors also viewed

Ethan Allen

(42 reviews)

•$$$$

1/5 Stars - Avoid Ethan Allen at All Costs: $4000 for a Broken Dresser?…read more I'm writing this review as a warning to others: beware of Ethan Allen's poor quality products and appalling customer service. We spent $4000 on a bedroom set, only to receive a dresser that was severely damaged. The issues include: - Large gouges and scratches on the surface - A busted drawer that doesn't function properly - Peeling wood finish When we complained and sent the dresser back, we expected a hassle-free replacement or refund. Instead, they've repeatedly sent the same broken dresser, ignoring our concerns and gaslighting us into thinking there's nothing wrong with it. It's been incredibly frustrating to deal with this situation, especially given the high cost of the furniture. I'm still left without a complete bedroom set and feel ripped off. Unless you enjoy dealing with broken products and unhelpful customer service, I would strongly advise against shopping at Ethan Allen.

I'll stay with a rating of no more than 3. I bought my entire living area furniture + more from…read moreEthan Allen. Marsha Lucas, their interior designer at the time, did all my living space, which I am really happy with. She really worked well with me accommodating my preferences. Their customer service is top-notch. One of my counter stools had a small tear in the leather when they delivered, and they promptly took care of it while being fully communicative along the process. The reason for only rating at a 3 however is because their furniture is not of the highest quality any longer. The quality was top-notch many years ago, and you could justify the very hefty price-tag. Not anymore. These days most of their furniture is made in China, and I see MDF used in good measure, instead of real wood (the quality is reminiscent of Pottery Barn furniture now). EA however chose to retain the very hefty price tags for such poor quality furniture. Good luck to them keeping up with competition, with their current business model. Luxury furniture brands have furniture that is far more reasonably priced (for the quality) than Ethan Allen. I won't be buying from Ethan Allen anymore.

Interior Spaces Design

(51 reviews)

Walnut Creek Lighting

4.8

(108 reviews)

I had broken a beautiful textured ceramic gold lamp at my house earlier that day. I was so sad…read morebecause that model was out of commission. I went to several big box stores to find something comparable with no luck. I resorted to buying a fill-in lamp and ordering 2 more lamps from different retailers to hopefully land on one and return the others. Feeling dejected I thought to search for a lighting store and WC Lighting came up. I was only 3 miles away so I gave it a shot. As soon as I walked in, I smiled for the first time. I found my lamp! Nevada was so helpful and sweet. Everyone at the store understood my grief over breaking my lamp. I am so happy with our new lamp and my husband says he likes it even better than the 1st! Thank you!

Great experience. The piece we bought is a signature place for our dining room. Make sure the room…read more We had a mechanical problem and the company totally stood by it. They replaced everything. Amazing. This wasn't Walnut Creek's problem but they stopped up. Outstanding. Thank you team!

Floor & Decor

(103 reviews)

Floor and Decor came highly recommended to me by two of my coworkers. They told me they have a…read moregreat selection without the specialty tile store prices. They even have obscure items like dark purple sparkly grout. I was blown away by how large their showroom is. They even have XL porcelain slabs. I used to say I hate tile because of the grout but they have beautiful selections. They even have a clearance section in the back left of the store. The first visit we didn't find the Schluter edge trims we needed. But they do have a much larger selection than your local hardware store. The second visit I was looking for Y shaped spacers for installing hexagon tiles. An employee asked if I needed help. He and another employee took maybe 10 minutes out of their way to help me look for the Y spacers. Super nice! Exceptional service! Their inventory online actually seems to be accurate because they asked if I had the SKU and it told them the same number available as what I saw online. I had called two other flooring stores nearby to see if they sell Y shaped spacers but they don't. Definite plus in how large their inventory and selection is. I will be going out of my way to cross the bridge to go to Floor and Decor for my next project needs.

Great Selection, Great prices, as a homebuyer they can get me the best products at the best prices…read moremaking it easier to buy and fix homes without long waiting times. These stores are huge with all kinds of great ideas to make your home looks it's best. When I see homes selling for $2,000 a sq ft I recognize where the Decor came from.

Mscape Modern Interiors

3.8

(41 reviews)

•$$$

They are cool and know their stuff. No cheap but sell stuff u wont find anywhere else.read more

I want to give no star and in fact want to find a way to sue them. I ordered an expensive TV stand…read moreback in April 2023. They took 1/2 payment and did not order my table. Then upon continuous enquiry, they said they goofed up and will order again. They messaged me few weeks ago saying the table is ready and took the rest of the payment. Now they are not responding and looks like the store is closed. This is fraud. I tried calling them and messaging them in all platforms. Karel is the person who defrauded me. I am trying to pursue legal options.

Indigo & Poppy

4.3

(6 reviews)

Rude, rude, rude! Just walked in planning to furnish my entire living room. Lady behind counter…read moregave a half smirk to me when I said hello! Walked towards the back of the store. Fell in love with a beautiful leather chair, ~$4,000 and the ottoman, ~$2,000. Lady at desk didn't even acknowledge me! I waited. She never looked up! I left! I will never step foot in that store again! Their loss!

Ordered 2 pieces...got it delivered. Customer service and delivery was outstanding. Great unique…read morepieces that aren't from the big box furniture stores.

Countrywood Interiors

4.1

(23 reviews)

Disappointing experience…read more Not a good experience Purchased an expensive wool and viscose area rug that was recommended by one of their designers. They neglected to inform me the material the rug is made of cannot be professionally cleaned. If it is cleaned it will never look as good as it did when it was new, and the overall quality will deteriorate much faster compared to a wool or synthetic rug. Evidently the viscose shrinks and the rug can shrivel. I found this out today when I scheduled professional carpet cleaners to come out to clean it. They refused to clean the rug. I have pets and the designer knew this. If I had known this I would have NEVER purchased the rug. I have also experienced issues with communication. I purchased a painting that ended up not working for me and asked if they had recommendations on where I could resell it. I never got a reply.

Thank you, Shannon! She has been a huge help. Over the course of a few months, we bought a new…read moredining set (Saloom brand); a new sofa, swivel chair/ottoman (Robin Bruce/Rowe) and a lovely new bedroom wool rug (Jaipur Living brand). I'd been putting off these purchases for about two years, because the thought of figuring out West Elm, Crate and Barrel, vs. online-only retailers was so daunting, and I wasn't looking forward to spend money on stuff that could be a total dud. Pros: -- Saves a TON of time. I had already spent hours on websites with no idea what I really wanted. I took a few ideas from Instagram, pics of our actual spaces to Shannon, and in a few days, she narrowed it down to 2-3 amazing options that totally fit our requirements and budget. (She was VERY respectful about budget- she was frank about what spending less or more money would get us, and was honest about what budget was realistic or not, and for stuff that was over budget, provided great cheaper options) -- **If you can afford West Elm et al, you can afford Countrywood** and get even more bang for your buck in terms of quality. I'm sitting on COMFY GORGEOUS DOWN-FILLED COUCH CUSHIONS as I write this for the same price as a sofa with a thin piece of latex cushion from Article. -- Great, expert advice so you get colors, materials and construction that actually makes sense for your life, not just whatever is cool on Instagram Cons: This is actually more of an FYI. They work with a lot wholesale-only furniture brands that only sell through decorators/retail, and anything custom will take a few months(!!!) especially because of COVID. Shannon does know which options are easier/faster to get, but if you really fall in love with a certain piece, be prepared to wait. But honestly, I've read online reviews of people ordering West Elm for a chair, and it taking MONTHS with NO actual updates. In my case, I emailed Shannon, she calls the factory, and I got shipping updates by the next business day.

Howard's Upholstery & Design

(32 reviews)

I received terrific service today from Howard's Upholstery. I had a button tufted piece of…read morefurniture that required repair, and Chuck knew exactly how to fix it and did so quickly. Professional, experienced and friendly service. Don't hesitate to contact Howard or his assistant Janine with your upholstery repair needs. You won't be disappointed!

Having our chairs done at Howard's Upholstery was a fantastic experience. The workmanship was…read moreimpeccable, the speed at which they were able to deliver the finished product was great, the fabrics are beautiful and the service was the best I can remember anywhere. I'm not a relative and I'm not getting paid, I really mean it. Beginning with Jannine's follow up and patience with us, welcoming us into the workshop and using her design experience to help me find exactly what I needed, to Chuck's way of making you feel like you've been there before many times, we were really impressed. Chuck was also very generous with us (I won't say how but you'd have been elated, as we were). The work they did was for our indoor barstools and dining room chairs and they look beautiful! I would recommend ANYONE to go to Howard's-unless you are mean and then stay away ;-) Oh and while you are there ask Chuck to show you his sea saw.

DFW Furniture Warehouse

3.4

(94 reviews)

•$

Very good service, fast and reliable.There's a lot of selections and very affordable prices no one…read morecan beat. You can choose a lot of styles and models from sofas to tables above and beyond customer service. Thank you Sam! Keep it up.

I don't like to leave negative reviews, but unfortunately, we had a really disappointing experience…read morewith DFW Furniture. At first, we were excited because the couch we purchased is nice and comfortable. We spent around $2,000 on furniture and paid an additional $200 delivery fee. The sales associate clearly told us that delivery would include removal of our old couches. That did not happen... When the movers arrived on Thursday, they delivered the new couch but refused to take the old ones. We were left with FOUR couches crammed into our living room and hallways, making our apartment basically unusable. When we asked the movers, they said it wasn't on their order. To make the matters worse, we tipped the movers under the impression they would be handling everything as promised ... but they simply left. When the movers called their supervisor asking for approval to pick up the old furniture, their supervisor said "No. Just leave. I need you guys at the next location." We contacted the store immediately, and the associate said because she forgot to notate it on the invoice that the old furniture needs to be removed, she would find someone to pick them up later that night. No one came. The next day, Friday, we followed up again and were told someone would "for sure" come Monday, leaving us with a claustrophobic living room for an entire weekend. Monday came and we received a call saying there was nothing they could do. No pickup. No solution. We were then offered a $100 store credit because apparently that's all they could do after spending $2,000+ and dealing with a situation that made our home unlivable for days. This entire issue happened because the associate failed to note the furniture removal on the order. We ended up having to rent a U-Haul and haul the couches to the dump ourselves, paying additional costs out of pocket. This experience was extremely frustrating and inconvenient. The lack of accountability and follow through is unacceptable. We will not be returning. We initially thought we would be able to purchase all of our furniture here, as we're in the process of replacing everything. However, after this experience, we will not be coming back. Originally, we planned to get an entire new set of furniture that same day & I'm honestly so glad we didn't because I can't imagine having double of everything in this case.

Clayton Furniture

4.1

(101 reviews)